instellix

• Unterstützung beim Aufbau und der Weiterentwicklung unserer Marketing- und Sales-Automationen in HubSpot. • Erstellung und Optimierung von Workflows, E-Mail-Strecken und Lead-Nurturing-Kampagnen. • Aktive Mitarbeit im Lead Management von Scoring über Routing bis hin zu Lifecycle-Stages. • Sicherstellung, dass unsere CRM-Daten strukturiert, gepflegt und aussagekräftig sind. • Unterstützung bei der Integration von HubSpot mit anderen Tools. • Enge Zusammenarbeit mit Marketing und Sales.

• Du unterstützt unser Professional Services Team aktiv in laufenden Kundenprojekten und übernimmst dabei vielfältige Aufgaben entlang des gesamten Projektverlaufs. • Du arbeitest im Projektmanagement mit, bereitest Termine vor und nach, koordinierst Aufgaben und sorgst dafür, dass alle Beteiligten den Überblick behalten. • Du unterstützt bei technischen Konfigurationen innerhalb unserer Plattform, z. B. im Umgang mit APIs, Datenstrukturen und Systemlogiken. • Du hilfst bei der Erstellung und Aufbereitung von Präsentationen, Dokumentationen und Konzepten für unsere Kunden. • Du bereitest Kundenmeetings und Workshops vor und unterstützt bei der Durchführung – sowohl organisatorisch als auch inhaltlich. • Du arbeitest dich mit Unterstützung deines Teams in unser Produkt und unsere Technologien ein und baust dir Schritt für Schritt ein fundiertes Verständnis für unsere Lösung auf. • Du stehst im Austausch mit internen Stakeholdern und – je nach Erfahrung – auch direkt mit Kunden, um Anforderungen zu verstehen und umzusetzen. • Du unterstützt beim Templating für unsere Kunden und bringst dafür idealerweise erste Erfahrungen mit Technologien wie einfachem JavaScript, XML und XSLT-Transformationen mit.

• You design integrations, data flows, data models and best practices from the ground up in the context of Data and Analytics. • You work on a scalable, secure and maintainable solution to provide our customers with value both through raw data exports and business KPIs related to the transactions processed on our platform. • You design and develop scalable, maintainable backend services in our modern microservice architecture, create their data-oriented APIs and build dashboards on that basis. • In addition, you develop authorization and administration mechanisms together with your team that govern access to data on our platform and ensure secure and flexible management of those permissions and configurations. • In task and workflow management you design and optimize the interaction between the different roles and users on our platform. • You take responsibility for the end-to-end delivery of new features: from the product concept through architectural decisions and implementation to stable operation in the cloud. • You identify risks, dependencies and optimization opportunities early and actively manage them to ensure success. • You question business requirements and act as a technical sparring partner within the team, propose solutions and contribute your own ideas for new features and technical improvements. • You enjoy working in a team and collaborate closely with Product, Sales and other Engineers.

• Strong focus on business development and deal generation through partners (indirect sales), with a clear results- and revenue-oriented approach rather than focusing solely on partner numbers. • Develop and implement partner business plans aimed at generating a qualified pipeline and measurable revenue contribution through partners. • Deeply understand our technology and our partners' business models to position instellix as a strategic accelerator for their revenue growth. • Position instellix as a revenue and efficiency driver within partners' business models and develop compelling win‑win value propositions. • Actively drive and push our partners toward concrete opportunities and closures with end customers. • Identify, acquire and develop strategic partners with a clear business case and go‑to‑market potential. • Continuously analyze partner performance, market trends and business models to optimize the partner strategy.

• Responsibility within the Professional Services team in a challenging environment. • Working with exciting customers on a variety of projects. • Developing tailored solutions and providing consulting on an equal footing. • Structuring feature requests and improvement ideas and contributing them to the product roadmap. • Serving as the link between customers and the instellix Product Team. • Analyzing customer requirements related to subscription, billing, payment and accounting. • Confident project management: planning, controlling, prioritizing and keeping projects on track in complex situations. • Representing the customer value of solutions clearly and questioning requirements. • Taking responsibility beyond your own tasks, supporting team development and ensuring quality.

• Responsible for product development within the billing domain • Close collaboration with the software development team • Translating customer needs into actionable plans • Managing and prioritizing the backlog • Promoting agile collaboration within the team • Developing solutions for complex business models

• Take responsibility for developing a robust roadmap • Translate customer needs into feasible plans • Manage and prioritize the backlog with a focus on customer value • Work closely with the software development team

• Design interactive, customer-focused product demos that clearly showcase technical depth, value, and differentiation. • Analyze complex customer requirements and model robust solution architectures. • Plan and lead technical and functional workshops where you work with customers to precisely define IT processes, system landscapes, and integration paths. • Execute proofs of concept, taking ownership for quality, speed, and conversion. • Efficiently handle RFIs and RFPs with the goal of winning tenders through technical excellence and smart differentiation. • Perform strategic market and competitor analysis to identify technological opportunities and differentiation levers. • Contribute solid customer insights, market feedback, and technological input into product strategy and the roadmap. • Ensure a seamless technical handover to delivery teams and develop effective training and enablement programs for internal and external stakeholders.