Envision Horizons

Full Stack Developer ​Reports to: Database Manager Location: Remote (U.S. based) - Ideally in one of our Hub Cities Compensation: $95,000 - $110,000 annual + discretionary performance bonus Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. Our team helps brands build awareness, capture market share, and drive profitability through data-driven strategy and execution. We believe high-performing teams are built on trust, curiosity, and the power of collective expertise. As a leading force in global eCommerce acceleration, our diverse, tech-driven professionals don’t just react to the industry; they shape it. By fusing ambitious thinking with compassion, we deliver exceptional client outcomes while making space for every individual to create, grow, and genuinely thrive. Each team member influences our evolution, enjoying flexibility and support unmatched by larger organizations. Here, your impact is real, your ideas matter, and your career trajectory is limitless.​​Role Overview Join Envision Horizons as a Full Stack Developer and help us build the next generation of internal tools and services! In this role, you will be an essential part of our engineering team, contributing to the development and maintenance of the marketing, analytics, and reporting platforms that drive our global eCommerce strategy. You’ll work across the full stack to implement critical features, optimize data workflows in .NET and SQL, and ensure our systems provide an elegant experience for our internal teams. This role is a perfect fit for a developer who has mastered the fundamentals and is ready to take on more ownership in a fast-paced, data-driven environment. At Envision Horizons, you’ll enjoy a remote-first culture that values curiosity and provides the support you need to refine your technical expertise while making a real impact on our business growth. How You’ll Make an Impact - Support & Develop: Build and maintain backend services and RESTful APIs in .NET (C#), focusing on clean, readable code that powers our internal operations. - Data Execution: Write and optimize SQL queries (MySQL) to manage data flow and help the team extract meaningful insights for client reporting. - Enhance UI/UX: Update and improve internal tool interfaces using Razor (.cshtml) and vanilla JavaScript, ensuring a smooth and functional experience for our strategy teams. - Learn & Integrate: Assist in connecting third-party APIs (like Amazon and SmartScout) under the guidance of senior engineers to expand our platform’s reach. - Maintain Quality: Proactively troubleshoot and debug code to ensure system stability, taking ownership of the reliability of the features you build. - Collaborative Growth: Participate in sprint planning and brainstorm sessions, contributing ideas while learning from a team of seasoned eCommerce experts. - Code Stewardship: Engage in peer code reviews to maintain high standards and accelerate your own professional development. What Sets You Apart - 1–3 years of professional experience in software development, with a focus on building and maintaining web applications. - Strong foundational knowledge of C# (.NET) and a solid understanding of how RESTful APIs function. - Proficiency with SQL (MySQL or similar); you should be comfortable writing queries, joining tables, and managing data integrity. - Experience with Front-End Basics: You have a working knowledge of Razor views (.cshtml) and are comfortable writing vanilla JavaScript, HTML, and CSS without relying solely on heavy frameworks. - Familiarity with Git: You understand standard version control workflows and are comfortable collaborating in a shared codebase. - Adaptability: You thrive in a dynamic, remote-first environment and are excited to grow your skills within the e-commerce and retail media space. - Problem-Solving Mindset: You are a clear communicator who enjoys deconstructing technical challenges and is eager to learn new systems. Nice to Have's - Initial exposure to AWS services (S3, RDS, or Elastic Beanstalk). - A desire to learn or previous exposure to e-commerce APIs (Amazon, Walmart, Shopify). - Understanding of basic data processing or interest in marketing analytics Benefits: - Competitive base salary and discretionary bonus, so your results and ambition are truly rewarded. - Fully remote culture, with collaborative hubs in New York, Boston, Chicago, Denver, Salt Lake City, and Seattle; join us from anywhere, but connect where opportunity grows. - Comprehensive health, vision, and dental insurance with a minimum company contribution, 401(k) match to plan for your future, and flexible PTO and wellness days to support both your personal and professional well-being. - Career growth support, ongoing learning opportunities, 1:1 leadership coaching program, and structured mentorship opportunities. - Engaging virtual team events and activities throughout the year. - Partnership with Talkspace for free mental health support. Why Envision Horizons? - Culture-Driven: Our values: Be a Leader, Get It Done, Be Inquisitive, and Have Humility, are more than words. They’re the foundation of every win and the reason our team stays and grows. - Empowered Growth: With open leadership, mentorship, and real opportunities for upskilling and career pathing, your ambition won’t hit a ceiling here. - Opportunity for Impact: Small enough that your voice matters and big enough to work with the world’s most exciting brands. - True Flexibility: Design your workday around life, wherever you are, with both remote autonomy and collaborative energy Envision Horizons is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. Envision Horizons is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Important Notice: Recruitment Fraud Warning Envision Horizons has recently been made aware of fraudulent recruiting activities involving individuals falsely claiming to represent our company. Please note that we never ask candidates for personal financial information, money, or payments at any stage of the hiring process. We also do not use Telegram or other informal messaging apps for interviews or official recruitment communication. All legitimate communication from our recruitment team will come from an email address ending in @envisionhorizons.com, and interviews are conducted only through our official channels, including email and JazzHR, our recruitment platform. If you are contacted by someone claiming to represent Envision Horizons and the communication seems suspicious, please do not share any personal information or send any money. Instead, report the incident by emailing trust@envisionhorizons.com so appropriate action can be taken. Your safety and trust are our priority.

Director of TikTok Job Title: Director of TikTok Location: Remote (U.S. based) - Ideally in one of our Hub Cities Reports to: VP of Strategic Partnerships Division: New Business Unit – TikTok Services Compensation: $150,000 - $180,000 + discretionary bonus Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. Our team helps brands build awareness, capture market share, and drive profitability through data-driven strategy and execution. We believe high-performing teams are built on trust, curiosity, and the power of collective expertise. As a leading force in global eCommerce acceleration, our diverse, tech-driven professionals don’t just react to the industry; they shape it. By fusing ambitious thinking with compassion, we deliver exceptional client outcomes while making space for every individual to create, grow, and genuinely thrive. Each team member influences our evolution, enjoying flexibility and support unmatched by larger organizations. Here, your impact is real, your ideas matter, and your career trajectory is limitless.​​ This presents an exciting opportunity for a proactive, strategic Director to make a lasting impact on the future of our organization. We are launching a new TikTok business unit, and we are looking for a Director of TikTok to build the vision, strategy, team, and service model from the ground up. Role Overview The Director of TikTok will be responsible for building Envision Horizons’ TikTok division into a scalable, high-performing business unit. This is a unique opportunity for a strategic, entrepreneurial leader who is equally comfortable rolling up their sleeves. You will define the offering, lead go-to-market strategy, support Sales in pitching to our existing client portfolio, and design a plan to attract and sign net-new TikTok clients. You’ll bring deep expertise in service mapping and competitor analysis, leveraging market intelligence to inform strategy and stay ahead of trends. You will oversee the development of a full-service TikTok solution—including content, paid media, influencer collaborations, community engagement, analytics, and commerce activation. This includes everything from live shopping and product discovery to checkout and logistics, making shopping on TikTok joyful, engaging, and effortless for our brand partner customers. This role requires both vision and hands-on execution to successfully launch and grow the division. How You’ll Make An Impact - Build & Lead the TikTok Division - Design the business plan, service model, and pricing strategy for a full-service TikTok offering. - Build the operational foundation and best-in-class processes for content, media, and influencer programs. - Act as our internal TikTok thought leader; always ahead of trends, algorithms, and platform innovations. - Drive Growth & New Business - Partner with Sales to expand TikTok offerings across our client portfolio. - Lead go-to-market plans that attract fresh, TikTok-first brands. - Craft case studies, sales materials, and frameworks that set us apart in the market. - Create & Elevate Client Success - Oversee and, when needed, execute content strategy, paid campaigns, and community activations. - Guide creative and influencer partnerships that deliver real results. - Track performance, uncover insights, and continuously optimize for ROI. - Collaborate to Scale - Integrate TikTok into larger client strategies with Creative, Growth, and Client Services teams. - Partner with Product, Operations, and Data teams to build smarter, automated workflows and reporting tools. - Maximize our technology ecosystem for faster, smarter growth. - Lead, Inspire & Grow the Team - Recruit, train, and mentor TikTok creators, media strategists, and specialists. - Build a culture of creativity, accountability, and speed. - Own division-level P&L, forecasting, and growth targets. What Sets You Apart - 6+ years of experience in social media strategy, TikTok content leadership, performance marketing, or influencer program management. - Serve as subject matter expert on TikTok market trends, agency service offerings and competitor insights to help inform Envision Horizons’ Service model. - Demonstrated success building TikTok programs, launching channel strategies, or scaling social media offerings. - Strong understanding of TikTok’s creative ecosystem, trends, paid media platform, influencer marketplace, and analytics tools. - Entrepreneurial mindset with the ability to build something from zero to one. Experience working in or with agencies preferred. - Strong communication, client-facing, and presentation skills. - Ability to balance big-picture strategy with hands-on work to move the business forward. Unique Role Opportunities - Lead a brand-new business unit with the autonomy to shape the vision and build something meaningful. - Access an existing portfolio of clients eager to expand into TikTok. - Work with a collaborative, fast-moving leadership team. - Opportunity to grow into a VP-level role as the TikTok division scales. Benefits: - Competitive base salary and discretionary bonus, so your results and ambition are truly rewarded. - Fully remote culture, with collaborative hubs in New York, Boston, Chicago, Denver, Salt Lake City, and Seattle; join us from anywhere, but connect where opportunity grows. - Comprehensive health, vision, and dental insurance with a minimum company contribution, 401(k) match to plan for your future, and flexible PTO and wellness days to support both your personal and professional well-being. - Career growth support, ongoing learning opportunities, 1:1 leadership coaching program, and structured mentorship opportunities. - Engaging virtual team events and activities throughout the year. - Partnership with Talkspace for free mental health support. Why Envision Horizons? - Culture-Driven: Our values: Be a Leader, Get It Done, Be Inquisitive, and Have Humility, are more than words. They’re the foundation of every win and the reason our team stays and grows. - Empowered Growth: With open leadership, mentorship, and real opportunities for upskilling and career pathing, your ambition won’t hit a ceiling here. - Opportunity for Impact: Small enough that your voice matters and big enough to work with the world’s most exciting brands. - True Flexibility: Design your workday around life, wherever you are, with both remote autonomy and collaborative energy. Envision Horizons is committed to building an inclusive environment for people of all backgrounds, and everyone is encouraged to apply. Envision Horizons is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Important Notice: Recruitment Fraud Warning Envision Horizons has recently been made aware of fraudulent recruiting activities involving individuals falsely claiming to represent our company. Please note that we never ask candidates for personal financial information, money, or payments at any stage of the hiring process. We also do not use Telegram or other informal messaging apps for interviews or official recruitment communication. All legitimate communication from our recruitment team will come from an email address ending in @envisionhorizons.com, and interviews are conducted only through our official channels, including email and JazzHR, our recruitment platform. If you are contacted by someone claiming to represent Envision Horizons and the communication seems suspicious, please do not share any personal information or send any money. Instead, report the incident by emailing trust@envisionhorizons.com so appropriate action can be taken. Your safety and trust are our priority.

Job Title: Account Director Reports to: VP of Client Services Location: Remote, Ideally: NYC, Boston, Denver, SLC, Chicago, or Seattle Salary: $120,000 - $150,000 + commission Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. Our team helps brands build awareness, capture market share, and drive profitability through data-driven strategy and execution. We believe high-performing teams are built on trust, curiosity, and the power of collective expertise. As a leading force in global eCommerce acceleration, our diverse, tech-driven professionals don’t just react to the industry; they shape it. By fusing ambitious thinking with compassion, we deliver exceptional client outcomes while making space for every individual to create, grow, and genuinely thrive. Each team member influences our evolution, enjoying flexibility and support unmatched by larger organizations. Here, your impact is real, your ideas matter, and your career trajectory is limitless.​​ Role Overview We are seeking an experienced Account Director to manage premium client portfolios at Envision Horizons. You will lead a team of talented account managers and strategists, cultivate client relationships, and develop brand growth strategies across diverse verticals. This role balances insightful leadership, analytical rigor, and a collaborative approach to maximize client success and agency growth. How You’ll Make an Impact - Build long-term, trusted partnerships with established brands, becoming their strategic consultant for eCommerce and Amazon advertising. - Direct and mentor a team, empowering professional growth through proactive support, training, and real-time feedback. - Lead development and approval of forecasts, media plans, and profitability reports, translating analytics into actionable growth strategies. - Analyze competitive environments and new Amazon features to keep every client ahead of market trends. - Strategically resolve challenges, ensuring smooth operations, high client satisfaction, and effective conflict management. - Coordinate task execution across account managers, support teams, and virtual assistants for streamlined delivery. - Join agency leadership meetings to champion client perspectives and drive resource alignment. - Innovate internal processes, promoting operational efficiency and team accountability. What Sets You Apart - 5+ years directly managing consumer brands in Amazon/eCommerce environments, with an emphasis on results-oriented growth. - 2+ years in team leadership, confidently growing, training, and managing agency staff. - Demonstrated track record in agency account direction, with successful multi-brand management and paid media strategies (Amazon PPC and DSP highly preferred). - Bachelor’s degree in business, marketing, or related discipline (or equivalent high-performance experience). - Outstanding communication both written and verbal across client calls, presentations, and reporting. - Proficiency in MS Office, Google Suite, and advanced Excel functions (vlookup, pivot tables, formulas). - High self-motivation and penchant for exceeding KPIs in a fast-paced, remote-first agency. - Analytical mindset paired with a creative, solutions-based approach to challenges. Benefits: - Competitive base salary plus uncapped commissions, so your results and ambition are truly rewarded. - Fully remote culture, with collaborative hubs in New York, Boston, Chicago, Denver, Salt Lake City, and Seattle; join us from anywhere, but connect where opportunity grows. - Comprehensive health, vision, and dental insurance with a minimum company contribution, 401(k) match to plan for your future, and flexible PTO and wellness days to support both your personal and professional well-being. - Career growth support, ongoing learning opportunities, 1:1 leadership coaching program, and structured mentorship opportunities. - Engaging virtual team events and activities throughout the year. - Partnership with Talkspace for free mental health support. Why Envision Horizons? - Culture-Driven: Our values: Be a Leader, Get It Done, Be Inquisitive, and Have Humility, are more than words. They’re the foundation of every win and the reason our team stays and grows. - Empowered Growth: With open leadership, mentorship, and real opportunities for upskilling and career pathing, your ambition won’t hit a ceiling here. - Opportunity for Impact: Small enough that your voice matters and big enough to work with the world’s most exciting brands. - True Flexibility: Design your workday around life, wherever you are, with both remote autonomy and collaborative energy. Envision Horizons is committed to building an inclusive environment for people of all backgrounds, and everyone is encouraged to apply. Envision Horizons is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Important Notice: Recruitment Fraud Warning Envision Horizons has recently been made aware of fraudulent recruiting activities involving individuals falsely claiming to represent our company. Please note that we never ask candidates for personal financial information, money, or payments at any stage of the hiring process. We also do not use Telegram or other informal messaging apps for interviews or official recruitment communication. All legitimate communication from our recruitment team will come from an email address ending in @envisionhorizons.com, and interviews are conducted only through our official channels, including email and JazzHR, our recruitment platform. If you are contacted by someone claiming to represent Envision Horizons and the communication seems suspicious, please do not share any personal information or send any money. Instead, report the incident by emailing trust@envisionhorizons.com so appropriate action can be taken. Your safety and trust are our priority.

Talent Acquisition Partner Reports to: VP of People & Culture Location: Remote - U.S. Comp: $100,000 - $130,000 + discretionary bonus Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. Our team helps brands build awareness, capture market share, and drive profitability through data-driven strategy and execution. We believe high-performing teams are built on trust, curiosity, and the power of collective expertise. As a leading force in global eCommerce acceleration, our diverse, tech-driven professionals don’t just react to the industry; they shape it. By fusing ambitious thinking with compassion, we deliver exceptional client outcomes while making space for every individual to create, grow, and genuinely thrive. Each team member influences our evolution, enjoying flexibility and support unmatched by larger organizations. Here, your impact is real, your ideas matter, and your career trajectory is limitless.​​ Role overview The Talent Acquisition Partner will serve as a partner to hiring managers, owning the end-to-end recruitment process for all positions. This person will be responsible for sourcing, attracting, and hiring top talent while fostering strong relationships and ensuring an exceptional candidate experience. The ideal candidate has a demonstrated ability to independently manage a busy workload and drive successful, proactive hiring outcomes. We’re specifically seeking someone who has managed recruitment workflows in small, growing companies or startups and someone comfortable operating in a lean environment, balancing hands-on recruiting with process improvement. The ideal candidate has experience managing full-cycle recruitment while also helping to design and optimize hiring processes, tools, and candidate experiences. How You’ll Make An Impact - Full-cycle recruitment: Manage the complete recruitment lifecycle, including requisition intake, sourcing, screening, interviewing, and offer negotiation for a variety of global roles. - Strategic partnership: Act as a trusted partner to hiring managers, guiding them on recruitment best practices, market trends, and effective hiring strategies. - Sourcing and talent pipelining: Develop and execute innovative sourcing strategies to find and attract passive candidates through various channels, such as social media, networking, industry events, and employee referrals. Proactively build and maintain a talent pipeline for critical and recurring roles. - Candidate experience: Deliver a seamless, informative, and positive candidate experience for all applicants, from initial contact through onboarding. - Employer Branding: Collaborate with marketing and leadership to strengthen Envision Horizons’ employer brand through social media, content, and participation in industry events. - Process improvement: Collaborate with the hiring teams to refine and implement efficient hiring processes, tools, and best practices. Leverage automation and technology to streamline sourcing, communication, and assessment processes. - Data and reporting: Track key recruitment metrics (e.g., time-to-fill, source-of-hire) using an Applicant Tracking System (ATS) to provide data-driven insights and guide decision-making. Develop dashboards to assess hiring quality, candidate conversion rates, and long-term retention outcomes. - Continuous Learning: Stay current with labor market trends, emerging recruitment technologies, and legislative updates impacting hiring. What Sets You Apart - 5–7 years of full-cycle recruiting experience within small, high-growth companies or startups, where you’ve managed recruiting workflows end-to-end and contributed to process development or optimization. - Proven ability to refine and enhance recruiting processes, tools, and candidate experiences to support growth and efficiency. - Successful track record of sourcing and hiring passive candidates across a range of roles and geographies. - Strong communication, relationship-building, and stakeholder management skills. - Excellent organizational abilities, with comfort managing multiple searches in a fast-paced, evolving environment. - Experience with building out Applicant Tracking Systems (ATS), sourcing platforms, and recruitment analytics. - Analytical mindset with the ability to translate data into meaningful insights and actionable strategies. - Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. Benefits: - Fully remote culture, with collaborative hubs in New York, Boston, Chicago, Denver, Salt Lake City, and Seattle; join us from anywhere, but connect where opportunity grows. - Comprehensive health, vision, and dental insurance with a minimum company contribution, 401(k) match to plan for your future, and flexible PTO and wellness days to support both your personal and professional well-being. - Career growth support, ongoing learning opportunities, 1:1 leadership coaching program, and structured mentorship opportunities. - Engaging virtual team events and activities throughout the year. - Partnership with Talkspace for free mental health support. Why Envision Horizons? - Culture-Driven: Our values: Be a Leader, Get It Done, Be Inquisitive, and Have Humility, are more than words. They’re the foundation of every win and the reason our team stays and grows. - Empowered Growth: With open leadership, mentorship, and real opportunities for upskilling and career pathing, your ambition won’t hit a ceiling here. - Opportunity for Impact: Small enough that your voice matters and big enough to work with the world’s most exciting brands. - True Flexibility: Design your workday around life, wherever you are, with both remote autonomy and collaborative energy. Envision Horizons is committed to building an inclusive environment for people of all backgrounds, and everyone is encouraged to apply. Envision Horizons is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

• Own marketing-sourced and marketing-influenced pipeline, targeting 40–60% contribution to new revenue. • Partner with Sales leadership on forecasting, pipeline health, and revenue planning. • Define and continuously refine Envision Horizons’ Ideal Customer Profiles across SMB and mid-market. • Own the full-funnel demand generation strategy across channels, including paid search, paid social, content-led programs, events, and webinars. • Serve as a strategic partner to Sales leadership to improve pipeline conversion. • Own Envision Horizons’ brand positioning in a competitive agency market. • Own the conference and event strategy as a key growth lever. • Partner with division and service-line leaders to refine offerings based on market demand and client feedback. • Lead marketing operations with a focus on AI utilization to enhance efficiency, insights, and content scalability.

• Design, implement, and maintain robust backend services and RESTful APIs in .NET (C#) • Craft and optimize complex SQL queries (MySQL) • Build and enhance intuitive front-end features using Razor (.cshtml) and vanilla JavaScript, HTML, and CSS • Seamlessly connect third-party APIs • Troubleshoot, debug, and resolve challenges across the stack • Engage in code reviews, sharing knowledge and best practices

• Plan, launch, and optimize high-performing campaigns across Amazon’s advertising ecosystem (Sponsored Product, Sponsored Brand, and Sponsored Display) • Develop, monitor, and refine KPIs and budgets to ensure every dollar drives measurable results • Audit and analyze campaign history to uncover key performance trends and opportunities for scale • Maintain hands-on control of budgets, ensuring efficient spending and maximum ROI • Present insightful performance reports to clients and leadership, connecting metrics to meaningful outcomes • Partner with Account Managers to align PPC strategies with broader client goals • Stay ahead of Amazon’s latest advertising innovations and translate trends into actionable tactics

• Own marketing-sourced and marketing-influenced pipeline, targeting 40–60% contribution to new revenue. • Partner with Sales leadership on forecasting, pipeline health, and revenue planning. • Build clear attribution models and reporting tied to revenue outcomes. • Optimize CAC, pipeline velocity, and deal quality by segment. • Define and continuously refine Envision Horizons’ Ideal Customer Profiles across SMB ($15M+ brands) and mid-market / smaller enterprise ($100M+ brands). • Develop clear, differentiated positioning and messaging by segment. • Own the full-funnel demand generation strategy across channels. • Serve as a strategic partner to Sales leadership to improve pipeline conversion. • Own Envision Horizons’ brand positioning in a competitive agency market. • Own the conference and event strategy as a key growth lever. • Partner with division and service-line leaders to refine offerings based on market demand and client feedback. • Lead marketing operations with a focus on AI utilization to enhance efficiency, insights, and content scalability. • Build, mentor, and scale a high-performance marketing organization.

• Drive outbound sales efforts — prospect, qualify, and close new business opportunities within the e-commerce and Amazon marketing space. • Conduct cold outreach via email, calls, and LinkedIn to generate meetings with decision-makers. • Manage and track your pipeline in Pipedrive to measure performance, conversion rates, and progress toward targets. • Deliver compelling sales presentations and proposals that communicate Envision Horizons’ value and solutions. • Collaborate with marketing to refine lead generation campaigns and outreach strategies. • Negotiate contracts and coordinate with internal teams to ensure a smooth transition from close to client onboarding. • Stay informed about industry trends and competitors to effectively position Envision Horizons as a top agency partner. • Represent Envision Horizons at industry events, webinars, and podcasts, helping position the brand as a thought leader. • Drive revenue growth by supporting contract strategy, service positioning, and negotiations in collaboration with senior leadership. • Partner with internal teams to identify new channels, improve go-to-market strategies, and strengthen client relationships.

• Manage and optimize brand performance on Amazon. • Maintain product catalogs, monitor account health, troubleshoot listing or compliance issues. • Ensure smooth operations across all aspects of the Amazon platform. • Work closely with clients and internal teams to upload product feeds, resolve backend challenges. • Drive continuous growth through performance tracking and process improvement. • Open, manage, and follow through on cases with Amazon Support to resolve account-related challenges. • Track, analyze, and report key account performance metrics to support compliance and growth. • Set up and coordinate FBA shipments.