EPTA GROUP

• Build, manage, and grow a strong customer portfolio within your assigned area • Promote and sell commercial refrigeration equipment and services to B2B clients • Prepare and present compelling commercial offers in collaboration with our Sales Back Office • Lead negotiations and close deals with confidence • Work closely with Sales & Project Support to ensure accurate and competitive quotations • Activate marketing initiatives together with our Trade Marketing team • Contribute to budgeting and deliver reliable monthly sales forecasts • Monitor key KPIs such as overdues and stock performance

• Manage technical training for clients and local Epta entities during client visits. • Implementation of remote support through digital platforms. • Implementation of digital training such as eLearning and video instructions. • Support the client technical department to integrate Epta solutions. • Assist clients in managing warranty requests and/or spare parts orders through our portal. • Contribute to customer satisfaction by presenting Epta solutions (with a focus on technical aspects and innovation). • Collect market information and client needs. • Collaborate with internal departments to improve Epta solutions based on client needs. • Promote sales activities and sell all products and services of new equipment.

• Manage technical training for clients and local Epta entities during client visits. • Implementation of remote support through digital platforms**Implementation of digital training such as eLearning and video instructions • Support the client technical department to integrate Epta solutions • Assist clients in managing warranty requests and/or spare parts orders through our portal • Contribute to customer satisfaction by presenting Epta solutions (with a focus on technical aspects and innovation) • Collect market information and client needs • Collaborate with internal departments to improve Epta solutions based on client needs • Promote sales activities and sell all products and services of new equipment

• Sviluppare e mantenere relazioni a lungo termine con i clienti chiave • Fungere da punto di contatto principale, rispondendo a domande, dubbi e richieste dei clienti • Identificare nuove opportunità di business e promuovere l'upselling/cross-selling di prodotti o servizi ai clienti esistenti. Raggiungere e superare gli obiettivi di vendita, di fatturato e di crescita • Condurre ricerche di mercato per comprendere le tendenze del settore, le esigenze dei clienti e le attività della concorrenza. Fornire approfondimenti e raccomandazioni per ottimizzare le strategie di vendita e l'offerta di prodotti • Utilizzare sistemi CRM per monitorare le interazioni con i clienti e gestire le pipeline • Collaborare con i team interni (marketing, sviluppo prodotto e operations) per garantire un'erogazione del servizio impeccabile • Gestire le negoziazioni contrattuali, gli accordi sui prezzi e le condizioni di pagamento con i clienti • Garantire la conformità alle politiche aziendali, alle normative di settore e ai requisiti legali