Enterprise Bot

• Your #1 goal and priority – To create pipeline (opportunities) for our Country Manager - Sales so they can close deals. • Prospect & Outreach – Connect with our ideal customer profiles (ICPs) and connect via email, LinkedIn, calls and at events. • Qualify Leads – Use BANT (Budget, Authority, Need, Timing) to qualify the opportunity. • Book Sales Meetings – Secure discovery calls, meetings and demos. • Engage Inbound Leads – Respond quickly to website inquiries, webinar sign-ups, and marketing leads. • Use AI & Automation – Leverage tools like LinkedIn Sales Navigator, HubSpot, or Lusha for efficiency. • Consistently Hit KPIs – Reach your KPI goals and track your activities in Hubspot (calls, emails, meetings booked).

• Design and implement end-to-end conversational AI architectures across chat, email, voice, agent assist, and automation workflows. • Architect scalable, production-grade integrations between AI platforms and enterprise ecosystems. • Integrate AI solutions with contact center platforms (e.g., Genesys Cloud / Engage), CRM systems (Salesforce, Microsoft Dynamics), ITSM tools (ServiceNow, BMC Remedy), and collaboration tools (Microsoft Teams, Outlook, O365). • Connect solutions to telephony providers, IVR systems, voice streaming services, and audiohook pipelines. • Implement integrations with messaging channels such as WhatsApp and email gateways. • Build and maintain robust API-based integrations (REST, webhooks, OAuth2, JSON). • Translate business requirements into scalable, production-ready technical architectures. • Troubleshoot complex integration issues across distributed systems. • Work directly with client IT teams, solution architects, CRM administrators, and technical project leads to design and implement solutions that meet enterprise requirements. • Lead technical workshops and solution discussions with client engineering and architecture teams. • Collaborate internally with Project Managers and Customer Success Managers to deliver projects successfully. • Continuously improve internal implementation frameworks, deployment standards, and technical best practices.