News Revenue Hub

• Own NRH’s Salesforce CRM as a strategic tool • Directly supervise the BizDev Administrator (part-time) • Develop dashboards and reports that give leadership real-time visibility into pipeline health, close rates, and revenue forecasts • Lead integration efforts between Salesforce and other organizational tools • Conduct client research, competitive benchmarking, and proposal scoping independently • Develop and refine pitch decks, proposals, and supporting materials to a high standard • Lead sales calls for high ARR clients • Manage client contracts, renewals, and amendments • Support partnership transitions and other strategic relationships • Ensure accurate documentation and record-keeping across all client engagements • Drive cross-team alignment across Sales, Consulting, and Insights on shared operational priorities • Own and manage the operational budget for Business Development systems and tools.

• Production work tied to Hub services, primarily building standalone emails and automations in Mailchimp, Beehiiv, Active Campaign, and potentially other ESPs • Reviewing email builds made by others to ensure segmentation is correct and will lead to intended and positive outcomes for clients • Maintaining or creating documentation tied to your areas of work, both internally for colleagues and externally for clients to help them grow their own expertise • Managing multiple projects or client needs at once, and being able to prioritize accordingly based on urgency and scope • Working with Services team members and colleagues across the company to respond to customer service requests related to email production in accordance with client contracts • Managing deadlines of short-term and long-term projects to keep client newsrooms’ fundraising campaigns on schedule • Testing or troubleshooting ESP features like segmentation and template formatting during the production process • Earning the trust of Hub clients and becoming a valued member of their team by delivering support in a timely and accurate manner, communicating clearly and effectively, and understanding their needs • Sharing challenges and learnings with colleagues and helping adapt services accordingly • Occasionally, other types of production work tied to client needs and services such as reports or slide deck creation.

• Identify revenue growth opportunities and diagnose blockers for Hub client organizations • Design and run revenue-oriented projects, sprints, and experiments • Help organizations diversify revenue and reduce dependence on any single funding source • Deliver strategic presentations and revenue assessments to clients and leadership teams • Provide accurate and actionable strategic guidance grounded in data and industry context • Audit and refine existing Hub services and documentation within your focus areas – regularly making improvements based on new learnings and experiments • Retire or adapt services that no longer drive value– with support of leadership team • Pitch new service offerings internally, based on your findings from sprints and experiments with clients • Manage timelines and milestones for client projects • Coordinate and communicate with other consulting specialists and the senior director of consulting ensuring seamless client experience • Share insights and learnings internally to strengthen cross-team knowledge • Delegate task work relevant to your sprints or projects, when applicable, to other Hub team members or to contractors to ensure quality control • Serve as an in-house expert in your focus areas • Represent NRH at conferences, webinars, and in prospective client conversations • Help position NRH as a leader in revenue diversification for news organizations • Moving forward sprints and projects with client organizations—keeping tabs on timelines, communicating with clients, and documenting milestones • Executing ‘big picture’ deliverables within your focus areas • Liaising with other members of the Hub team when handoffs are needed or when support is needed that doesn’t fall under your direct purview • Sharing learnings in the Hub Slack space with other Hub team members and clients when applicable • May be called upon to aid in hiring and onboarding, training, and mentorship of employees and contractors as related to this role

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Revenue Specialist will play a key role in leading revenue growth strategies for Hub clients beyond small-dollar fundraising. This role focuses on helping news organizations diversify and expand revenue streams, including major gifts, corporate philanthropy, advertising, sponsorships, events, and other emerging income sources. - Identify revenue growth opportunities and diagnose blockers for Hub client organizations - Design and run revenue sprints and experiments - Help organizations diversify revenue and reduce dependence on any single funding source - Deliver strategic presentations and revenue assessments to clients and leadership teams - Provide accurate and actionable strategic guidance grounded in data and industry context - Audit and refine existing Hub services and documentation within your focus areas - Retire or adapt services that no longer drive value - Pitch new service offerings internally, based on findings from sprints and experiments with clients - Manage timelines and milestones for client projects - Coordinate and communicate with other consulting specialists and the senior director of consulting - Share insights and learnings internally to strengthen cross-team knowledge - Delegate task work relevant to your sprints or projects, when applicable - Serve as an in-house expert in your focus areas - Represent NRH at conferences, webinars, and in prospective client conversations - Help position NRH as a leader in revenue diversification for news organizations Qualifications - 5+ years of experience working in one or more of the following revenue areas in journalism or nonprofits: major donors, corporate philanthropy, advertising, or events - Comfort with data and analytics - Demonstrable experience leading, developing and executing revenue strategy in a professional environment - Excellent interpersonal and problem-solving skills - Empathy, communication, respect, patience, and a willingness to help out - The ability to self-motivate, self-manage and work remotely Requirements - Ability to adapt to new situations, solve problems on the fly, and communicate with those around you - Teamwork and resourcefulness required - Confidence to ask for advice when needed Benefits - 100% remote team - Annual performance reviews with merit-based increases and opportunities for advancement - Full health benefits (medical, dental, vision) - 401k plan with 6% match, immediately vested - Home office stipend and cell phone reimbursement - Flexible work hours with a generous vacation policy - Life insurance - Contribute to a mission-driven organization with a diverse and inclusive team