HighKey Agency

• Diagnose growth bottlenecks for clinic owners and position HighKey’s solutions strategically. • Help business owners increase patient acquisition. • Improve consultation flow. • Build premium positioning. • Strengthen brand authority. • Increase conversion rates. • Improve trust signals online. • Create long-term market dominance. • Speak directly with various practitioners and clinic owners.

• Process and manage vendor invoices across contract manufacturers, 3PLs, freight providers, marketing agencies, brokers, and professional services. • Manage incoming payments from wholesale retail, marketplace, and DTC partners. • Reconcile customer accounts and follow up on outstanding invoices across multiple retailer payment cycles and terms (Net 30 through Net 90, EOM, and variations). • Support cash flow tracking and weekly cash position reporting. • Code, validate, dispute, and recover retailer deductions and chargebacks across retailer portals, including shortages, pricing discrepancies, compliance penalties (OTIF, ASN, label, routing), co-op and MDF, new store allowances, slotting, scan based trading adjustments, and post audit claims. • Distinguish valid trade spend from invalid deductions; file disputes with supporting documentation and track recovery through resolution. • Reconcile broker commission accruals, sales reports, and deduction pass-throughs with third party sales representation firms. • Read and interpret standard EDI transactions (810, 850, 856, 812, 820) in coordination with 3PL and EDI service providers. • Reconcile Amazon settlements, fees, refunds, chargebacks, reimbursements, and lost or damaged inventory claims against Seller Central and bank deposits. • Perform monthly reconciliations across all bank accounts and credit cards. Identify and resolve discrepancies. • Prepare and complete the monthly close process in QuickBooks Online, including standard and recurring journal entries, accruals, prepaid amortization, and deferred revenue schedules. • Maintain multi-state sales tax through Avalara or TaxJar, including returns preparation, filing coordination, and reconciliation. • Produce gross to net revenue bridges by channel, capturing trade spend, deductions, returns reserves, and allowances.

• Help build and organize viral content scripts for Instagram, TikTok, Reels, and YouTube Shorts. • Assist with content prep for client filming sessions (scripts, hooks, trends, shot lists). • Work alongside video editors and graphic designers to move content through the pipeline. • Monitor and respond to comments, DMs, and tags across platforms. • Track trends and help brainstorm fast-moving ideas for reactive content. • Assist in managing community tone, voice, and consistency for each client brand. • Pull analytics and track KPIs weekly: reach, retention, engagement rate, virality. • Assist with preparing client-facing performance reports and insights. • Identify what’s working and flag what’s not—so we can pivot fast. • Keep things clean and moving inside Notion, Basecamp, and Hootsuite. • Help maintain organized content libraries, file systems, and calendars. • Communicate across internal teams (design, editing, accounts) to keep projects on track.

• Manage comprehensive social media strategies from inception to execution. • Involved in every phase of the content lifecycle—from strategizing to content creation and final approvals. • Monitor performance data from social media platforms to adapt strategies. • Conduct thorough reviews of edited content, ensuring alignment with client expectations.

• Creative Ad Direction: Write viral ad scripts and storyboard concepts, and collaborate with our film team to produce scroll-stopping videos. • Campaign Execution: Launch and manage paid ads across Meta, TikTok, and Google, but with a creative-first mindset. • Performance Iteration: Test creative variations rapidly, identify winners, and double down on what works. • Cross-Team Collaboration: Work hand-in-hand with social managers to repurpose viral content into ads and vice versa. • Client Impact: Be the face of results, translate performance into clear ROI for elite clinic owners.

Location: Remote About HighKey Enterprises: HighKey is a leader in the aesthetic industry, dedicated to elevating the social media and Google presence of plastic surgeons through innovative branding, content creation, and lead generation. We manage a portfolio of clients who are among the top 1% in the aesthetic field, aiming to significantly increase their market share in an industry poised to grow to over $200 billion by 2030. Job Role: Our Social Media Interns are crucial to our mission. They manage comprehensive social media strategies from inception to execution, directly impacting our clients’ growth, lead generation and brand visibility. Interns are involved in every phase of the content lifecycle—from strategizing with social media managers to content creation, coordination with videographers, post-production, and final client approvals. This role solves critical challenges for our clients, primarily saving them time and providing growth through strategic content and effective brand positioning. Here are some specific problems that this role helps to solve: 1. Time Management for Clients: Many clients, especially busy professionals like plastic surgeons, lack the time to manage and optimize their social media platforms. An intern in this role takes on the responsibility of managing these platforms, allowing the clients to focus on their primary work without neglecting their digital presence. 2. Innovative Content Strategies: You’ll explore the use of skits, props, and various narrative techniques that can enhance the storytelling aspect of the videos, making them more relatable and memorable. This also includes experimenting with different video formats and editing styles to maximize virality and audience retention. 3. Personal + Clinic Brand Growth: By effectively utilizing social media strategies, the intern helps increase the client’s visibility online. This is vital for attracting new patients or customers and establishing the client as a thought leader in their field. 4. Researching Trends: You’ll stay ahead by continuously researching current trends on TikTok, Instagram, and YouTube. This includes identifying popular formats, themes, and visual styles that resonate with audiences in the aesthetic and medical fields. 5. Analytics and Adaptation: Monitor performance data from social media platforms to understand what types of content work best. This ongoing analysis allows for quick pivots in strategy and helps in refining the approaches to achieve better results. 6. Script Creation for Virality: Developing scripts involves constructing a strong hook that grabs attention within the first few seconds, a body that effectively communicates the message or story, and a CTA that encourages viewers to engage further, whether by visiting a website, booking a consultation, or following the page for more content. 7. Social Media Cycle: Become an expert on the process as you move up from a Social Media Intern to a Social Media Manager... Help kick off the client relationship by understanding their brand, audience, and objectives. Collaborate with the social media team to craft a social media strategy that aligns with the client’s vision and market dynamics. Help source and train local videographers tailored to the client’s needs, ensuring they understand the aesthetic and technical requirements. Key Responsibilities: Develop and manage the execution of content strategies that enhance both personal and professional brands of plastic surgeons. Help onboard new clients with initial content ideas, coordinate content creation with video editors & graphic designers, ensure alignment during shoots, and handle post-production processes, including review, approval, and scheduling. Participate in regular team meetings and one-on-one sessions. These meetings are vital for syncing with the broader strategy for clients, discussing content performance, and receiving direct feedback and coaching. Use HighKey software and tools such as Basecamp for project management, Notion for documentation and strategy management, and Hootsuite for social media management and scheduling, ensuring streamlined operations and effective communication. Commitment: This is an unpaid internship requiring 20 hours per week, with the potential to transition into a full-time, paid position as an Assistant Social Media Manager within 6 months, starting at $18/hr plus commission. Diversity Commitment: HighKey is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Application Process: Eager to start your journey at HighKey? Submit your resume expressing your passion for social media marketing. Include links to social media accounts or campaigns you've contributed to, highlighting your ability to drive engagement and growth.

• Edit long-form YouTube videos (direct-to-camera, interviews, podcasts, educational content) • Optimize pacing, structure, and visual flow for viewer retention • Add motion graphics, light VFX, callouts, captions, and on-screen emphasis • Create YouTube thumbnails designed for high CTR (not cinematic posters) • Produce clean, engaging intros and outros aligned with YouTube best practices • Occasionally, create short-form clips from long-form videos • Collaborate with internal short-form editors to maintain brand consistency • Work directly with creators and internal strategists to execute the content vision • Proactively suggest improvements to structure, visuals, and presentation