Green Thumb

Role Description This role is the heartbeat of the GTI Consumer Experience Team. You're the first voice a consumer hears, the first human behind the chat, the first person who makes them feel like they matter. You're not just answering questions; you're delivering on our mission to promote well-being through the power of cannabis and helping people live freely. Every interaction is an opportunity to create a seamless, empathetic experience that turns a consumer's frustration into trust and their question into confidence. That's the VIBE. That's the standard. Responsibilities - Show up for every consumer like they're the only consumer. Value them from the first moment of contact, acknowledge quickly, and make them feel prioritized. - Deliver exceptional support across chat, phone, and email. Handle up to 3 concurrent chats and 1 call, keeping quality high across every channel. - Instill trust by communicating clearly, honestly, and with empathy. Own the interaction, stay calm under pressure, and guide the consumer to resolution. - Build the experience. Actively listen, personalize your approach, and meet consumers where they are -- Adult Use or Medical, frustrated or curious. - Educate the consumer. Explain what happened, what you did about it, and what to expect next. Leave no one guessing. - Follow conversation guides while applying real critical thinking. The guide is the baseline; VIBE is what makes it great. - Document consumer and patient information accurately and completely. - Stay current on products, policies, regulations, and procedures. The cannabis space moves fast -- we move with it. - Assist consumers with account access, order questions, and product guidance when appropriate. - Navigate multiple systems simultaneously without letting the consumer feel the friction. - Adapt to regulatory, policy, and process changes as they come. Flexibility is part of the job. - Communicate with your teammates like the team-first people we are. We over me, always. - Meet and exceed individual and team goals. We hold ourselves to a high bar because our consumers deserve it. - Show up consistently. Remote doesn't mean disconnected -- your team and your consumers are counting on you. Qualifications - 1-3 years of customer service or contact center experience. - Cannabis industry experience preferred, but not required. - A natural ability to make people feel heard. Warmth, patience, and energy come standard. - Strong communication skills across written and verbal channels. You adapt your tone -- calm and clinical for Medical consumers, warm and energetic for Adult Use. - Proven ability to manage multiple conversations and tasks without dropping the ball. - Experience supporting consumers via phone, chat, and email. - Comfort working across multiple platforms and systems at once. - The stamina for extended screen time and the focus to stay present through a full shift. - A genuine belief that wellness is a right -- not a luxury -- and a desire to help people access it. Requirements - Must pass any and all required background checks. - Must be and remain compliant with all legal or company regulations for working in the industry. Benefits - Our Mission: To promote well-being through the power of cannabis. - We’re humble — We prefer quiet confidence and don’t shout about our success. - We’re hardworking — We put our heads down and get the job done. - We’re grateful — Working in our industry is a privilege and an act of service. - We’re transparent — Honest and open communication keeps us healthy as an organization. - We’re collaborative — And believe good ideas can come from anywhere. - We have a growth mindset — One that’s grounded in well-being.

Role Description This role is remote, with 50% travel to the states we have cultivation/production facilities, primarily travel will be in mid-west and east coast but could be in any of the 14 states we operate. GTI just keeps growing and growing! We’re seeking a logistical genius and construction management guru to oversee CPG construction projects. As a Construction Project Manager for GTI CPG, you will be responsible for serving as the liaison between GTI HQ and our Cultivation/Processing Facility build-outs in the field ensuring: - Scope of work is executed - Quality of brand is maintained - Timelines are beat - Budgets are always in the green You should have off the charts communication skills to work with sub-contractors/vendors and your teammates alike. As a proven Construction PM, you have managed 20+ projects at a time working across a national landscape. Qualifications - Bachelor’s degree in engineering, Construction Management, Architecture, or related field, preferred - 5+ years of project management experience, preferred - Experience with the following is preferred: - Controlled Environmental Agriculture (CEA) - Greenhouse or indoor grow facilities - High-capacity HVAC and mechanical systems - Industrial electrical distribution systems - Experience managing multi-site, multi-state expansion programs - Strong understanding of environmental controls and agricultural infrastructure preferred Requirements - Proficient in construction management software such as: - Primavera P6 - Procore - Timberline - PlanGrid (or similar) - Advanced Microsoft Project and Excel (budget tracking, forecasting, modeling) - Ability to interpret mechanical, electrical, irrigation, and environmental control drawings - Experience coordinating large mechanical subcontractors and specialty vendors Benefits - Must pass all required background checks - Must remain compliant with all applicable state and company regulations - Flexible schedule required, including occasional evenings/weekends during critical project phases - Willingness to travel nationally as required - The pay range is competitive and based on experience, qualifications, and/or location of the role - Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance - Green Thumb Pay Range: $90,000 — $120,000 USD

The Role Green Thumb is seeking a talented Sales Manager to oversee our growing Maryland cannabis program. As a Sales Manager, you will be responsible to ensure we meet and exceed our distribution targets and revenue growth targets. As a process manager you will be responsible for maximizing our sales team potential, influencing and educating our customers, developing sales & production strategies, maintaining budget/sales forecasts and manage the overall execution of the sales plan. You thrive in a growth, gritty environment and aren’t afraid to roll up your sleeves and dive in. This role is best suited for an extroverted go-getter who doesn’t mind phone calls, driving and ample facetime. You will be in dispensaries often interacting with a variety of clientele. Above all, you will embody Green Thumb’s people first culture. This position is based in Maryland. A valid driver's license and reliable transportation is required with the ability to travel 100% within your designated territory in Maryland. Responsibilities - Oversee all functions of the sales lifecycle including sales forecasting, direct relationship management and development, negotiation of buying agreements and lead conversion, deal evaluations and approvals - In partnership with CGM, develop annual and quarterly revenue plans, prepare monthly sales reports by product and channel to evaluate brand and product performance and develop annual and quarterly sales plans. - Ensure stores have proper inventory levels through sales tools, smart communication and in-store visits - Understand and provide insights on sales drivers and recommend new opportunities to drive incremental growth - Attend cannabis industry trade shows, conferences, conventions, and other professional events in an effort to stay current on industry trends as well as to interact with potential and existing customers. - Partner with Finance and Operations on the following activities: forecasting activities, developing revenue targets, budgeting and developing sales operations processes and compensation plans. - Monitor the market to observe emerging trends and competition. - Work with Branding and Marketing teams to develop advertising strategy and promotional activities. Qualifications - Bachelors degree preferred but not required - 5+ years of outside sales preferably in consumer packaged goods (food & beverage, preferred) - 2+ years direct people management experience - Knowledge of cannabis industry, regulations, market trends and competition highly preferred - Demonstrated experience of exceeding sales quotas - Proven ability to build and execute a sales strategy to generate and develop new business - Experience of P&L and budget management - Working knowledge of Microsoft Office tools - Experience working in sales management systems (i.e. Salesforce) - Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness - Adapts and thrives in a demanding, fast-paced environment - Possesses a high level of critical thinking - Operates with a high level of professionalism and integrity, including dealing with confidential information - Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb - Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws. Additional Requirements - Must pass any and all required background checks - Must be and remain compliant with all legal or company regulations for working in the industry - Must possess valid driver’s license - Must be a minimum of 21 years of age - Must be approved by state badging agency to work in cannabis industry #LI-REMOTE The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range $60,000—$125,000 USD

The Role The Account Executive is the ultimate brand ambassador for Green Thumb's brands and is responsible for mining sales opportunities, building and setting up new relationships with our customers dispensaries, and promoting our products to ultimately generate sales and increase Green Thumb's market share in Maryland. You are passionate about this growing industry and want to educate and engage our customers in meaningful ways to increase our brand awareness. Through maximizing sales, effective planning, and order-writing, as well as supporting and completing incidental activities such as merchandising, shelving, and pricing, the Account Executive acts as a sales expert to all the dispensary locations. You are the perfect fit for this role if you possess a go-getter mentality, are tenacious, a problem solver with a yearning desire to succeed.  This position is based in Maryland. A valid driver's license and reliable transportation is required with the ability to travel 100% within your designated territory in Maryland. Responsibilities - Strategize, set, and achieve (even exceed) sales goals as directed by Green Thumb leadership through the sales and merchandising objectives - Possess a strong knowledge of cannabis, Green Thumb’s brands, and product lines, along with other products in the market (Maryland) - Educate, engage, and train all customers on our Green Thumb brands and product lines and sell through a product mix or portfolio of goods customized for the retail location and their customer - Maintain an awareness of market behavior, knowledge of all aspects of the industry and sales trends, the competition, and ability to communicate and drive a successful sales model that responds accordingly - Understand the customer buying process and how it relates to the sales process, product knowledge, and training - Develop pipelines, targets, and innovative strategies to increase opportunities and sales in the market - Build and maintain positive relationships with customers (dispensaries) and business partners to effectively evaluate, set, and exceed their need - Proactively builds touchpoints and a weekly schedule to keep the market sales on track to hit any sales quotas and goals - Knowledge of CRM systems, able to collect and share information regarding your clients and track all activity, orders, etc., as it pertains to each customer/retailer - Set proper and suggestive prices to maintain sales volume, product mix - Follow all sales protocols and SOPs as they relate to specific state regulations, for example, cash handling, order fulfillment - Attend trade shows and other industry events to stay up with market trends and promote company products - Set efficient delivery and order fulfillment deadlines and manage expectations with the internal team, as well as the customers  Qualifications - 2+ years sales experience in an outside B2B environment, to retailers preferred; or experience in the cannabis industry.  - Highly motivated, extremely positive attitude, self-starter with a solid work ethic, very organized, and an effective closer  - Excellent communicator, great customer service skills, and able to influence others  - Strong problem-solving skills, able to think fast and create sales opportunities  - A team player with the ability to work effectively with customers, wholesale customers, and other members of the team  - Bachelor’s Degree preferred   Additional Requirements - Must pass any and all required background checks - Must be and remain compliant with all legal or company regulations for working in the industry - Must possess valid driver’s license - Must be a minimum of 21 years of age - Must be approved by state badging agency to work in cannabis industry @LI-REMOTE The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range $60,000—$125,000 USD

The Role The Regional Activation Manager role is expected to provide day-to-day tactical marketing support and serve as the “feet on the street” to drive revenue and growth in the Upstate New York market. The Regional Activation Manager will coordinate and execute regionally and nationally led marketing programs, initiatives, and events for both sides of the business, consumer packaged goods and retail, for both RISE and external dispensary accounts, all while maintaining a RISE-first concept. The overall goal of this position is to bring brands to life and support retail initiatives through the tactical ownership of various marketing initiatives. This role requires a candidate who is excellent at relationship-building and collaborating, resourceful and has a passion for the cannabis industry. This role is fully remote and requires reliable transportation, as it involves 100% travel throughout Upstate New York (including Buffalo, Rochester, Syracuse, Binghamton, and Albany). Responsibilities - Local coordination and execution of all centrally and regionally led marketing programs in market, including but not limited to event sponsorships, concerts, in-store events, and wholesale programs, etc. Regularly partner with retail operations and local store teams execute marketing programs and events on and offsite - Ensure that any centrally and regionally-led promotions and product/strain launches are fully executed at the store level including but not limited to displays, in-stock product, signage, employee swag, employee education. - Responsible for ensuring regional budget is up to date and expenses recorded in a timely manner. - Focus on execution of marketing initiatives at RISE. Regularly work and maintain excellent relationships with local store leadership teams - Support sales team with account trainings and trade events in partnership with Manager, Regional Marketing. - Assist the Manager, Regional Marketing in the customization of digital and printed creative templates for various centrally and regionally led Initiatives to fit regional needs - Provide marketing initiative and event recaps to identify areas of opportunity, provide constructive feedback and make recommendations for improvement and growth. - Establish strong relationships and communication channels with customers, external partners and cross functional team members. - Completing surveys for inside and outside accounts via online menus and in person store visits. - Must be available nights, weekends and flexibility and willingness to be available during non-traditional hours as required. Qualifications - A high integrity leader who understands that working in the Cannabis industry comes with greater scrutiny and therefore requires a higher level of compliance with the rules, regulations, policies, and procedures of Green Thumb - 3+ years in Sales, brand marketing or field marketing at a retail organization, consumer products company, preferred. - Bachelor’s degree preferred - Background in sales, brand marketing, field marketing retail activation and project management preferred - Highly motivated, self-directed, innovative and able to work both independently and among teams with keen judgement, common sense and resourcefulness - Adapts and thrives in a demanding, start-up, fast-paced environment - Possesses a deep appreciation and insistence on flawless execution - Operates with a high level of professionalism and integrity, including dealing with confidential information - Strong communication skills – written and verbal - Strong organization planning & project management skills - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, etc.) - Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb. - Ability to travel for events and meetings multiple times throughout the year, in-market and out of market overnight, up to 30% Additional Requirements - Must pass any and all required background checks - Must be and remain compliant with all legal or company regulations for working in the industry - Must possess valid driver’s license - Must be a minimum of 21 years of age - Must be approved by state badging agency to work in cannabis industry #LI-REMOTE The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range $60,000—$75,000 USD

The Role The Regional Activation Manager role is expected to provide day-to-day tactical marketing support and serve as the “feet on the street” to drive revenue and growth in the Upstate New York market. The Regional Activation Manager will coordinate and execute regionally and nationally led marketing programs, initiatives, and events for both sides of the business, consumer packaged goods and retail, for both RISE and external dispensary accounts, all while maintaining a RISE-first concept. The overall goal of this position is to bring brands to life and support retail initiatives through the tactical ownership of various marketing initiatives. This role requires a candidate who is excellent at relationship-building and collaborating, resourceful and has a passion for the cannabis industry. This role is fully remote and requires reliable transportation, as it involves 100% travel throughout Upstate New York (including Buffalo, Rochester, Syracuse, Binghamton, and Albany). Responsibilities - Local coordination and execution of all centrally and regionally led marketing programs in market, including but not limited to event sponsorships, concerts, in-store events, and wholesale programs, etc. Regularly partner with retail operations and local store teams execute marketing programs and events on and offsite - Ensure that any centrally and regionally-led promotions and product/strain launches are fully executed at the store level including but not limited to displays, in-stock product, signage, employee swag, employee education. - Responsible for ensuring regional budget is up to date and expenses recorded in a timely manner. - Focus on execution of marketing initiatives at RISE. Regularly work and maintain excellent relationships with local store leadership teams - Support sales team with account trainings and trade events in partnership with Manager, Regional Marketing. - Assist the Manager, Regional Marketing in the customization of digital and printed creative templates for various centrally and regionally led Initiatives to fit regional needs - Provide marketing initiative and event recaps to identify areas of opportunity, provide constructive feedback and make recommendations for improvement and growth. - Establish strong relationships and communication channels with customers, external partners and cross functional team members. - Completing surveys for inside and outside accounts via online menus and in person store visits. - Must be available nights, weekends and flexibility and willingness to be available during non-traditional hours as required. Qualifications - A high integrity leader who understands that working in the Cannabis industry comes with greater scrutiny and therefore requires a higher level of compliance with the rules, regulations, policies, and procedures of Green Thumb - 3+ years in Sales, brand marketing or field marketing at a retail organization, consumer products company, preferred. - Bachelor’s degree preferred - Background in sales, brand marketing, field marketing retail activation and project management preferred - Highly motivated, self-directed, innovative and able to work both independently and among teams with keen judgement, common sense and resourcefulness - Adapts and thrives in a demanding, start-up, fast-paced environment - Possesses a deep appreciation and insistence on flawless execution - Operates with a high level of professionalism and integrity, including dealing with confidential information - Strong communication skills – written and verbal - Strong organization planning & project management skills - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, etc.) - Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb. - Ability to travel for events and meetings multiple times throughout the year, in-market and out of market overnight, up to 30% Additional Requirements - Must pass any and all required background checks - Must be and remain compliant with all legal or company regulations for working in the industry - Must possess valid driver’s license - Must be a minimum of 21 years of age - Must be approved by state badging agency to work in cannabis industry #LI-REMOTE The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range $60,000—$75,000 USD

The Role The Regional Activation Manager role is expected to provide day-to-day tactical marketing support and serve as the “feet on the street” to drive revenue and growth in the Upstate New York market. The Regional Activation Manager will coordinate and execute regionally and nationally led marketing programs, initiatives, and events for both sides of the business, consumer packaged goods and retail, for both RISE and external dispensary accounts, all while maintaining a RISE-first concept. The overall goal of this position is to bring brands to life and support retail initiatives through the tactical ownership of various marketing initiatives. This role requires a candidate who is excellent at relationship-building and collaborating, resourceful and has a passion for the cannabis industry. This role is fully remote and requires reliable transportation, as it involves 100% travel throughout Upstate New York (including Buffalo, Rochester, Syracuse, Binghamton, and Albany). Responsibilities - Local coordination and execution of all centrally and regionally led marketing programs in market, including but not limited to event sponsorships, concerts, in-store events, and wholesale programs, etc. Regularly partner with retail operations and local store teams execute marketing programs and events on and offsite - Ensure that any centrally and regionally-led promotions and product/strain launches are fully executed at the store level including but not limited to displays, in-stock product, signage, employee swag, employee education. - Responsible for ensuring regional budget is up to date and expenses recorded in a timely manner. - Focus on execution of marketing initiatives at RISE. Regularly work and maintain excellent relationships with local store leadership teams - Support sales team with account trainings and trade events in partnership with Manager, Regional Marketing. - Assist the Manager, Regional Marketing in the customization of digital and printed creative templates for various centrally and regionally led Initiatives to fit regional needs - Provide marketing initiative and event recaps to identify areas of opportunity, provide constructive feedback and make recommendations for improvement and growth. - Establish strong relationships and communication channels with customers, external partners and cross functional team members. - Completing surveys for inside and outside accounts via online menus and in person store visits. - Must be available nights, weekends and flexibility and willingness to be available during non-traditional hours as required. Qualifications - A high integrity leader who understands that working in the Cannabis industry comes with greater scrutiny and therefore requires a higher level of compliance with the rules, regulations, policies, and procedures of Green Thumb - 3+ years in Sales, brand marketing or field marketing at a retail organization, consumer products company, preferred. - Bachelor’s degree preferred - Background in sales, brand marketing, field marketing retail activation and project management preferred - Highly motivated, self-directed, innovative and able to work both independently and among teams with keen judgement, common sense and resourcefulness - Adapts and thrives in a demanding, start-up, fast-paced environment - Possesses a deep appreciation and insistence on flawless execution - Operates with a high level of professionalism and integrity, including dealing with confidential information - Strong communication skills – written and verbal - Strong organization planning & project management skills - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, etc.) - Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb. - Ability to travel for events and meetings multiple times throughout the year, in-market and out of market overnight, up to 30% Additional Requirements - Must pass any and all required background checks - Must be and remain compliant with all legal or company regulations for working in the industry - Must possess valid driver’s license - Must be a minimum of 21 years of age - Must be approved by state badging agency to work in cannabis industry #LI-REMOTE The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range $60,000—$75,000 USD

The Role The Regional Activation Manager role is expected to provide day-to-day tactical marketing support and serve as the “feet on the street” to drive revenue and growth in the Upstate New York market. The Regional Activation Manager will coordinate and execute regionally and nationally led marketing programs, initiatives, and events for both sides of the business, consumer packaged goods and retail, for both RISE and external dispensary accounts, all while maintaining a RISE-first concept. The overall goal of this position is to bring brands to life and support retail initiatives through the tactical ownership of various marketing initiatives. This role requires a candidate who is excellent at relationship-building and collaborating, resourceful and has a passion for the cannabis industry. This role is fully remote and requires reliable transportation, as it involves 100% travel throughout Upstate New York (including Buffalo, Rochester, Syracuse, Binghamton, and Albany). Responsibilities - Local coordination and execution of all centrally and regionally led marketing programs in market, including but not limited to event sponsorships, concerts, in-store events, and wholesale programs, etc. Regularly partner with retail operations and local store teams execute marketing programs and events on and offsite - Ensure that any centrally and regionally-led promotions and product/strain launches are fully executed at the store level including but not limited to displays, in-stock product, signage, employee swag, employee education. - Responsible for ensuring regional budget is up to date and expenses recorded in a timely manner. - Focus on execution of marketing initiatives at RISE. Regularly work and maintain excellent relationships with local store leadership teams - Support sales team with account trainings and trade events in partnership with Manager, Regional Marketing. - Assist the Manager, Regional Marketing in the customization of digital and printed creative templates for various centrally and regionally led Initiatives to fit regional needs - Provide marketing initiative and event recaps to identify areas of opportunity, provide constructive feedback and make recommendations for improvement and growth. - Establish strong relationships and communication channels with customers, external partners and cross functional team members. - Completing surveys for inside and outside accounts via online menus and in person store visits. - Must be available nights, weekends and flexibility and willingness to be available during non-traditional hours as required. Qualifications - A high integrity leader who understands that working in the Cannabis industry comes with greater scrutiny and therefore requires a higher level of compliance with the rules, regulations, policies, and procedures of Green Thumb - 3+ years in Sales, brand marketing or field marketing at a retail organization, consumer products company, preferred. - Bachelor’s degree preferred - Background in sales, brand marketing, field marketing retail activation and project management preferred - Highly motivated, self-directed, innovative and able to work both independently and among teams with keen judgement, common sense and resourcefulness - Adapts and thrives in a demanding, start-up, fast-paced environment - Possesses a deep appreciation and insistence on flawless execution - Operates with a high level of professionalism and integrity, including dealing with confidential information - Strong communication skills – written and verbal - Strong organization planning & project management skills - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, etc.) - Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb. - Ability to travel for events and meetings multiple times throughout the year, in-market and out of market overnight, up to 30% Additional Requirements - Must pass any and all required background checks - Must be and remain compliant with all legal or company regulations for working in the industry - Must possess valid driver’s license - Must be a minimum of 21 years of age - Must be approved by state badging agency to work in cannabis industry #LI-REMOTE The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range $60,000—$75,000 USD

The Role The Product Manager will play a critical role in shaping the digital shopping experience across Green Thumb Industries (GTI) digital platforms across web, mobile app and kiosk. Reporting to the Director of Product Management, you will own the end-to-end product lifecycle and help shape GTI’s digital roadmap to drive innovation, engagement, and growth. As a cross-functional leader, you will collaborate closely with engineering, UX, digital marketing, site merchandising, and other stakeholders to deliver innovative and high-impact products. You’ll be the voice of the customer, using data and empathy to champion seamless, personalized, and delightful digital journeys as GTI continues to elevate its digital presence in the cannabis space. This is a remote position but you will be required to work Central Time business hours. Responsibilities - Maintain and execute a holistic digital product roadmap and prioritize features and enhancements based on business impact, customer data and feedback, and resources availability - Own the end-to-end product lifecycle, from ideation and concept development to launch and postlaunch optimization, working with cross-functional teams throughout the process - Break down complex, nebulous concepts into clear, actionable Epics and User Stories with detailed acceptance criteria outlining key customer use cases and technical/business dependencies - Lead and contribute to AI spec-driven development practices, authoring detailed product specifications with working prototypes that serve as the source of truth for engineering, QA, and cross-functional partners prior to development kickoff - Collaborate closely with cross-functional teams, including marketing, merchandising, and engineering, to ensure the successful launch and ongoing maintenance of ecommerce products - Continuous monitoring of product feature performance. Identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience - Demonstrate technical proficiency in team’s functional area - Have the natural curiosity to ask inquisitive questions and uncover additional use cases and dependencies - Stay up-to-date on ecommerce industry trends, technologies, and best practices, and use this knowledge to inform product strategy and development Qualifications - BA/BS undergraduate degree required with experience in eCommerce retail or consumer facing industries. Cannabis industry experience a plus - 6+ years of product management experience creating strategic product roadmaps and working with cross-functional teams in a dynamic, fast paced startup like environment - Familiarity with spec-driven development practices, with the ability to author comprehensive product specifications that serve as the source of truth for engineering, QA, and cross-functional partners before development begins; candidates with a strong willingness to learn and adopt this approach are encouraged to apply - Experience managing products through the full life cycle: ideation, development, experimentation, launch and continuous optimization post-launch - Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience - Demonstrated experience driving revenue growth and improving customer experience for eCommerce consumer products - Excellent communication skills, both verbal and written, drives for simplicity and clarity, able to confidently present and influence executive management and stakeholders - Experience with ecommerce platforms and tools (e.g., Salesforce Commerce, Shopify, Figma, Contentful, Mixpanel, Tableau, etc.) - Experience working with Agile/Kanban and Scrum methodologies and Jira/Confluence Additional Requirements - Must pass any and all required background checks - Must be and remain compliant with all legal or company regulations for working in the industry - Must be a minimum of 21 years of age #LI-REMOTE The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range $125,000—$145,000 USD

The Role The Benefits Specialist will support benefits and the leave of absence functions for Green Thumb Industries’ 5,000+ employees. You will be a key member of the Total Rewards and overall People Team. Your main responsibility will be the administration of our benefits programs and 401(k) plan. Additionally, you will provide support for administration of all leave programs, ADA accommodation requests and all related compliance. You are highly organized, responsive and committed to meeting deliverable deadlines with exceptional attention to detail and a high level of accuracy. You excel in a fast-paced environment and are excited to learn new systems, improve upon current practices, support ongoing communication and education initiatives and interact directly with employees at all levels. This is a remote position, but Chicagoland area candidates are preferred. In office expectations are on an as needed basis to our Chicago (River North) office. Responsibilities - Benefits Administration • Support the administration of all company benefit programs, in partnership with external vendors as applicable. • Administer benefits onboarding and offboarding for Green Thumb teammates, including COBRA compliance. • Process employee status changes (e.g., part-time to full-time and vice versa) and ensure accurate benefits updates. • Provide guidance and counsel to employees and managers regarding benefit programs, eligibility, and issue resolution. Comfortable delivering live presentations. - Compliance & Regulatory Oversight • Partner with the ACA vendor to monitor and maintain ACA compliance, including affordability calculations, minimum value determinations, and reporting requirements. • Ensure timely distribution of all required annual compliance communications. - Auditing & Reporting • Conduct regular audits of benefit records to ensure data accuracy and consistency across internal systems and external vendors. • Perform monthly enrollment audits and reconcile benefits billing. - Open Enrollment & Education • Support the annual open enrollment process, including communication strategy, system updates, and employee education. • Collaborate to develop and deliver benefits education programs and materials. - Leave Administration • Serve as liaison between employees, managers, HR, and the third-party leave administrator to support the full leave lifecycle, from initial request through return to work. • Facilitate ADA interactive process discussions, review accommodation recommendations, and consult with management and Employee Relations on determinations. • Advise stakeholders on the interaction of federal, state, and local leave laws (including FMLA and ADA) with company policies, PTO, workers’ compensation, and disability benefits. • Monitor leave activity, including intermittent leave usage, benefits eligibility, and premium reconciliation, ensuring accuracy and compliance. • Maintain accurate, confidential leave and accommodation records in accordance with legal requirements and best practices. • Respond to leave and disability-related inquiries and ensure timely processing of related pay and benefits adjustments, including payroll updates. • Support administration of company time-off programs and recommend policy updates to maintain compliance and operational efficiency. Qualifications - Bachelor’s degree in Human Resources, Business Administration, or related field preferred, or equivalent combination of education and experience. - 2+ years of experience in benefits administration. - Working knowledge of federal and state employment and benefits laws including COBRA, ERISA FMLA, ADA, ACA, and related regulations. - Experience working with third-party administrators, benefits vendors, and HRIS systems - Strong attention to detail with the ability to manage sensitive and confidential information. - Effective communication and problem-solving skills, with the ability to support employees and managers in a service-oriented environment. Additional Requirements - Must pass any and all required background checks - Must be and remain compliant with all legal or company regulations for working in the industry - Must be a minimum of 21 years of age #LI-HYBRID The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range $70,000—$85,000 USD