Goodwill Industries International

• Support the Data Center of Excellence (Data COE) team across five key areas: documentation of data processes and reporting logic, exploratory data analysis beyond standard grant reporting, data pipeline and dashboard cleanup and maintenance, qualitative data capture from member research and surveys, and general research to support grant strategy and benchmarking. • Draft and refine plain-language documentation of how metrics are calculated, data is cleaned, and reports are generated for grant programs. • Develop step-by-step guides for updating and maintaining Power BI dashboards and grant reporting processes. • Perform exploratory analysis on grant data (e.g., credential and placement outcomes, wage trends, training impact) and prepare summary findings for the team. • Assist with data quality checks, including identifying duplicates, missing values, and inconsistencies across datasets. • Support data pipeline tasks such as validating outputs, documenting code logic, and assisting with light cleanup of Python notebooks. • Synthesize qualitative feedback and patterns from member meetings, surveys, and program interactions into structured summaries. • Conduct landscape research on how peer organizations handle subgrantee data reporting, metric definitions, and data collection practices. • Support preparation of materials for internal and external stakeholder meetings as needed.

• Provide technical support to users with software-related questions or issues within the LMS • Regularly update, maintain, and improve learning systems and tools • Provide assistance to users, troubleshoot issues, and resolve technical problems • Upload, organize, and maintain training content, courses, and resources within the LMS and other platforms • Generate and analyze reports on user activity, course completion rates, and other key metrics • Oversee and maintain data dashboards that track and present key performance metrics for organizational projects • Develop technical documentation and articles for a support knowledge base • Ensure the LMS meets organizational compliance standards and training requirements • Create, adapt, and provide training to users on how to navigate and utilize the LMS effectively • Identify opportunities for system enhancements, test new features, and implement updates

• Develop and maintain complex SQL queries to extract, analyze, and validate grant and case management data. • Develop sophisticated Stored Procedures, User-Defined Functions, and Triggers using set-based logic to replace inefficient procedural code. • Analyze code written by vendor and write scripts for upload integration functionality. • Validate and reconcile data across system environments, releases, and configuration changes. • Report generation utilizing SQL queries, SSRS, Microsoft Fabric and Power BI. • Establish and enforce Referential Integrity constraints and implement Row-Level Security (RLS) and data masking where necessary. • Support operational, compliance, grant, and leadership reporting requirements. • Analyze core case management data domains including demographics, enrollments, services, and outcomes. • Investigate data discrepancies and partner with administrators and business users to resolve root causes. • Create reusable queries, views, and technical documentation to support standardized reporting. • Participate in Code Reviews for the team, establishing Best Practices for SARGable queries and efficient SQL patterns. • Assist in the development and maintenance of data standards, field definitions, and data dictionaries.

• Develop and deliver recurring local and regional insights that surface meaningful trends, risks, and opportunities across markets. • Translate insights and questions raised into implications for the GII strategic plan, highlighting where focus, course correction, or deeper analysis is needed. • Frame analytical findings into clear “what / why / so what” narratives that directly support leadership decision-making and work with internal and external SME where need to answer those questions. • Partner with strategy and functional leaders to clarify priority questions that should inform planning, execution, and tradeoff discussions. • Produce executive-ready materials (briefs, slide decks, narratives) that support strategic conversations and alignment. • Maintain a forward-looking perspective by identifying emerging signals that may affect future performance or strategic assumptions. • Design and deliver ad hoc and recurring analyses that integrate multiple data sources into clear, defensible insights. • Manipulate and validate data to ensure accuracy, consistency, and appropriate interpretation prior to insight delivery. • Investigate performance drivers, anomalies, and patterns to move beyond descriptive reporting toward explanatory insight. • Apply strong analytical judgment when working with imperfect or incomplete data, clearly communicating limitations and assumptions. • Build clear, compelling visualizations and presentations that communicate insights to technical and non-technical audiences. • Intake and synthesize incoming data questions across the Data COE, identifying common themes and underlying root questions. • Reduce fragmented, one-off analysis by connecting related requests into broader focus areas worthy of deeper exploration. • Recommend where to prioritize deep dives versus lighter analysis based on strategic importance and decision value. • Convene and facilitate cross-functional working sessions with subject matter experts to interpret insights and pressure-test conclusions. • Translate discussions into clear next steps, owners, and follow-on questions to ensure insights lead to action. • Document insights and learnings so analysis compounds over time rather than being repeated or rediscovered. • Support urgent leadership requests with rapid-turn analysis and clear synthesis, while ensuring work connects back to larger strategic themes. • Provide occasional support for presentations, briefings, or workshops where insight translation and narrative clarity are needed. • Participate in internal meetings and planning sessions; contribute to team coordination and knowledge sharing. • Perform other duties as assigned.

• Provides senior-level leadership for a multidisciplinary unit dedicated to advancing technology innovation. • Develops, refines, and leads the implementation of the unit's strategic vision. • Advises executive leadership on the state of workforce technology innovation and emerging tools. • Oversees frameworks and processes for technology evaluation, piloting, adoption, and scaling. • Manages unit budget, vendor contracts, and grant or funder-specific program allocations.

• Lead and collaborate on Goodwill Industries International’s (GII’s) consultation for national Skilled Trades initiatives. • This includes execution and implementation for workforce development training models, grant programs, mission social enterprise business models, capacity building efforts, program development, project management, and technical assistance for the Goodwill network. • Responsible for supporting funding development for the Goodwill Clean Tech Accelerator and oversees grant implementation, performance, and budget management in alignment with Goodwill values and the Opportunity Accelerator™ delivery system. • Manage growth efforts and coordinate projects, partnerships, and responsibilities with the Strategic Workforce Initiatives team and the Development team. • Collaborate on subgrantee selection through GII Request for Proposal competition process. • Lead program implementation through on-site consultation, arms-length consultation, web-based training, and other mediums as appropriate. • This includes regular travel to program sites throughout the US and Canada. • Convene and lead regular meetings with the GII team and subgrantees to monitor and report grant programmatic and fiscal progress to facilitate timely course corrections. • Develop and manage budgets and spending plans to ensure funds are spent according to funder requirements. • Apply detailed knowledge of all relevant laws, rules, regulations, and instructions to guide national subgrantees in grant implementation. • Oversee data collection and reporting efforts and prepare progress reports with analysis for GII senior leadership, subgrantees, and philanthropic, corporate, and government funding partners. • Leverage external technical assistance from partners as needed to ensure success. • Ensure the successful completion of project deliverables and alignment with quality standards for the strategic workforce initiatives through consultation, action plans, or program improvement plans. • Lead identification and documentation of effective practices to facilitate replication, scaling, and continuous program improvement. • Collaborate to develop and deliver informational, promotional, and instructional presentations for learning events and national conferences to build partner and funder relationships, increase program adoption, elevate impact, and facilitate peer learning. • Act as a primary liaison between GII and other national grantees or partners and support the development and growth of funding and industry relationships under the direction of the Strategic Workforce Initiatives Lead.

• Lead the planning, execution, and delivery of multiple, concurrent sustainability projects and programs with varying scopes, timelines, and stakeholders • Develop and manage project plans, workstreams, timelines, milestones, and deliverables to ensure initiatives remain on track and aligned with strategic objectives • Coordinate cross-departmentally and throughout the Goodwill network to support alignment, communication, and effective implementation • Prepare clear, executive‑ready materials and updates for internal leadership and project partners • Assist in translating pilot projects and studies into recommendations that inform broader strategy and future initiatives • Support data collection, synthesis, and documentation of project outcomes, insights, and lessons learned • Contribute to internal knowledge‑sharing and capacity‑building related to sustainability project execution • Help develop tools, templates, and resources that improve consistency and effectiveness across projects and programs • Manage projects that may be supported by external funding, applying strong grant and compliance practices as needed • Support collaboration with external partners, including nonprofits, funders, industry groups, and technical experts • Serve as a connector across organizations and teams, helping align priorities, expectations, and timelines • Facilitate meetings, working groups, and project check‑ins to advance shared goals and decision‑making • Represent Goodwill with professionalism and credibility in cross‑sector settings • Support GII Sustainability Team in managing projects and day-to-day tasks

• Provide enterprise leadership for the organization's global growth strategy by identifying, evaluating, and advancing international development opportunities that expand mission impact and strengthen long-term sustainability. • Build and manage a robust pipeline of markets, partners, and funding sources; lead due diligence and negotiation; oversee launch and performance of international partnerships and programs; and serve as a senior advisor to leadership on global opportunities, risks, and operating models. • Set and execute a multi-year international development strategy aligned with organizational priorities, values, and growth goals. • Develop and steward strategic relationships with international stakeholders (e.g., NGOs, foundations, corporate partners, governments, and peer networks). • Evaluate new markets and partnership opportunities through structured discovery, feasibility assessments, and risk-based due diligence. • Design scalable partnership and program models (e.g., replication, licensing, joint initiatives) that balance mission outcomes, financial sustainability, and local context. • Oversee financial planning for international initiatives, including budget development, forecasting, and performance management. • Create and maintain a prioritized international opportunity pipeline, including clear go/no-go criteria, business cases, and resourcing plans. • Lead license/partner identification, engagement, and negotiation; draft and finalize MOUs, partnership agreements, license agreements, and related documentation in collaboration with Legal. • Direct market entry and expansion planning, including stakeholder mapping, operating model selection, implementation timelines, and transition plans. • Guide the development of playbooks, toolkits, and operating standards that enable consistent, high-quality execution across international partnerships and licenses. • Oversee program and partner performance against agreed-upon objectives, budgets, and impact indicators; ensure timely reporting and course correction. • Identify, pursue, and steward international funding opportunities (e.g., grants, philanthropy, corporate partnerships, fee-for-service arrangements) to diversify and grow revenue. • Establish measurement frameworks to track outcomes, operational performance, and return on investment; communicate results to executive leadership and key stakeholders. • Proactively monitor external factors (economic, regulatory, geopolitical, and sector trends) that affect international strategy and recommend adjustments as needed. • Represent the organization in international forums and cultivate thought leadership that strengthens credibility, partnerships, and mission visibility.