Grange Insurance

Title: Commercial Lines Underwriting Specialist- Inland Marine (hybrid/remote) Location: United States, Remote Job Description: Job Category: Underwriting Requisition Number: COMME004708 Full-Time Columbus, OH , USA Remote (USA) Job Details Description If you're excited about this role but don’t meet every qualification, we still encourage you to apply! At Grange, we value growth and are committed to supporting continuous learning and skill development as you advance in your career with us. Summary: This role is responsible for achieving profitable underwriting results in support of growth and profit objectives in our Specialty Inland Marine unit by appropriate risk selection, agency relations, book management, self-development and assistance in professional development of others. Based on level of experience, could be considered at Sr UW or UW Specialist level. What You’ll Be Doing: - Selects profitable risks by identifying and analyzing risk exposures against coverage desired. - Manages and underwrites book of business to maintain profitable results, by identifying changes in risk exposures or characteristics, changes in loss trends as measured by loss ratio, loss frequency or other measures. - Monitors new business production, renewal and policy retention trends, and agency production and loss ratio results within assigned territory to ensure objectives are met and if necessary develop appropriate corrective action alternatives to meet overall company objectives. - Develops effective relationships with agents and other internal and external customers through effective communication, cooperation and periodic agency visits. - Drives new business sales growth for Commercial Lines. - Develops and maintains full knowledge of all policy forms, coverages, rating plans and manuals for all property and casualty lines written. - Assists as needed in the training, mentoring and development of new or less experienced underwriting personnel. - Manages assigned work to meet or exceed time and quality service standards. - Reviews referrals within the referral guidelines and individual underwriting authority. - Maintains appropriate underwriting documentation on the system or in writing as required. - Agency Management - executes agency management routines to develop a profitable book of business with each agency: Develops and manages New Business pipeline to ensure a steady stream of business opportunities; analyze quality, volume, mix of business and profit for assigned producers; identify trends in submission activity and work to meet production targets as established; execute actions to achieve policy retention and pricing objectives; participate in agency review process; support Sales Relationship Manager/Territory Sales Manager in conducting sales, product, and process training for agencies and their staff. - Responsible for agency travel to increase producer awareness of Enterprise underwriting appetites, philosophy and product offerings maximizing time with the right agencies. - Embraces a culture of Continuous Improvement (CI) and actively identifies opportunities for improvement to increase efficiency and decrease waste, aiding in expense reductions for Commercial Lines. - Exhibits the company’s core values of integrity, candor, ownership, working together and doing the right thing. - Places reinsurance and assists less experienced underwriters in obtaining reinsurance quotes. - Assists with audits for individuals, team, and department. - Conducts training and acts as the SME in underwriting conferences and meetings. Serves as an informal leader within the CLBU. - Creates presentations and reports as needed to show measurements on territory goals. What You’ll Bring To The Company: Bachelor’s degree and/or CPCU designation strongly desired. At least five years complex inland marine underwriting experience working with multiple states or comparable experience within the property and casualty insurance industry required, especially contractors’ equipment, motor truck cargo, and builders risk. Guidewire experience preferred. Must possess excellent communication, time management, decision making, and PC skills. Ability to complete multiple tasks within set deadlines, be detail oriented, and have a willingness to participate in industry related continuing education and/or training (CPCU, INS, AU, AIS, CIC, etc.) needed. Outstanding negotiation skills, including the ability to deal with conflict and handle difficult situations as well as provide a high level of customer service, are a must. Travel as necessary (up to 40%) for agency visitations, agency meetings, seminars, etc. About Us: Grange Insurance Company, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin and holds an A.M. Best rating of "A" (Excellent). Grange understands that life requires flexibility. We promote geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent). In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave. Who We Are: We are committed to an inclusive work environment that welcomes and values diversity, equity and inclusion. We hire great talent from various backgrounds, and our associates are our biggest strength. We seek individuals that represent the diversity of our communities, including those of all abilities. A diverse workforce's collective ideas, opinions and creativity are necessary to deliver the innovative solutions and service our agency partners and customers need. Our core values: Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing, and Solve Creatively for Tomorrow. Our Associate Resource Groups help us create a more diverse and inclusive mindset and workplace. They also offer professional and personal growth opportunities. These voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Women's Group, and Young Professionals. Our Inclusive Culture Council, created in 2016, is focused on professional development, networking, business value and community outreach, all of which encourage and facilitate an environment that fosters learning, innovation, and growth. Together, we use our individual experiences to learn from one another and grow as professionals and as people.  We are committed to maintaining a discrimination-free workplace in all aspects, terms and conditions of employment and welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender identity or expression, ancestry, pregnancy, veteran status, and citizenship.

• Provides efficient and effective risk evaluation services of a complex nature through timely and accurate site surveys to identify and evaluate loss exposure, hazards and controls for complex risks. • Provides ongoing consultative risk improvement services to clients, with an emphasis on the Stewardship Program, through the analysis and evaluation of existing loss control measures, report preparation, safety consultations, and the development of recommendations and corrective action plans to reduce loss potential. • Prepares high quality written risk control reports to communicate and document risk evaluation to internal staff. • Prepares high quality written risk control business letters to communicate and document risk evaluation activities and results to external customers and agents. • Conducts safety-training meetings for clients and staff to supplement safety programming. • Promotes marketing of Enterprise Risk Control services through professional surveys, inviting agents on surveys, accompanying field underwriters, attending and participating in meetings / presentations with agents, and identifying potential service opportunities. • Achieves economic delivery of services through cost effective trip planning and territory management, which includes scheduling assigned work and maintaining a general service territory in a current condition. • Contributes to overall Enterprise growth initiatives by identifying potential service opportunities.

**Must be located in Cleveland, Ohio or surrounding area** Summary: This position is responsible for investigating, evaluating and negotiating settlement of assigned property claims with the goal of serving the customer and ensuring quality file handling. What You’ll Be Doing: - Responds on short notice and for extended periods to CAT deployment directive which may include weekends. - Travels to catastrophe areas to evaluate, negotiate and settle personal and commercial property claims resulting from natural disasters in various geographic locations. - Perform onsite and virtual inspection of damages to resolve coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Pursuant to line of business strategies and good faith claim practices: document all claim activity to support the claim file, including working with SIU and Subrogation partners. - Create a high level of policyholder satisfaction by complying with established service standards. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and experts. - Responds to inquiries from policyholders, agents, internal partners and others. - Contribute to a positive work environment by positively influencing others, striving for high performance results with a "can do" attitude. Exhibit accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun. - Mentor members of Inside and Field Property Team and Expandable CAT Team. - During periods of non-Catastrophe, provide assistance with complex losses as needed, to include both personal lines and commercial lines claims. - Provide technical support to the Catastrophe Claims team members with regards to Property claims handling, claim handling time management, and claim skill development. - Operates and maintains company vehicle. - This position requires the individual to access and inspect all areas of a building or structure which is physically demanding requiring the ability to carry, set up and climb a ladder. Must be able to safely lift up to 40 lbs., walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). - Requires extensive overnight travel +50% of time and must be located in the Cleveland, Ohio or surrounding area. What You’ll Bring To The Company: High school diploma or equivalent plus 3 years field property claims handling experience, or equivalent combination of education and experience preferred. Bachelor's degree in related field preferred. Must possess strong communication and organization skills and proficient with personal computer. Should be proficient in property estimating and damages. Demonstrated ability to interact with customers and agents in a professional manner. Valid driver's license and good driving record required. Must be able to travel upon immediate notice. State specific adjusters’ license may be required. About Us: Grange Insurance Company, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin and holds an A.M. Best rating of "A" (Excellent). Grange understands that life requires flexibility. We promote geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent). In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave. Who We Are: We are committed to an inclusive work environment that welcomes and values diversity, equity and inclusion. We hire great talent from various backgrounds, and our associates are our biggest strength. We seek individuals that represent the diversity of our communities, including those of all abilities. A diverse workforce's collective ideas, opinions and creativity are necessary to deliver the innovative solutions and service our agency partners and customers need. Our core values: Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing, and Solve Creatively for Tomorrow. Our Associate Resource Groups help us create a more diverse and inclusive mindset and workplace. They also offer professional and personal growth opportunities. These voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Women's Group, and Young Professionals. Our Inclusive Culture Council, created in 2016, is focused on professional development, networking, business value and community outreach, all of which encourage and facilitate an environment that fosters learning, innovation, and growth. Together, we use our individual experiences to learn from one another and grow as professionals and as people.  We are committed to maintaining a discrimination-free workplace in all aspects, terms and conditions of employment and welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender identity or expression, ancestry, pregnancy, veteran status, and citizenship.

**Candidate must be located in the Cleveland, OH or surrounding area** If you’re excited about this role but don’t meet every qualification, we still encourage you to apply! At Grange, we value growth and are committed to supporting continuous learning and skill development as you advance in your career with us. Summary: This position is responsible for investigating, evaluating and negotiating settlement of assigned property claims with the goal of serving the customer and ensuring quality file handling. What You’ll Be Doing: - Handles moderate to large complexity Personal and Commercial Lines Claims. - Ability to handle large losses with oversight as dictated by workloads. - An active member of the mid-level large loss team. - Perform onsite and virtual inspection of damages to resolve coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Pursuant to line of business strategies and good faith claim practices: document all claim activity to support the claim file, including the recognition and documentation of SIU and Subrogation opportunities and refer accordingly. - Create a high level of policyholder satisfaction by complying with established service standards. - Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. - Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. - Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and experts. - Creates alignment regarding policy and procedures across vendors for handling losses. - Serves as a technical subject matter expert for the department. Proactively works with leadership to leverage subject matter expertise in a manner to support line of business initiatives. - Identify trends and share best practices across group and within line of business. - Active member of catastrophe team, which may include overnight travel on short notice for what could be extended periods of time, in order to investigate, negotiate and settle assigned claims. - Responds to inquiries from policyholders, agents, internal partners and others. - Contribute to a positive work environment by positively influencing others, striving for high performance results with a "can do" attitude. Exhibit accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun. - Assist leadership with the technical evaluation during candidate selection processes. - Serves as mentor to members of Claims team. - Operates and maintains company vehicle. - Must be located in the Cleveland, OH or surrounding area. What You’ll Bring To The Company: High school diploma or equivalent education plus 3-5 years claim experience preferred. Bachelor's degree in related field preferred. Must possess ability to work independently in a remote setting with strong communication, time management and organization skills. Proficient with personal computer and app technology. Demonstrated ability to interact with customers and agents in a professional manner. Valid driver's license and good driving record required. Lifting requirement of 40-50 pounds, ability to climb up on roofs and work in confined spaces. State specific adjusters’ license may be required. About Us: Grange Insurance Company, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin and holds an A.M. Best rating of "A" (Excellent). Grange understands that life requires flexibility. We promote geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent). In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave. Who We Are: We are committed to an inclusive work environment that welcomes and values diversity, equity and inclusion. We hire great talent from various backgrounds, and our associates are our biggest strength. We seek individuals that represent the diversity of our communities, including those of all abilities. A diverse workforce's collective ideas, opinions and creativity are necessary to deliver the innovative solutions and service our agency partners and customers need. Our core values: Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing, and Solve Creatively for Tomorrow. Our Associate Resource Groups help us create a more diverse and inclusive mindset and workplace. They also offer professional and personal growth opportunities. These voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Women's Group, and Young Professionals. Our Inclusive Culture Council created in 2016, is focused on professional development, networking, business value and community outreach, all of which encourage and facilitate an environment that fosters learning, innovation, and growth. Together, we use our individual experiences to learn from one another and grow as professionals and as people.  We are committed to maintaining a discrimination-free workplace in all aspects, terms and conditions of employment and welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender identity or expression, ancestry, pregnancy, veteran status, and citizenship.

• Responsible for owning and managing an assigned territory, driving profitable premium growth to achieve financial and operational goals • Managing broad and diverse agency partnerships, handling 100+ agency storefronts, and optimizing territory performance • Creating, implementing and executing territory and agency strategies to achieve goals utilizing all company programs, tools and resources while collaborating with internal business partners • Conducting agency outreach primarily through audio or video conferences, emailing and other digital media • Works closely with agencies to drive growth in small commercial based on agency assignments • Actively engaging with assigned agents and brokers to secure commercial accounts and managing the pipeline from end-to-end

• Own and manage an assigned territory • Drive profitable premium growth to achieve financial and operational goals • Manage broad and diverse agency partnerships • Handle 100+ agency storefronts and optimize territory performance • Conduct agency outreach through audio, video conferences, and digital media • Engage with assigned agents and brokers to secure accounts • Manage the pipeline from end-to-end

• Collaborate closely with the state Inside Territory Sales Manager and Territory Sales Manager to execute agency management processes. • Work with Inside Territory Sales Manager and Territory Sales Manager to build and maintain strong, tiered agency partnerships. • Serve as a dependable advisor to agency partners and an effective internal collaborator. • Define target markets clearly and address profitability or quality concerns with agents and internal partners. • Partner with internal units like underwriting, product management, and claims to leverage opportunities. • Assist Sales Leadership with administrative tasks such as problem-solving, research, events, and coordination of agency transactions.

• Defend clients (Grange insureds or Grange Insurance) in pending litigation throughout the entire assigned state • Travel when necessary, including occasional overnight travel • Comply with all State Bar ethical standards and continuing legal education requirements expected of an attorney in good standing • Work and communicate with Grange claims legal personnel in a prompt and efficient manner on all assigned litigation files • Maintain pending and closed litigation files in an efficient, professional and standardized manner per House Counsel protocols and Grange Insurance records retention expectations • Participate in quality assurance reviews of assigned files and house counsel office procedures • Work with House Counsel office supervisor to maintain recurring management reports for the office • Assist in the training of the office paralegal(s) • Assist in the training of the office legal assistant(s)

Role Description Candidate will have a strong Farm/Agribusiness background as this position is responsible for achieving profitable underwriting results in support of growth and profit objectives by appropriate risk selection, agency relations, book management and development of the Enterprise Farm/Agribusiness and Monoline Auto (Auto Accel) program business opportunities. - Solicits and develops Farm/Agribusiness and Monoline Auto (Auto Accel) opportunities through relationship development and agency travel. - Underwrite new and renewal business for Farm/Agribusiness & Monoline Auto (Auto Accel) business including the evaluation, classification, and rating of risk to determine acceptability, coverage, and pricing. - Building and establishing underwriting guidelines and reference materials for Agribusiness. - Refers potential risks outside of your authority to department Team Lead and/or Manager after pre-underwriting is complete. - Demonstrate knowledge of subject material through referral discussions and file documentation. - Exhibit sound judgment in decision-making. - Analyzes quality, volume, mix of business and profit for assigned state. - Identify trends in submission activity and works to meet production targets as established. - Maintain policy retention and pricing objectives. - Maintains superior service that meets and exceeds department standards and as well as our Enterprise brand of service, trust and relationship. - Displays understanding ease of doing business (EODB) with customers. - Develop effective relationships with agents to meet production goals. - Practice effective verbal and written communication skills and maintain professionalism in all work dealings. - Develops on-going working relationships with insurance producers and keeps them up-to-date on underwriting and/or product changes. - Maintains relationships with agencies, claims, Enterprise counterparts. - Responsible for agency travel to increase producer awareness of Enterprise underwriting appetites, philosophy and product offerings. - Develop and maintain full knowledge of all policy forms, coverages, rating plans and manuals for all lines written. - Serve as a resource to our agents and share knowledge and experience with our underwriter team. - Maintain thorough and complete file documentation for all assigned accounts. - Thought process should be evident and logical. Qualifications - Bachelor’s degree and/or CPCU designation strongly desired. - Minimum of 5 years of Agribusiness experience. - Professional insurance designation (e.g. CPCU, AFIS, etc.) preferred. - Extensive knowledge of and ability to analyze and interpret underwriting manuals, policies. - Working knowledge of ISO based products and services (i.e. rates, rules & forms). - Ability to build effective relationships. - Exceptional interpersonal and organizational skills. - Demonstrated leadership ability. - Strong interpersonal skills and the ability to interact with all levels in the organization. - Ability to manage multiple priorities of varying complexities. - Strong organizational, analytical, and problem-solving skills are essential. - Exceptional customer service skills. - Valid driver’s license with acceptable driving record. - Strong attention to detail. - Excellent time management skills. Benefits - Geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent). - Competitive traditional benefits. - Unique benefits based on employee feedback, including: - Cultural appreciation holiday. - Family formation benefits. - Compassionate care leave. - Expanded categories of bereavement leave.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description In this role you will be defending insured clients and Grange Insurance in an ethical and professional manner and support the house counsel office supervisor in the day-to-day office operations. - Defend clients (Grange insureds or Grange Insurance) in pending litigation throughout the entire assigned state, travel when necessary, including occasional overnight travel. - Comply with all State Bar ethical standards and continuing legal education requirements expected of an attorney in good standing. - Work and communicate with Grange claims legal personnel in a prompt and efficient manner on all assigned litigation files. - Maintain pending and closed litigation files in an efficient, professional and standardized manner per House Counsel protocols and Grange Insurance records retention expectations. Litigation files are 100% electronic/paperless and maintained on the Litify case management system. - Participate in quality assurance reviews of assigned files and house counsel office procedures. - Work with House Counsel office supervisor to maintain recurring management reports for the office. - Assist in the training of the office paralegal(s). - Assist in the training of the office legal assistant(s). - Position is 100% remote, with occasional in-person meetings and training. Qualifications - Must be a member of the Indiana State Bar with at least three years of experience in insurance defense litigation. - Must be able to litigate and defend clients in both state and federal court. - Must be able to litigate and defend both tort/negligence actions and coverage disputes throughout the entire assigned state. - Candidate must have both personal lines and commercial lines experience and knowledge of claim values, particularly bodily injury claims. - Good knowledge of the laws of tort/negligence, civil procedure, and insurance contracts and their interpretation. - Should demonstrate initiative to improve his/her operation and adapt to the demands of a trial/litigation office, the civil trial courts and travel as required by the job. - Good analytical, organizational, legal research, and written and verbal communication skills are required. - Valid driver’s license required, as extensive auto travel may be necessary. - Good knowledge of Windows Suite products (Word, Excel, Outlook, etc.) preferred. - Position is 100% remote with occasional in-person meetings and training. Benefits - Competitive traditional benefits. - Cultural appreciation holiday. - Family formation benefits. - Compassionate care leave. - Expanded categories of bereavement leave.