ITW - Illinois Tool Works

Role Description The Channel Manager - America’s will be responsible for driving strategic growth and delivering sales targets across our strategic channel partners. This role builds and nurtures strong customer partnerships, collaborates cross-functionally to execute account strategies, and serves as a key advocate for both the customer and the business. This role is actively involved in partnering with the Segment Manager and Key Account Managers to develop and implement plans to maintain and grow strong customer relationships. This position requires a strong understanding of the ITW product portfolio. Primary Responsibilities - Lead execution of customer-specific products, pricing, and brand strategy in alignment with segment goals. - Collaborate with Key Account Managers to ensure customer priorities are reflected in line reviews and promotional planning. - Conduct regular touch points with Channel Partners including Quarterly Business Reviews and training sessions. - Assist in developing & executing customer-specific strategies and presentations for product line reviews and strategic account discussions. - Serve as a key point of contact for customer inquiries, strategy alignment, and execution. - Maintain and update account plans in Sales Force. - Partner with Key Account Managers and Segment and Product Manager teams to execute growth strategies. - Use ITW 80/20 business model to increase sales force effectiveness in capturing market share in targeted segments. - Gather market intelligence to inform customer-centric innovation. - Evaluate competitive products, pricing, and promotional execution. - Provide insights and feedback to internal teams regarding strategy to improve market positioning. - Establish a Go-To-Market approach and tactical plans for new products introduction at Channel partners. - Partner with Segment Managers and peers to assess and re-organize our distribution channels with the goal of optimizing market penetration and leveraging our direct sales force. - Provide a monthly Channel partner report including account information as it relates to target account status, sales volumes, distributor involvement, and competitive information. - Periodically complete comprehensive, strategic-oriented reports as required. - Promote, support, and adhere to all safety, environmental and quality-related policies, and procedures. Qualifications - Bachelor’s Degree in Business, Marketing or related field. - Minimum of 5-10 years of experience in sales and channel/distribution partner management. - 5-10 years industrial (B2B) sales experience and channel management. - Proven track record of achieving organic growth targets with dedicated channel partners (accounts). - Experience and ability to implement a nationwide Channel partner strategy. - Strong communication and interpersonal skills; ability to effectively engage at all levels within Channel partner network. - Strong listening and analytical skills to interpret information from the channel partners and translate them into selling requirements. - Ability to identify and collect data, draw valid conclusions, and make recommendations. - Capable of successfully handling multiple tasks simultaneously and of quickly grasping complicated situations. - Strong organizational talent to interact with and coordinate business together with Key Account Managers in specific regions. Requirements - Must be able to travel 60% - 70% of the time. - Success is measured by the Division’s ability to meet and outperform its sales targets. Compensation Information The salary for this role is $100,000.00 - $130,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range may also be modified in the future. Company Description ITW Performance Polymers is a Division within ITW’s Polymers & Fluids segment with headquarters in Massachusetts with additional operations in Pennsylvania, Florida, and Shannon, Ireland. Performance Polymers is a world leader in the research, development, and manufacturing of structural and semi-structural adhesives, grouting and chocking compounds, sprayable syntactic materials and wear-resistant coatings and repair compounds. Our products are designed to reduce customers’ costs by eliminating steps in their manufacturing processes, reducing the number of parts in an assembly or improving the quality of assembled finished goods. These high-quality, differentiated solutions are widely used in markets including wind, transportation, marine, electronics, mining, petrochemical, and other industrial OEM & MRO applications.

Role Description The Training Lead is responsible for managing the Software Training team and providing direct supervision, coaching, and performance management for Software Trainers. This role leads the delivery of onboarding, adoption, and ongoing proficiency programs across the Alpine software suite for both new and existing customers. The Training Lead works closely with Support, Sales, and Marketing teams to ensure training programs remain aligned with evolving customer needs and product releases. - Manage, hire, onboard, coach, and develop the Software Training team, including performance management and workload planning. - Own the training calendar and coordinate scheduling across customer onboarding, continuing education, software conversions, and internal training requests. - Prioritize and allocate training resources based on customer needs, organizational priorities, and Solutions Delivery objectives. - Develop and maintain instructor-led learning programs that strengthen customer proficiency and drive adoption of Alpine software solutions. - Plan and manage customer webinar programs, including topic selection, scheduling, communications, and facilitation coordination. - Partner with Support, Sales, and Marketing teams to align training delivery with customer rollout timelines and product releases. - Maintain oversight of training content quality and consistency across instructor-led programs and LMS materials. - Travel up to 30% as required. Qualifications - Minimum 5 years of experience in the truss design industry. - Experience with Alpine truss design software strongly preferred. - Proven experience delivering software training to customers. - Demonstrated experience leading or mentoring trainers or technical educators preferred. - Strong organizational, communication, and presentation skills. - Ability to quickly learn new software and workflows. - Experience with Learning Management Systems preferred. - Spanish language proficiency a plus. Company Description Alpine, an ITW company, is a leading provider of building component software, equipment, and the industry’s best service to truss manufacturers. Partnering with our customers, we help to improve their businesses and make them more productive. We are also a leader in delivering software solutions to home builders to increase productivity and profitability. ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

Role Description ITWGB is seeking a Channel Specialist for the General Retail Sales Channel responsible for delivering reporting, Channel marketing, and operational execution across General Retail customers. The role ensures accurate, on time delivery of standardized work so Account Managers and Team Leads can focus on selling, customer strategy and white space growth. The Specialist partners with Sales Operations, Brand/Marketing, Rep Groups, Divisions and the Channel Team to run consistent workflows for reporting, content and sales enablement tools. This position will be based Remote. Key Responsibilities - Reporting & Insights (Performance Execution) - Deliver weekly and monthly POS reporting, customer scorecards and performance summaries for Channel accounts using standardized data sources and ensuring accuracy and on time delivery. - Partner with Sales Ops to leverage standardized templates to create recaps, insights capsules and data driven summaries that support account planning and Channel Team Lead strategy. - Partner with Sales Ops to ensure data integrity, proper file management and distribution across Channel sellers and leadership. - Channel Marketing & Sales Enablement - Build line review decks, sell sheets, planogram kits, merchandising tools and standard Channel assets for customers for Channel retailers. - Support program readiness through standardized templates ensuring messaging alignment with Brand Marketing guidance. - Coordinate sample requests, product photography needs and collateral organization. - Content Execution & Data Quality - Manage item setup workflow including intake, data collection, portal submissions and cross functional coordination with Divisions, Brand and Rep Groups. - Execute content updates (copy, bullets, attributes, images, digital assets) ensuring retailer readiness and compliance with content guidelines. - Conduct content audits and data accuracy checks across retailer platforms; partner with Sales Ops to correct inconsistencies. - Operational Excellence & Administrative Execution - Own tradeshow logistics (forms, samples, shipments, booth materials) for Channel customers. - Process rebates, COIs, CRM updates, customer maintenance files and retailer specific administrative deliverables. - Maintain price lists, Skuuudle links (where applicable) and maintain Sales Ops intake queue for efficient prioritization. - Ensure standardized processes, templates and SLAs are followed across all Channel workstreams. - Cross-Functional Partnership - Work closely with Channel Account Managers and Team Leads to understand priorities, build sales tools and ensure customer ready execution. - Partner with Channel and Sales Ops on POS, OLK readiness, account level insights and workflow governance. - Collaborate with Brand Marketing on content accuracy, digital shelf alignment and retailer content standards. - Engage with Brand Marketing to obtain assets, ensure claims compliance and maintain consistency across all customer facing materials. - Coordinate with Rep Groups where applicable to support field execution and trade events. - Other Duties - Support other projects and initiatives as assigned. - Contribute to continuous improvement of workflows, documentation and templates. Qualifications - Bachelor’s degree preferred, or equivalent experience in sales support, Channel operations, analytics, or Channel marketing. - 3–5 years experience supporting retail customers in Sales, Sales Operations and Channel Marketing. - Experience with retailer systems preferred. Skills & Abilities - Strong analytical capability; proficient with Excel (pivots, VLOOKUP/XLOOKUP) and capable of building standard reporting views in Power BI. - Demonstrated accuracy, attention to detail and adherence to deadlines in a multi customer, high activity environment. - Strong communication skills; ability to create polished customer facing decks and sales tools. - Ability to navigate and manage item setup systems, content libraries and cross functional workflows. - Collaborative team player with the ability to work across Sales Ops, Marketing and Sales. - Excellent organization and project management skills with ability to manage competing priorities. - Familiarity with PIM/DAM tools, CRM, digital content workflows, or retailer portals is a plus. Additional Skills - High accountability and ownership within standardized workflows. - Ability to operate within an intake based request system and meet SLAs. - Comfort working in a matrixed environment with multiple stakeholders. - Ability to learn category/product details quickly and support. Compensation Information - Base salary range for this position is $70,000-$90,000. - This position is also eligible to participate in the bonus annual incentive program. - Paid vacation, sick, holiday, and parental leave included.

• Establish and maintain strong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction • Develop and implement a robust plan to achieve significant growth within the Adhesives related industries • Tactical and operational planning with the Segment Manager to determine primary objectives within accounts • Align with distributor network to promote significant growth in region through identifying opportunities at major accounts • Develop and report accurate sales forecasts by account and product line and understand changes in demand • Identify and resolve customer pain points and offer solutions • Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework • Demonstrate strong Sales Excellence including a disciplined competency in the understanding and utilization of Sales Force CRM • Collaborate with (National Account) Channel management to support accounts and channel partners to grow the wider business • Participate in market/channel projects as required to support the overall business strategy • Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service • Promote, support, and adhere to all safety and quality related policies and procedures

• Perform preventative and corrective maintenance required on Buehler metallographic and hardness testing product lines • Develop and maintain effective, communicative relationships with customers and managers • Communicate activities to customers including scheduling of Preventive Maintenance • Respond to routine customer and sales questions regarding equipment operation and performance • Complete all necessary paperwork electronically. • Adhere to all Health and Safety guidelines to ensure personal and team safety. • Effectively manage time on jobs to ensure maximum efficiency. • Report to Line Manager.

Role Description Join a global technology leader and take your technical career to the next level. We are seeking an experienced and dynamic Senior Technical Trainer. In this role, you will serve as a Subject Matter Expert (SME) in Digital Radiography (DR) and Computed Tomography (CT). The position is responsible for developing, maintaining, and delivering technical training and instructional materials across multiple platforms, including: - In-person classroom instruction at NSI locations - Online and virtual training sessions - eLearning content - Onsite training at customer locations The role also includes providing system and software training, as well as performing minor repairs, upgrades, and troubleshooting on state-of-the-art industrial computed tomography and radiography systems, within defined scope and limitations. This position will preferably be located at our corporate office in Rogers, MN. Open to candidates that are remote. Qualifications - 3-5 years of experience in developing and delivering Technical training - Experience with imaging software applications, OEM Equipment, PLC, motion control software, and automation components preferred - Ability to communicate effectively and public speaking - Strong computer skills - Ability to read, comprehend and interpret complex technical information involving standards, specifications, or codes - Ability to work independently with a high sense of urgency - Ability to maintain composure in high pressure situations - Ability to manage service schedule that results in timely service for customers - Strong customer service skills with an elevated level of professionalism - Experience in delivering training in classroom and hands-on settings - Experience with resolving technical issues in a sensitive environment - Experience in working with all levels in an organization - Must have a valid driver’s license - Ability to travel up to 75% during the week and occasionally weekends; domestic and international travel might be needed Requirements - Develop and assist in completing technical training materials and manuals - Teach Classroom sizes up to 30 plus people (in class and virtual – remote) who have a variety of technical expertise and ability - 85% of the position involves training the customer based on the theory of Radiography, Advanced Imaging, Software, and Equipment with NSI proprietary capabilities - Assist in development and management of X-ray University (NSI Classroom Training) - Develop articles, papers, and materials to give talks at ASNT, Webinars, or other venues related to NSI growth and business - Strive to be a positive spokesperson for NSI through Training, Webinars, Speaking Events, and Marcom (marketing events) - Travel as needed to support the business, up to 50% - Provide Classroom instructor backup on all courses and materials as the instructor - Provide operator training on x-ray imaging systems including software applications, general operational theory, and basic maintenance (ex.: filament change, targets, widows, grease, and gap) - Provide new system installation assistance or minor upgrades - Provide customers with timely updates as to the progress of their service and support requests - Provide technical assistance for installed base of equipment via phone, onsite and remote access - Assist manufacturing with system integration and factory acceptance tests - Work with application engineers on developing scanning techniques using proprietary imaging software for customer-specific applications - Work with the service coordinator on scheduling and billing - Perform warranty, paid service, and service contract activities - Other duties as assigned Benefits - Compensation: $27-44/hr

• Serve as the Subject Matter Expert driving welding safety enhancements for ITW customers and apply process, product, and technical expertise to convert safety sales opportunities. • Effectively manage an assigned territory by exhibiting an 80/20 decision-making process. • Develop and execute data-driven sales strategies to drive profitable sales growth in support of the division’s Long Range and Annual Plans. • Own prospecting, target account development, and work collaboratively with sales partners to execute strategy. • Lead customer-centered discussions at each stage of the ITW Key Account Sales Process. • Present product demos and deliver consultative, value-based, solutions-focused selling approaches. • Maintain consistent communications of key activities with ITW sales leaders, regional teams, distributor partners, and key end users. • Monitor competitive activity and market trends to protect and grow ITW’s presence in the region. • Achieve revenue objectives on a monthly, quarterly, and annual basis. • Ensure CRM tracking of opportunities and end-user account information.

• Own the end-to-end product lifecycle for the entire Brecknell Scales portfolio • Conduct regular product health checks and market analysis • Translate customer, sales, and market insights into clear product requirements • Act as the primary voice of the customer and global market • Define and maintain product positioning, value propositions, and go-to-market strategies • Lead New Product Introduction (NPI) activities • Manage supplier relationships with key Chinese partners • Monitor and resolve obsolescence, component shortages, inventory issues • Ensure full regulatory compliance across regions • Analyze product performance metrics • Partner with marketing to keep all product documentation up to date • Interpret technical specifications, drawings, and datasheets

• Provide support and drive development of the Dillon product portfolio • Partner with marketing and engineering teams to help design product improvements • Provide technical support to the sales channel and end users through product demonstrations and virtual support • Assess and prioritize customer and market requirements • Keep current on industry/market trends and regulatory requirements • Support the design and development of new products within the Dillon Product Portfolio

• Develop, code, test, and debug new embedded software or enhancements to existing software for third-party customers and internal product lines. • Work from specifications with limited guidance to design and modify moderately complex software applications, tools, and utilities. • Apply software design theories, engineering principles, and scientific methods to create robust, maintainable embedded solutions. • Modify existing software packages to meet unique customer configurations and requirements. • Validate successive software versions to ensure proper integration with system hardware. • Bring up embedded software on new hardware platforms, including initialization and verification of microcontrollers, memory, clocks, interrupts, communication interfaces and peripheral devices. • Develop, integrate and debug low-level drivers and board support software for interfaces such as UART, SPI, I2C, ADC, USB, Ethernet, GPIO, etc. • Provide technical input to project schedules, development estimates, software-related planning activities and team training needs. • Coordinate technical activities with cross-functional project teams and communicate software scope, status, risks, and technical issues clearly. • Document designs, changes, and engineering analyses thoroughly and professionally. • Determine test and analysis requirements to validate product reliability, performance, and parameter control. • Conduct or coordinate tests to evaluate failure limits, environmental susceptibility, component reliability, and overall product safety. • Participate in the design of product test equipment or production test systems when needed. • Interpret test results and translate findings into actionable engineering decisions. • Develop and execute bring-up, integration, and regression test plans for new hardware and firmware. • Diagnose issues related to startup behavior, communication failures, timing issues, memory, and interaction between firmware and hardware. • Resolve software-related user complaints and respond to suggestions for improvements or enhancements. • Assist in the development of software user manuals and technical documentation. • Collaborate with technical staff to diagnose and resolve software issues. • Drive the electrical/software design process from concept through manufacturing release, including creative concept development, detailed design, mathematical and scientific verification, prototype build and evaluation, engineering documentation, and production transition. • Work closely with electrical engineering during schematic review, component selection and prototype bring-up to ensure software readiness and efficient debug.