Habitat Health

Conduct comprehensive psychosocial assessments for prospective participants, evaluate informed consent capacity, and collaborate with the interdisciplinary team to develop care plans, ensuring safe transitions into community-based care for older...

• Shape Habitat’s expansion strategy through research into state-by-state PACE regulatory landscapes, including monitoring for PACE RFPs, creating state prioritization analysis, and support of PACE advocacy efforts • Prepare and submit Habitat’s federal and state applications as part of existing and new state expansion, including project management to ensure cross-functional collaboration on application process, and narrative writing for application responses • Complete PACE program licensing and renewal processes, including researching licensing requirements for new states • Support identification and engagement of local community stakeholders to educate about PACE and seek support for PACE expansion and Habitat market entry • Support regulatory engagement by identifying key regulatory stakeholders to educate about PACE, advocate for PACE expansion, and build support for Habitat • Bring a flexible, 'roll up your sleeves' mindset and an ability to execute independently and structure ambiguity

• Serve as the central telephonic point of contact for prospective participants, caregivers, and referral partners, building trust-based relationships from the very first conversation. • Make outbound follow-up calls to prospects who have expressed interest in learning more about Habitat Health PACE, including those from our partner organizations, such as Kaiser Permanente. • Support inbound campaigns by answering questions, surfacing underlying needs, and educating prospects about PACE services, eligibility, and how Habitat Health can support their care. • Understand the needs and requirements of prospective participants and their families, and clearly articulate Habitat Health's unique value proposition in the PACE landscape. • Apply strong phone engagement skills including rapport building, active listening, qualification questioning, addressing objections and concerns, and guiding prospects to a confident next step. • Assess preliminary PACE eligibility and guide qualifying seniors through early steps of the enrollment process, including support with the Medi-Cal application where appropriate. • Coordinate the warm handoff to on-the-ground Enrollment Specialists, Outreach Specialists, and Intake Coordinators — ensuring a seamless transition from central touchpoint to local engagement. • Perform service recovery, address prospect concerns, and de-escalate callers when needed. • Manage time effectively and prioritize tasks across a high volume of inbound and outbound activity. • Meet or exceed personal and team targets for call volume, conversion, and warm-handoff goals. • Maintain accurate record of all prospective participant communication and activity using a Customer Relationship Management (CRM) system and Contact Center system. • Maintain compliance with all CMS, DHCS, and Habitat Health policies — including TPMO recording obligations and all federal and state marketing requirements. • Other duties as assigned.

• Owns the instructional design framework, guidelines, and toolkit, ensuring consistent quality and methodology across all learning solutions. • Designs and builds eLearning courses, including storyboards, prototypes, and final digital assets using modern authoring tools including AI driven tools. • Consults with facilitators and program owners on live training design, ensuring sessions are instructionally sound, engaging, and aligned to learning objectives. • Maintains the learning content library, including version control, updates, and lifecycle management to ensure accuracy and relevance. • Designs assessments that align to learning outcomes and support data-driven evaluation of learner progress and program effectiveness. • Partners with SMEs and other stakeholders to translate role-specific knowledge into scalable, repeatable learning experiences. • Advises stakeholders on instructional best practices, learning modalities, and solution design to ensure learning meets business needs. • Partners with L&D leadership and other People team leaders to ensure instructional design work remains aligned to business strategy and People team KPIs. • Collaborates with L&D, HRBPs, and business leaders to ensure learning solutions support capability development and organizational priorities.

Title: Director, Strategic Operations Location: Remote, USA Job Description: At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. The Director of Strategic Operations is a high-impact, high-visibility role at the core of how Habitat operates. This role is responsible for driving Habitat’s operating model and bringing structured, strategic thinking to our highest priority, cross-functional initiatives. You will own the end-to-end launch process for new PACE centers, facilitate effective change management across the enterprise, and build the execution infrastructure that will enable Habitat to grow at scale. This is a role for someone who thrives in ambiguity, operates with the rigor of a consultant and the urgency of an operator, and can move seamlessly between strategic design and hands-on delivery. This individual and their team will drive effective and efficient maturation of Habitat’s operating model. Location: San Francisco, CA preferred, remote with 25-30% travel Core Responsibilities & Expectations for the Role: Center Launch Readiness - Lead Go-Live Readiness (GLR) for our new PACE centers — owning the strategy, operating model, milestones, governance, and cross-functional execution across clinical, operational, regulatory, staffing, tech, and other workstreams - Run executive readiness reviews and cross-functional forums to drive alignment and decision-making - Proactively surface and resolve risks, dependencies, and execution gaps across all launch workstreams - Deliver executive updates about launches to key Habitat and partner stakeholders - Manage the structured handoff to local operations teams once a center is live - Refine Habitat’s launch framework with each iteration Change Management and Execution Infrastructure - Define how Habitat manages large-scale change — designing rollout strategies, governance structures, and operating rhythms that drive adoption and sustain results - Proactively identify and resolve friction points across teams, workflows, and priorities - Build repeatable systems and ways of working that strengthen Habitat's execution capability as we scale Business Operations - Define and manage the operational metrics that matter to provide the right visibility into Habitat’s performance - Establish clear prioritization escalation pathways so that risks, blockers, and decision points surface to the right people at the right time - Translate data and status into effective executive-level reporting that enables timely, informed decision-making High-Priority Cross-Functional Initiatives - Own a portfolio of strategic initiatives — spanning AI enablement, program design, and vendor build vs. buy decisions — translating complex, ambiguous problems into defined solutions - Drive alignment across clinical, compliance, growth, and technology teams; hold stakeholders accountable for delivery against defined milestones - Define success metrics, track progress, and maintain visibility into risks and outcomes across the initiative portfolio Required Qualifications: - 6–10+ years in strategy, operations, management consulting, or high-growth environments – particularly in a healthcare environment - Bachelor’s degree in healthcare, finance, or related field required; Master’s degree preferred - Proven track record leading complex, cross-functional initiatives from design through delivery - Strong ability to structure ambiguity, align stakeholders, and drive outcomes - Excellent communication and executive presence — comfortable presenting to and influencing senior leadership - Equally at home in strategic design and in the details of execution Compensation: We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $150,000 - $200,000. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. Vaccination Policy, including COVID-19 At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe and essential requirement of this role. Requests for reasonable accommodation due to an applicant’s disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment. Our Commitment to Diversity, Equity, and Inclusion: Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. E-Verify Participation Notice This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

• Advance Strategic Initiatives – Lead enterprise-wide initiatives, including clinical strategy, platform and tool rollouts, and operating model enhancements, that strengthen Habitat’s offering and organizational capabilities. • Standardize and Scale Market Operations – Contribute to the development of Habitat’s launch frameworks, processes, and tools that improve operational execution that can be replicated across new markets and partners, setting Habitat up for future scale and expansion. • Support Operational Execution – Track progress, surface risks, and drive accountability across the Operations organization to ensure partnership and enterprise initiatives stay on course. • Translate Strategy into Action – Distill complex problems into structured solutions, enabling timely decision-making by leadership. Bring a “roll up your sleeves” mindset, creating clarity and forward momentum in dynamic, evolving situations.

• Build scalable, fully automated, enterprise-grade reporting across Operations, Growth (Salesforce), Compliance (Epic Clarity), Health Plan (claims), Risk Adjustment (CMS and Medicaid), and Clinical Quality • Use SQL to answer ad-hoc data questions from internal customers, build report prototypes, and refactor prototypes into analytic pipelines with front-end interfaces that delight your end users • Leverage a range of reporting tools including Power BI, Epic's in-app tools (Slicer Dicer, Reporting Workbench, Radar), Salesforce reports, and Excel to support Habitat's reporting needs • Partner with engineering to design and develop ETL processes that establish clean Data Marts on top of our enterprise data warehouse, including standardized "business rules" layers that ensure consistent KPI reporting across downstream use cases • Own the quality bar for your work by designing data quality tests, leading code reviews and Git pull requests, and defining dashboard release processes / documentation standards that the rest of the team can build on • Develop detailed business and clinical logic including patient cohorts, quality measures, diagnosis groupers, utilization events (admissions, readmissions, ED visits, SNF stays), lookback periods, etc. to ensure KPIs are built, documented, and communicated properly • Build externally facing reports including PACE-specific measures, CMS / Medicaid regulatory submissions, and audit reporting in accordance with standard specifications • Set the technical bar for the reporting function by mentoring other analysts, codifying standards for SQL, reinforcing dashboard design / release processes, creating clean documentation, and raising the bar for everyone's work through close collaboration with analysts, engineers, end users, and SMEs

• Building, scaling, and managing a safe, reliable, and cost-effective transportation program that supports PACE program goals and participant needs, including development of transportation model, managing transportation software, oversight of day to day operations model, and management of transportation vendors. • Track key performance metrics, such as on-time performance and utilization rates. Continuously improve service delivery. Ensure timely and efficient transport of participants to and from PACE centers, medical appointments, and community services. • Oversee daily transportation operations, including scheduling, routing, and dispatch. Optimize routing and scheduling to maximize efficiency and minimize costs. • Manage transportation contracts and internal fleet management, including vehicle acquisition, maintenance, and lifecycle planning. Lead, mentor, and manage transportation staff. • Ensure compliance with safety standards and licensing requirements required by all regulatory bodies, including Centers for Medicare & Medicaid Services (CMS), state health departments, and Department of Transportation (DOT). • Manage and oversight of Transportation Department budget, monitoring costs and identify opportunities for improvement. • Evaluate vendor contracts and negotiate agreements with third-party transportation providers when needed. • May require occasional evenings, weekends, or on-call availability.

Title: RN Care Manager (PACE) Location: 1005 East Rosecrans Avenue, Compton, CA 90221 Job Description: At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit https://www.habitathealth.com. Note: This role is scheduled to start on 8/10/26 Role Scope: In this role, you will be responsible for the management and delivery of direct nursing care to our participants in a variety of settings including, but not limited to, the clinic, adult day center, participant’s home, virtually, and SNF. You will serve as a critical member of the Interdisciplinary Team (IDT) and work collaboratively to complete assessments and drive forward participant care plans as “quarterback” for your panel. Core Responsibilities & Expectations for the Role - Contribute to a center experience that Participants want to spend time in, a team culture that cares and creates joy, and an environment where all participants and team members belong. - Continue to raise the bar. Constructively seek and share feedback and help us implement changes in order to improve clinical outcomes and experience for participants. - Exhibit and honor Habitat’s Values. - Participate and facilitate in Interdisciplinary Team (IDT) meetings by contributing insights from assessments, care plan recommendations, and care coordination in a collaborative spirit. - Conducts face-to-face nursing assessments that are inclusive of physical, psychosocial, and behavioral statuses in various settings, primarily in the Habitat center but also in–home. - In partnership with a medical provider, delivers personalized care for a panel of participants based on care plans. - Delivers and documents nursing interventions as agreed upon in participant's care plans, promptly and accurately responding to physician orders, and correctly administering medications and therapeutic interventions. - Provides case management longitudinally and during transitions of care. Proactively coordinates complex patient discharges, transfers, and immediate post-discharge needs with hospital and long-term care facility case managers - Coordinates all aspects of care delivery including medication management, medical equipment and supplies, and specialist and diagnostic referrals - Triages in the outpatient setting, which includes independently initiating therapies within scope of practice and collaboratively working with a medical provider to escalate care as needed. - Educates participants, caregivers including family members, and team members on how to personalize and carry out care plans. - Aid with all wound care (including complex wounds), IV (hydration, therapies), and any additional procedures within RN scope of practice identified to meet evolving participant needs. - Delegates tasks to MA and Licensed Vocational Nurses within their respective scopes of practice. - Remotely takes after-hour calls that are triaged on a rotating schedule. - Performs related duties as assigned. Required Qualifications: - Graduate of an accredited school of nursing; Bachelor of Science (BSN) preferred. - Unencumbered Registered Nurse (RN) license required. - Minimum 2-4 years of experience clinically caring for medically complex or older adults’ population as an RN. - Minimum 1-2 year's experience in case management. - Strong clinical acumen in chronic disease management and complex geriatric care. - Demonstrates experience in management of clinical interventions: wound care, IVs, phlebotomy, colostomy/ileostomy care, etc. - Proof of medical clearance for communicable diseases, including a TB test. - Proof of all immunizations are up to date. - Proof of current CPR/BLS certification required or requirement to obtain within 30 days of employment. - Proof of valid CA driver’s license, personal transportation, good driving record and auto insurance as required by State law. Preferred Qualifications: - Alzheimer’s certification is preferred. - Case Management certification preferred - Bilingual: Spanish preferred. Compensation: We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $55.00 to $68.00/hour. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. Vaccination Policy, including COVID-19 At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe as an essential requirement of this role. Requests for reasonable accommodations due to an applicant’s disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment. Our Commitment to Diversity, Equity, and Inclusion: Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us. E-Verify Participation Notice This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Beware of Scams and Fraud Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/.

• Advance Habitat’s partnerships strategy through partner- and state-specific market research, including contribution to partner membership analyses and opportunity briefs/memos • Support business development cycles with potential partners, including creation of partner-specific presentation materials and financial analyses and partner project management • Support partner implementation and partner success efforts, including stakeholder management, metrics/KPI tracking, escalation of risks, partner expansion strategy, and more • Contribute to inorganic growth efforts, including assessment of potential targets and cross-functional collaboration with relevant teams (e.g., strategic finance) • Enable strategic projects to support key enterprise growth initiatives on an as-needed basis • Bring a flexible, “roll up your sleeves” mindset and an ability to own strategic business problems and structure ambiguity