Gratitude Jobs Ahead HR INC

Role Description We are seeking a skilled SAP CRM/CM consultant to support customer management optimization and the development of SAP CX solutions for public sector projects. This role combines consulting, development, and hands-on implementation, with opportunities to work remotely or on-site at client locations. - Analyze and optimize customer-management processes and develop solutions in classic SAP CRM, S/4HANA CM (the successor to SAP CRM), and SAP CX. - Lead implementations of SAP UI5 and S/4HANA. - Act as an expert, delivering creative solutions to process and technical questions. - Learn our differentiators and drive IT and digitalization projects with clients. - In long-term projects with varied tasks, continuously expand your knowledge and participate in our talent development program. - Work remotely and on-site at client locations. - On your career path, gradually take on additional responsibilities; depending on qualifications, you can advance toward (sub-)project management, Team Lead, Account Manager, IT Architect, or Product Owner roles. Qualifications - Completed studies in Business Informatics or a comparable technical qualification. - Experience in consulting and programming SAP CRM / SAP CM components. - Passion for mapping customer needs in SAP CRM/CM. - Several years of hands-on experience in SAP ABAP and ABAP OO programming. - Enjoys working as part of a strong team and values direct client interaction in a professional setting. - Team player with a methodical and independent work style. Requirements - Minimum of 2 years of SAP experience. Benefits - Fully remote work with FlexWork (trust-based flexible hours) and home office as the contractual workplace. - Exciting, long-term digitization projects in the public sector using the latest SAP technologies (S/4HANA, CRM/CM, CX). - Comprehensive development through internal programs, mentoring, paid trainings, and early responsibility. - Collaborative culture with flat hierarchies and direct access to leadership, with an open feedback culture. - Innovation Lab and internal projects: develop and shape ideas with budget support. - Competitive package: 30 + 1 vacation days, bonus potential (approximately 10%+), modern IT equipment, bike leasing (JobRad), subsidies, and team events. - Strongly growing organization offering clear career paths up to (sub-)project leadership.