Grow Financial Federal Credit Union

Role Description Under general supervision, learns to perform duties as an Accountant progressing with a General Ledger Accounting/Budget focus. Additionally, meets on a regular basis with the VP Accounting to discuss progress. - Internship to start Fall 2026. - Competitive pay starting at $20/hr. - Must be enrolled at University of South Florida, University of Tampa, or University of South Carolina to qualify for a Grow Financial internship. - Start date: Monday, September 14th, Tuesday, September 15th, or Wednesday September 16th. - Orientation Friday September 18th. - We do not interview or hire students in F-1 or J-1 status and will not sponsor them for work visas. Qualifications - Must be currently enrolled as a student with a degree in Accounting from an accredited college or university at the time of internship. - Required Cumulative GPA of 3.0 or higher. - Successful completion of Intermediate Accounting I. - Working knowledge of office equipment, including PC. - Must have high proficiency in Excel. Requirements - Must be able to sit for extended periods of time. - Must be able to read, write, speak and type English. - Must be able to hear and use a telephone. Work Environment - This role is fully remote, with the option to work from our HQ or retail locations. - Must be able and willing to collaborate on camera via Microsoft Teams and Cisco WebEx. - Standard Business hours are 8:00am- 5:00pm, Monday- Friday. - Interns will have flexibility around school schedules. Please note schedule will not exceed 29hrs/week. Company Description Grow Financial is headquartered in Tampa, FL. For remote roles, candidates must be located in the following states: - AL, AZ, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, MT, NE, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY.

• Assist the Service Delivery team in supporting, maintaining, and enhancing the ServiceNow platform. • Provide hands‑on exposure to IT Service Management (ITSM) processes, workflow automation, platform configuration, reporting, the Agile methodology and documentation. • Support activities such as ticket lifecycle management, basic configuration tasks, testing, data validation, and procedural and process documentation.

• Under general supervision, learns to perform duties as a Financial Analyst on the Financial Planning and Analysis team. • This position has the responsibility for supporting analytical activities related to financial planning and analysis for our consumer and commercial lending products (auto, real estate and credit cards) and expense analysis. • Must be comfortable working with large amounts of data in multiple systems and can synthesize it into actionable insights. • Frequent collaboration with other areas of the credit union is expected.

• Learn to perform duties in Risk Management under general supervision. • Support risk management activities related to risk assessments and practices. • Conduct non-financial risk assessments and risk reviews. • Support GRC software activities. • Synthesize data into actionable insights from large amounts of data across multiple systems. • Collaborate frequently with other areas of the credit union.

• Under general supervision, learns to perform duties in Enterprise Operations. • This position has the responsibility for supporting enterprise operations activities related to workflow documentation, data gathering and analysis, and assistance on Enterprise Operations projects. • Must be comfortable working with large amounts of data in multiple systems and can synthesize data into actionable insights. • Frequent collaboration with other areas of the credit union is expected.

Role Description The Business Transformation intern will learn the duties of the Business Transformation team and assist with process mapping activities across all Grow Financial business units. This position may include: - Documentation - Data gathering and analysis - Assistance on other Business Transformation projects Must be comfortable working with subject-matter experts, large amounts of data in multiple systems, and can synthesize data into actionable insights. Frequent collaboration with other areas of the credit union is expected. Internship to start Fall 2026. Competitive pay starting at $20/hr. Must be enrolled at University of South Florida, University of Tampa, or University of South Carolina to qualify for a Grow Financial internship. Start date: Monday, September 14th, Tuesday, September 15th, or Wednesday September 16th. Orientation Friday September 18th. We do not interview or hire students in F-1 or J-1 status and will not sponsor them for work visas. Qualifications - Must be currently enrolled as a student pursuing a degree from an accredited college or university. - One year prior work experience required. - Must have working knowledge of Excel, Word and PowerPoint. Experience with Visio or other visualization tools preferred. - Must have excellent communication and interpersonal skills to interface with credit union personnel. - Must be able to work independently. - Must be able to learn complex skills or software with minimal supervision. Requirements - Must be able to sit for extended periods of time. - Must be able to read, write, speak and type English. - Must be able to hear and use a telephone. - Use of computer requires repetitive keystrokes. Work Environment - This role is fully remote, with the option to work from our HQ or retail locations. - Must be able and willing to collaborate on camera via Microsoft Teams and Cisco WebEx. - Standard Business hours are 8:00am- 5:00pm, Monday- Friday. - Interns will have flexibility around school schedules. Please note schedule will not exceed 29hrs/week. Company Description At Grow Financial Federal Credit Union, we believe in service — to our 300,000 members, 600 team members and local communities. We’re not just your average bank. We’re a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards, we strive to develop a diverse, collaborative culture where you can grow personally and professionally. Grow Financial is headquartered in Tampa, FL. For remote roles, candidates must be located in the following states: - AL - AZ - AR - DE - FL - GA - ID - IN - IA - KS - KY - LA - MS - MO - MT - NE - NH - NC - ND - OH - OK - PA - SC - SD - TN - TX - UT - VA - WV - WI - WY

Role Description Responsible for the timely completion of assigned activities pertaining to ACH processing and operations. Ensures accurate and compliant execution of assigned tasks, maintaining operational excellence, and providing a satisfactory member experience. Demonstrates understanding of ACH processes and a commitment to focus on providing a first contact resolution. Qualifications - High school diploma or equivalent is required. - Two years of financial institution experience with general knowledge of payments is required. - Must have excellent verbal and written communication and interpersonal skills. - Proficiency in using banking software and Microsoft Office Suite. - Must be able to perform in a fast-paced multi-tasked environment with high attention to detail. - Must be able to work well in a team environment as well as independently with minimal supervision. - Excellent customer service skills. Requirements - Must be able to sit for extended periods of time. - Must be able to read, write, speak, and type English. - Must be able to hear and use a telephone. - Use of computer requires repetitive keystrokes. Benefits - Remote/Work From Home Available - Medical/Dental/Vision Insurance - Employee discount on loans - Professional Development Reimbursement of up to $5,250 per year for full-time team members. - Paid Time Off: 15 days/year & over 10 Paid Holidays - Paid Volunteer Days: Grow provides two bi-annual paid volunteer days to all team members. - Retirement Benefits (401K): Grow matches up to 8% for team members. - Growth Potential: In-house training department dedicated to helping our team members reach their maximum potential.

• Responsible for the growth and leadership of Product Owners, project resources, and functional areas across the organization. • Provide leadership in an agile environment and work across multiple business and technical units to drive overall project and portfolio success. • Build effective relationships with stakeholders throughout the organization. • Strive for cross-departmental partnerships to foster innovation. • Support the credit union’s strategic goals. • Direct and coordinate deliverables consistent with strategic goals and the prioritization of those goals within the credit union.

Role Description The Call Center Relationship Specialist is responsible for providing friendly, expedient, competent and professional customer service to members via telephone and/or written correspondence. Cross-sells Credit Union products and services. Supports a sales and service environment that is focused on the credit union’s mission, vision and core values. - This is a Part Time position and will not exceed more than 20 hours a week. Qualifications - High school diploma required. Some college from an accredited college or university is preferred. - 1-3 years of service experience required, preferably in a call center environment. - Effective communication skills to include: - Active listening - Voice quality - Grammar - Articulacy - Strong interpersonal skills - Multi-tasking ability - Conflict management - Telephone etiquette skills - Bi-lingual (English and Spanish) preferred. - Working knowledge of Windows-based PC products and general office equipment. Requirements - Must be able to sit for extended periods of time. - Must be able to read, write, speak and type English. - Must be able to hear and use a telephone. - Use of computer requires repetitive keystrokes. Benefits - Remote/Work From Home Available - Competitive pay starting at $20.00/hr + depending on experience - Employee discount on loans - Tuition Reimbursement of up to $2,625 per year for part-time team members. - Paid Time Off & over 10 Paid Holidays - Paid Volunteer Days - Grow provides two bi-annual paid volunteer days to all team members. - Retirement Benefits (401K) - Grow matches up to 8% for team members. - Growth Potential - In-house training department dedicated to helping our team members reach their maximum potential. Work Environment - This role is fully remote, with the option to work from our HQ or retail locations. - Qualified candidates must live in the Tampa area and be able to report to Grow HQ in Ybor City for training. - You’ll play a vital role supporting our members, so schedule flexibility between 7 a.m. EST and 7 p.m. EST Monday – Friday and 9 a.m. EST to 1 p.m. EST on Saturdays is required.

Role Description The Fraud Investigator II role is focused on independently managing a broad range of fraud case types and contributing to fraud prevention initiatives. This role bridges operational execution with emerging fraud trends and supports collaboration with technical partners to understand system outputs and fraud patterns. Emphasis is placed on daily review of predictive reports and taking appropriate actions on accounts. - Participation in Fraud Team area-related projects. - Training/education of credit union members and employees on fraud-related topics. Qualifications - Associates Degree preferred; high school diploma or equivalent required. - 12-months experience as a Fraud Investigator I at Grow Financial FCU or 3 years work experience in a financial related field such as fraud/loss prevention, BSA/AML compliance, collections, or lending operations. - Exercises mature judgment and critical thinking skills. - Maintains strong communication including written abilities, presentation skills, active listening, voice quality, grammar, strong interpersonal skills, multi-tasking ability, conflict management and telephone etiquette skills. - Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and the ability to effectively operate standard office equipment in a remote or in-office environment. Requirements - Must be able to sit for extended periods of time. - Must be able to read, write, speak and type English. - Must be able to hear and use a telephone. - Use of computer requires repetitive keystrokes. Work Environment - Primarily work from home setting. - Sedentary role. - Travel to other branches or locations required as needed. Benefits - Remote/Work From Home Available. - Medical/Dental/Vision Insurance. - Employee discount on loans. - Professional Development Reimbursement of up to $5,250 per year for full-time team members. - Paid Time Off: 15 days/year & over 10 Paid Holidays. - Paid Volunteer Days: Grow provides two bi-annual paid volunteer days to all team members. - Retirement Benefits (401K): Grow matches up to 8% for team members. - Growth Potential: In-house training department dedicated to helping our team members reach their maximum potential.