Hiya Inc.

Account Executive, German Speaking (London)London | Hybrid (3 days in office) The Company Hiya is building the future of trusted voice. We help businesses improve customer engagement and protect users from spam and fraud through AI-powered voice intelligence. Our technology supports hundreds of millions of users globally, working with leading telecom and technology partners. Up to 90% of unidentified outbound calls in Germany go unanswered. If you’re selling into the German market, you already know how difficult it’s become to connect with customers. Hiya is solving this. Through branded caller ID and verified voice, we help businesses improve answer rates and customer engagement. We partner with Samsung, Deutsche Telekom, Vodafone and O2—reaching the majority of mobile users across Germany. The Role We’re hiring an Account Executive in London to drive new business for Hiya Connect in Germany. You’ll own the full sales cycle from pipeline generation through to close, working closely with SDRs and marketing to build and convert opportunities. This is a high-impact role in a fast-growing SaaS business, with strong ownership and clear revenue responsibility. What you’ll do - Own and close new business opportunities in the German market - Build and manage pipeline in partnership with SDRs and marketing - Run discovery, demos, and tailored solution presentations - Engage senior stakeholders across sales, operations, and CX - Consistently hit and exceed ARR targets - Maintain accurate forecasting and CRM discipline (Salesforce) - Work cross-functionally with Customer Success and Product What we’re looking for - Experience in B2B SaaS sales with full-cycle ownership - Strong track record of closing new business - Comfortable operating in a high-growth environment - Structured, disciplined approach to pipeline and forecasting - Fluent German and English What you can expect - Clear ownership and autonomy in your territory - A product solving a real, visible problem - Collaborative, execution-focused culture - Opportunity to grow with a scaling international business More Details When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data. - Start Date: Immediately - Status: Full-time (40 hours per week) - Type: (Hybrid 3 days p/w in office) - Location: London, UK - Travel Requirements: Yes. - Department: Sales - Reports to: Sales Manager, - Connect - Direct Reports: No This position is based in London, UK We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career. Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!

Account Executive (Berlin, Germany)Berlin | Hybrid (3 days in office) The Company Hiya is building the future of trusted voice. We help businesses improve customer engagement and protect users from spam and fraud through AI-powered voice intelligence. Our technology supports hundreds of millions of users globally, working with leading telecom and technology partners. Up to 90% of unidentified outbound calls in Germany go unanswered. If you’re selling into the German market, you already know how difficult it’s become to connect with customers. Hiya is solving this. Through branded caller ID and verified voice, we help businesses improve answer rates and customer engagement. We partner with Samsung, Deutsche Telekom, Vodafone and O2—reaching the majority of mobile users across Germany. The Role We’re hiring an Account Executive to drive new business for Hiya Connect in Germany. You’ll own the full sales cycle from pipeline generation through to close, working closely with SDRs and marketing to build and convert opportunities. This is a high-impact role in a fast-growing SaaS business, with strong ownership and clear revenue responsibility. What you’ll do - Own and close new business opportunities in the German market - Build and manage pipeline in partnership with SDRs and marketing - Run discovery, demos, and tailored solution presentations - Engage senior stakeholders across sales, operations, and CX - Consistently hit and exceed ARR targets - Maintain accurate forecasting and CRM discipline (Salesforce) - Work cross-functionally with Customer Success and Product What we’re looking for - Experience in B2B SaaS sales with full-cycle ownership - Strong track record of closing new business - Comfortable operating in a high-growth environment - Structured, disciplined approach to pipeline and forecasting - Fluent German and English What you can expect - Clear ownership and autonomy in your territory - A product solving a real, visible problem - Collaborative, execution-focused culture - Opportunity to grow with a scaling international business More Details When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data. - Start Date: Immediately - Status: Full-time (40 hours per week) - Type: (Hybrid 3 days p/w in office) - Location: Berlin, Germany - Travel Requirements: Yes. - Department: Sales - Reports to: Sales Manager, - Connect - Direct Reports: No This position is based in Berlin, Germany We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career. Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!

Account Director - SingaporeSingapore | Hybrid | Full-time About HiyaHiya is making voice communication safer, smarter, and more trusted. Our AI-powered Voice Intelligence Platform analyses more than 28 billion calls each month, protecting over 550 million users worldwide from spam, fraud, and impersonation. We partner with the world’s leading telecom operators and technology companies, including Vodafone, Telenor, AT&T, Samsung, BT/EE, Rogers, MasOrange, Telefonica, Virgin Media O2, and Bell Canada, to power trusted voice experiences at scale. Backed by Balderton Capital, Hiya is growing rapidly and redefining what voice communication becomes next. About the RoleWe are hiring a Regional Director to lead business development, carrier partnerships and commercial growth across Southeast Asia. Based in Singapore, you will drive Hiya’s expansion across Singapore, Malaysia, and Thailand. This is a strategic, high-impact role for someone who thrives in complex, multi-stakeholder environments and wants to build something meaningful in a fast-growing region. You will own the full commercial lifecycle, from market development and executive relationship-building through to deal negotiation, execution, and long-term account growth. You will define and execute Hiya’s Southeast Asia strategy and work cross-functionally with Product, Marketing, Legal, Customer Success, and Leadership to bring our voice intelligence solutions to market across the region. This role is critical to the success of Hiya. You will be a key player in a small but global team that interacts with the largest brand-name Mobile Network Operators in the world. What You’ll Own - Develop and execute Hiya’s commercial strategy across Singapore, Malaysia, and Thailand - Build and maintain senior relationships with telecom operators, carriers, and strategic partners across the region - Identify, develop, and close new business opportunities - Lead complex commercial negotiations and long-form partnership discussions - Drive revenue growth across new and existing accounts - Represent customer and market needs internally to shape product and go-to-market strategy - Coordinate cross-functional teams to support successful launches and partner growth - Track market dynamics, competitive activity, and regulatory and industry trends across APAC What We’re Looking For - 7+ years in business development, strategic partnerships, enterprise sales, or carrier/operator sales - Proven ability to drive business development across multiple Southeast Asian markets, specifically Singapore, Malaysia, and Thailand - Strong experience working with telecommunications operators or large enterprise accounts - Proven track record closing complex, multi-stakeholder deals - Strong executive presence and relationship management skills - Commercially driven, with sharp strategic thinking and execution capability - Comfortable operating in fast-moving, ambiguous environments - Must hold a valid Singapore work visa or relevant right-to-work status (e.g., Singapore citizenship or Permanent Residency) - Fluent in English; additional regional languages are an advantage Nice to Have - Business development experience in Australia and/or Taiwan is a strong plus - Experience in telecom services, mobile networks, voice, fraud, or security products - Existing relationships within the Southeast Asian telecom ecosystem - Experience working with SaaS, platform, or AI-driven products - Exposure to international or multi-market commercial environments - Technical fluency and the ability to engage in solution-design conversations with product, engineering, and data teams How We Work - Own it: We expect team members to take real ownership and move with purpose. Observers don’t thrive here. - High trust, high bar: We serve customers and partners with a standard for quality we don’t compromise on. - Learn in public: Mistakes happen. What matters is that we reflect, adapt, and share what we learned. - Lead with conviction: We make calls, we back them, and we stay collaborative while doing it. - Do, don’t observe: Velocity and execution are core to how we operate, across every function. What We Offer - Competitive salary and annual bonus: Structured OTE with upside tied to market performance. - Hybrid working: Based in Singapore with flexibility on where and how you work. - Annual professional development budget: Dedicated investment in your growth and skills. - Home office support: We’ll help you set up a productive working environment. - International collaboration: Work closely with teams across the US, UK, EMEA, and APAC, with travel to match. Hiya is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

About Us At Hiya, we're making calls safe, useful, and human again. Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again. This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again. About the Position AI Engineers are responsible for developing and integrating AI solutions into Hiya’s products, focusing on rapid iteration, prompt engineering, and practical application. You'll fine-tune and optimize foundation models, craft sophisticated multi-agent systems, and invent novel solutions to power the next generation of voice intelligence. What You’ll Do - Integrate AI solutions into existing products and workflows - Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions - Conduct model evaluations, prompt engineering, and fine-tuning of large language models (LLMs) - Implement and manage AI orchestration, including agent-based systems - Participate in the design and implementation of AI-powered applications and interfaces - Help shape the technical direction and best practices for LLM application development - Stay at the forefront of AI research and incorporate state-of-the-art techniques What You’ll Need to Succeed - Proficiency in programming languages such as Python, JavaScript, or TypeScript - Experience working with foundational model APIs and pre-trained open source models - Strong understanding of machine learning workflows, including model evaluations and LLM fine-tuning - Familiarity with AI orchestration and agent-based systems and best practices (LangChain, AutoGen, n8n) - Excellent problem-solving skills and the ability to work independently and collaboratively. - Strong communication skills and the ability to translate technical concepts to non-technical stakeholders The person in this role must embody Hiya’s key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions. You will have a fast start if you have experience: - Experience with cloud platforms such as AWS, Google Cloud, or Azure - Knowledge of Kubernetes and containerization technologies - Experience with data science and ML engineering - Familiarity with retrieval-augmented generation (RAG) The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you. More Details The salary range for this role is between $134,000-$262,000. When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data. - Start Date: Immediately - Status: Full-time - Type: Hybrid - Location: Seattle, WA - Travel Requirements: - Department: Engineering - Reports to: VP of Engineering Benefits - Equity compensation - 401K program with 3% match through Fidelity Investments - Self managed vacation plan - Paid Holidays - Medical, dental, and vision for the employee and 50% coverage for dependents - Flexible spending, health savings accounts and Pretax dependent day care savings plan - Paid parental leave - Voluntary Life and AD&D, and Accident insurance options - Employer-paid life insurance - Employer-paid long-term disability coverage (in qualifying states) - Donation Matching for a charity of your choice (up to $1,000/ year) - $1,000/year reimbursement in Professional Development funds This position is based in Seattle, WA, USA. We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career. Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!

About Us At Hiya, we're making calls safe, useful, and human again. Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again. This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again. About the Position AI Engineers are responsible for developing and integrating AI solutions into Hiya’s products, focusing on rapid iteration, prompt engineering, and practical application. You'll fine-tune and optimize foundation models, craft sophisticated multi-agent systems, and invent novel solutions to power the next generation of voice intelligence. What You’ll Do - Integrate AI solutions into existing products and workflows - Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions - Conduct model evaluations, prompt engineering, and fine-tuning of large language models (LLMs) - Implement and manage AI orchestration, including agent-based systems - Participate in the design and implementation of AI-powered applications and interfaces - Help shape the technical direction and best practices for LLM application development - Stay at the forefront of AI research and incorporate state-of-the-art techniques What You’ll Need to Succeed - Proficiency in programming languages such as Python, JavaScript, or TypeScript - Experience working with foundational model APIs and pre-trained open source models - Strong understanding of machine learning workflows, including model evaluations and LLM fine-tuning - Familiarity with AI orchestration and agent-based systems and best practices (LangChain, AutoGen, n8n) - Excellent problem-solving skills and the ability to work independently and collaboratively. - Strong communication skills and the ability to translate technical concepts to non-technical stakeholders The person in this role must embody Hiya’s key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions. You will have a fast start if you have experience: - Experience with cloud platforms such as AWS, Google Cloud, or Azure - Knowledge of Kubernetes and containerization technologies - Experience with data science and ML engineering - Familiarity with retrieval-augmented generation (RAG) The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you. More Details The salary range for this role is between $134,000-$262,000. When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data. - Start Date: Immediately - Status: Full-time - Type: Hybrid - Location: Seattle, WA - Travel Requirements: - Department: Engineering - Reports to: VP of Engineering Benefits - Equity compensation - 401K program with 3% match through Fidelity Investments - Self managed vacation plan - Paid Holidays - Medical, dental, and vision for the employee and 50% coverage for dependents - Flexible spending, health savings accounts and Pretax dependent day care savings plan - Paid parental leave - Voluntary Life and AD&D, and Accident insurance options - Employer-paid life insurance - Employer-paid long-term disability coverage (in qualifying states) - Donation Matching for a charity of your choice (up to $1,000/ year) - $1,000/year reimbursement in Professional Development funds This position is based in Seattle, WA, USA. We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career. Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!