iHerb

• Accomplish tasks under the Global Logistics Leadership • Coordinate in English with various international logistics companies to ensure outbound shipments are processed timely and economically • Serve as subject matter expert demonstrating in-depth knowledge of market, culture, logistics-related regulations and policies, clearance procedures, etc. for the assigned carriers • Build relationship with carriers such as FedEx and DHL to resolve delivery related issues and identify opportunities for projects/initiatives to achieve mutual growth • Develop new, progressive, and creative delivery programs/products throughout the assigned shipping lane(s) • Set-up new and continually improve existing processes for the assigned lanes and carriers • Perform research, gather, and analyze data for assigned lanes and projects • Actively identify and scope new opportunities to improve how we serve customers and business processes • Maintain TMS vendor rates and routings, lead times, pick-up times, logos, VAT, tracking mapping, and shipping content • Research lost shipments, broken items and track items between custom brokers and iHerb Logistics • Seek improvements in processes between the Global Logistics team and its internal and external partners • Follow-up with freight forwarders and logistics vendors on a daily basis to ensure timely transit • Perform audits, comply with internal compliance process, review logistics processes and support contract process with the Leadership team when needed • Obtain quotes, prepare and send vendor pricing update reports to the Accounting Department and the management team • Manage lead time for assigned lanes and investigate delays with internal teams, logistics carriers and customs brokers daily to ensure timely flow of the shipments • Attend corporate meetings when necessary • Support assigned projects when needed

Role Description We are seeking a Senior Product Designer to own and execute the end-to-end experience of key workstreams within our global e-commerce platform. In this role, you will take responsibility for core shopping-related features, ensuring experiences are intuitive, efficient, and high-performing while meeting established business objectives. You will lead the design lifecycle from concept to delivery, ensuring every detail is refined and aligns with our quality standards. You will contribute expert design execution, technical proficiency, and a high bar for craft excellence. Job Expectations: - Own the design of core features and critical user flows, from initial discovery and user journey mapping through to final delivery. - Conduct user research and usability testing to validate hypotheses and transform findings into high-quality design solutions. - Create high-precision wireframes, interactive prototypes, and mockups that successfully navigate technical constraints and business requirements. - Expertly apply the design system to ensure consistency and scalability, while contributing new components to support global usability. - Partner closely with engineers to ensure designs are feasible and implemented with pixel-perfect fidelity. - Collaborate with product managers and cross-functional partners to drive design decisions that resolve user pain points. - Maintain a high bar for design quality, consistency, and attention to detail throughout the implementation process. - Contribute to the design organization by sharing best practices and participating in collaborative design reviews. - Stay current with e-commerce best practices and technical innovations to continuously refine product experiences. Qualifications - A strong portfolio demonstrating sophisticated UX and UI execution, with a clear focus on problem-solving and interaction detail. - Proven ability to independently manage and deliver design outcomes for complex functional requirements. - Advanced interaction and visual design skills, with a mastery of modern design tools. - Demonstrated experience working with and contributing to design systems at scale. - Solid grounding in user-centered design methodologies and research practices. - Strong communication skills, with the ability to clearly articulate design logic and trade-offs to cross-functional partners. - Practical knowledge of front-end development principles and implementation constraints. - Working knowledge of accessibility standards and best practices. Requirements - Generally requires a minimum of +7 years of professional experience in UX/UI or Product Design, with a proven track record in e-commerce or complex digital products. Education Requirements - Bachelor’s or Master’s degree in Design, HCI, Graphic Arts/Design, Information Science, or a related field, or equivalent professional experience. Judgment/Reasoning Ability - Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. - Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. Physical Demands - The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. - Regularly required to talk and hear. - Frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. - May occasionally lift or move office products and supplies up to 25 pounds. - Proper lifting techniques required. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - The noise in the work environment is usually moderate. - Hectic, fast-paced with multi-level distractions. - Professional, yet casual work environment. - Office / Warehouse environment. - Ability to work extended hours as required. Compensation - The expected salary range for this role is $125,000.00 - $135,000.00 USD. - The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. Equal Opportunity Employer iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description The Senior Product Designer II - Discovery will set the strategic design direction and elevate the end-to-end experience of our global e-commerce platform. This role will serve as a senior design leader and individual contributor, taking ownership of the most complex, ambiguous, and high-impact design initiatives across the organization. - Define and lead the strategic design vision for complex, cross-functional initiatives spanning multiple product areas, from problem definition through delivery and iteration. - Drive ambiguous, high-stakes design challenges by establishing clear direction and framing problems at an organizational level. - Establish and advance research strategies that deepen organizational understanding of shopper behaviors across global markets, synthesizing insights into scalable design frameworks and principles. - Produce exemplary design artifacts — from strategic frameworks and service blueprints to high-fidelity prototypes — that set the quality standard for the design organization. - Own and govern the design system, driving its evolution to support scalability, accessibility, and global usability across product lines and teams. - Serve as a design authority and strategic partner to product, engineering, and data science leadership, influencing product roadmaps and organizational priorities. - Define and uphold the bar for design quality, consistency, and craft across the organization, from concept through implementation. - Mentor and develop senior and lead designers, contributing to the growth of design culture, capabilities, and ways of working across the broader team. - Identify and introduce emerging UX, UI, and e-commerce design practices, championing innovation and continuous improvement at an organizational scale. - Represent the design organization in cross-functional and executive-level conversations, clearly articulating strategic design decisions and their business impact. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Qualifications - An exceptional portfolio demonstrating strategic design leadership, transformative UX outcomes, and deep craft — with clear evidence of cross-organizational impact and measurable business value. - Proven ability to define and execute design strategy across multiple initiatives simultaneously, balancing user needs, business priorities, and organizational complexity. - Expert-level interaction and visual design skills, with a track record of setting craft standards for teams and organizations. - Deep experience owning and evolving design systems at enterprise scale, including governance, contribution models, and cross-team adoption. - Advanced mastery of user-centered design methodologies, mixed-methods research practices, and usability testing, with experience establishing research programs or org-wide frameworks. - Exceptional communication and executive presence, with a demonstrated ability to influence product direction and organizational decisions at the VP and executive level. - Strong understanding of front-end development principles and the ability to collaborate deeply with engineering leadership on implementation strategy. - In-depth knowledge of accessibility standards, inclusive design practices, and global usability requirements. - Extensive experience designing for global or multi-market products, with sensitivity to cultural and regional variation. - High degree of accuracy and attention to detail. - Excellent organization skills and ability to multi-task. Requirements - Generally requires a minimum of 10+ years of professional experience in UX/UI or Product Design, with significant experience designing complex e-commerce or shopping-related products at scale. Education Requirements - Bachelor's or Master's degree in Design, HCI, Graphic Arts/Design, Information Science, or a related field, or equivalent professional experience. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - The noise in the work environment is usually moderate. - Hectic, fast-paced with multi-level distractions. - Professional, yet casual work environment. - Office / Warehouse environment. - Ability to work extended hours as required. Compensation The expected salary range for this role is $158,000.00 - $162,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. Equal Opportunity Employer iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description Responsibilities of SAP Ariba architect is to lead SAP Ariba solutions for iHerb. The ideal candidate will have extensive expertise in: - Ariba buying - Indirect procurement - Ariba sourcing and contract - Ariba supplier management SLP - Ariba Supply chain collaboration SCC - SAP Business Network - S/4 direct procurement functionality The resource should act as a liaison between suppliers, business & AMS teams at iHerb. This resource will be the subject matter expert for ARIBA related functional and technical issues and will engage with SAP CSP and business stakeholders on a regular basis. Resource will be change agent advocate on behalf of IT team to ensure adoption of licensed Ariba solution in the organization. Qualifications - Bachelor’s degree in supply chain management or information technology or Computer Science - 10+ years of proven experience as a Business Analyst or Supply Chain architect in ARIBA or similar role, with a focus on procurement during SAP implementations and support - Excellent analytical and problem-solving skills, with a keen attention to detail - Knowledge of SAP ACTIVATE and SAP public/private cloud - Effective communication skills, with the ability to interact with stakeholders at all levels - Project management experience, including planning, execution, and reporting - Excellent communication, excel use and documentation skills - SAP certification(s) preferred but not required Requirements - Ability to understand the design, implementing and strategically optimizing the SAP Ariba solution for procurement and supply chain management - Configure the system with Ariba Buying & Invoicing, Ariba Sourcing and contract, Ariba SLP and Ariba Supply Chain collaboration - Design and configure the SAP S4 system for Ariba integration space - Ability to configure CIG to integrate with SAP S4 system and Ariba cloud application - Configure the SAP Business Network integration to SAP S4 Supply Chain Collaboration and Ariba Buying and Sourcing system - Develop and execute overall Ariba enterprise architect strategy to ensure solutions align with business objectives - Provide functional and technical direction to the business stakeholders to guide procurement related requirements and translate them into stable and scalable solutions - Ability to collaborate with cross functional teams to gather requirements, analyze business needs and work towards validation of changes with business using established change management procedures - At least three end to end implementation experience in deploying one or more of the applications listed above - Demonstrate ability to plan, run, and manage discovery workshops/meetings with business stakeholders & suppliers - Provide training and support to end-users, suppliers and cross functional users as applicable on Ariba functionalities, new features and enhancements - Collaborate with SAP on custom field packages and CRDs via SAP Ariba order store - Develop training materials, design workflows specific to business process outcomes, and understand how to develop and integrate a proposed solution into existing business and technical environment - Responsible for configuration of scenarios in SAP Ariba and documenting as per project deliverables Benefits - The expected salary range for this role is $139,000.00 - $175,000.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Role Description The Regional Senior Buyer is responsible for leading the evaluating, curating, and expanding the product assortment for the European region. This includes: - Identifying high-potential brands - Developing vendor partnerships - Securing competitive commercial terms - Using data-driven insights to drive category and revenue growth The role requires strong commercial judgement and the ability to balance strategic thinking with hands-on execution. The Regional Senior Buyer sources and manages brands that meet customer needs, comply with regional requirements, and align with market trends within Europe. Job Expectations: - Work closely with the Senior Director Merchandising and collaborate with global merchandising teams as needed, to align on business strategies, priorities, and category direction - Partner with in-market leadership, including Region Leaders (dotted line), to build and maintain an assortment relevant to the market - Own key category metrics (KPIs) for new and existing brands, including pricing, gross margin, product mix, promotions and full product lifecycle, while driving continuous improvement - Understand and navigate Europe-specific compliance, regulatory and supply-chain requirements to ensure proper and compliant buying practices - Partner with Compliance, Regulatory teams to manage catalog additions, documentation, and approvals for the region - Procure products directly from manufacturers or authorized distributors, following company policies and regional sourcing standards - Negotiate competitive commercial terms, including everyday pricing, marketing budgets, rebates, accruals, delivery schedules, and volume agreements - Build and maintain strong vendor relationships to support innovation, margin improvement, and consistent communication on capabilities and expectations - Manage vendor contracts, product evaluation, and issue resolution in collaboration with cross-functional partners - Drive new product and brand onboarding to ensure timely and accurate integration into the European assortment - Occasional availability to attend US-based, Pacific time zone meetings - Monitor and evaluate pricing, cost, and system adjustments to maintain required mark-ups and margin performance - Partner with Inventory Management and Planning to align on forecasts, inventory turns, vendor performance, and order cycles - Collaborate with Marketing to develop profitable and effective promotional co-op activities - Use category reports and analytics to identify opportunities, guide decision-making, and support long-term business growth - Adhere to company policies regarding safety, business ethics, and standards of conduct - Support and develop Assistant Buyers, providing guidance and tools for success The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Qualifications - Strong and proven negotiation skills with the ability to secure competitive commercial terms - Advanced analytical, data-interpretation, and decision-making abilities - Strong understanding of retail pricing structures, margin dynamics, and category commercial drivers - Excellent written and verbal communication skills, ability to influence at all levels across internal and external stakeholders - High attention to detail with strong organizational and project management capabilities - Ability to manage multiple priorities, solve problems, and make sound judgments in a fast-paced environment - Strong cross-functional collaboration skills, particularly with Merchandising, Planning, Compliance and Marketing Requirements - Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) - Experience with Google Workspace (Gmail, Drive, Docs, Sheets, Forms) preferred - Experience with EDI, WMS, SAP, Asana, or Tableau is a plus - 10+ Years of progressive experience in buying, category management, merchandising, or a directly related commercial role, ideally in an international or regional e-commerce environment - Pan-European experience preferred Education Requirements - Bachelor’s Degree in Business, Merchandising or related field preferred, or a combination of education and equivalent work experience Benefits If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description The EU Labeling & Product Notification Submission Specialist II will be responsible for the end-to-end management of product labeling compliance and regulatory notification submissions across EU member states. This highly detail-oriented role ensures that all products are accurately labeled and properly registered prior to market entry. - Conduct thorough label reviews across all product categories to ensure full compliance with EU labeling requirements (ingredients, allergens, nutrition declarations, claims, country of origin, etc.) - Manage product notification submissions to EU member states across relevant portals and systems (e.g., CPNP for cosmetics, EFSA novel food notifications, national food supplement notification portals) - Work on improving internal tools and optimize notification efficiency for existing and new products/suppliers - Maintain and manage an organized internal database of label versions, submission records, and approval statuses by market and product - Collaborate closely with the EU Compliance Specialist and Sustainability Specialist to align labeling with regulatory and sustainability requirements - Liaise with marketing, design, and product development teams to communicate labeling requirements early in the product lifecycle - Ensure all product documentation (COAs, safety assessments, GMP records) is accurately filed and associated with the correct product notifications - Support fulfillment center compliance by ensuring traceability documentation and labeling are aligned - Track regulatory deadlines and renewal requirements for product notifications across all active EU member states - Monitor evolving EU labeling legislation and update internal templates and SOPs accordingly Qualifications - 7+ years of experience in EU product labeling and regulatory submissions - Hands-on experience with EU notification portals (e.g., CPNP, eProcedure, national supplement portals) - Strong attention to detail and ability to manage a high volume of products and submissions simultaneously - Familiarity with EU labeling regulations including Regulation (EU) 1169/2011, EC No 1223/2009, and relevant supplement and novel food frameworks - Proficiency in document management systems and compliance tracking tools - Excellent organizational and communication skills; English fluency required, additional EU language(s) a strong asset Requirements - Experience with Microsoft Office Suite (Word, Excel, PowerPoint) - Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred Education Requirements - Bachelor's degree in Regulatory Affairs, Life Sciences, Food Technology, or a related field

Role Description We are looking for a Growth Marketing Manager, APAC to lead paid acquisition and performance media growth across key Asia-Pacific markets. This role will be based in the United States and will focus on scaling efficient customer acquisition, improving ROAS, optimizing performance creative, and strengthening measurement across APAC. This role owns the full-funnel paid media process, combining high-level strategy with hands-on execution—including campaign setup, ad trafficking, and daily optimization across Google Ads, Meta Ads Manager, etc. Job Expectations - Manage paid media campaigns across global and APAC-specific performance platforms, including Google Ads, Meta Ads, TikTok Ads, Apple Search Ads, LINE, Naver, Kakao, Yahoo Japan, Rakuten, and other relevant regional paid media platforms. - Optimize campaigns against business goals including new customer acquisition, revenue, ROAS, CAC, LTV, contribution margin, conversion rate, and payback period. - Develop budget allocation strategies across markets, channels, campaigns, audiences, and funnel stages based on performance, incrementality, and growth potential. - Lead performance creative testing across paid social, search, display, app, and regional media platforms. - Partner with creative teams to develop, test, and iterate performance assets, including static ads, short-form video, UGC-style creative, localized messaging, promotional creative, landing page concepts, and app install assets. - Build and manage structured testing roadmaps for audiences, bidding strategies, campaign structures, creative concepts, offers, landing pages, and platform-specific optimization tactics. - Analyze campaign performance by market, channel, audience, creative, product category, device, and customer segment to identify opportunities for scale and efficiency. - Lead measurement efforts across attribution, incrementality, media mix insights, geo testing, holdout testing, lift studies, cohort analysis, and LTV-based optimization. - Work with analytics and data science partners to improve performance reporting, attribution accuracy, incrementality measurement, and decision-making frameworks. - Evaluate platform-reported performance against internal measurement, incrementality, and business-level outcomes. - Manage relationships with media platforms, regional paid media partners, and performance agencies to drive improved campaign performance and access to beta opportunities. - Monitor performance trends, auction dynamics, competitive intensity, CPM/CPC/CVR shifts, and platform changes across APAC markets. - Communicate performance results, insights, risks, and recommendations to leadership and cross-functional stakeholders. Qualifications - Proven experience in performance marketing, growth marketing, paid media, or digital acquisition, preferably in eCommerce, marketplace, retail, consumer technology, subscription, beauty, health and wellness, or mobile app businesses. - Hands-on experience managing paid media campaigns across multiple APAC markets. - Deep platform expertise across major global paid media channels, including Google Ads, Meta Ads, TikTok Ads, and Apple Search Ads. - Experience with APAC-specific performance platforms such as LINE, Naver, Kakao, Yahoo Japan, Rakuten, or similar regional paid media channels. - Strong understanding of paid search, paid social, app acquisition, display, retargeting, shopping campaigns, feed-based advertising, and marketplace media. - Proven ability to manage and optimize meaningful paid media budgets across multiple markets and channels. - Strong analytical skills with experience measuring CAC, ROAS, LTV, payback period, conversion rate, retention, contribution margin, and cohort performance. - Experience with incrementality measurement, including geo tests, conversion lift studies, holdout tests, matched market tests, or media mix modeling inputs. - Strong understanding of attribution limitations, platform-reported bias, privacy changes, signal loss, and measurement tradeoffs. - Experience building creative testing frameworks and translating performance data into actionable creative recommendations. - Ability to assess creative performance by hook, message, offer, format, audience, localization, and funnel stage. - Deep expertise in paid media platforms, regional APAC media ecosystems, creative testing, campaign optimization, and incrementality-based measurement. - Highly analytical, comfortable managing large budgets, and experienced in adapting performance strategies across diverse APAC markets. - Professional fluency or native-level fluency in English required. - Professional fluency or native-level fluency in at least one major APAC language strongly preferred, such as Japanese, Korean, Mandarin Chinese, Cantonese, Thai, Vietnamese, Bahasa Indonesia, Hindi, or another regionally relevant language. Equipment Knowledge - Experience with Microsoft Office Suite (Word, Excel, PowerPoint). - Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred. - Experience with analytics and BI tools such as Looker, Tableau, Google Analytics, Amplitude, or similar platforms. - Experience with ecommerce marketing operations platforms & tools. Experience Requirements - Generally requires seven (7) + years of experience in performance marketing, growth marketing, paid media, or digital acquisition, preferably in eCommerce, marketplace, retail, consumer technology, subscription, beauty, health and wellness, or mobile app businesses. Education Requirements - Bachelor’s Degree in Business or related field preferred. Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Role Description The Senior Product Manager - AI Applications is responsible for the strategic development and deployment of agentic and AI-based solutions designed to drive internal efficiencies within the Revenue Organization, specifically supporting Marketing, Pricing, Promotions, Merchandising, and Product Management. - Develop and oversee the product roadmap for AI-driven internal tools and agentic workflows. - Design AI solutions to automate and optimize processes within Marketing, Pricing, and Merchandising. - Collaborate with the Revenue Organization to identify high-impact opportunities for AI integration. - Deploy and iterate on AI applications at high speed to meet evolving business needs. - Manage the integration of AI platforms and orchestration tools into existing internal infrastructures. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Qualifications - High degree of accuracy and attention to detail. - Excellent organization skills and ability to multi-task. - Expertise in AI workflow management and orchestration tools (e.g., n8n). - Deep understanding of LLM-based development environments and tools like Claude Code. - Experience with Model Context Protocol (MCP) servers and system integrations. - Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Requirements - Generally requires a minimum of 10+ years of experience in Product Management, with a significant focus on AI/ML application development and the deployment of agentic solutions within a corporate environment. - Bachelor’s Degree in Computer Science, Data Science, Business, or a related technical field is preferred, or a combination of education and equivalent work experience. Benefits - The expected salary range for this role is $205,000.00 - $235,000.00. - The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

Role Description Software development intern is part of an agile engineering team responsible for building and maintaining enterprise-grade Internet-of-Things (IOT), Warehouse Execution and Control Systems that support high-volume, mission-critical warehouse operations. This role focuses on developing and supporting scalable software solutions on the Microsoft .NET stack for facilitating warehouse fulfillment. The engineer is expected to deliver high-quality code, contribute to system reliability, and collaborate closely with product, operations, and other engineering teams. Job Expectations: - Design, build, test, and deploy IOT features and services using the .NET stack. - Assist in the development of robust Integration and End-to-End (E2E) tests to ensure system reliability in complex automated environments. - Implement solutions that scale in high-transaction, real-time warehouse environments. - Write clean, maintainable, and well-documented code following established standards. - Participate in peer code reviews, providing constructive feedback and incorporating feedback from others. - Assist in writing technical designs and implementation plans for assigned features. - Troubleshoot, analyze, and resolve application and system issues, including production incidents. - Support, maintain, and document existing IOT functionality. - Follow secure programming and web application security best practices. - Work closely with Product Owners and senior engineers to understand requirements, break down work, and estimate effort. - Collaborate with other engineering teams (WES, TMS, SAP, 3PL integrations) to ensure smooth system interactions. - Provide regular updates on progress, risks, and blockers to the team. - Maintain high standards of software quality through testing, refactoring, and adherence to best practices. - Identify opportunities to improve system performance, reliability, and maintainability. - Learn and apply new tools, frameworks, and patterns as guided by senior team members. Qualifications - Proficiency in C# or Java. - Experience with Socket programming with TCP/IP and UDP connecting to Programmable Logic Controllers (PLC) is a plus. - Solid understanding of Object-Oriented Design (OOD) and SOLID principles. - Experience working with relational and non-relational databases. - Exposure to metrics instrumentation and analysis with Prometheus, Grafana and OpenTelemetry is a plus. - Familiarity with REST APIs, event-driven systems, messaging, caching, and scalability concepts. - Knowledge of CI/CD pipelines, automated testing, and deployment practices. - Understanding of thread-safe coding, basic concurrency, and performance considerations. - Familiarity with Docker and Kubernetes is a plus. - Exposure to messaging/queuing systems (RabbitMQ, Kafka, Redis, pub/sub) is a plus. - Experience developing native Android applications is a plus. - Strong communication skills with the ability to explain technical concepts clearly. - Ability to collaborate effectively within a team and across functions. - Willingness to ask questions, learn from senior engineers, and accept feedback. - Sound judgment in troubleshooting issues and escalating when appropriate. Requirements - Knowledge or experience working on backend systems, APIs, or distributed services. - Knowledge or experience working on frontend development using ASP MVC, ReactJS or ReactNative. - Exposure to logistics, warehouse, supply chain, or high-volume transaction systems is a plus. Education Requirements - Currently pursuing a B.S. or M.S. in Computer Science, Computer Engineering, or a related field. Judgment/Reasoning Ability - Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. - Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. Physical Demands - The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. - While performing the duties of this job, the Team Member is regularly required to talk and hear. - The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. - Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. - The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - The noise in the work environment is usually moderate. - Other factors are: - Hectic, fast-paced with multi-level distractions. - A professional, yet casual work environment. - Office environment. - Ability to work extended hours as required. Compensation The expected salary range for this role is $26.00 - $40.00 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

Role Description The Sr. Software Engineer II - Catalog will build and modernize iHerb's product catalog, one of the most business-critical platforms in the company. You will work across the full stack: backend services, React frontend, and relational data layers. Our current backend is .NET/C#; we also use Go, Python, and Java across the organization. - Build and ship catalog features end-to-end: API design, business logic, data models, and React UI. - Use AI-driven SDLC tooling such as Claude Code as a core part of your daily workflow, including code generation, spec-to-code translation, and automated test creation. - Participate in the catalog modernization effort, working on the new stack in parallel with the existing platform. - Write and maintain automated tests; quality is built in, not handed off. - Review pull requests, maintain code standards, and contribute improvements to the shared golden path. - Collaborate with product and design to refine specs before and during implementation. - Instrument services with logging, metrics, and alerts; participate in on-call rotation and own incident response for catalog services. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Qualifications - AI-driven SDLC: hands-on experience shipping production code with AI-assisted development tools such as Claude Code, GitHub Copilot, or Cursor. - Full-stack awareness: comfortable contributing across layers of the stack when needed. - Production ownership: experience owning features end-to-end from spec through deployment, observability, and on-call. - Code quality fundamentals: strong grasp of software design principles, automated testing, code review, and CI/CD. - Backend development proficiency in one or more of: C#/.NET, Go, Python, Java. - Proficiency in React or equivalent modern frontend framework. - Proficiency in relational database experience with MS SQL Server or Postgres. - Proficiency in REST API design and microservice patterns. - High degree of accuracy and attention to detail. - Excellent organization skills and ability to multi-task. Requirements - Generally requires a minimum of 10+ years of software engineering experience. - Bachelor’s Degree in Computer Science or related field preferred, or a combination of education and equivalent work experience. Benefits - The expected salary range for this role is $187,000.00 - $235,000.00 USD. - The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - The noise in the work environment is usually moderate. - Hectic, fast-paced with multi-level distractions. - Professional, yet casual work environment. - Office / Warehouse environment. - Ability to work extended hours as required.