International Institute of New England

• Assist with legal case management including but not limited to: Document collection and review • Assisting clients in completing information worksheets for case preparation • Case data entry and management • Assist in preparing application forms as appropriate • File management • Legal research into general immigration law matters and case specific issues • Draft research memos and guides to support legal services team • Review and summarize updates to immigration policy and court cases • Observe and assist with client meetings • Assist in preparing legal presentation materials

• Assist with auditing client case files and case notes according to compliance standards via Apricot • Support with conducting mock audits to prepare files for audit standards • Create and maintain training library on new/updated Standard Operating Procedures (SOPs) • Gather resources and create trainings for staff professional development • Draft internal guides on Program guidelines and how to complete processes within compliance standards • Create and implement employee onboarding trainings for Programs staff to access via SharePoint • Gather staff feedback on internal trainings via Microsoft Forms or similar program • Assist in hosting all-staff trainings for Programs staff • Update SharePoint via Excel trackers on training attendance to support compliance needs • Participate in team and all-staff meetings as applicable