Eolas Medical

Why Join Eolas Medical We’re now hiring a Senior Account Manager to work alongside a team of doctors and engineers helping build, scale, deploy and implement the next generation of clinician engagement and insights for Industry. This is not a traditional role. - You will work with a small, mission-driven group of clinician-engineers - You will join at a pivotal moment as we scale from a lean team to a global organisation - Your work will directly influence how industry leverage the next wave of clinician insights and engagement through AI driven technology platforms Role Overview You will partner closely with internal teams, our agency partners and our industry clients to manage end-to-end campaigns on our platform, ensuring seamless delivery and exceptional client experience. This is an ideal role for a highly organised, driven, client-focused professional with a strategic mindset and a passion for healthcare technology. You are joining a fast paced, ambitious, market-leading business which is scaling rapidly and looking to re-define how we effectively engage with clinicians and generate meaningful insights that can guide and improve healthcare as a whole. The role comes with high responsibility and accountability for your outputs. You will work closely with the CCO to scale an already successful process and aim to continually refine and improve over time. Responsibilities - Own and manage our campaigns across the full lifecycle, from planning, development and reporting, working closely with our clients and agency partners - Tracking existing KPIs to ensure successful campaign engagement - Build campaign analytics dashboards to share and communicate with the client - Engage with our agency partners and clients directly throughout the project life-cycle, across functions and senior stakeholders. You will be the point of contact for clients representing the business - Collaborate with internal teams for product feedback - Execute on project scoping and share strategic insight to support clients/agencies maximise the value from our platform that aligns to their strategic priorities and broader media plan. - Coordinate with clients and agencies for creative assets and QA - Build and nurture strong client relationships to support future business and drive growth What we’re looking for: You must have a deep understanding of the UK healthcare landscape matched with a focus for customer satisfaction. You'll be leading by example and will play a leading role in shaping the business as we continue to scale. - 4+ years’ experience in Account management within Pharma/Agency/Clinician Platform environment - Strong client service focus and ability to manage senior stakeholder relationships. - Excellent organisation, communication, and presentation skills. - Results-driven, proactive, accountable and able to prioritise in a fast-paced environment. - Knowledge of healthcare/pharmaceutical marketing, and compliance landscape within the UK (ABPI Code of Conduct) - Team player, strong work ethic, and high EQ individual - Excels in an entrepreneurial environment with only moderate supervision. - Experience in a startup environment (nice to have)

The Opportunity Hospitals are made up of dozens of individual departments, each with their own budgets, decision makers, and needs. Rather than slow, top down enterprise sales, Eolas is focused on high velocity, departmental level SaaS sales, sold directly to clinical departments. There are approximately 2 million hospital departments globally. Our goal is to establish Eolas as the default clinical knowledge platform across this entire ecosystem. This role is ideal for an experienced SaaS Account Executive who has successfully closed high volumes of deals and wants to apply that skillset in a meaningful, fast growing AI healthcare company. The Role As an Account Executive at Eolas, you will own the full sales cycle and be responsible for consistently closing departmental SaaS deals. This is a hands-on role requiring speed, discipline, and strong deal management. You will work closely with the founder and leadership team and play a key role in shaping Eolas’s go to market approach, sales playbook, and scalable processes. You will not be handing deals off. You will not be measured on meetings booked. You will be measured on revenue closed. Key Responsibilities - Own the full sales cycle from first conversation to close - Consistently close high volumes of SaaS deals with hospital departments - Manage a high volume pipeline of transactional but consultative deals - Build relationships with clinicians, departmental leads, and operational stakeholders - Clearly articulate the value of Eolas and AI powered clinical knowledge in a clinical setting - Drive adoption across multiple departments within the same hospital - Accurately forecast revenue and manage pipeline hygiene - Capture repeatable patterns and contribute to building Eolas’s Sales Playbook - Work closely with product and leadership to refine messaging, pricing, and positioning What We’re Looking For Essential - Proven experience as an Account Executive selling SaaS - Demonstrable track record of closing deals at volume - Experience managing a high velocity, transactional sales cycle - Comfortable running multiple deals in parallel - Strong discovery, objection handling, and closing skills - Highly self motivated and comfortable working autonomously Nice to Have - Experience selling into healthcare or regulated industries - Experience selling workflow or productivity software - Interest in AI, clinical tools, or healthcare technology We are not looking for: - Enterprise only sellers with long, top down sales cycles - SDRs looking for their first closing role - Candidates without direct SaaS closing experience Why Join Eolas - Be the first Account Executive at a proven AI healthcare company - Huge global market with established product market fit - Opportunity to help define a repeatable, scalable sales motion - Real ownership and influence over how the company grows - Competitive base salary, uncapped commission, and meaningful equity - Clear progression into senior sales or leadership roles as we scale Who Will Thrive in This Role You enjoy running a fast paced pipeline, closing deals frequently, and seeing the direct impact of your work. You are commercially sharp, process minded, and motivated by building something from an early stage. You want more than just hitting quota, you want to help build how sales works in a company with real impact. If that sounds like you, we’d love to hear from you. How to Apply - If you’re excited by the challenge of scaling complex implementations, enjoy working directly with customers, and want to build something that truly matters in healthcare, we’d love to hear from you, please apply directly here on our website. Why join Eolas Medical This is not a normal Sales role. You will help define how AI is safely used in front line healthcare and actually get it there. You will work with a small team of clinicians and engineers who care deeply about both product quality and patient outcomes. You will join at the moment we move from a lean, scrappy team of seven to a scaled organisation with real resources behind it. You will be the person who shapes how Eolas Medical builds the Sales function for years to come.

The Opportunity We are hiring our first Customer Success Lead, with a core focus on content implementation and onboarding at scale. You will own the end-to-end process of getting hospitals and healthcare teams live on Eolas: working directly with hospital departments and system level stakeholders to ingest, structure, and deploy their internal content onto the platform as quickly and smoothly as possible. Initially, this is a very hands-on role. You will be uploading content, creating team spaces, working directly with customers, and solving messy real-world problems. Over time, you will design and build the repeatable systems, tooling, and playbooks that allow us to scale this process to millions of departments globally. If you enjoy building something from scratch, working closely with customers, and turning complexity into simple, scalable processes, this role is for you. What You’ll Do Customer Onboarding & Implementation - Lead the onboarding and implementation of Eolas for new hospital customers - Work directly with hospital departments and central teams to collect, upload, and organise policies, procedures, and internal content - Configure team spaces, access controls, and content structures to reflect real clinical workflows - Act as the primary point of contact during the implementation phase, ensuring customers go live quickly and confidently Content Operations & Management - Upload, manage, and maintain large volumes of clinical and operational content - Ensure content is structured, searchable, and aligned with best practices for discoverability and safety - Help customers rationalise and improve their content where needed, not just migrate it - Support ongoing updates, governance, and content lifecycle management post go-live Building Scalable Systems - Design and document repeatable onboarding and content ingestion processes - Identify bottlenecks, manual steps, and opportunities for automation - Work closely with product and engineering to improve tooling for content ingestion, management, and governance - Build playbooks, templates, and frameworks that allow Customer Success to scale globally Customer Success Leadership - Be the founding member of the Customer Success function - Shape how we define success, onboarding metrics, and implementation timelines - Influence future hires, team structure, and long-term Customer Success strategy - Act as the voice of the customer internally, feeding insights back into product and roadmap decisions Who We’re Looking For You don’t need to tick every box, but most of these should sound like you. Experience - Significant experience in customer success, implementation, onboarding, or professional services roles - Technology focused - you’re technology obsessed and recognise the value AI has to streamline processes and you’re activity using AI tooling in your day to day work flows - Proven track record of implementing complex SaaS platforms - Experience working with content-heavy systems (knowledge bases, document management systems, CMS, intranets, or similar) - Experience working with healthcare organisations, hospitals, or regulated environments is a strong advantage Skills & Attributes - Comfortable being hands-on and detail-oriented while also thinking strategically - Able to manage complex stakeholders and guide customers through change - Strong organisational skills with the ability to manage multiple implementations in parallel - Process-driven mindset with a passion for building scalable systems - Clear communicator who can work effectively with clinicians, administrators, engineers, and founders - Enjoys ambiguity and early-stage environments where you help define the role as you go How to Apply If you’re excited by the challenge of scaling complex implementations, enjoy working directly with customers, and want to build something that truly matters in healthcare, we’d love to hear from you, please apply directly on our website here. Why join Eolas Medical This is not a normal customer success role. You will help define how AI is safely used in front line healthcare. You will work with a small team of clinicians and engineers who care deeply about both product quality and patient outcomes. You will join at the moment we move from a lean, scrappy team of seven to a scaled organisation with real resources behind it. You will be the person who shapes how Eolas Medical builds the CX function for years to come.