GEHA Health

Role Description We’re hiring a Process Orchestration Engineer to design, build, and support integrations and automated workflows across our enterprise. This is a mid-level role intended for someone who already brings solid technical fundamentals—especially scripting and SDLC experience—and is eager to deepen their skills in enterprise automation and orchestration. This is not a traditional application development position. The focus of this role is integration-driven scripting and workflow orchestration, with scripts executing within and alongside Control M job streams. You’ll partner closely with IT, data, and business teams, and take ownership of automation that keeps critical processes running. We’re looking for someone who is hungry to learn, asks thoughtful questions, and wants to grow into deeper system-level ownership. Qualifications - A mid-level engineer with practical scripting and delivery experience - Comfortable working within an SDLC, including version control and deployment processes - Able to communicate clearly and collaborate effectively across teams - Naturally curious, you want to understand how and why systems work, not just that they do - Excited by the idea of making complex systems simpler and smarter - Willing to ask questions, seek feedback, and continuously improve your technical depth Requirements - Bachelor’s degree in computer science, Information Systems, or equivalent experience - 2-4 years of experience in a technical role (development, automation, operations, integration, or similar) - Strong scripting skills in at least one language (Python, PowerShell, Bash, etc.) - Practical experience working within an SDLC (requirements, testing, deployments, version control) - Familiarity with APIs, web services, and data formats such as JSON and XML - Working knowledge of Git and modern development workflows - Exposure to cloud or hybrid data platforms (Azure Data Factory, Synapse, Snowflake, Databricks) - Excellent communication and collaboration skills Benefits - Competitive pay/salary ranges - Incentive plan - Health/Vision/Dental benefits effective day one - 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution - Robust employee well-being program - Paid Time Off - Personal Community Enrichment Time - Company-provided Basic Life and AD&D - Company-provided Short-Term & Long-Term Disability - Tuition Assistance Program

Role Description The Workday Finance Administrator Lead is responsible for the overall planning, execution, and success of Workday Finance, Accounting, Procurement, Adaptive Planning, and Payroll solutions. The role provides strategic recommendations on critical technical decisions that impact project outcomes and business operations. The Workday Admin Lead performs and oversees hands‑on configuration of Workday Financial products and Adaptive Planning, ensuring solutions are scalable, secure, and aligned to business needs. This role leads by allocating and managing assignments for the Workday Finance Administrator across finance workstreams and is accountable for data integrity, user training, system testing, report writing, and analyzing end‑to‑end data flows to identify process improvement opportunities. Qualifications - Bachelor’s degree in computer information services, Accounting, or a related field. - 6+ years of in-depth Workday system configuration experience with Workday Finance and Adaptive Planning. - Strong foundational understanding of Workday Finance best practices & knowledge of key accounting concepts. - Strong foundational understanding of Workday Adaptive Planning best practices & knowledge of key planning concepts. - Strong understanding of Workday Payroll best practice & knowledge of key payroll concepts. - Strong understanding of Workday design, structure, functions and processes, and experience with database tools. - Strong organizational and interpersonal skills including written and verbal communication skills. - Strong project management skills with a demonstrated record of success leading key initiatives from start to finish. - Able to develop strong relationships with employees and all levels of management and partnerships with key stakeholders. - Effective communication and presentation skills. Requirements - Workday Advanced Reporting. - Workday Finance Certification. - Experience as a Workday Lead supporting multiple Workday SKUs in collaboration with different Workday Administrators. - Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office. - A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required. - Latency (ping) response time lower than 80 ms. - Hotspots, satellite and wireless internet service is NOT allowed for this role. - A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Benefits - Competitive pay/salary ranges. - Incentive plan. - Health/Vision/Dental benefits effective day one. - 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution. - Robust employee well-being program. - Paid Time Off. - Personal Community Enrichment Time. - Company-provided Basic Life and AD&D. - Company-provided Short-Term & Long-Term Disability. - Tuition Assistance Program.

Role Description The Team Lead - Service Desk reports to the Manager of Service Desk and plays a key role in ensuring the delivery of high-quality technical support to end users. The Team Lead is responsible for supervising day-to-day operations of the Service Desk team, coordinating the resolution of incidents and service requests, and maintaining service quality standards. This role involves: - Monitoring team performance - Providing mentorship - Ensuring adherence to service management best practices, including ITIL - Fostering a customer-focused environment - Driving continuous improvement - Supporting the development of team members Qualifications - Bachelor’s degree in Computer Information Systems, Computer Science, Information Technology, or a related field - Minimum of 5 years of relevant experience in IT Service Management, application support, project analysis, application development, or application programming within an enterprise environment - At least 3 years of experience leading or contributing to projects, including working cross-functionally to successfully deliver key initiatives or platform implementations - Strong experience with ServiceNow as the primary Service Management platform - Demonstrated leadership in ServiceNow development and implementation efforts - Hands-on experience supporting or managing CMDB, Asset Management, and related ITSM processes within ServiceNow - Solid understanding of ITIL principles and service management best practices - Proven ability to lead, mentor, and develop team members - Strong problem-solving skills - Excellent verbal, written, and interpersonal communication skills - Ability to manage competing priorities across operational work, project delivery, and platform enhancement initiatives - Familiarity with service management tools and related technologies beyond ServiceNow is a plus Requirements - ServiceNow Certified System Administrator (CSA) – required - At least one ServiceNow Implementation certification (e.g., ITSM Implementer, CSM Implementer, HRSD Implementer, or equivalent) - Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office - A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required - Latency (ping) response time lower than 80 ms - Hotspots, satellite and wireless internet service is NOT allowed for this role - A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Benefits - Competitive pay/salary ranges - Incentive plan - Health/Vision/Dental benefits effective day one - 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution - Robust employee well-being program - Paid Time Off - Personal Community Enrichment Time - Company-provided Basic Life and AD&D - Company-provided Short-Term & Long-Term Disability - Tuition Assistance Program

Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care. G.E.H.A has one mission: To empower federal workers to be healthy and well. As a Sr Benefit Guidance and Outreach Navigator, you will be essential in growing G.E.H.A membership by educating our prospective members about G.E.H.A health plan offerings and guiding them through health plan selection. This role requires the ability to educate and engage prospects and members virtually, by phone, and in person, as well as flexibility to travel for events, orientations, and conferences. This position is also responsible for conducting outreach to consumers, members, and prospective members about available benefits, ensuring they understand their coverage and how to navigate their policies. SKILLS Duties and Responsibilities - Drives membership growth by providing consultation and navigation on G.E.H.A medical and dental plans to newly hired or newly eligible postal and federal employees and retirees. - Educates and supports prospects and members virtually, in person, and via phone, using channels such as video conferencing, phone, chat, email, and onsite engagement. - Conducts virtual and in-person presentations, new employee orientations, conferences, and outreach events throughout the year to groups of federal employees on G.E.H.A medical and dental plans, including new hire and retiree (Medicare-related) benefits. - Demonstrates flexibility to travel to attend or host in-person events, including community events, workshops, agency meetings, and conferences as needed to support outreach and enrollment efforts. - Fields inbound calls from ABOs regarding requests for materials and/or event support. - Executes outbound calling to pursue and engage qualified leads, prospective members, and ABOs, including Open Season support. - Provides proactive outreach and education to members and prospects regarding available benefits, ensuring understanding of coverage and navigation of policies. - Ability to create and present presentations to various size audiences. - Captures and documents all consultation and outreach activities in required systems in compliance with training standards, quality metrics, and conflict of interest policies. - Upholds G.E.H.A core values and participates in other membership growth, retention, and outreach-related duties as assigned. Knowledge, Skills, and Abilities - Associate’s degree in healthcare, business, nonprofit, or related fields; additional years of experience may be considered in lieu of a degree. - Minimum of 4 years of relevant experience (e.g., customer service, education, public speaking, outreach, healthcare, social work). - Minimum of 4 years of experience in health insurance or a similar role within a healthcare setting. - Working knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint. - Outstanding verbal and written communication skills, including the ability to effectively educate individuals and groups across virtual, phone, and in-person settings. - Ability to work remotely and independently while collaborating effectively with a distributed team. - Willingness and flexibility to travel as needed to support events, presentations, and outreach initiatives. - Strong organizational skills, adaptability to change, dependability, and effective time management. Additional Preferences - Bilingual in Spanish preferred. - Flexibility to work evenings, weekends, and travel as needed, especially during Open Enrollment (November 1 – December 15). Work-at-home requirements - Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office. - A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required. - Latency (ping) response time lower than 80 ms - Hotspots, satellite and wireless internet service is NOT allowed for this role. - A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information How we value you - Competitive pay/salary ranges - Incentive plan - Health/Vision/Dental benefits effective day one - 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution - Robust employee well-being program - Paid Time Off - Personal Community Enrichment Time - Company-provided Basic Life and AD&D - Company-provided Short-Term & Long-Term Disability - Tuition Assistance Program While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine. Please note that the salary information is a general guideline only. G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. The hiring range for this position is $63,429 - $80,241 USD. At G.E.H.A, the current maximum salary for this role is $89,411 USD. While initial compensation may vary based on experience and qualifications, there is a path to work toward this top rate through performance and continued growth within the organization. G.E.H.A is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. G.E.H.A will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.

Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care. G.E.H.A has one mission: To empower federal workers to be healthy and well. The Sr Clinical Strategist responsibilities require application of critical thinking, effective problem solving, and decision making to influence not only to the outcomes of our population, but to improve programs and processes across the organization. The Strategist will lead enterprise-wide projects, using a clinical approach, which make systemic improvements to GEHA’s ability to impact health outcomes for our members. The Sr Clinical Strategist is a consulting level professional with broad experience and in-depth knowledge in a specialized area and a strong business acumen. Incumbents contribute to the organization’s strategic goals, acting independently to achieve results. They will function as an advisor to Senior Leadership inside and outside the division. SKILLS Duties and Responsibilities - Utilizes strategic foresight, experience, and critical thinking abilities to not only solve for today’s problems but to create, plan and effectively implement solutions for future challenges also proactively. - Produce and present high-quality executive communications, including written documents and presentations, tailored to senior leadership audiences and organizational priorities. - Maintains proficiency in evidence-based practice, integrating into organizational workflows, and supporting benefit design. - Experience and application of the latest industry best practices, research findings, market trends, and innovations in healthcare to inform strategic planning and decision-making. - Work collaboratively across the leadership team at the department, division, and focused organization level. - Taking a broad concept or idea, autonomously developing a full strategy, including implementation, education, system’s needs, and outcome measurement. - Acts as advisor and subject matter expert senior leadership, highlighting opportunities and risks within the clinical operations landscape. - Understanding and experience in clinical information systems, data models, and documentation platforms. - Does not have direct reports, but leads large initiatives across the department, including process improvements, productivity, and audit. - OTHER DUTIES AS ASSIGNED – This role is designed to fill any need that the team or our membership may have. Education and Experience: - Master’s degree in business, healthcare, or related field and 5 years of experience in healthcare or strategy with a minimum of 1 year of experience in strategy or a degree in business, healthcare, or related field and 10+ years of experience in healthcare or strategy with a minimum of 1 year of experience in strategy. - Professional state-issued license with a clinical designation (e.g., RN, Dietitian, Physical Therapist, Social Worker, etc.). Knowledge, Skills, and Abilities - Strategic foresight to not only address current issues but also plan and prepare for future challenges over the long term, typically in the 3 – 5-year range. - Strong healthcare acumen. - Strong understanding of value-based care, healthcare payment models, emerging trends, and technology. - Data-driven strategic making - A strategic approach to problem-solving. - Ability to define, implement, and measure strategy. - Adaptability to work in a fast-paced, dynamic environment. - Ability to manage multiple projects, including adherence to project scope, schedule, etc. - Strong leadership qualities through effective communication, presentation, influence, and collaboration. - Meticulous with a focus on delivering high-quality results. - Commitment to continuous learning and professional development in the healthcare industry. - Occasional travel to Kansas City metro is required. Work-at-home requirements - Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office. - A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required. - Latency (ping) response time lower than 80 ms - Hotspots, satellite and wireless internet service is NOT allowed for this role. - A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information How we value you - Competitive pay/salary ranges - Incentive plan - Health/Vision/Dental benefits effective day one - 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution - Robust employee well-being program - Paid Time Off - Personal Community Enrichment Time - Company-provided Basic Life and AD&D - Company-provided Short-Term & Long-Term Disability - Tuition Assistance Program While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine. Please note that the salary information is a general guideline only. G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. The hiring range for this position is $100,712 - $127,407 USD. At G.E.H.A, the current maximum salary for this role is $141,968 USD. While initial compensation may vary based on experience and qualifications, there is a path to work toward this top rate through performance and continued growth within the organization. G.E.H.A is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. G.E.H.A will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.

Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care. G.E.H.A has one mission: To empower federal workers to be healthy and well. As an Assoc Cloud Data Engineer, you will be assisting in developing and maintaining scalable data pipelines on Microsoft Azure based technologies. You will collaborate with business data analysts, project managers, and G.E.H.A’s business stakeholders to build solutions that ensure seamless data flow and enable actionable insights. This role supports data development and maintenance efforts of the Data & Analytics activities and initiatives in alignment with the Enterprise Data strategy, policies, and organizational goals. This role will work in a cloud-native environment to design and optimize data solutions that improve performance, scalability, and efficiency of our data and analytics offerings. SKILLS Key Responsibilities: - Support the cloud data framework that aligns with the Enterprise Data Strategy, policies, and organizational goals. - Design and Build Data Pipelines: Develop scalable, efficient, and secure ETL/ELT pipelines for ingesting, processing, storing, and consuming large datasets on Azure or Snowflake. - Cloud Data Architecture: Design and implement data solutions in Azure Data Factory (ADF) and Azure Data Lake Storage (ADLS) to support analytics, business intelligence, and data science initiatives. - Collaborate with Stakeholders: Work closely with cross-functional teams, including business data analysts, data architects, data scientists, project managers and business units, to understand data requirements and implement data solutions that support business goals. - Data Security, Governance & Compliance: Follow the company standards and industry best practices to ensure data privacy, security, and compliance with relevant governance in the cloud environment. - Automation and Monitoring: Implement and manage automated monitoring and logging for all data workflows and pipelines to ensure data integrity and operational reliability. - Troubleshooting and Support: Troubleshoot issues with data pipelines, data integrity, and platform performance, providing timely resolutions to business-critical data needs. - Ensure that all deliverables follow the company Change Management process. - Participate in scrum, backlog grooming, refinement, planning and review sessions. - Other duties as assigned. Required Qualifications: - Requires 1-2 years of relevant technical or business work experience with preferred experience within healthcare industry or data and analytics. - Experience with Snowflake data platform, including schema design, data sharing, internal & external marketplace, and familiarity with different features. - Bachelor’s degree in computer science, Information Technology, Data Engineering, Mathematics, or a related field or comparable experience. - Firsthand experience with Microsoft Azure tools such as Azure Data Factory (ADF), Azure SQL Database, Azure Synapse, Azure Data Lake Storage (ADLS), and other Azure services. - Hand-on experience in Data Query language, like SQL, and experience with writing queries, stored procedures, and managing datasets. - Good understanding of ETL/ELT frameworks, ideally in Azure Data Factory or Azure Synapse. - Competent SQL skills or equivalent such Python, R, Apache Spark etc. - Familiarity with DevOps practices and CI/CD pipelines for data solutions. - Passion & eagerness to learn innovative technologies & techniques; eagerness towards understanding data & business processes to contribute & are effective. - Ability to work in a collaborative, cross-functional team environment. - Basic understanding of Agile and Scrum processes. - Prior knowledge or willingness to learn healthcare and analytics industries. Work-at-home requirements - Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office. - A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required. - Latency (ping) response time lower than 80 ms - Hotspots, satellite and wireless internet service is NOT allowed for this role. - A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information How we value you - Competitive pay/salary ranges - Incentive plan - Health/Vision/Dental benefits effective day one - 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution - Robust employee well-being program - Paid Time Off - Personal Community Enrichment Time - Company-provided Basic Life and AD&D - Company-provided Short-Term & Long-Term Disability - Tuition Assistance Program While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine. Please note that the salary information is a general guideline only. G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. The hiring range for this position is $75,696 - $95,760 USD. At G.E.H.A, the current maximum salary for this role is $106,704 USD. While initial compensation may vary based on experience and qualifications, there is a path to work toward this top rate through performance and continued growth within the organization. G.E.H.A is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. G.E.H.A will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.

Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care. G.E.H.A has one mission: To empower federal workers to be healthy and well. The Developer designs, develops, implements and supports applications to meet business needs of GEHA and subsidiaries. Designs and develops framework, forms and content. Provides technical leadership to Associate Developers in addressing solutions. Works closely with the Lead Administrator, Information Services technical staff and the business staff to develop system solutions and plan training requirements for implementation. SKILLS - Consults with users and technical staff, determines needs and designs technology based solutions for more complex problems. Suggest alternate approaches to meet user needs. - Engineers/designs, documents and solves complex solutions with oversight from the Architect and the Architecture Review Board - Communicates project progress and status to the Team Lead while having fewer assigned projects than a senior developer - Analyzes and implements application development solutions to meet the business needs. May use tools such as the following: .Net framework, C#, MS Visual Studio, SQL Server, SSRS, SSIS. - Responsible for troubleshooting, debugging applications and creating unit tests. - Develops and maintains documentation of programs, user guides, policies and procedures. Assists with employee training on newly developed applications and technology. - Conducts tasks and assignments as directed while looking for efficiencies. - Must maintain knowledge of current and upcoming technologies - Mentors junior developers, conducts code reviews and acts as a resource to others to resolve problems. - Evaluates existing applications and systems. Recommends improvements or modifications utilizing current technologies and techniques. - Participates in sessions, presentations and meetings. - Requires high level guidance from Senior Developer. - Other duties as assigned. Requires - Requires four - six years of experience in technology development which may include using .NET technologies (C#) or SQL development (SQL Server. SSRS and SSIS). - Requires working knowledge of network operating systems. - Works under minimal supervision with wide latitude for independent judgement. - Requires experience managing third party resources. - Requires understanding of end-user needs and requirements. - Requires knowledge of relational database design. - Requires effective communication and presentation skills. - Must have completed one or more current certifications related to software development. Prefer Microsoft Certified Developer certification or equivalent. - Must have ability to effectively maintain focus and productivity while working on multiple projects simultaneously with minimal supervision and guidance Job Summary As a Salesforce Developer at GEHA, you will be responsible for building and maintaining our Salesforce organizations. You will work closely with our Sales, Connection Dental and G.E.H.A Solutions Services teams to automate processes and build custom applications on the Salesforce platform. In this role, you will be responsible for the full development life cycle, from requirements gathering to deployment and maintenance. You will also be responsible for mentoring junior developers on the team. Responsibilities - Serve as the technical expert on Salesforce.com implementations - Design elegant user experiences, utilizing advanced functionality, while ensuring long-term maintainability. Develop, test, deploy and maintain high-quality solutions - Create technical specifications for new projects based on business unit requirements. Make recommendations to the business unit. - Manage user permissions and access - Provide technical support to business units by answering questions about product features or helping with use cases. This may include training - Operate within the DevOps process, create roll back contingencies and manage backup solutions - Handle multiple projects or user stories simultaneously - Work closely with business analysts, project managers, Salesforce administrators and other developers - Ensure that all deliverables are completed on time - Manage applications after they have been launched to ensure that they are performing as expected - Create and maintain documentation for new and existing applications to ensure that business units and other members of the development team can effectively use them - Learn new/enhanced features and grow your Salesforce expertise - Mentor less-experienced roles with responsibility for their technical development - Stay up to date on Salesforce releases and new/enhanced features related to declarative development tools Skills Technical skills - Write Apex classes, triggers, Visualforce pages, flows and components - Maintain 90% code coverage with appropriate assertions - Design and develop Lightning Web Component based solutions, Reusable across lightning pages, flows and external sites - Collaborate with app builders and administrators, blending declarative and programmatic capabilities, to develop well rounded solutions - Assess security vulnerabilities, manage Salesforce Shield configuration and ensure code compliance - Collaborate with data teams across the organization to use middleware tools and design effective data flows or application integrations - Independently build batch and real time services for pushing/pulling data to/from other systems - Adhere to coding standards, deployment governance and best practices Communication skills - Communicate with business units and other Salesforce developers to solve problems and answer questions - Collaboration with multiple cross-functional team members and stakeholders - Ability to train the business partners on functionality Problem-solving skills: - Ability to troubleshoot issues and provide solutions to problems - Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. - Must be able to work in a stressful environment Leadership skills - Motivate and inspire others - Positive attitude - Set an example by asking questions and clarifying business requirements Additional Requirements & Preferences - Bachelor’s degree and/or 3+ years equivalent work experience - Minimum of 3-5 years Salesforce development experience preferred. - Minimum 3-5 years of experience working with Apex, LWC, Java and/or JavaScript as well as Lightning Web Components and Flows - Salesforce Developer I certified required - Salesforce Developer II preferred - Salesforce App Builder certified, preferred - Salesforce Administrator certified preferred - Experience with Salesforce Marketing Cloud is a plus - Proven ability to design and develop scalable programmatic solutions in an enterprise environment. - Strong understanding of the platform, with the ability to configure custom objects, formula fields, workflows, custom views, and other content of advanced complexity. - Strong understanding of Salesforce best practices and functionality. - Experience working with the Salesforce APIs and building services to connect Salesforce with other systems. - Experience developing within a framework and complying with defined standards. - Familiarity with event driven development preferred. - Experience in a Healthcare setting preferred. - Previous experience working in a SCRUM or agile environment preferred. - Azure DevOps (ADO) experience a plus Work-at-home requirements - Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office. - A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required. - Latency (ping) response time lower than 80 ms - Hotspots, satellite and wireless internet service is NOT allowed for this role. - A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information How we value you - Competitive pay/salary ranges - Incentive plan - Health/Vision/Dental benefits effective day one - 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution - Robust employee well-being program - Paid Time Off - Personal Community Enrichment Time - Company-provided Basic Life and AD&D - Company-provided Short-Term & Long-Term Disability - Tuition Assistance Program While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine. Please note that the salary information is a general guideline only. G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. The hiring range for this position is $87,541 - $110,745 USD. At G.E.H.A, the current maximum salary for this role is $123,401 USD. While initial compensation may vary based on experience and qualifications, there is a path to work toward this top rate through performance and continued growth within the organization. G.E.H.A is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. G.E.H.A will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.

Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care. G.E.H.A has one mission: To empower federal workers to be healthy and well. Manages the operations of internal and external clinical, cost containment and population health programs and ensures quality patient care and cost-effective utilization of resources for members and dependents across the continuum of care. Develops and monitors program goals consistent with the department strategic plan. Develops, maintains, and reviews internal and external reporting and audit results to measure program and staff performance. Manages mobilization and engagement of staff needed to accomplish department and corporate goals. Manages integrated care processes as well as clinical interventions to support HEDIS performance. Identifies program gaps and opportunities, recommends action, and deploys staff to implement programs and improvements. Facilitates multi-discipline teamwork across departments to implement new initiatives or resolve issues affecting the department. Responsible for management of budget for assigned programs and staff. SKILLS Duties and Responsibilities - Provides operational oversight of internal/external care management and utilization management programs including Inpatient and Post- Acute services in both clinical and business domains. Reviews programs for clinical integrity and compliance with organization and regulatory requirements. Ensures appropriate management of high dollar cases or high dollar populations and interventions that will drive appropriate use of resources and improved patient care. - Ensures quality patient care and cost-effective utilization of resources. Develops clinical interventions to drive continuous improvement of population health outcomes, including HEDIS and CAHPS. Understands and insures the use of evidence-based guidelines and industry-accepted utilization management protocols. Drives team compliance with department workflows. - Develops program goals consistent with department and company strategic plan. Ensures goals are measurable and reportable. Assists teams to understand the business, clinical, and financial impact. Monitors goal performance and drives teams to accomplish goals. - Develops, maintains, and reviews internal and external reporting and audit to measure program and staff performance. Analyzes information, solicits team input, and evaluates effectiveness of programs. Ensures accuracy of reporting and timeliness of reports incorporated into executive level reporting. - Manages the mobilization and engagement of clinical and nonclinical staff to accomplish department and corporate goals. Maximizes the use of team strengths to accomplish work. Identifies opportunities to shift or realign work of individuals or team’s work to maintain interest and engagement. Manages the hiring, promotion, reassignment of subordinates and oversees the disciplinary actions. - Identifies program gaps and opportunities, recommends action, and deploys staff to implement programs and improvements. Identifies opportunities for the development of new care management approaches and prepares the business case with cost analysis, IS requirements, education and implementation plan. Recommends new technology or software that may enhance program performance and/or contribute to staff efficiencies or patient quality. - Facilitates multi-discipline teamwork across departments to implement new initiatives or resolve issues affecting the department. Develops relationships with key stakeholders in other departments and collaborates in the development of project plans and solutions. - Responsible for management of budget for assigned programs and staff. Participates in the preparation of budget for assigned programs. Monitors monthly expenditures and explains variances. - Manages the performance and disciplinary actions for assigned staff. Evaluates and determines need for disciplinary action, manages the disciplinary action process for assigned team. Requirements: Knowledge, Skills, and Abilities - Requires a bachelor’s degree healthcare, healthcare payer, or wellness related field. - RN with equivalent years of experience will be considered. - 5 years clinical experience. - Requires 3 years of managerial experience. - Requires strong analytic and problem-solving capabilities. - Ability to identify solutions and recommendations that effectively address business and control needs along with how to train and guide others in this area. - Requires the ability to effectively communicate (oral and written) and direct area staff. - Strong analytical ability to solve complex problems. Must possess advanced interpersonal skills to effectively interface with all levels of staff as well as external business-related associates. - Knowledge of Microsoft Office. - Requires the ability to multi-task effectively, responding to changing business priorities and deadlines. - Requires the ability to work collaboratively with team members across multiple divisions and departments. Work-at-home requirements - Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office. - A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required. - Latency (ping) response time lower than 80 ms - Hotspots, satellite and wireless internet service is NOT allowed for this role. - A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information How we value you - Competitive pay/salary ranges - Incentive plan - Health/Vision/Dental benefits effective day one - 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution - Robust employee well-being program - Paid Time Off - Personal Community Enrichment Time - Company-provided Basic Life and AD&D - Company-provided Short-Term & Long-Term Disability - Tuition Assistance Program While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine. Please note that the salary information is a general guideline only. G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. The hiring range for this position is $97,618 - $123,493 USD. At G.E.H.A, the current maximum salary for this role is $137,606 USD. While initial compensation may vary based on experience and qualifications, there is a path to work toward this top rate through performance and continued growth within the organization. G.E.H.A is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. G.E.H.A will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.

Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care. G.E.H.A has one mission: To empower federal workers to be healthy and well. The Associate Data Support Analyst is responsible for providing support to ensure efficiency for teams within Data & Analytics. This role involves assisting in operational efficiencies such as batch job monitoring, coordination of migration activities, Production Incident triage and job optimization. This role supports both business data analyst and developers across multiple projects ensure the smooth transition to go-live and post implementation support. SKILLS Roles & Responsibilities: - Utilize basic SQL Skills - Coordinate discussions with cross functional/technical teams to capture details needed for D&A jobs to seamlessly run in a Production environment - Coordinate the creation and migration of changes through all environments ensuring that all items follow change management process - Monitor D&A daily/weekly/monthly batch jobs - Monitor and triage D&A production incidents and service request - Participate in scrum, backlog grooming, refinement, planning and design review sessions - Other duties as assigned Qualifications: - Requires 1-2 years of relevant data support experience or demonstrated experience within healthcare industry or data and analytics - Bachelor’s degree in computer science, Information Technology or a related field - Competent in tools such has SQL and Excel - Basic understanding of cloud platform such as Microsoft Azure and Snowflake - Basic understanding of agile methodologies and SDLC - Ability to work collaboratively in a team centric environment - Strong problem solving and communication skills with attention to detail Work-at-home requirements - Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office. - A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required. - Latency (ping) response time lower than 80 ms - Hotspots, satellite and wireless internet service is NOT allowed for this role. - A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information How we value you - Competitive pay/salary ranges - Incentive plan - Health/Vision/Dental benefits effective day one - 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution - Robust employee well-being program - Paid Time Off - Personal Community Enrichment Time - Company-provided Basic Life and AD&D - Company-provided Short-Term & Long-Term Disability - Tuition Assistance Program While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine. Please note that the salary information is a general guideline only. G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. The hiring range for this position is $67,263 - $85,092 USD. At G.E.H.A, the current maximum salary for this role is $94,817 USD. While initial compensation may vary based on experience and qualifications, there is a path to work toward this top rate through performance and continued growth within the organization. G.E.H.A is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. G.E.H.A will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.

Government Employees Health Association, Inc. (G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care. G.E.H.A has one mission: To empower federal workers to be healthy and well. The Director of Communications and Public Relations is a strategic, highly collaborative leader responsible for shaping and executing the company’s communications strategy. This role oversees external communications, public relations, internal employee communications, executive thought leadership, and brand reputation management to support the organizational goals. The Director ensures consistent, clear, and compelling messaging that supports the company’s mission, strengthens trust, and enhances organizational visibility through sound counsel and guidance, proactive earned media pursuit, and thoughtful communication strategies executed across internal and external channels. SKILLS Duties and Responsibilities: External Communications & Public Relations - Design and execute a strategic external communications strategy that aligns with business objectives, regulatory requirements, and evolving market trends. - Direct media outreach by generating stories, drafting press releases, preparing statements, coordinating interviews, and managing crisis communications. - Supervise the PR Agency of Record, offering unified leadership to the public relations team. - Develop and sustain strong connections with prominent journalists, major trade publications, industry leaders, and community organizations. - Track shifts in industry trends, policy updates, and competitors’ actions to proactively identify communication risks and opportunities. - Develop and implement earned media strategies to enhance the company’s brand perception in the community and market. Collaborate with organizational leaders across functions to support and garner earned media on topics including CSR, partnerships, open season, and more. Brand Reputation Management - Safeguard and strengthen the organization’s brand reputation through consistent messaging and cross-channel alignment. - Lead reputation monitoring and social listening efforts; prepare responses to emerging issues. - Partner with marketing, legal, compliance, and government affairs to ensure brand integrity across all public-facing content and engagements. - Develop and maintain corporate narratives, messaging frameworks, and brand voice guidelines. Change Management and Crisis Communication - Lead cross-functional collaboration with marketing, legal, compliance, and government affairs to coordinate unified responses to crisis communications, ensuring brand integrity is maintained across all public-facing content and engagements. - Collaborate with functional teams to support change management communications, provide proactive counsel for internal and external change management initiatives, and support crisis communication efforts. Internal Communications - Manage function responsible for company-wide employee communication channels, including intranet content and email communications. - Lead internal communications functions, supporting team members as they manage and streamline processes to support, coordinate, and balance requests from internal clients, including calendars, intake, reporting, and other tasks. Executive Thought Leadership - Provide strategic counsel to senior leaders on communication style, narrative development, and public engagement. - Ensure leaders are prepared for media interactions, key meetings, and internal events through briefing materials and coaching. - Create and manage comprehensive strategic media plans for each participating executive, ensuring successful media placements, the development and execution of social media content strategies and roadmaps, and alignment with organizational objectives. - Ownership of securing high-impact opportunities for executive visibility across traditional and digital platforms and regularly assess the effectiveness of media strategies. - Oversee PR agency initiatives including conference and speaker submissions, awards bureaus, and additional related activities. Leadership & Management - Lead and develop a high-performing communications team, fostering creativity, accountability, and professional growth. - Manage agency partners, freelancers, and other external resources. - Oversee communications budget, planning, and reporting. - Establish KPIs and measurement frameworks to track communication effectiveness and improve performance. Knowledge, Skills, and Abilities: - Bachelor’s degree in communications, Public Relations, Journalism, Marketing, or related field. - 10+ years of progressive experience in communications, public relations, or corporate affairs, including 5+ years demonstrating strong leadership and effective people management skills. - Experience in health insurance, healthcare, or highly regulated industries required. - Demonstrated success managing communications strategy, media relations, crisis communications, and executive messaging. - Exceptional writing, editing, and storytelling skills with the ability to simplify complex topics. - Ability to navigate fast-paced, highly matrixed environments with sound judgment and discretion. - Experience working cross-functionally with legal, compliance, HR, and executive leadership. - Strategic thinking and business acumen - Emotional intelligence and relationship-building - Proactive issue identification and crisis management - Creative brand storytelling - Data-driven decision-making - Executive presence and professionalism Work-at-home requirements - Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office. - A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required. - Latency (ping) response time lower than 80 ms - Hotspots, satellite and wireless internet service is NOT allowed for this role. - A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information How we value you - Competitive pay/salary ranges - Incentive plan - Health/Vision/Dental benefits effective day one - 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution - Robust employee well-being program - Paid Time Off - Personal Community Enrichment Time - Company-provided Basic Life and AD&D - Company-provided Short-Term & Long-Term Disability - Tuition Assistance Program While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine. Please note that the salary information is a general guideline only. G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. The hiring range for this position is $144,171 - $182,385 USD. At G.E.H.A, the current maximum salary for this role is $203,229 USD. While initial compensation may vary based on experience and qualifications, there is a path to work toward this top rate through performance and continued growth within the organization. G.E.H.A is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. G.E.H.A will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.