EverCommerce

• Design, implement, improve, and help operationalize security controls across the enterprise. • Partner with leadership to mature cybersecurity capabilities and support long term security architecture. • Lead or contribute to security initiatives across key domains, including: • Identity and access management • Endpoint security • Network & cloud security • Data security • Vulnerability and exposure management • Logging, detection, and response enablement • Evaluate current state security controls, identify gaps, and recommend practical, risk-based improvements. • Help define and document security standards, architecture patterns, design decisions, and implementation guidance. • Support implementation, integration, tuning, and lifecycle management of security technologies across the stack. • Work cross functionally with technical and non technical stakeholders to ensure security controls are effective, scalable, and aligned with business needs. • Help establish repeatable processes, technical standards, and strong engineering discipline across the security program. • Contribute to a security culture that is collaborative, pragmatic, and focused on enabling the business while reducing risk.

• Collaborate with team members and contribute to technical discussions, learning from senior developers to build your skills. • Work with engineering and product stakeholders to understand the product roadmap and contribute to feature development. • Participate in software development activities, including implementing, testing, and shipping code under the guidance of senior team members. • Support product refinement sessions, aiming to deliver high-quality, scalable software that meets both customer and business needs. • Contribute to creating maintainable solutions by following good design practices, adhering to engineering standards, and striving for quality.

• Identify, engage, and nurture qualified inbound and outbound prospects through phone, email, LinkedIn, and other outreach channels. • Own the entire sales process from discovery through close, including qualification, product demonstrations, proposal development, negotiation, and contract execution. • Build and manage a healthy pipeline of SMB and mid-market opportunities. • Conduct compelling product demonstrations that clearly communicate business value and ROI. • Develop a deep understanding of customer challenges and position Zyratalk as a strategic solution. • Consistently exceed activity, pipeline, and revenue goals. • Partner closely with Sales Development, Marketing, Customer Success, and Product teams to create an exceptional buyer experience. • Represent Zyratalk at industry events, conferences, and customer meetings as needed.

• Collaborate with team members and contribute to technical discussions, learning from senior developers to build your skills. • Work with engineering and product stakeholders to understand the product roadmap and contribute to feature development. • Participate in software development activities, including implementing, testing, and shipping code under the guidance of senior team members. • Support product refinement sessions, aiming to deliver high-quality, scalable software that meets both customer and business needs. • Contribute to creating maintainable solutions by following good design practices, adhering to engineering standards, and striving for quality.

Role Description We are hiring a Senior Security Engineer to help strengthen and scale cybersecurity across a complex, evolving environment. This is a hands-on role for a strong builder, someone who can operate across multiple security domains, move quickly, communicate clearly, and help create structure in an environment where security maturity is growing. This person will work closely with Security Architecture & Engineering leadership and partner across infrastructure, IT, cloud, engineering, and business teams to improve security capabilities and drive meaningful security outcomes. The right candidate is technically strong, self-motivated, adaptable, and excited by the opportunity to help shape and mature security in a company where there is real room to make an impact. Responsibilities: - Design, implement, improve, and help operationalize security controls across the enterprise. - Partner with leadership to mature cybersecurity capabilities and support long-term security architecture. - Lead or contribute to security initiatives across key domains, including: - Identity and access management - Endpoint security - Network & cloud security - Data security - Vulnerability and exposure management - Logging, detection, and response enablement - Evaluate current state security controls, identify gaps, and recommend practical, risk-based improvements. - Help define and document security standards, architecture patterns, design decisions, and implementation guidance. - Support implementation, integration, tuning, and lifecycle management of security technologies across the stack. - Work cross-functionally with technical and non-technical stakeholders to ensure security controls are effective, scalable, and aligned with business needs. - Help establish repeatable processes, technical standards, and strong engineering discipline across the security program. - Contribute to a security culture that is collaborative, pragmatic, and focused on enabling the business while reducing risk. Qualifications - Strong hands-on experience in security engineering, including implementation, administration, and improvement of security controls. - Broad and deep experience across most security domains. - Experience implementing and supporting security tools and controls, not just advising on them. - Ability to move between tactical engineering work and higher-level architectural thinking. - Interest in architecture, with experience in technical design, documentation, standards, or best practice development. - Strong judgment in balancing security risk, business needs, and practical execution. - Experience working in environments where security is still maturing is highly valued. Core Traits - Self-motivated and highly accountable. - Quick learner who can absorb a lot of context and ramp fast. - Comfortable navigating ambiguity and helping create structure. - Strong communicator who can explain technical issues clearly and effectively. - Able to pivot as priorities evolve without losing momentum. - Collaborative, low ego, and easy to work with. - Calm, practical, and execution-focused. - Energized by building security maturity. Preferred Qualifications - Experience in SaaS or complex enterprise environments. - Experience helping build or mature cybersecurity capabilities in a growing organization. - Familiarity with cloud-first and hybrid environments. - Experience partnering closely with IT, infrastructure, and engineering teams. - Exposure to security architecture, control rationalization, or platform standardization efforts. - Experience working effectively in remote or distributed teams. Benefits - Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid. - Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. - RRSP with up to a 4% match and immediate vesting. - Flexible and generous (FTO) time-off. - Employee Stock Purchase Program. Compensation The target base compensation for this position is $160,000 CAD to $190,000 CAD USD per hour/year (only if annual bonus/commission/LTIP is included in compensation) and a variable component included in most US/Canada locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. Company Description EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

• Lead and support a team of Customer Success Managers and Onboarding Specialists, helping them grow, succeed and do their best work. • Build strong relationships with your own portfolio of customers, helping them get the most out of SalonBiz and achieve their business goals. • Help customers succeed from day one by guiding them through onboarding, adoption and long-term success. • Spot challenges early and work with your team to keep customers engaged, supported and set up for success. • Find opportunities to help customers grow, encouraging greater product adoption and use of our payments solutions. • Step in when needed to support your team with complex customer conversations and escalations. • Share ideas and improve the way we work, helping shape processes that make life easier for both customers and the team. • Create a positive team environment where collaboration, accountability and continuous learning are part of everyday work.

• Lead and support a team of Customer Success Managers and Onboarding Specialists, helping them grow, succeed and do their best work. • Build strong relationships with your own portfolio of customers, helping them get the most out of SalonBiz and achieve their business goals. • Help customers succeed from day one by guiding them through onboarding, adoption and long-term success. • Spot challenges early and work with your team to keep customers engaged, supported and set up for success. • Find opportunities to help customers grow, encouraging greater product adoption and use of our payments solutions. • Step in when needed to support your team with complex customer conversations and escalations. • Share ideas and improve the way we work, helping shape processes that make life easier for both customers and the team. • Create a positive team environment where collaboration, accountability and continuous learning are part of everyday work.

Role Description We are looking for a Software Engineer IV to focus on our EverHealth products. On the software development team in the EverHealth team, you will be responsible for developing new features and functionality that both maintain existing experiences as well as drive innovation to support growth for our solution and customers. Key Responsibilities: - Work with a team of industry experts to design and develop sophisticated software - Code, test and deployment of software - Assist team with problem solving and debugging to ensure solid, bug free platforms - Review pull requests - Contribute to agile ceremonies such as standup, refinement and retros - Expand and maintain unit test coverage Qualifications - 5-8 years working with: - Python/Django - expertise required - JavaScript and modern SPA frameworks (React experience preferred) - OOP - Rest API/GraphQL experience (Apollo) - Version control systems (Github) - Work Management and Documentation using Atlassian Suite (Jira/Confluence) - ORM frameworks (SqlAlchemy) - Relational databases (SQL Server / T-SQL preferred), including complex stored procedures, functions, and performance tuning - Caching technologies like Redis - Experience designing and developing enterprise level software - Multi-threaded applications - Application Performance Monitoring (APM) and Observability (New Relic/Sentry) - 1-2 years working with: - AI/ML - General understanding: - ANSI HIPAA transactions (835, 837, 270, 271, etc.) - Health Information Technology (HIT) - U.S. healthcare regulatory requirements such as MIPS, Meaningful Use, or ONC certification standards Requirements This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits - Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid - Robust health and wellness benefits, including an annual wellness stipend - Continued investment in your professional development through Udemy - 401k or RRSP with company match - Annual wellness stipend - Flexible and generous paid time off - Employee Stock Purchase Program Compensation EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $145,000 - $160,000 USD Per Year. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. EverCommerce considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

• Design, build, test, and deploy AI-enabled and automation-driven workflows for GTM processes • Apply LLM capabilities and AI tooling to improve GTM and RevOps productivity and execution quality • Create reusable assets such as agent templates, prompt libraries, automation patterns, and reference flows. • Implement end-to-end automations triggered by copilots/agents or business events (approvals, notifications, data updates). • Use automation and orchestration platforms (e.g., n8n, API integrations, MCP servers) to develop scalable solutions • Own delivery from prototype through production-ready solution, including testing, documentation, and handoff. • Partner with GTM teams to translate business requirements into technical solutions • Identify technical risks, constraints, and dependencies early in solution design • Ensure solutions align with Everhealth privacy, security, and governance standards • Design and deliver hands-on training for employees, makers, and business teams on AI-enabled workflows. • Maintain documentation for deployed workflows and integrations • Monitor performance and reliability of automation solutions • Ensure AI solutions include clear usage guidance, limitations, and human oversight expectations. • Coach teams on prompting best practices, output validation, and appropriate use of AI in daily work. Serve as a go-to internal expert through workshops, office hours, and direct support. • Help establish guardrails that enable safe innovation without unnecessary friction. • Stay current on emerging AI models, automation tools, and workflow orchestration platforms

• Partner with the Lead Product Manager to ensure the backlog is refined, well-documented, and ready for development • Write clear, testable user stories and acceptance criteria for product enhancements, bugs, and technical requests • Facilitate meetings with internal SMEs (support, training, customer success) to gather context, replicate issues, and document edge cases • Support backlog refinement sessions and sprint planning by ensuring stories meet the Definition of Ready • Help prepare discovery materials and documentation for new features or customer needs • Organize supporting materials like workflows, screenshots, support cases, and stakeholder notes • Serve as a liaison between customer-facing teams and developers, helping ensure issues are well understood before development begins • Follow up with stakeholders to resolve outstanding questions or missing information for development work • Contribute to internal product documentation and knowledge base articles