HumanGood

Role Description The Director of Innovation leads enterprise innovation initiatives that support HumanGood’s strategic priorities, resident and consumer experience, operational effectiveness, and long-term organizational growth. This individual contributor role partners with senior leaders, community teams, residents, vendors, and external stakeholders to identify opportunities, evaluate needs, design solutions, and implement scalable improvements. The Director applies human-centered design, research, project management, data analysis, and change leadership practices to move ideas from concept through testing, implementation, and measurement. The role develops business cases, manages cross-functional innovation projects, and supports adoption of new programs, services, systems, tools, and processes across the organization. - Supports the vision, strategy, and priorities of the innovation function in alignment with HumanGood’s broader organizational strategy, resident experience goals, and operational priorities. - Leads enterprise innovation initiatives from ideation through research, design, testing, implementation, measurement, and scaling. - Partners with senior leaders, department heads, community leaders, residents, vendors, and external stakeholders to identify opportunities, define needs, evaluate options, and develop practical solutions. - Consults with leaders on business strategy, innovation opportunities, process improvement, and strategic planning efforts, including facilitating workshops and related planning processes. - Designs and conducts qualitative and quantitative research, including interviews, focus groups, stakeholder discovery, data analysis, and other methods to understand needs, test assumptions, and inform recommendations. - Analyzes and synthesizes research findings, stakeholder feedback, operational data, and business information to identify themes, risks, opportunities, and actionable insights. - Develops prototypes, experiments, pilots, business cases, and decision-support materials to evaluate potential solutions and support leadership decision-making. - Manages multiple innovation projects concurrently, including scope, timelines, milestones, risks, dependencies, resources, vendor coordination, communications, documentation, and outcome measures. - Coordinates the launch, implementation, monitoring, refinement, and transition of new programs, services, systems, tools, and processes. - Tracks project progress, resolves issues, provides troubleshooting support, and communicates updates, recommendations, and outcomes to appropriate stakeholders. - Builds strong working relationships across corporate functions, communities, residents, vendors, and external partners to support adoption, alignment, and successful innovation outcomes. - Participates in senior leadership or executive-level meetings as needed, including supporting agenda design, preparation, follow-up, and communication. - Leads cross-functional project teams, consultants, vendors, and initiative workgroups through influence to support planning, execution, implementation, adoption, and sustainment of assigned innovation initiatives. - Models HumanGood’s mission, values, service expectations, and commitment to continuous improvement. Qualifications - Bachelor’s degree in business, marketing, technology, organizational development, behavioral sciences, design, engineering, statistics, mathematics, or a related field. - 5-8 years of related experience in innovation, business development, organizational development, strategy, design, transformation, process improvement, or related work. - Demonstrated experience applying user-centered or human-centered design methods. - Demonstrated experience managing projects from concept through implementation. - Demonstrated ability to conduct research, analyze information, synthesize findings, and translate insights into practical recommendations. - Demonstrated ability to solve complex problems and deliver practical, measurable results. - Strong project and program management skills, including scope definition, planning, risk management, issue resolution, stakeholder communication, and outcome measurement. - Strong facilitation, presentation, written communication, and interpersonal skills. - Ability to manage multiple complex projects, priorities, and stakeholders in a changing environment. - Ability to maintain confidentiality and exercise sound judgment with sensitive information. - Proficiency with Microsoft Office applications and related business, collaboration, project management, and research tools. - Ability to travel 25-30% of the time. Preferred Qualifications - Master’s degree in business, marketing, technology, statistics, mathematics, engineering, behavioral sciences, organizational development, or a related field. - Experience in a senior living, healthcare, hospitality, nonprofit, service-based, or multi-site environment. - Experience developing business cases, pilot programs, prototypes, service models, or enterprise process improvements. - Experience leading cross-functional projects, workgroups, consultants, vendors, or implementation teams preferred. - Vendor management experience. - Experience working directly with senior leadership, executive teams, residents, field operators, and external partners. - Strong business acumen and ability to understand operational, financial, resident experience, and organizational implications of innovation initiatives. Benefits - Health, Dental and Vision Plans - start the 1st of the month following your start date. - 20 days of paid time off (increases with years of service), plus 7 company holidays. - 401(k) with up to 4% employer match and no waiting on funds to vest. - HSA option with employer contribution. - Tuition Reimbursement and continuing education programs. - $25/line unlimited cell phone plan (plus taxes and fees). - Cell Phone Stipend. - 5-star employer-paid employee assistance program. Compensation Compensation: $140,000-190,000 depending on experience and location. Location: this position is remote with 25-30% travel. Candidates must be located in a state in which HumanGood operates to be considered (CA, PA, WA, OR, ID, NV, AZ, MA).

Role Description Under limited supervision, the Accountant produces timely and accurate financial statements and subsidiary ledgers. Provides financial information to the operating units to aid them in the effective management of the company’s financial resources. Responds to requests for financial information and answers questions as they arise. - Collaborates with the Financial Reporting Manager to develop procedures, accounting processes, and financial reporting systems as needed. - Reviews financial statements ensuring accountability for the accuracy and integrity of financial results and information and provides in-depth variance analysis to Management. - Prepares reconciliations of any or all accounts to determine accuracy of general ledger balances. - Reports reconciliation findings and makes oral and written presentations to management when reconciliations identify a material weakness, discussing deficiencies and recommending corrective action to improve operations and reduce cost. - Develops, communicates, and follows through on recommendations. - Prepares detailed journal entries and maintains relevant supporting documentation, including mortgage and loan schedules. - Prepares month-end financial statements and performs the “full cycle” accounting close. - Collects information and prepares complex audit schedules. - Coordinates the timely preparation of tax and other regulatory filings. Ensures timely filing of 1099’s for vendors and annual 990’s for all relevant Cornerstone affiliated entities. Qualifications - Bachelor’s degree in Accounting - 3 to 6 years applicable experience; or the equivalent combination of training and experience. - Desired experience should include reconciliation of all types of balance sheet accounts as well as experience analyzing revenue and expense accounts. - Prior experience performing full cycle accounting duties is highly desirable. Benefits - Health, Dental and Vision Plans - start the 1st of the month following your start date - 20 days of paid time off (increases with years of service), plus 7 company holidays - 401(k) with up to 4% employer match and no waiting on funds to vest - HSA option with employer contribution - Tuition Reimbursement and continuing education programs - $25/line unlimited cell phone plan (plus taxes and fees) - Cell Phone Stipend - 5-star employer-paid employee assistance program Company Description At HumanGood, we’re driven by purpose—reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation. And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential. Learn more at www.HGcareers.org

Role Description In this position, you will manage and optimize HumanGood’s learning management system (LMS), ensuring it serves as the central source of truth for training, compliance, and learning records. You’ll play a key role in supporting audit readiness and delivering a consistent, user-friendly learning experience across the organization. You’ll partner with Learning & Development, Compliance, community teams, IT, and vendors to ensure training is accurately assigned, tracked, and reported. - Administer the LMS, including user access, course setup, assignments, transcripts, and training records - Execute and track training plans, ensuring compliance requirements are met - Monitor training completion, identify gaps, and coordinate follow-up with stakeholders - Ensure all training records, certifications, and in-services are accurate and audit-ready - Maintain data integrity through consistent system setup, reporting, and LMS standards - Create reports and dashboards on compliance, participation, and training progress - Support learning plan configuration in a way that balances compliance with team member experience - Identify system issues and recommend improvements to processes and user experience - Collaborate with internal teams and vendors to troubleshoot issues and support learning initiatives Qualifications - 3–5 years of LMS or similar system administration experience - Experience with compliance training tracking and reporting - Strong analytical, data management, and problem-solving skills - Ability to manage multiple priorities with a high level of accuracy - Proficiency in Microsoft Office, especially Excel, such as creating reports or dashboards - Strong written and verbal communication skills with the ability to explain system processes and learning records clearly to users and leaders. Requirements - Experience with systems like Cornerstone, Workday Learning, Relias, or UKG - Experience in healthcare, senior living, or other regulated environments - Familiarity with role-based or competency-based learning programs - Experience partnering with vendors, IT, instructional design, and learning effectiveness teams. Benefits - Health, Dental and Vision Plans - start the 1st of the month following your start date - 20 days of paid time off (increases with years of service), plus 7 company holidays - 401(k) with up to 4% employer match and no waiting on funds to vest - HSA option with employer contribution - Tuition Reimbursement and continuing education programs - $25/line unlimited cell phone plan (plus taxes and fees) - Cell Phone Stipend - 5-star employer-paid employee assistance program And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential. Location This position is remote with occasional travel. Candidates must be located in a state in which HumanGood operates to be considered (CA, PA, WA, OR, ID, NV, AZ, MA). Compensation $35-55/hr depending on experience and location.

The Project Manager is responsible for leading and delivering cross-functional IT and enterprise initiatives from initiation through completion. This role ensures projects are executed on time, within budget, and aligned with organizational priorities while maintaining high standards of quality and stakeholder satisfaction. This position partners closely with business and technical stakeholders across HumanGood communities and corporate functions to translate business needs into effective technology solutions. The role emphasizes structured project governance, proactive risk management, and successful adoption of new systems and processes. - Lead end-to-end delivery of IT projects, including applications, infrastructure, integrations, and enterprise systems - Define project scope, goals, and deliverables in collaboration with business and IT stakeholders - Develop and manage project plans, timelines, budgets, and resource allocations - Coordinate cross-functional teams across multiple locations and departments - Monitor project performance using key metrics related to schedule, budget, quality, and outcomes - Identify, assess, and mitigate risks, issues, and dependencies across projects - Establish and execute communication plans to ensure transparency and stakeholder alignment - Facilitate collaboration, decision-making, and conflict resolution across teams - Ensure adherence to PMO standards, governance practices, and documentation requirements - Manage change control processes, including evaluation, approval, and communication of project changes - Support organizational readiness and adoption through coordination of training and communication efforts - Maintain accurate and compliant project documentation - Coordinate with vendors and third-party partners - Conduct post-implementation reviews to capture lessons learned and drive continuous improvement To be successful in this role, you should have: - Bachelor’s degree in business, IT, Engineering or related field - 3–5 years of experience managing projects in an IT or enterprise environment - PMP certification preferred - Experience managing IT projects (applications, infrastructure, integrations) - Experience in healthcare, senior living, or multi-site environments - Familiarity with tools such as MS Project/MS Planner/MS Lists, Smartsheet, or Asana What’s in it for you? At HumanGood, your work makes a meaningful impact every day. As part of our Community Support Center (corporate team), you’ll collaborate across departments to support our communities and help reimagine what it means to age well. Your ideas, expertise, and impact truly matters here. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation. We offer a comprehensive range of benefits and perks to support you, including: - 20 days of paid time off, plus 7 company holidays (increases with years of service) - 401(k) with up to 4% employer match and no waiting on funds to vest - Health, Dental and Vision Plans- start the 1st of the month following your start date - $25/line unlimited cell phone plan (plus taxes and fees) - Tuition Reimbursement - 5-star employer-paid employee assistance program Join a purpose-driven organization where you can grow your career, collaborate with great teams, and make a meaningful impact every day. Learn more: www.HGcareers.org Location: This position is remote; candidates must reside in a state in which HumanGood operates to be considered Compensation: $95k-$105K depending on experience

Role Description Under the supervision of the Senior Director of Financial Compliance & Risk Management, the Compliance Administrative Assistant's primary role is to support the organization’s compliance and tax-related obligations by assisting with federal, state, and local regulatory filings. This role is responsible for preparing, tracking, and maintaining a variety of compliance submissions, including: - Property tax filings - Unclaimed property (escheatment) filings - Income tax support documentation - Property tax exemption applications The position requires strong attention to detail, excellent organizational skills, and the ability to manage multiple deadlines across jurisdictions. The Compliance Administrative Assistant coordinates with Finance and other departments as needed and provides administrative support to the Senior Director of Financial Compliance and the Compliance team. The role is expected to consistently demonstrate professionalism and a commitment to high-quality internal customer service. Please note, this is a temporary position lasting up to 9 months, starting ASAP. This position is remote; candidates must reside in a state in which HumanGood operates to be considered. Compensation: $21-26/hr depending on experience. Typical responsibilities: - Assist with the compilation, preparation, coordination, and submission of federal, state, and local regulatory and tax filings and payments, ensuring accuracy and timeliness. - Support compliance activities by tracking deadlines, gathering data, and preparing schedules under the direction of compliance leadership. - Assist with the preparation, submission, payment, and tracking of property tax filings. - Support property tax exemption applications, renewals, and maintenance of supporting documentation. - Assist with unclaimed property (escheatment) filings, including preparation and mailing of due diligence letters, tracking submissions, reporting, and record retention. - Process Finance department mail and code invoices as assigned. - Pull and organize reports and data required for compliance and tax filings. - Provide administrative support to the Purchase Card Administration team as needed. - Assist with general Finance administrative tasks as assigned by the supervisor. - Support inter- and intra-departmental surveys and initiatives aimed at improving Finance department engagement and customer service. - Assist with maintaining departmental policies, procedures, and documentation. - Participate in process improvement, documentation, and workflow streamlining initiatives as assigned. Qualifications - Associate’s or bachelor’s degree in accounting or equivalent practical experience. - 1-2 years of relevant prior work experience. - A proven track record of initiative, organizational skills, follow-through, delivering quality work product on time, and using independent thinking and good judgment to solve complex problems. - Ability to organize, prioritize and negotiate deliverables with multiple requestors. - Excellent oral and written communication skills and the ability to present a positive and hospitable image to all types of people. - Advanced proficiency in computer skills and the MS Office suite of applications. - Ability to work with minimal supervision. - Ability to maintain confidentiality of sensitive information. Benefits - Opportunity to be part of something bigger than yourself. - Incredible package of benefits and perks for Team Members that can add up to 40% of your base pay. - Temporary team members who meet eligibility requirements may qualify for company benefits.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Under the supervision of the Senior Director of Financial Compliance & Risk Management, the Compliance Administrative Assistant's primary role is to support the organization’s compliance and tax-related obligations by assisting with federal, state, and local regulatory filings. This role is responsible for preparing, tracking, and maintaining a variety of compliance submissions, including: - Property tax filings - Unclaimed property (escheatment) filings - Income tax support documentation - Property tax exemption applications The position requires strong attention to detail, excellent organizational skills, and the ability to manage multiple deadlines across jurisdictions. The Compliance Administrative Assistant coordinates with Finance and other departments as needed and provides administrative support to the Senior Director of Financial Compliance and the Compliance team. The role is expected to consistently demonstrate professionalism and a commitment to high-quality internal customer service. Please note, this is a temporary position lasting up to 9 months, starting ASAP. This position is remote; candidates must reside in a state in which HumanGood operates to be considered. Compensation: $21-26/hr depending on experience. Typical responsibilities include: - Assist with the compilation, preparation, coordination, and submission of federal, state, and local regulatory and tax filings and payments, ensuring accuracy and timeliness. - Support compliance activities by tracking deadlines, gathering data, and preparing schedules under the direction of compliance leadership. - Assist with the preparation, submission, payment, and tracking of property tax filings. - Support property tax exemption applications, renewals, and maintenance of supporting documentation. - Assist with unclaimed property (escheatment) filings, including preparation and mailing of due diligence letters, tracking submissions, reporting, and record retention. - Process Finance department mail and code invoices as assigned. - Pull and organize reports and data required for compliance and tax filings. - Provide administrative support to the Purchase Card Administration team as needed. - Assist with general Finance administrative tasks as assigned by the supervisor. - Support inter- and intra-departmental surveys and initiatives aimed at improving Finance department engagement and customer service. - Assist with maintaining departmental policies, procedures, and documentation. - Participate in process improvement, documentation, and workflow streamlining initiatives as assigned. Qualifications - Associate’s or bachelor’s degree in accounting or equivalent practical experience. - 1-2 years of relevant prior work experience. - A proven track record of initiative, organizational skills, follow-through, delivering quality work product on time, and using independent thinking and good judgment to solve complex problems. - Ability to organize, prioritize and negotiate deliverables with multiple requestors. - Excellent oral and written communication skills and the ability to present a positive and hospitable image to all types of people. - Advanced proficiency in computer skills and the MS Office suite of applications. - Ability to work with minimal supervision. - Ability to maintain confidentiality of sensitive information. Benefits - Opportunity to be part of something bigger than yourself. - Incredible package of benefits and perks for Team Members that can add up to 40% of your base pay. - Temporary team members who meet eligibility requirements may qualify for company benefits.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role, internally known as Regional Director of Hospitality, is responsible for overseeing and managing dining operations across several self-operated Life Plan Communities, as designated by the Vice President of Hospitality. This role provides strategic and operational leadership for dining operations across all levels of living, ensuring alignment with HumanGood’s mission and hospitality standards. The Regional Director is accountable for implementing a dining program that emphasizes food quality, flavor, and a personalized experience—consistently creating positive, memorable moments for residents, team members, and guests. This leader sets the tone for excellence, ensuring regulatory compliance, operational consistency, and a culture of pride in our self-operated dining model. - Lead and support assigned self-operated dining teams to meet or exceed HumanGood’s brand and quality standards. - Provide on-site leadership during major rollouts, transitions, and key initiatives within community dining operations. - Develop and assess core competencies for community dining leaders, aligning them with evolving service offerings and brand expectations. - Contribute to the creation and implementation of standards, policies, and programs that enhance service delivery across all levels of living. - Collaborate on the design and delivery of training programs tailored to both foundational and specialized skills for managing diverse dining venues. - Oversee the implementation and ongoing optimization of recipe and menu systems, inventory management tools, and point-of-sale platforms. - Participate in budget development and manage labor, food, and non-food expenses to ensure financial performance and operational efficiency. - Monitor and evaluate the success of new initiatives, providing feedback to operations leadership to inform continuous improvement. - Actively solicit and respond to resident and team member feedback to enhance the dining experience. - Build strong relationships with residents and team members to gather informal insights and foster a culture of collaboration. - Engage regularly with company and community leadership to drive improvements in satisfaction and service delivery. - Establish a structured feedback loop from frontline teams to leadership to inform innovation and revenue growth opportunities. - Maintain a robust quality assurance program to ensure meals are fresh, flavorful, well-prepared, and served with courtesy and timeliness. - Ensure all food handling, storage, and preparation practices meet or exceed company standards and local, state, and federal health regulations. - Collaborate with the procurement team to implement a purchasing strategy that balances enterprise efficiency with local flexibility to enhance food quality and resident satisfaction. - Monitor community performance and report regularly to the VP of Hospitality, highlighting best practices and identifying opportunities for improvement. - Coordinate interim leadership support for communities experiencing staffing transitions to ensure continuity of service. - Provide oversight and support for special events and functions as needed. Qualifications - Degree in Culinary Arts, Hospitality Management, or a related field preferred; a combination of formal education and progressive leadership experience will be considered. - 7+ years of related work experience, multi-unit experience preferred; or equivalent combination of training and experience which provides the required skills, knowledge, and abilities. - Experience in healthcare, especially long-term care is a plus. - Proven track record of building, mentoring, and inspiring high-performing, service-oriented teams. - Deep understanding of hospitality principles, with an emphasis on delivering personalized, memorable dining experiences. - Strong operational and financial acumen, including experience managing food and labor costs, vendor partnerships, and quality assurance programs. - Demonstrated ability to lead through change, roll out new initiatives, and drive continuous improvement across diverse teams and settings. - Commitment to our organization's mission and values; brings a servant-leader mindset with a focus on collaboration, dignity, and compassion. - Passion for providing an exceptional experience for our residents and guests. - Willingness and ability to travel approximately 50% of the time to support communities and teams across the region. Benefits - 20 days of paid time off, plus 7 company holidays (increases with years of service). - 401(k) with up to 4% employer match and no waiting on funds to vest. - Health, Dental and Vision Plans- start the 1st of the month following your start date. - Low-cost T-Mobile cell phone plan (up to 5 lines). - Tuition Reimbursement. - 5-star employer-paid employee assistance program. - Find additional benefits here: www.HGcareers.org Compensation $150,000-170,000 (depending on experience and geographical location) + performance-based bonus. Location Please note, this position is remote with travel. Candidates must be located in Southern CA, NV, or AZ.