Guardian Life Insurance

Role Description The Dental Standards Leader will be responsible for transforming our dental standards team by developing, designing and reimagining processes that support our distribution, claims, implementation and underwriting teams. This leader will drive strategy to improve workflows and enhance operational efficiency and service delivery. - Lead a team of dental standards analysts. - Be viewed as a subject matter expert and thought leader on plan level recommendations to distribution partners and underwriting based on industry knowledge, market trends and the optimization of internal Guardian systems to ensure best in class dental plan experience for our plan holders. - Lead and manage cross-functional projects and initiatives related to dental product development, plan design, regulatory implementation, underwriting support and operational improvement. - Develop and oversee project plans, timelines, and deliverables while ensuring alignment across stakeholders (Sales, Underwriting, Claims, Network, Legal, and Product). - Identify risks, drive issue resolution, and support prioritization of strategic initiatives. - Create and maintain training materials, job aids, and standard operating procedures to ensure consistency and scalability of knowledge transfer and dental standards team development. - Facilitate knowledge-sharing sessions and contribute to a culture of continuous learning and professional development. - Partner with implementation and distribution teams on accurate case level setup to ensure new & in force plans are set up and/or amended as appropriate. - Oversee performance guarantees, contract comparison & plan options requests in support of new business sales and client persistency. - Lead and/or support projects that innovate and improve team efficiency, workflows and service quality. - Represent Guardian recommendations in Finalist Presentations and/or Stewardship meetings. Qualifications - Bachelor’s degree, masters degree or equivalent work experience required. - A minimum of 5+ years in at least one core area: Provider Network Management, Group Distribution, Underwriting, Claims, Operations, Dental Standards or Dental Product. - Strong internal systems knowledge, analytical and problem-solving skills. - Track record of collaborating cross functionally to solve complex business problems and navigate rapidly evolving macro trends. - Superior knowledge of dental terminology, Current Dental Terminology (CDT) codes, clinical rationale, and policies of dental procedures. - Knowledge of dental administration, policies, and guidelines. Requirements - 10-20% travel to various field offices, key partners and finalist presentations. - Preferred locations include Atlanta, GA; Plano, TX; Newport Beach, CA; San Francisco, CA; Chicago, IL; Bethlehem, PA; New York, NY; Holmdel, NJ; and Boston, MA. - Will consider candidates with required qualifications in other locations and or Remote. Salary Range $86,210.00 - $141,635.00. The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Benefits - At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. - Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. - As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. - Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . - Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. Visa Sponsorship Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future. Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website.

Role Description As a Dental Network Support Associate IV, you will work directly with contracted providers to help resolve issues, assess and negotiate provider fee schedules, and attempt to reverse termination requests. You will work in a variety of different systems and partner with other network team members. You will also work on different projects related to our dental network providers. “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” are integral to our team culture. Qualifications - A team player with a positive attitude who is self-driven and focused on delivering exceptional results - Motivated to provide best in class customer service to all DHMO and PPO dentists - Able to meet productivity requirements as established by the role Requirements - Bachelor’s Degree or equivalent work experience - 3+ years of dental insurance industry experience - Proficiency in MS Office Suite, specifically Word/Excel/PPT - Excellent written and verbal communication skills - The ability to accelerate impact and drive results - Excellent decision making and communication skills - Demonstrated intellectual curiosity - Initiative and are willing to improve existing processes Benefits - This is a remote role. - 0-10% Travel - Travel to/from regional offices as needed for project work/team meeting. - Salary Range: $49,260.00 - $73,890.00 - In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. - At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. - We provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. - As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Role Description The Client Service Delivery Associate III supports Guardian’s mission by delivering exceptional, customer-focused service across phone, email, and chat channels. This role handles inquiries related to benefits, billing, eligibility, and claims while ensuring accurate, efficient, and timely resolutions. The position requires strong problem-solving skills, the ability to navigate multiple systems, and a commitment to delivering a high-quality customer experience. This is an opportunity to contribute to a collaborative team while making a direct impact on customer satisfaction and loyalty. - A customer-focused professional who thrives in a fast-paced, service-driven environment - Skilled at identifying root causes and resolving customer issues effectively - Comfortable navigating multiple systems simultaneously to deliver accurate information - A strong communicator who builds rapport quickly and works collaboratively across teams - Detail-oriented with a focus on quality, compliance, and customer experience Qualifications - High School Diploma or equivalent - Ability to work across multiple communication channels (phone, email, chat) - Strong aptitude in math, computer proficiency, and ability to navigate multiple systems - Effective verbal and written communication skills - Ability to manage time, prioritize tasks, and maintain schedule adherence while balancing production and quality - Availability to work all call center shifts with determination based on business need - Direct-wired internet connection with an internet speed at a minimum of 50 Mbps download / 10 Mbps upload - Ability to self-diagnose and troubleshoot technical issues - Proficient PC skills that demonstrate efficient use of windows applications and corresponding functions (copy, cut, paste, toggle, etc.) including ability to quickly input / retrieve data while working with a customer on the telephone Requirements - Associate or Bachelor’s degree or equivalent work experience (preferred) - 2–3 years of call center or customer service experience preferred - Experience in insurance, dental, or disability products - Prior remote/work-from-home experience - Strong problem-solving and analytical skills, including basic math aptitude Benefits At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development, and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. - Contemporary, supportive, flexible, and inclusive benefits and resources - Explore our company benefits at www.guardianlife.com/careers/corporate/benefits Company Description Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. - Guardian is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. - Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. - Guardian is not currently or in the foreseeable future sponsoring employment visas.

Role Description The RN Clinical Consultant serves as a clinical resource for the investigation and assessment of medical information regarding disability by providing comprehensive medical reviews and analysis of long-term and or short-term disability claims. The Clinical Consultant identifies restrictions, limitations and duration impacting functional capacity based on medical data, to assist the Case Managers in determining claim liability. The Clinical Consultant collaborates with treating providers to assist individuals to obtain appropriate care and ensure optimal treatment outcomes and acts with urgency and ownership to resolve customer issues and prioritize the customer experience. Qualifications - A minimum of 5 years in direct patient care settings - BSN and CCM preferred - Excellent verbal and written communication skills and presentation skills - Ability to exercise independent & sound judgment in decision making - Strong problem-solving, analytical, clinical, and information research skills - Excellent time management & organizational skills - Demonstrated ability to multi-task with the ability to manage continually changing priorities and the ability to prioritize work based on customer service needs and departmental regulations - The ability to remain flexible due to changing business needs - Strong knowledge of medical conditions and how they apply to disability products - Professional oral, written and presentation skills - Strong PC skills, including Microsoft Office applications (MS Word, Excel, PowerPoint) - Knowledge of disability products, business rules and procedures, preferred - Experience with DCMS, Claim Facts, and iProcess preferred Requirements - Review long-term and or short-term disability claims to assess the impact of claimants’ medical condition on their function as well as the impact of their medical treatment in achieving improved functional outcomes. - Possess a strong clinical background to understand and apply rationale of how injury or illness may impact the individual’s function. - Possess excellent verbal and written communication skills to gather and report information accurately, ask appropriate questions to facilitate partnership with treating providers, claimants, and internal partners to encourage participation of claimant in appropriate treatment goals. - Conduct analysis of claimant’s current treatment plan and collaborate with health care providers and claimants to promote accountability for the appropriateness and status of treatment plan and length of disability. - Proactively contact treating providers to discuss treatment plans and clarify treatment and RTW goals. Educate providers and claimants on the positive impact of return to work to ensure improved functional status and medical outcomes. - Serve as a technical resource on the medical aspect of long-term and or short-term disability claims. - Identify opportunities to educate claim staff and peers on medical aspect of disability. - Provide ongoing training and mentoring to claims staff and peers regarding issues impacted by the nature of injury or illness and its impact on function in work or daily activities. - Work collaboratively with internal vocational rehab specialists in identifying opportunities for return to work. - Work to proactively identify and resolve customer issues, when possible, to enhance the customer experience. - Utilize independent vendors to perform independent medical assessments. Specifically define issues to be addressed or clarified by outside physician or provider and oversee quality of review. - Manage workflow efficiently, organize priorities, provide timely intervention, and implement continuous quality process improvement. Benefits - Support and flexibility to achieve professional and personal goals. - Opportunities for skill-building, leadership development, and philanthropic activities. - Contemporary, supportive, flexible, and inclusive benefits and resources.

Role Description This role is part of a small regionally aligned team that supports a subset of our Sales & Client Management Organization. The Enrollment Practice Leader role leads the front-to-back enrollment experience for our internal sales partners and external broker and employer stakeholders. They prioritize solutions that drive enrollment success and deliver exceptional client outcomes. This role is responsible for managing complex, high-impact cases, optimizing operational processes, and fostering strong relationships across internal teams and external partners. The position combines measurable performance accountability with leadership influence to shape future growth and innovation in the benefits enrollment space. You are a strategic thinker and results-oriented professional with deep expertise in group benefits enrollment. You thrive in a fast-paced environment, excel at managing high-value cases, and possess strong influencing skills to guide internal and external partners. You demonstrate exceptional communication, problem-solving, and relationship-building abilities, with a proven track record of driving engagement and implementing creative, cost-effective solutions. You are passionate about ensuring employees experience an enrollment that meets their needs and allows them to make the best benefit choices for them and their loved ones. Qualifications - 5+ years of experience in group benefits enrollment or related fields. - Proven success in managing high-volume and high-impact activities with measurable results. - Familiarity with enrollment strategies including 1x1s, Decision Support Engines, and digital media. Requirements - Demonstrated ability to lead strategic initiatives and influence stakeholders across multiple teams. - Experience in mentoring team members. - Skilled in providing actionable feedback to leadership and shaping operational priorities. - Track record of exceeding performance goals and driving client engagement. - Ability to identify process improvements and implement cost-effective solutions. - Comfortable serving as a subject matter expert and resource for internal peers and sales teams as well as external stakeholders. Responsibilities - Lead and manage the end-to-end group benefits enrollment process, ensuring accuracy, efficiency, and client satisfaction. - Be the single point of contact representing Guardian Enrollment with our distribution partners, brokers, and clients. - Gather case level details and execute on enrollment event deliverables. - Provide proactive status updates to stakeholders and manage any incoming inquiries from stakeholders. - Oversee high-impact and high-volume case management, driving measurable results and meeting performance goals. - Collaborate with sales teams and internal stakeholders to support execution and operational success. - Provide strategic feedback and recommendations to leadership to improve processes and enhance team effectiveness. - Mentor and support team members, fostering knowledge sharing and professional growth. - Identify and implement innovative, cost-effective solutions to streamline enrollment operations. Reporting Relationships As an Enrollment Practice Leader you will report to our Enrollment Strategy Leader, who reports to our Head of Enrollment. Location The primary location for this position is remote based on location representation needs within the team. Travel 20% Travel required for this position. Salary Range $99,150.00 - $162,885.00. The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com . Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship. Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers ). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues. Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com , making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via MyHR@glic.com . Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Role Description Guardian's Group Benefits team is seeking an Associate Sales Representative who will be responsible for building and maintaining brokers and plan holder relationships to drive ongoing sales and retention of groups of 2-2,000 lives with a primary focus on the under 100 lives market. Success will be determined based on the ability to attain high levels of production through broker development and internal relationships. This role will report to the Market Leader within the assigned territory. - Market, position, and sell Guardian’s entire Group Benefits portfolio products and technology solutions to your designated brokers, including Dental, Vision, Life, Disability, Absence, and Supplemental Health products. - Support the general wellbeing of the broker and client relationship for the development and growth of Guardian sales and client retention. - Understand territory dynamics to build, develop, and maintain broker relationships to grow the book of business while representing Guardian’s vision to inspire well-being. - Be accountable for consistently achieving or exceeding personal sales production expectations by having a clear understanding of products. - Identify, recommend, and champion process improvements and organizational initiatives to increase sales of product offerings. - Achieve required industry licensing within 90 days of date of hire and maintain license through completing Continuing Education requirements. Qualifications - A BA/BS degree or equivalent work experience. - Ability to consistently achieve or exceed personal sales production expectations established by management, as stated in the Market business plan that is consistent with Group Profit Center objectives. - Collaborative team player with the ability to effectively build rapport in person and virtually. - Exercise sound judgement and integrity in a changing, matrixed, and fast-paced environment. - Exude confidence, positivity, and proactivity. - Act with accountability to deliver on commitments with speed and quality. Requirements - Successful hire must be based in the Atlanta, GA area. - Up to 20% travel within the U.S. Salary $35,000 The salary reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Benefits - At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. - Through skill-building, leadership development, and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. - As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. - Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . - Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com . Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship. Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers ). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues. Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com , making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via MyHR@glic.com . Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Role Description Guardian's Group Benefits team is seeking a Client Manager, Premier Market in Chicago, IL or Indianapolis, IN who will be the main contact for client service and relationships. The Client Manager will be directly accountable for client satisfaction and enhancing the client experience. - Assume overall responsibility for managing planholder/client accounts for Premier brokers (2-999 lives) with the objective of ensuring that client satisfaction, persistency, growth, and profitability goals are achieved. - Build strong relationships with clients and brokers/consultants through in-market presence. - Work closely with the respective sales representative to gain their buy-in for the account management strategy and position. - Strategically manage the lifecycle of a client to develop the right solutions to their benefit needs. - Balance the needs of the client with those of the business. - Achieve yearly financial growth & persistency goals. Qualifications - BA or BS degree preferred or equivalent work experience. - Minimum of 3 years of group insurance experience servicing accounts and/or account management. - Strong customer service acumen. - Demonstrated success in dealing with brokers/consultants as well as sophisticated clients. - Ability to analyze data to influence and execute on renewal decisions along with deploying the right solutions for the client. - Ability to leverage all sales enablement technology, training, and tools with proficiency in key technology platforms: Microsoft Office suite: PowerPoint, Word, Outlook, Teams; Concur; Tableau, Salesforce. - Ability to operate in a virtual environment and effectively build rapport virtually. - Ability to adapt to changes in a fast paced and dynamic environment. - Depth of experience and knowledge of relevant industry products and processes including, but not limited to Worksite, LTD, Dental products and absence management, online enrollment, experience rating, dental network analysis processes. - Consultative Selling Skills and the ability to influence and persuade. - Virtual communication, presentation, consultative selling, and relationship building skills. - Team player with ability to build relationships and effectively interact both internally and externally with people at all levels of the organization and customer orientation. - Ability to collaborate across internal teams including collaborative selling. - Strategic and critical thinking and basic math skills. - Openness to change and new ways of working across the board, but specifically including the ability to execute new strategies/tactics to drive results to maximizing current broker base. - Ability to exercise sound judgment and deal with conflict. - Ability to exude confidence and demonstrate optimism and positive attitude. - Advanced organizational and time management skills. - Must achieve required industry licensing within 90 days of date of hire and maintain license through completing Continuing Education requirements. Location and Travel - The Client Manager, Premier Market must be based in the assigned territory (Chicago, IL or Indianapolis, IN). - Regular travel in the territory will be required. Salary Range $60,160.00 - $98,830.00. The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Benefits As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com . Please note: this resource is for accommodation requests only. For all other inquiries related to your application and careers at Guardian, refer to the Guardian Careers site. Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship. Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers ). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues. Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com , making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via MyHR@glic.com . Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Role Description We are seeking an experienced Senior Software Engineer with strong expertise in Java (11+) and Spring Boot to design, develop, and maintain scalable backend systems. The ideal candidate should have solid system design skills, a strong understanding of modern software architecture, and excellent communication abilities to collaborate effectively with cross-functional teams. Qualifications - Strong hands-on experience with Java (11 or above) - Proven experience with Spring Boot, Spring MVC, Spring Data, and related frameworks - Solid understanding of data structures, algorithms, and OOP principles - Strong experience in system design, including scalability, performance tuning, and distributed systems - Experience with RESTful APIs, microservices architecture, and service-oriented design - Knowledge of databases (e.g., MySQL, PostgreSQL, NoSQL) - Familiarity with version control systems like Git - Strong understanding of multithreading, concurrency, and performance optimization - Excellent problem-solving skills and attention to detail - Strong verbal and written communication skills Requirements - Design, develop, and maintain robust, scalable, and high-performance backend applications using Java 11+ and Spring Boot - Architect and implement microservices-based systems and RESTful APIs - Participate in and lead system design discussions, ensuring scalability, reliability, and performance - Write clean, maintainable, and well-documented code following best practices - Collaborate with product managers, frontend engineers, and other stakeholders to deliver high-quality solutions - Perform code reviews, mentor junior developers, and promote engineering best practices - Identify bottlenecks and bugs, and devise solutions to address and mitigate issues - Ensure application security, data protection, and compliance standards - Contribute to CI/CD pipelines and DevOps practices Preferred Qualifications - Experience with cloud platforms (AWS, Azure, or GCP) - Familiarity with containerization tools (Docker, Kubernetes) - Experience with message queues (Kafka, RabbitMQ) - Exposure to CI/CD pipelines and DevOps practices - Experience with monitoring and logging tools (Prometheus, ELK stack, etc.) Soft Skills - Excellent communication and stakeholder management skills - Ability to work in a fast-paced, collaborative environment - Strong ownership mindset and leadership qualities - Mentoring and team collaboration experience Location This position can be based in any of the following locations: Chennai, Gurgaon

Role Description Guardian is transforming how we deliver digital and data-driven experiences. This role leads the strategy and execution of our enterprise API ecosystem—enabling secure, scalable, and reusable services that power customer, product, and AI capabilities across the organization. You will modernize our API landscape, establish engineering standards, and lead teams delivering high-quality integration solutions across the enterprise. - Lead the design and delivery of scalable, reliable API platforms across the enterprise - Establish and enforce API standards across security, performance, and lifecycle management - Modernize legacy integrations into reusable, well-governed APIs - Drive adoption and reuse of APIs across product and engineering teams - Partner with architecture, cybersecurity, and platform teams to align on integration patterns - Improve developer experience through tooling, automation, and self-service capabilities - Build and lead high-performing engineering teams across platform and delivery - Reduce duplication and improve efficiency across enterprise integrations - Influence technology direction through strong cross-functional partnerships Qualifications - Bachelor’s degree or equivalent experience in Computer Science, Engineering, or related field - 10+ years of experience in software engineering, API development, or platform engineering - 5+ years of experience leading engineering teams and delivering at enterprise scale - Proven experience designing and implementing API strategies and integration architectures - Experience modernizing legacy systems into scalable, service-based architectures - Strong understanding of API security, governance, and lifecycle management - Experience operating in complex, cross-functional environments with multiple stakeholders - Demonstrated ability to influence senior leaders and drive enterprise-wide initiatives Requirements - Experience leading API, platform, or integration engineering in large-scale environments - Strong expertise in API design, microservices, and modern integration patterns - Proven ability to establish standards and drive adoption across teams - Experience modernizing legacy systems into scalable services - Strong understanding of security (authentication, authorization, zero-trust) - Experience leading and developing engineering teams - Ability to influence senior stakeholders and drive enterprise outcomes Preferred Qualifications - Experience with cloud-native architectures (e.g., AWS, Azure) - Familiarity with event-driven architectures and distributed systems - Exposure to data and AI integration patterns - Experience implementing developer platforms or API marketplaces - Background in financial services or regulated industries Success Measures - High platform reliability, performance, and developer experience - Increased API adoption and reuse across teams - Reduction in redundant integrations and services - Strong compliance with security and engineering standards - Improved delivery speed and predictability - Reduction in API-related incidents Salary Range $178,690.00 - $293,560.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Benefits As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship. Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website. At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues. Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process.

Role Description This entry level Dental Claims Approver within Group Dental Claims supports Guardian by processing the customer’s claims timely and accurately. You are someone who: - Can succeed in a highly driven production, quality and team environment. - Seeks developmental opportunities to help you grow in your position and career with Guardian. - Displays honesty and seeks feedback to understand your strengths and areas of improvement. - Is self-disciplined and able to work independently in a remote work environment. We understand that no one majors in insurance while they are in college, and that knowledge of insurance should not limit your qualifications for our available positions. In fact, Guardian is seeking individuals with educational diversity to fuel our exciting and dynamic work environment. You will start your career with a strong onboarding and progressive training program, learning how to process claims and provide an exceptional claims experience for our customers. The skills and knowledge that you acquire will serve as a foundation to further develop your understanding of what Guardian has to offer. You will: - A Dental Claims Approver reviews and processes claims that cannot be processed automatically by our mainframe system. - An Approver’s responsibilities may include, but are not limited to: - Applying state laws to the processing of initial claims and appeals. - Referring claims to consulting dentists to determine necessity of treatment. - Investigating and responding to written appeals, inquiries, and complaints. - Following up on claims that need additional information or are pending in our system. This is not a customer service/call center position. No phone work is required. Our department is open from 6:00 AM PST to 6:00 PM PST, and colleagues work 40 hours a week and need to meet and maintain productivity and quality goals. During training, the scheduled start time will be between 6:00 AM PST and 8:00 AM PST. At times throughout the year, especially during our peak seasons, we require overtime to meet our service requirements. Qualifications - Process data entered, scanned, electronically submitted dental claims. - Be flexible and adaptable in an ever-changing work environment. - Ability to handle pressure in a production and quality focused position. - Open and receptive to giving and receiving feedback. - Ability to interact effectively with all internal and external customers. - Demonstrate mathematical, analytical, organizational, problem solving & relationship building skills. - Dependable with good attendance. - Willing to work overtime when requested. - Strong oral and written communication skills. - Ability to work well independently, persistent drive to meet department/organization goals. - Shows agility, as well as the ability to quickly learn or adopt new skill sets. - Proficient PC navigation skills including mainframe systems. - Maintains a high sense of priorities & uses solid judgment to make routine decisions. - Genuine and consistent drive to champion the customer. Requirements - Salary Range: $31,660.00 - $47,485.00 - The salary range reflected above is a good faith estimate of base pay for the primary location of the position. - The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. - This role may also be eligible for annual, sales, or other incentive compensation. Benefits - Support and flexibility to achieve your professional and personal goals. - Opportunities for skill-building, leadership development, and philanthropic opportunities. - Contemporary, supportive, flexible, and inclusive benefits and resources. - Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . - Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.