Envision Horizons LLC

Role Description We’re seeking an experienced and detail-oriented Customer Success Specialist to own day-to-day operations and client success across Amazon (and, when applicable, Walmart Marketplace). In this role, you’ll manage product catalogs, monitor account health, prevent suspensions, and proactively drive performance through structured communication, reporting, and cross-functional coordination. You’ll translate client conversations into clear action plans, keep internal teams on track, and ensure brands show up accurately, competitively, and consistently in the marketplace. The ideal candidate is a strong communicator, deeply knowledgeable about Amazon’s systems and policies, and thrives in a fast-paced e‑commerce and client-facing environment. Experience with Walmart Marketplace and customer success workflows is a plus. How You’ll Make an Impact - Account Health & Operations - Monitor account health, listing performance, Buy Box status, and key KPIs, proactively flagging anomalies to the Media team or Account Manager. - Resolve listing, inventory, and compliance issues; open and manage cases with Amazon Support to prevent suspensions and maintain strong account standing. - Set up and coordinate FBA shipments and maintain inventory and replenishment reporting to reduce stock-outs and operational disruptions. - Catalog & Optimization - Maintain, update, and optimize product catalogs on Amazon, including bulk uploads, backend changes, and product feed troubleshooting. - Conduct keyword research to inform listing optimization and media strategy. - Monitor competitors’ pricing, creative, placements, and marketplace strategy to identify opportunities and risks for each brand. - Project Management & Cross-Functional Coordination - Review client call notes/transcriptions and translate discussion points into clear tasks, owners, and timelines in Asana (or similar tools). - Own timelines and follow up with cross-functional teams (Paid Search, Creative, etc.) to ensure deliverables are completed on schedule. - Track progress against client goals and internal milestones, keeping stakeholders informed of status, risks, and next steps. - Client Communication & Reporting - Build recurring performance reports and maintain client dashboards, trackers, and required reporting sheets. - Draft clear, concise client updates via email and Slack, proactively sourcing answers from internal experts and partnering with the Account Manager on final messaging. - Support QBR development, including data aggregation, slide preparation, and narrative that connects performance results to strategy and future plans. - Monitor Voice of Customer and other feedback signals, responding when appropriate and surfacing insights that inform catalog, operations, and product decisions. Qualifications - Strong English proficiency, with clear, professional written and verbal communication skills for working with clients and internal teams. - At least two years of Amazon marketplace experience (required). - Advanced Amazon catalog and backend skills, including bulk uploads, product feed troubleshooting, and familiarity with Voice of Customer and Account Health dashboards. - Strong understanding of Amazon policies, listing guidelines, Buy Box dynamics, and best practices for account health and suspension prevention. - Experience in customer success or account coordination roles, with a track record of managing timelines, reporting, and client communication in e‑commerce or marketing environments. - Proficient with MS Office and/or Google Workspace, plus comfort with Asana (or similar PM tools) and Slack for cross-functional coordination. - Excellent communication, organization, and time management skills; detail-oriented, proactive, and comfortable managing multiple priorities across global teams. - Bachelor’s degree or equivalent experience. - Genuine enthusiasm for e‑commerce, marketplace growth, and partnering with diverse clients and brands to drive long-term success. Benefits - Culture-Driven: Our values: Be a Leader, Get It Done, Be Inquisitive, and Have Humility, are more than words. They’re the foundation of every win and the reason our team stays and grows. - Empowered Growth: With open leadership, mentorship, and real opportunities for upskilling and career pathing, your ambition won’t hit a ceiling here. - Opportunity for Impact: Small enough that your voice matters and big enough to work with the world’s most exciting brands. - True Flexibility: Design your workday around life, wherever you are, with both remote autonomy and collaborative energy.

Role Description We are seeking a detail-oriented, process-driven Finance & Operations Specialist to own core financial operations, contract administration, and collections across our growing client base. You’ll manage invoicing and Accounts Receivable, support contract workflows, and help improve the systems and processes that keep our business running smoothly. This role is ideal for someone who enjoys both hands-on execution and making things better over time—documenting processes, finding automation opportunities, and partnering with leaders to increase visibility into financial operations. How You’ll Make an Impact - Financial Operations - Manage monthly client invoicing and ensure invoices are issued accurately and on schedule. - Monitor Accounts Receivable and proactively follow up on outstanding balances. - Own the collections process while maintaining positive, professional client relationships. - Apply customer payments and reconcile outstanding balances. - Assist with bookkeeping and monthly close activities. - Reconcile bank accounts and credit card transactions. - Maintain vendor records and assist with Accounts Payable. - Prepare financial reports and AR aging reports for leadership. - Support budgeting and forecasting processes. - Maintain accurate financial documentation and records. - Payroll & Commissions Support - Partner with HR to ensure payroll data is accurate and submitted on time, so team members are paid correctly and on schedule. - Manage commission calculations and tracking, ensuring structures, rates, and payouts align with approved plans and documented performance. - Help reconcile payroll and commission entries with accounting records and flag discrepancies for resolution. - Maintain organized documentation related to payroll inputs, commission plans, and payouts. - Contract Administration - Generate client contracts, Statements of Work (SOWs), amendments, and renewals using standardized templates. - Ensure contracts align with approved pricing and standardized service offerings. - Coordinate contract signatures and maintain organized contract files. - Track renewal dates and contract milestones to prevent gaps or surprises. - Assist Sales and Operations with contract-related questions. - Help maintain contract compliance and documentation standards. - Operational Support - Partner with Sales to ensure accurate client onboarding documentation. - Coordinate with Operations to ensure billing aligns with executed contracts and service delivery. - Maintain internal financial and operational systems and records. - Assist in improving workflows through automation and AI where appropriate. - Identify opportunities to eliminate manual processes and improve efficiency. - Help maintain operational dashboards and reporting. - Collections & Client Financial Management - Monitor aging receivables and maintain an up-to-date AR aging view. - Conduct professional outreach regarding overdue invoices. - Escalate collection issues when necessary, partnering with leadership on next steps. - Coordinate payment plans when appropriate. - Partner with Client Success to resolve billing issues before they become collection issues. - Process Improvement & Systems - Document finance and operational processes in clear, repeatable formats. - Identify automation opportunities across invoicing, collections, reporting, and contract workflows. - Improve reporting accuracy and visibility for leadership. - Support ERP/CRM improvements and data hygiene. - Help standardize workflows across the organization. - Leverage AI tools to improve efficiency and reduce manual work. Qualifications - 3–6+ years in bookkeeping, accounting, finance operations, business operations, or a similar role. - Strong understanding of Accounts Receivable and invoicing. - Experience with bookkeeping fundamentals (journal entries, reconciliations, basic reporting). - Excellent organizational skills and ability to keep multiple processes running smoothly. - High attention to detail and a habit of double-checking your work. - Ability to manage multiple priorities simultaneously in a fast-paced environment. - Strong written and verbal communication skills, including professional client communication. - Advanced Excel / Google Sheets proficiency (lookups, pivot tables, formulas). - Comfortable working independently in a remote-first environment with distributed teams. Requirements - Experience at a professional services company or agency. - Experience with QuickBooks Online or similar accounting software. - Experience with CRM platforms such as HubSpot, Salesforce, or Pipedrive. - Contract administration experience (SaaS, agency, or services environments). - Familiarity with ecommerce or digital marketing businesses. - Experience supporting payroll and/or commission processes. - Experience using AI tools to improve productivity and streamline workflows. Benefits - Competitive base salary plus discretionary bonus, so your results and ambition are truly rewarded. - Fully remote culture, with collaborative hubs in New York, Boston, Chicago, Denver, Salt Lake City, and Seattle; join us from anywhere, but connect where opportunity grows. - Comprehensive health, vision, and dental insurance with a minimum company contribution, 401(k) match to plan for your future, and flexible PTO and wellness days to support both your personal and professional well-being. - Career growth support, ongoing learning opportunities, 1:1 leadership coaching program, and structured mentorship opportunities. - Engaging virtual team events and activities throughout the year. - Partnership with Talkspace for free mental health support.

Role Description Envision Horizons is seeking a dynamic and strategic Vice President of Client Services to lead our client-facing teams, drive client satisfaction, and ensure proper scaling ratios of the team. This role is responsible for building and enforcing the protocols that increase client lifetime value (LTV) and net revenue retention (NRR)—not just retaining clients, but systematically growing their business and expanding the scope of services we deliver for them. This leader will oversee not only Client Services but also the cross-functional execution of our Creative and Logistics functions, ensuring seamless integration of these capabilities into client strategy and delivery. They will be responsible for aligning these disciplines to drive holistic client outcomes, operational efficiency, and scalable growth. In addition to overseeing our Amazon-focused services, this position will play a pivotal role in leading our expansion beyond Amazon and guiding our transformation into a full-service marketplace and retail media agency. The ideal candidate is highly organized, has strong implementation skills, and is comfortable enforcing processes and accountability across a growing team. How You'll Make An Impact - Lead, mentor, and develop the client services team, fostering a culture of high performance and accountability. - Provide strategic oversight and alignment across Creative and Logistics teams to ensure cohesive client delivery and integrated growth strategies. - Design, implement, and enforce repeatable protocols and processes across the client lifecycle that increase client LTV and drive net revenue retention. - Oversee the full client lifecycle, ensuring exceptional service delivery, satisfaction, and retention across all service lines. - Act as the executive point of contact for key clients, building trusted partnerships and proactively identifying and executing on opportunities for account growth. - Travel as needed to lead in-person client planning days, and coach and train account teams to independently plan and facilitate these sessions. - Develop and execute strategies to expand existing client engagements and support new business initiatives. - Partner cross-functionally with Creative and Logistics leaders to ensure capacity planning, prioritization, and execution are aligned with client needs. - Partner with Operations and Finance to enhance standardized SOW templates and pricing frameworks for new and expanded service offerings. - Build and manage client feedback loops and database management processes. - Develop and own a client health scoring system—tracking metrics such as engagement, performance trends, satisfaction, and utilization of services. - Lead ongoing training and enablement programs for the client services team. - Manage the client services P&L, including revenue forecasting, budgeting, and scaling ratios. - Analyze financial and performance data to inform decision-making and drive continuous improvement. - Collaborate with cross-functional senior leaders to problem-solve and align on goals. - Report regularly to executive leadership on client satisfaction, team performance, retention/growth metrics, and financial outcomes. - Identify and execute opportunities to increase the use of AI within the client services team. - Deliver consistent, provocative thought leadership that helps our clients see around corners. Qualifications - 10+ years of experience in client services, account management, or a related leadership role. - Experience with digital advertising, Amazon marketplace management, or e-commerce platforms. - Experience developing standardized processes in partnership with Finance/Operations teams. - Ability to balance high-level strategic leadership with hands-on execution. - Must have agency experience owning an agency P&L of $20M or more. - Experience building and scaling new service offerings or business units. - Proven ability to design, implement, and enforce scalable processes and protocols. - Strong analytical and strategic thinking skills. - Proven ability to lead, develop, train, and motivate high-performing teams. - Strong track record of driving client retention, satisfaction, and business growth. - High EQ and executive presence. - Excellent communication, negotiation, and presentation skills. - Bachelor's degree in Business, Marketing, or a related field. Preferred - Experience in a senior brand-side role. - Entrepreneurial mindset and ability to thrive in a fast-paced, remote-first environment. - Familiarity with measurement software, programmatic media, or affiliate marketing. Benefits - Competitive base salary and performance bonus. - Fully remote culture with collaborative hubs in multiple cities. - Comprehensive health, vision, and dental insurance. - 401(k) match to plan for your future. - Flexible PTO and wellness days. - Career growth support and ongoing learning opportunities. - Engaging virtual team events and activities throughout the year. - Partnership with Talkspace for free mental health support.

Role Description Envision Horizons is seeking a dynamic and strategic Business Development Director to help drive our next stage of growth. As a key member of our leadership team, you’ll shape our expansion strategy, forge meaningful partnerships, and position Envision Horizons as the go-to marketing agency for top brands. This role offers an exciting opportunity to have a direct impact on scaling our business, building high-value relationships, and creating long-term success for our clients and our company. How You’ll Make an Impact - Partner with our sales and client service teams, optimizing performance and refining processes for sustainable growth. - Identify and pursue new business opportunities, including partnerships that expand our reach across e-commerce and Amazon ecosystems. - Collaborate with marketing to develop lead generation strategies, thought leadership content, and industry visibility. - Manage and maximize the CRM (Pipedrive) to streamline reporting, tracking, and conversion efficiency. - Represent Envision Horizons at industry events, webinars, and podcasts, helping position the brand as an industry thought leader. - Drive revenue growth by overseeing contract strategy, service positioning, and negotiations in collaboration with senior leadership. - Partner with internal teams to identify new channels, improve go-to-market strategies, and strengthen client relationships. Qualifications - 5+ years of business development experience with a proven record of exceeding revenue targets. - 3+ years in business development roles within e-commerce, ideally with 2+ years in Amazon or marketing agency environments. - Strategic mindset with hands-on experience building partnerships and managing key accounts. - Strong communication, negotiation, and analytical skills with proficiency in Excel and data analysis tools. - Highly motivated, results-driven, and eager to contribute to a fast-paced, collaborative environment. Benefits - Culture-Driven: Our values: Be a Leader, Get It Done, Be Inquisitive, and Have Humility, are more than words. They’re the foundation of every win and the reason our team stays and grows. - Empowered Growth: With open leadership, mentorship, and real opportunities for upskilling and career pathing, your ambition won’t hit a ceiling here. - Opportunity for Impact: Small enough that your voice matters and big enough to work with the world’s most exciting brands. - True Flexibility: Design your workday around life, wherever you are, with both remote autonomy and collaborative energy. Important Notice: Recruitment Fraud Warning Envision Horizons has recently been made aware of fraudulent recruiting activities involving individuals falsely claiming to represent our company. Please note that we never ask candidates for personal financial information, money, or payments at any stage of the hiring process. We also do not use Telegram or other informal messaging apps for interviews or official recruitment communication. All legitimate communication from our recruitment team will come from an email address ending in @envisionhorizons.com, and interviews are conducted only through our official channels, including email and Ashby, our recruitment platform. If you are contacted by someone claiming to represent Envision Horizons and the communication seems suspicious, please do not share any personal information or send any money. Instead, report the incident by emailing trust@envisionhorizons.com so appropriate action can be taken. Your safety and trust are our priority.

Role Description Envision Horizons is seeking an Associate Creative Director (ACD) to act as a player/coach—balancing hands-on creative leadership with team development and operational oversight. This role is responsible for driving creative strategy, elevating executional quality, and ensuring performance across a defined group of brands. The ACD partners closely with the Creative Director to help run the department while independently owning creative direction for a subset of accounts, including key and Signature/Premiere brands across leading retail marketplaces—primarily Amazon, with additional exposure to Walmart and Target. In close collaboration with the Creative Director, the ACD helps translate department vision and creative standards into day-to-day execution, providing leadership, feedback, and operational support that ensures consistency, scalability, and high-quality creative output across teams. What You’ll Do - Creative Leadership & Strategy - Oversee the creative direction and output for a portfolio of marketplace brands, ensuring alignment with Envision Horizons’ performance, brand, and quality standards. - Apply deep understanding of marketplace dynamics (conversion, click-through rate, algorithmic visibility) to inform creative decisions and guidance for a team of Strategists and Designers. - Review and approve the majority of deliverables, escalating only the most high-visibility or sensitive work. - Balance hands-on execution with broader creative frameworks and scalable standards across accounts. - Partner closely with the Creative Director to uphold department-wide creative standards, align on strategic priorities, and ensure creative work reflects the broader vision and direction of the department. - Marketplace Expertise (Amazon, Walmart, Target) - Translate platform-specific best practices into high-performing creative across Amazon (PDP, A+ Content, Brand Store, Sponsored Ads), as well as Walmart and Target ecosystems. - Help with strategic creative concepting that’s led by conversion within retail environments, balancing brand storytelling with performance-driven design. - Partner with Media and Strategy teams to align creative with keyword strategy, search behavior, and retail media placements. - Stay ahead of evolving marketplace trends, formats, and requirements, integrating them into team workflows and outputs. - Team Leadership & Coaching - Directly manage a pod of Creative Strategists and Designers. - Provide ongoing coaching, feedback, and career development support. - Lead team rituals including 1:1s, workload reviews, and creative critiques that elevate both craft and strategic thinking. - Build a culture of accountability, ownership, and continuous improvement. - Serve as a key leadership extension of the Creative Director by reinforcing team expectations, supporting talent development initiatives, and helping scale creative excellence across the department. - Creative Operations & Process - Oversee workflow, intake discipline, and creative production across multiple brands and initiatives. - Ensure consistent adoption of department standards (QA tiers, templates, frameworks). - Influence resourcing decisions, including project staffing and hiring priorities. - Drive efficiency and scalability through strong systems thinking and process optimization. - Collaborate with the Creative Director on refining workflows, improving operational consistency, and identifying opportunities to strengthen creative systems and processes across the department. - Cross-Functional Collaboration - Partner with Account Directors and Media leadership to align creative with account strategy, retail goals, and performance KPIs. - Act as a key stakeholder in planning and executing high-impact initiatives across marketplaces. - Escalate systemic challenges and contribute to department-level improvements alongside the Creative Director. - Help bridge communication and alignment between creative teams and department leadership, ensuring strategic priorities are clearly executed across accounts and initiatives. What Success Looks Like - Creative Quality & Performance: High-performing, conversion-focused creative across Amazon, Walmart, and Target. - Delivery Excellence: Strong on-time delivery and milestone adherence across content calendars and launches. - Team Development: Measurable growth, retention, and engagement of direct reports. - Operational Rigor: Consistent adoption of creative processes and marketplace best practices. - Leadership Impact: Elevated creative output, stronger critiques, and improved team performance. Qualifications - Proven experience in a senior creative role (Senior Creative Strategist, Art Director, or equivalent), ideally within eCommerce or marketplace-focused environments. - Strong portfolio showcasing performance-driven creative, particularly within Amazon and/or other retail marketplaces. - Deep understanding of marketplace ecosystems, including conversion optimization, retail media, and content structures. - Experience managing and mentoring creative teams. - Ability to balance hands-on creative work with leadership and operational responsibilities. - Excellent communication and stakeholder management skills. - Systems-oriented mindset with a focus on both quality and efficiency. Benefits - Culture-Driven: Our values: Be a Leader, Get It Done, Be Inquisitive, and Have Humility, are more than words. They’re the foundation of every win and the reason our team stays and grows. - Empowered Growth: With open leadership, mentorship, and real opportunities for upskilling and career pathing, your ambition won’t hit a ceiling here. - Opportunity for Impact: Small enough that your voice matters and big enough to work with the world’s most exciting brands. - True Flexibility: Design your workday around life, wherever you are, with both remote autonomy and collaborative energy.

Role Description Envision Horizons is seeking a Marketing Specialist to support our revenue marketing, brand, and client acquisition efforts. In this entry-level role, you will work across channels to help execute campaigns, create content, support events, and contribute to visual and video assets. You’ll collaborate closely with our Marketing & Sales teams to bring our story to life and generate high-quality interest from prospective clients. How You’ll Make an Impact - Build and manage segmented email campaigns and drip sequences across our 15K+ contact list - Develop pre and post-event email nurture flows to support sales and business development - Evolve our newsletter from a content asset into a lead generation tool with clear CTAs - Support webinar production, promotion, follow-up communication, etc. - Contribute to social media management and scheduling - Assist with blog and SEO content production - Design and adapt visual assets (social graphics, one-pagers, simple presentation slides) using tools such as Canva, Figma, or Adobe Creative Cloud - Edit short-form video content for social, webinars, case studies, and thought leadership, including basic cuts, captions, and simple motion or transitions - Assist with reporting by pulling data from marketing and sales tools and preparing simple performance summaries - Conduct light market, competitor, and prospect research to inform campaigns, content ideas, and targeting Qualifications - 1-4 years of experience in marketing, with some hands-on email marketing experience (internships count) - Familiarity with email platforms like Klaviyo, HubSpot, Mailchimp, or similar - Strong written communication skills and interest in creating clear, compelling marketing content - Hands-on experience designing basic marketing assets (social posts, flyers, simple slide decks) in a modern design tool - Foundational video editing skills, with experience creating short-form content for platforms like LinkedIn, Instagram, TikTok, or YouTube - Comfortable working with data in spreadsheets and basic dashboards, with curiosity about how metrics connect to pipeline and revenue - Highly organized, detail-oriented, and able to manage multiple tasks and deadlines in a fast-moving environment - Collaborative, proactive, and excited to partner with Sales, Service, and other teams - Eager to learn about B2B marketing, demand generation, and performance-driven campaigns - Experience in ecommerce or in marketing/advertising services at an agency is a strong plus Benefits - Competitive base salary plus discretionary annual bonus, so your results and ambition are truly rewarded - Fully remote culture, with collaborative hubs in New York, Chicago, Denver, Salt Lake City, and Seattle; join us from anywhere, but connect where opportunity grows - Comprehensive health, vision, and dental insurance with a minimum company contribution, 401(k) match to plan for your future, and flexible PTO and wellness days to support both your personal and professional well-being - Career growth support, ongoing learning opportunities, 1:1 leadership coaching program, and structured mentorship opportunities - Engaging virtual team events and activities throughout the year - Partnership with Talkspace for free mental health support

Role Description We’re looking for an early-career, engineering-minded operator to serve as a bridge between our front-office teams and our technical systems. This role is designed for someone who thrives on understanding how work actually gets done and enjoys translating real-world business needs into structured, scalable solutions. In the first phase, you’ll embed directly with our Account Management team, shadowing calls, observing workflows, and building a deep understanding of how we operate and where inefficiencies exist. From there, you’ll translate those insights into clear requirements and specifications that enable our engineering team to build impactful automation and tools. This is not a coding role or a client-facing account management position. It is a unique opportunity to sit at the intersection of business and technology, acting as the connective tissue that turns complexity into clarity and ideas into execution. How You’ll Make An Impact - Complete a structured onboarding and immersion period by shadowing Account Managers (AMs), Account Directors (ADs), Account Coordinators (ACs), and front-office leadership to develop a deep understanding of internal workflows, client needs, and operational pain points. - Observe and document day-to-day front-office activities, identifying manual processes, inefficiencies, and opportunities for automation. - Conduct regular check-ins with team members to gather insights, validate observations, and build a comprehensive view of workflows across accounts. - Translate ambiguous, non-technical business needs into clear, structured, and deterministic requirements. - Develop detailed specifications and documentation to support automation and tooling initiatives. - Partner closely with engineering and product teams to hand off well-defined project requirements and ensure alignment on intended outcomes. - Contribute to prioritization efforts by building business cases, outlining impact, and supporting decision-making frameworks for automation initiatives. - Serve as a bridge between front-office teams and technical teams, ensuring solutions are grounded in real user needs and workflows. Qualifications - Bachelor’s degree in Engineering, Mathematics, or a related analytical field required. - Early-career candidates and recent graduates are encouraged to apply; strong learning agility and curiosity are essential. - Strong analytical and structured thinking skills, with the ability to break down complex, ambiguous processes into clear, repeatable workflows. - Demonstrated ability to think deterministically and approach problems with logic, rigor, and attention to detail. - Excellent listening and observational skills, with the ability to extract meaningful insights from real-world workflows. - Strong written communication skills, particularly in documenting processes and translating business needs into clear requirements. - Comfortable working cross-functionally with both technical and non-technical stakeholders. - Interest in process improvement, systems thinking, and operational efficiency. - No prior experience in Amazon or account management required; willingness to learn the business is key. Benefits - Competitive base salary and discretionary bonus, so your results and ambition are truly rewarded. - Fully remote culture, with collaborative hubs in New York, Boston, Chicago, Denver, Salt Lake City, and Seattle; join us from anywhere, but connect where opportunity grows. - Comprehensive health, vision, and dental insurance with a minimum company contribution, 401(k) match to plan for your future, and flexible PTO and wellness days to support both your personal and professional well-being. - Career growth support, ongoing learning opportunities, 1:1 leadership coaching program, and structured mentorship opportunities. - Engaging virtual team events and activities throughout the year. - Partnership with Talkspace for free mental health support.

Role Description We are looking for a high-impact VP of Sales to lead our Business Development team and serve as a key lieutenant to the CEO. You won't just be managing a team; you will be the architect of our sales strategy, the owner of our revenue targets, and the primary point of contact for our most critical strategic partnerships. If you thrive on high stakes, direct accountability, and building scalable sales engines, this is your seat. Team Leadership & Revenue Ownership - Own the Quota: Full accountability for the BD team’s monthly, quarterly, and annual revenue targets. - Team Development: Recruit, onboard, and coach a high-performing Business Development team, moving them from "order takers" to "strategic consultants." - Sales Operations: Implement rigorous CRM hygiene and forecasting models to provide the CEO with real-time visibility into the revenue pipeline. Strategic Partnerships - Ecosystem Growth: Identify and nurture relationships with strategic partners (tech platforms, complementary agencies, etc.) to drive a consistent flow of qualified referrals. - Relationship Management: Serve as the executive-level point of contact for high-value accounts and strategic alliances. Strategic Alignment - Direct Reporting: Work in lockstep with the CEO to align sales targets with company capacity and long-term scaling goals. - The Agency Playbook: Refine sales scripts, proposal templates, and scoping processes to ensure we sell profitable, high-impact work. Qualifications - 6+ years of Sales/Business Development experience, with at least 3 years in a leadership role specifically within a marketing agency or professional services environment. - You have a proven track record of selling "services as a product" and possess the strategic fluency to navigate complex agency-client lifecycles. - While you empower your team to own the execution, you are a master of the craft. - You understand agency economics and prioritize high-margin deals that keep the fulfillment team healthy. - You speak the language of digital marketing (SEO, PPC, Paid Social, Attribution) and can translate technical strategies into compelling business outcomes. Requirements - Master of auditing outreach sequences to sharpen a BDR’s skills. - Providing executive-level coaching needed to close complex, C-suite deals. Benefits - Competitive base salary and performance-based bonus, so your results and ambition are truly rewarded. - Fully remote culture, with collaborative hubs in New York, Boston, Chicago, Denver, Salt Lake City, and Seattle; join us from anywhere, but connect where opportunity grows. - Comprehensive health, vision, and dental insurance with a minimum company contribution, 401(k) match to plan for your future, and flexible PTO and wellness days to support both your personal and professional well-being. - Career growth support, ongoing learning opportunities, 1:1 leadership coaching program, and structured mentorship opportunities. - Engaging virtual team events and activities throughout the year. - Partnership with Talkspace for free mental health support.

Role Description Join Envision Horizons as a Paid Search Strategist and help shape the success of top e-commerce brands! In this pivotal role, you’ll take ownership of multiple PPC campaigns, driving performance across Sponsored Product, Sponsored Brand, and Sponsored Display ads on Amazon. You’ll be the analytical mind behind strategy, optimization, and keyword refinement, turning data into actionable insights that deliver growth. This role blends analytical rigor with creative strategy and offers opportunities to collaborate closely with both internal teams and clients. How You’ll Make an Impact - Plan, launch, and optimize high-performing campaigns across Amazon’s advertising ecosystem (Sponsored Product, Sponsored Brand, and Sponsored Display). - Develop, monitor, and refine KPIs and budgets to ensure every dollar drives measurable results. - Audit and analyze campaign history to uncover key performance trends and opportunities for scale. - Maintain hands-on control of budgets, ensuring efficient spending and maximum ROI. - Present insightful performance reports to clients and leadership, connecting metrics to meaningful outcomes. - Partner with Account Managers to align PPC strategies with broader client goals. - Stay ahead of Amazon’s latest advertising innovations and translate trends into actionable tactics. Qualifications - Advanced English fluency (C1-C2) with exceptional communication and presentation skills. - 1–3 years of demonstrated experience managing Amazon PPC campaigns. - Strong grasp of metrics like CPC, impressions, ACOS, and conversion rate and how they work together to drive profitability. - Proven success implementing PPC strategies that boost efficiency and deliver tangible business results. - Bachelor’s degree or equivalent experience. - Energized by working across a diverse portfolio of brands and industries. - A proactive team player who thrives in fast-paced, ever-evolving environments. - Expert-level Excel abilities (vlookup, pivot tables, formulas, and data analysis). - Passionate about e-commerce; you live and breathe it every day! Benefits - Culture-Driven: Our values: Be a Leader, Get It Done, Be Inquisitive, and Have Humility, are more than words. They’re the foundation of every win and the reason our team stays and grows. - Empowered Growth: With open leadership, mentorship, and real opportunities for upskilling and career pathing, your ambition won’t hit a ceiling here. - Opportunity for Impact: Small enough that your voice matters and big enough to work with the world’s most exciting brands. - True Flexibility: Design your workday around life, wherever you are, with both remote autonomy and collaborative energy.

Role Description The Director of TikTok will be responsible for building Envision Horizons’ TikTok division into a scalable, high-performing business unit. This is a unique opportunity for a strategic, entrepreneurial leader who is equally comfortable rolling up their sleeves. You will define the service offering, lead the go-to-market strategy, and support Sales in pitching our existing portfolio while designing a roadmap to set up, scale, and drive measurable success for both current and new TikTok clients. You’ll bring deep expertise in service mapping and competitor analysis, leveraging market intelligence to inform strategy and stay ahead of trends. You will oversee the development of a full-service TikTok solution—including content, paid media, influencer collaborations, community engagement, analytics, and commerce activation. This includes everything from live shopping and product discovery to checkout and logistics, making shopping on TikTok joyful, engaging, and effortless for our brand partner customers. This role requires both vision and hands-on execution to successfully launch and grow the division. Qualifications - 6+ years of experience in social media strategy, TikTok content leadership, performance marketing, or influencer program management. - Technical & Strategic Proficiency: Must possess the proficiency to not only establish a brand's initial presence on TikTok but to also implement the frameworks necessary for long-term growth and sustained ROI. - Market Intelligence: Serve as a subject matter expert on TikTok market trends, agency service offerings, and competitor insights to help inform Envision Horizons’ service model. - Proven Track Record: Demonstrated success building TikTok programs, launching channel strategies, or scaling social media offerings. - Platform Expertise: Strong understanding of TikTok’s creative ecosystem, trends, paid media platform, influencer marketplace, and analytics tools. - Entrepreneurial Mindset: The ability to build something from "zero to one." Experience working in or with agencies preferred. - Leadership & Communication: Strong communication, client-facing, and presentation skills; ability to balance big-picture strategy with hands-on work. Requirements - Build & Lead the TikTok Division - Design the business plan, service model, and pricing strategy for a full-service TikTok offering. - Build the operational foundation and best-in-class processes for content, media, and influencer programs. - Act as our internal TikTok thought leader; always ahead of trends, algorithms, and platform innovations. - Drive Growth & New Business - Partner with Sales to expand TikTok offerings across our client portfolio. - Lead go-to-market plans that attract fresh, TikTok-first brands. - Craft case studies, sales materials, and frameworks that set us apart in the market. - Create & Elevate Client Success - Oversee and, when needed, execute content strategy, paid campaigns, and community activations. - Guide creative and influencer partnerships that deliver real results. - Track performance, uncover insights, and continuously optimize for ROI. - Collaborate to Scale - Integrate TikTok into larger client strategies with Creative, Growth, and Client Services teams. - Partner with Product, Operations, and Data teams to build smarter, automated workflows and reporting tools. - Maximize our technology ecosystem for faster, smarter growth. - Lead, Inspire & Grow the Team - Recruit, train, and mentor TikTok creators, media strategists, and specialists. - Build a culture of creativity, accountability, and speed. - Own division-level P&L, forecasting, and growth targets. Benefits - Competitive base salary and discretionary bonus, so your results and ambition are truly rewarded. - Fully remote culture, with collaborative hubs in New York, Boston, Chicago, Denver, Salt Lake City, and Seattle; join us from anywhere, but connect where opportunity grows. - Comprehensive health, vision, and dental insurance with a minimum company contribution, 401(k) match to plan for your future, and flexible PTO and wellness days to support both your personal and professional well-being. - Career growth support, ongoing learning opportunities, 1:1 leadership coaching program, and structured mentorship opportunities. - Engaging virtual team events and activities throughout the year. - Partnership with Talkspace for free mental health support.