eventfirst

• Telephone customer support: You are the first point of contact by phone and guide our clients in a friendly and professional manner through the entire event process. • Needs analysis & consulting: You conduct structured calls, clarify requirements, and assist in selecting event formats, venues, and services. • Coordination with partners: You handle phone contact with venues, caterers, and vendors to obtain quotes and coordinate arrangements. • Use of our AI platform: You actively use our software to support event planning and provide valuable feedback to the product team. • Documentation & follow-up: You document conversations, maintain our systems (CRM/project management), and assist in preparing proposals and reports. • Event support: You are present on-site at events to ensure they are executed successfully.

• Entgegennahme und Qualifizierung von eingehenden Event-Anfragen • Terminierung von Beratungsgesprächen für unser Event-Management-Team • Erstinformation zu unserem Leistungsangebot • Nachfassen bei offenen Anfragen bis zum vereinbarten Termin

• Work with the founding team to shape product and engineering culture • Solve complex engineering problems in event planning • Design and build a product for capturing and structuring expert domain knowledge • Collaborate with in-house event planning experts

• Automate the complex, multi-party coordination of event planning • Solve critical engineering problems by building tools to capture and structure expert domain knowledge • Design and build a product for event planning experts to craft, test, and scale complex prompt chains and agentic workflows