Greyson Clothiers

• Oversee the full order lifecycle, including order processing, allocation, picking, and shipping, ensuring timely delivery. • Partner with the Warehouse, third-party vendors, and internal teams to ensure seamless order fulfillment. • Proactively identify and address any issues or concerns raised by wholesale customers, working closely with internal teams to ensure swift resolution. • Liaise with various departments such as sales, logistics, and technical support to gather information and updates for wholesale customers. • Maintain bi-weekly touch bases with the territory Account Executives to review Open Orders, upcoming customer onboarding, and high priority orders. • Troubleshoot and resolve escalated customer concerns, using sound judgement to ensure timely and effective solutions. • Collaborate with cross-functional teams to identify root causes of recurring issues and implement process improvements to prevent future disruptions. • Provide onsite support in the South Florida territory, as needed. • Ensure that customer data and order information are accurately recorded and maintained for future reference and reporting purposes. • Build strong relationships with key decision-makers and stakeholders within client organizations to support retention and identify growth opportunities.

• Own and lead Greyson’s technology ecosystem, with primary accountability for NetSuite ERP, ensuring stability, scalability, and alignment with business growth • Serve as the internal authority on systems architecture, driving optimization, troubleshooting, and continuous platform enhancement • Lead delivery of system enhancements, integrations, and automation initiatives, including AI-driven solutions that improve cost, efficiency, and scalability • Own the technology roadmap and portfolio, ensuring on-time, on-budget execution aligned to strategic priorities while architecting scalable solutions to support a high-growth, omnichannel business • Partner with Finance to ensure data accuracy, reporting integrity, and compliance with financial controls and audit requirements • Collaborate cross-functionally across Retail, eCommerce, Wholesale, and Operations to optimize order-to-cash, procure-to-pay, inventory, and fulfillment workflows • Manage external vendors and technology partners, driving performance, accountability, and cost efficiency • Build and lead a high-performing team with a hands-on, player-coach leadership approach • Drive documentation, training, and adoption to ensure consistent and effective system use • Own incident management, including prioritization, root cause analysis, and long-term resolution, inclusive of sharing KPI driven metrics with business in support of steady state operations • Ensure data integrity, governance, and internal controls across all systems • Translate business needs into scalable technical solutions and continuously improve system performance and reliability

Role Description We are seeking a highly analytical and detail-oriented Logistics Analyst to support Greyson’s logistics operations, with a strong emphasis on data modeling, cost analysis, and performance optimization. This role is ideal for someone early in their career who has hands-on experience building models (Excel or similar) and wants to apply those skills to real-world logistics challenges. You will play a key role in improving freight efficiency, increasing cost visibility, and supporting operational decision-making. In addition to analytical work, the logistics analyst will help coordinate inbound shipments from factory partners, warehouses and decoration/embroidery partners, ensuring accurate and timely execution. Key Responsibilities - Freight Analytics & Cost Modeling - Build and maintain models to analyze and normalize freight costs (by unit, weight, cube, shipment type) - Identify cost drivers and recommend strategies to reduce freight spend - Analyze carrier and lane performance (cost, transit time, reliability) - Support budgeting and forecasting for logistics spend - Translate data into clear, actionable insights for decision-making - Data Modeling & Reporting - Develop and maintain scalable, plug-and-play models for: - Cost per unit / cost per shipment - Landed cost analysis - Freight forwarder and partner performance tracking - Create recurring reports and dashboards for internal stakeholders - Ensure accuracy and consistency of data across systems - Support cost-to-serve reporting - Decoration / Embroidery Partner Coordination - Coordinate shipment flows to and from decoration/embroidery vendors - Align shipment timing with production and order deadlines - Use data to identify opportunities to improve batching, scheduling, and throughput - Report on forecast variability and impact to warehouse operations - Shipment Execution & Visibility - Support the company's transportation operations, including inbound and outbound freight tracking - Track and trace shipments, manage capacity, and optimize efficiency for warehouse operations - Maintain accurate shipment records and support documentation processes - Track carrier performance including on-time delivery and freight cost - Supply Chain Operations - Collaborate with internal teams, including production, sales, warehousing, and customer service, to ensure alignment and integration of transportation logistics processes with overall business objectives - Maintain existing relationships with external stakeholders, including carriers, freight forwarders, brokers, and warehouse staff to ensure Greyson’s timelines and expectations are met. - Cross-training to support other logistics functions Qualifications - Required - Bachelor’s degree in Supply Chain, Business, Economics, Engineering, or a related field - 1–3 years of experience in logistics, operations, finance, or analytics (internships included) - Strong data modeling skills - ability to build structured, reusable models from scratch - Demonstrated experience building analytical or cost models (academic, internship, or professional) - Strong problem-solving and ability to balance quantitative and qualitative thinking skills - High attention to detail and ability to manage multiple data sources - Strong project management skills with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. - Preferred - Experience analyzing freight, shipping, or supply chain data - Exposure to apparel, retail, or consumer goods industries - Familiarity with ERP/WMS systems (e.g., NetSuite, Shopify) - Experience working with external vendors or partners - Understanding of international shipping and cross-border requirements Benefits - Unlimited Paid Time Off - Paid Sick Leave - 13 annual paid company holidays - Competitive employee discount - Paid Family Leave Program (maternity and bonding) - Company paid long-term and short-term disability - Tax Advantage Accounts (FSA, HSA, FSA Dependent Care, 401(k), and 401(k) Roth) - Comprehensive Medical Coverage (medical, dental, vision) with company HSA contributions