Fair Labor Association

Role Description Fair Labor Association seeks a Collegiate Programs Associate to support initiatives related to higher education and trademark licensing. This includes supporting FLA’s engagement with FLA University Members, FLA Collegiate Licensee Affiliates, the FLA Collegiate Retailer pilot, and other stakeholders. The Associate supports Collegiate Programs staff with program and project management, tracking and following up on engagement with members and affiliates, and improving the experience of our members and affiliates through effective relationship management and communication. This is a Level 2 position that can be performed remotely from any location. Travel is required 4-6 times per year for internal and external events and conferences. The salary range for this position is $53-58K if based in the U.S. Qualifications - At least two years of relevant work experience, ideally in business, supply chain management, trademark licensing, sourcing, production, corporate social responsibility, and/or human rights. - Strong commitment to FLA’s mission of protecting workers’ rights and supporting members and affiliates to conduct human rights due diligence within their supply chains. - Superior communication skills, both oral and written; proven ability to deal with confidential and sensitive matters; customer service and/or user experience mindset; diplomacy; negotiation skills; poise; sound judgment. - Fluency in English required; additional language skills a plus. - Strong organizational, editing, and copy-editing skills; detail oriented. - Strong digital fluency; MS365 familiarity; advanced Excel skills; experience with AMS/CRM, LMS, and email service providers a plus. - Demonstrated initiative and reliability; ability to work independently with minimal supervision, as well as within a team. - Team-player with willingness to fill team gaps as needed. Requirements - FLA Collegiate Retailer Program Pilot (50%) - Ensures internal coordination to set up FLA platforms for launch and implementation of program pilot (AMS/CRM, LMS, MailChimp, etc.). - Tracks and analyzes FLA Collegiate Retailer program engagement with program components (i.e., Code of Conduct alignment, vendor disclosure, and training participation) and follows up with participants accordingly. - Coordinates communications calendar for participants and assists with planning and writing strategic email communications. - Supports logistics and content development for quarterly training sessions. - Responds to daily inquiries from participants via phone, email, and video call. - Analyzes data to support the pilot evaluation process. - FLA Collegiate Licensee Program (35%) - Researches, implements, and manages a project management platform (i.e. Monday.com, native MS365 tools, etc.) to support FLA Collegiate Licensee Program coordination across departments (Operations, Communications, Finance, Collegiate Programs, etc.) to continuously improve licensee experience with FLA platforms (AMS, LMS, FLDH, MailChimp, etc.) and processes (renewal, training participation, etc.). - Supports internal coordination to further optimize FLA platforms for affiliates (AMS/CRM, LMS, MailChimp, other databases/platforms, etc.). - Supports tracking and analysis of FLA Collegiate Licensee program compliance (i.e., Code of Conduct alignment, factory disclosure, and training participation) and follows up with licensees and licensors accordingly. - Supports coordination of communications calendar for affiliates and assists with planning and writing strategic email communications. - Supports logistics and content development for quarterly training sessions. - Responds to daily inquiries from affiliates via phone, email, and video call. - FLA University Program (15%) - Supports coordination of communications calendar for members and assists with planning and writing strategic email communications. - Supports with logistics and content development for regular caucus and annual meetings and FLA Student Committee meetings. Company Description The Fair Labor Association (FLA) promotes human rights at work. We are an international network of companies, universities, and civil society organizations collaborating to ensure that millions of people working at the world’s factories and farms are paid fairly and protected from risks to their health, safety, and well-being. FLA is headquartered in Washington, D.C., and has offices in Switzerland, Türkiye, and Côte d’Ivoire. For more information, visit www.fairlabor.org .

Role Description The FLA seeks a temporary Program Officer, Social Compliance for a period of 9-12 months to support the FLA Accreditation and Fair Compensation teams. The Program Officer, Social Compliance participates in member company accreditations and is responsible for: - Supporting the ongoing evaluations of companies in the Accreditation Program. - Supporting the research and development of social compliance programs, including fair compensation and gender equity. - Reviewing and analyzing public reports related to the independent workplace assessments conducted by the FLA. - Contributing to the smooth operations of the Social Compliance department. This position is remote and can be based in any location in the U.S. in the following states: CA, CT, DC, FL, GA, IL, MA, MD, NC, NJ, NV, NY, OH, OR, PA, TX, VA, VT, or WA. Qualifications - Strong commitment to the mission of the FLA to protect workers’ rights and conduct due diligence on affiliated businesses and their respective supply chains. Experience at or with the FLA would be an asset. - Graduate degree in business, law, sociology, industrial relations, or other relevant field preferred or the equivalent in experience. - At least three years of professional experience in a relevant field, such as business, supply chain management, sourcing, production, corporate social responsibility, law, human rights, social research, or industrial relations; experience working for a company a plus. - Superior communication skills, both oral and written; proven ability to deal with confidential and sensitive matters; diplomacy; negotiation skills; poise; sound judgment. - Fluency in English required; second language skills in Mandarin, Spanish, or another relevant language a plus. - Strong organizational, editing, and copy-editing skills; detail oriented. - Demonstrated initiative and reliability; ability to work independently with minimal supervision, as well as within a team. - Team-player with willingness to fill team gaps as needed. - Demonstrated initiative and reliability; ability to work independently in a virtual environment. Requirements - Reviews, analyzes, and responds to company compliance documentation, including milestones evaluation results, factory assessments, and others. - Conducts quality reviews of factory assessment reports and wage data. Checks content accuracy and edits for language and grammar. - Tracks departmental workflows; assists with the administrative demands of the accreditation process and helps manage logistics related to independent workplace assessments. - Contributes to the FLA’s evaluation of companies’ labor compliance programs, consistent with the FLA Charter, Principles, Code of Conduct and Benchmarks and adopted policies and procedures. - Assists with headquarter-level assessments, field observations, and desktop verification of affiliate efforts. - Contributes to comprehensive written reports and reviews analyzes data for companies, senior staff, and the FLA Board. - Contributes to the development of new tools, policies, and procedures to enhance the work of the Social Compliance department. - As needed, support the Leadership Team on FLA’s governance committees, working groups, and caucuses, including supporting on meeting coordination, communication, and other relevant tasks. - Other duties and special projects as assigned. - Contributes to the implementation of the Fair Compensation Toolkit, including: - Providing support on guidance materials and procedures, trainings, wage data review, and help desk support to users and subscribers. - Provide support on wage data analysis and reporting. - As needed, support on stakeholder engagement on living wages. - Supports special projects related to fair compensation, including leading communication with project partners, managing documentation and research, providing data analysis, supporting execution of field activities, and reporting. Company Description The Fair Labor Association (FLA) combines the efforts of industry, civil society organizations and colleges and universities to promote and protect workers’ rights and to improve working conditions globally through adherence to international standards. The FLA is headquartered in Washington, D.C., and has offices in Geneva, Switzerland, and Cote d’Ivoire, Ivory Coast. For information, visit www.fairlabor.org .