HENRICHSEN Group

• Ownership of existing accounts: Managing your own portfolio of existing customers and building long-term, trust-based relationships • Cross-selling & Upselling: Cross- and upselling of SAP-integrated finance solutions and participation in targeted sales campaigns • Sales cycle management: Independently manage the entire sales cycle — from initial contact, business case and effort estimation to proposal, negotiation, and closing • Customer guidance through technology change: Support customers through technological transitions with enthusiasm for cloud, AI-driven processes, and new SAP technologies • Shaping the portfolio through market feedback: Actively contribute to portfolio development by capturing market and customer feedback and identifying trends • Stakeholder management: Build sustainable relationships at decision-maker level; work closely with our internal winning teams and Business Solution Sales • Customer meetings (procurement and logistics) & event presence: Lead workshops and presentations and represent the company at customer and industry events

• Familiarization with application management processes in the SAP environment • Managing customer relationships and handling support requests as part of 2nd-level support • Performing system analyses to ensure the stability and performance of customer systems • Supporting the design, planning and execution of projects (e.g., release changes) • Performing system customizing in customer systems • Further developing customer-specific requirements • Preparing system and process documentation