Harris Lane Recruiting

Role Description Harris Lane Recruiting is looking for an experienced Customer Service Manager who can be an integral part of our team. Our ideal candidate has a strong aptitude in building relationships with customers and employees, possesses a penchant for providing stellar customer service, and is experienced in driving continuous improvement projects. Ultimately, we seek a leader that understands the value of customer service and retention and is able to ensure the highest level of satisfaction for both our employees and our customers. - Develop, implement and manage customer service policy, procedures and best practices. - Establish communication channels to gather customer feedback and measure customer satisfaction. - Ensure team members process requests efficiently and accurately. - Lead and develop customer service employees, fostering a positive work environment. Qualifications - Excellent organizational and analytical skills. - Proficient in MS Office Suite and customer service software. - Bachelor’s degree in business administration, management, or related field. Requirements - Experienced multitasker with exceptional customer service skills.

Role Description We are seeking a new Graphic Designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail. - Planning concepts by studying relevant information and materials. - Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval. - Preparing finished art by operating the necessary equipment and software. - Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary. - Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop. - Reviewing final layouts and suggesting improvements when necessary. Qualifications - Bachelor’s degree in graphic design or related field. - Experience as a graphic designer or in a related field. - Demonstrable graphic design skills with a strong portfolio. - Effective time management skills and the ability to meet deadlines. - Able to give and receive constructive criticism. - Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design. - Experience with computer-aided design.

Role Description We are looking for a Translator to interpret written and audio pieces in different languages, making sure to maintain their original meaning, format and tone. Ultimately, you will provide ready-to-use translated content that meets our internal needs and helps us reach a broader audience. - Read given material and research industry-specific terminology - Convert text and audio recordings from one language to one or more others - Ensure translated content conveys original meaning and tone - Prepare subtitles for videos and online presentations - Cross-reference specialized dictionaries and translation tools to check the quality of translation - Proofread translated texts for grammar, spelling and punctuation accuracy - Follow up with internal team members and clients to ensure translation meets their needs - Edit content with an eye toward maintaining its original format (e.g. font and structure) - Network with field experts to stay current on new translation tools and practices Qualifications - Proven work experience as a Translator, Interpreter or similar role - Fluency in at least two languages in addition to your native language - Excellent proofreading skills with the ability to identify grammar, spelling and punctuation errors - Good knowledge of content editing tools - Familiarity with translation software - Time-management skills - BSc in Translation, Interpreting or similar field - Additional certification in Linguistics is a plus

Role Description - Prospect potential customers through outbound calls utilizing an industry-leading sales research tool - Build and maintain relationships with customers - Prospect for additional new freight opportunities - Navigate objections and problem-solve obstacles - Meet personal sales and calls goals - Perform other duties, tasks, or responsibilities as assigned Qualifications - Willingness to learn and grow with our company - Self-starter with a strong entrepreneurial spirit - Excellent time management and organizational skills - Hard worker with a drive for results who can persevere in the face of resistance or setbacks - Excellent customer service skills - Knowledge of MS Office (Word, Excel, Outlook) Benefits - Guaranteed salary and uncapped, monthly incentive-earning potential - Guaranteed incentive during the first year of service - Medical, Dental, and Vision Insurance - Paid time off and 6 paid holidays - Company paid life insurance for employee and spouse - 401k matching up to 7.5% of employee contribution - Tuition reimbursement