Encore Global

Role Description The Associate Producer oversees or contributes to live event treatments, video scripts, live presentations, and production elements by segment or in their entirety. The position participates in the budgeting process of line-specific elements and tracks all support functions associated with production elements including show documentation, speaker support, graphic development, scenic builds, and entertainment. The position produces live program event segments including deck management and backstage speaker support. The Associate Producer manages small to medium events, or portions of a large-scale event. Management of individual production elements and specific deliverables in support of the overall production is a critical function of the role. The Associate Producer reports to the Assoc Director, Event Production or Director, Event Production. Qualifications - Bachelor’s degree in relevant field preferred. - 2+ years of production or audio visual experience required. - Onsite crew management experience preferred. - Client relationship skills, strong written and oral communications skills, and detail oriented. - Knowledge of hospitality industry and sales processes required. - Ability to read and decipher financial reports and records. - Computer proficiency required including MS Office. Requirements - Consult with Event Producer and/or Show Producer to prepare budget for the scope of work and review any scope changes throughout event pre-production. - Participate with proposals and bids as needed. - Collaborate with venue teams for any projects in managed properties, if applicable. - Lead project management elements, team meetings, benchmarks, etc., that pertain to the scope of work. - Engage Creative Department to develop graphics and print materials. - Engage and provide details to Project Manager to oversee technical elements. - Identify and mitigate risks to projects and solve issues before they affect production by collaborative effort with internal stakeholders. - Partner with Project Manager on production schedule (provide information and recommendations where needed, etc.). - Research, recommend and hire suppliers and freelance support where needed (i.e., build stage team, hire greeters, registration supplier, etc.) while also reviewing and negotiating talent contracts and riders. - Maintain quality control throughout the entire production, while keeping event on scope. - Show calling may be required on small to medium sized events. - Ensure production budgets are well executed and remain profitable. - Deck management as needed. - Collaborate with Event Producer to review, approve and ensure any event POs and timesheets have been submitted. - Work with finance on invoice approvals prior to client billing. - Schedule and lead internal and client debriefs when applicable. - Manage and build client relationships. - Keep current with changing trends in event technology production and design. Physical Requirements - Sitting: 4-5 hours per day - Standing: 0-1 hours per day - Walking: 0-1 hours per day - Stooping: 0-1 hours per day - Crawling: 0-1 hours per day - Kneeling: 0-1 hours per day - Bending: 0-1 hours per day - Reaching (above your head): 0-1 hours per day - Climbing: 0-1 hours per day - Grasping: 0-1 hours per day Lifting Requirements - Lifting 0 - 15 lbs: Occasionally - Lifting 16 – 50 lbs: Rarely - Lifting 51 - 100 lbs: Rarely - Lifting Over 100 lbs: Never Carrying Requirements - Carrying 0 - 15 lbs: Occasionally - Carrying 16 – 50 lbs: Rarely - Carrying 51 - 100 lbs: Rarely - Carrying Over 100 lbs: Never Auditory/Visual Requirements - Close Vision: Continuously - Distance Vision: Continuously - Color Vision: Continuously - Peripheral Vision: Continuously - Depth Perception: Continuously - Hearing: Continuously Pushing/Pulling Requirements - Pushing/Pulling 0 - 15 lbs: Occasionally - Pushing/Pulling 16 – 50 lbs: Rarely - Pushing/Pulling 51 - 100 lbs: Rarely - Pushing/Pulling Over 100 lbs: Never Work Environment - Hotel: Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand, and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. - Office: Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

Position Overview The Production Manager is responsible for managing project scope for a multi-venue, full production, or high impact event(s) with support from Project Managers, Production System Engineers, and Technical Directors. This position will monitor progress and performance against the project plan, identifying, resolving, and escalating operational problems while minimizing delays. This position is responsible for the end-to-end execution of projects from event design and development through post-show wrap up. The Production Manager will ensure successful and profitable execution of events by following Technical and Production Standards, supporting the implementation of processes and SOPs that drive consistency in event production, and optimizing deployment of production resources. The Production Manager will partner with Sales and Producers to identify and execute on growth opportunities for Accounts with Master Service Agreements and Multi-year contracts. The Production Manager will report to the Associate Director, Project Management. Key Job Responsibilities Event Management • Prepare and communicate technical production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to Producers, Customers, team members, vendors, and venue partners. • Determine and secure the resources required to successfully complete each project. • Monitor project scope throughout the event planning process and adjust as necessary to ensure the successful completion of the project. • Assist sales and operations teams to determine equipment needs and technical solutions for the project. • Assist with the creation of technical diagrams when required. • Review all sales documents to confirm that equipment and technical roster will meet the client’s needs. • Partner with Sales and Event Production to drive service excellence through consistent and repeatable execution by traveling with the customer events nationally. • Provide leadership for Project Managers on events supported by multiple PM’s. • Partner with Production System Engineers and Technical Directors in the Plan the Work and Work the Plan phases on technical design and execution. Production Management • Serve as a strategic partner for the Account Owner and/or Producer to realize the customer vision from concept to execution. • Maintain the global perspective of the account to ensure ongoing client satisfaction. • Complete post-show event reports to document account intelligence with show teams on a per event basis. • Responsible for managing Scope of Work by attending client meetings, creating, and maintaining detailed show documentation, and following the Production Process. • Partner with Sales and Event Production on integration of new technology and services to enhance the attendee experience and drive new revenue streams. • Develop and maintain strong relationships with clients by providing outstanding customer service while focusing on client retention. Event Execution • Assist in the creation, analysis, and execution of the project budget, partnering with event leadership to mitigate external workforce and sub-rental spend. • Maintain alignment with budget and ensure all cost and onsite changes are communicated to the Sales Manager/Producer for billing purposes. • Ensure final invoices are delivered and change orders are communicated to the Sales Manager/Producer post-event to assist with updating the client invoice. • Ensure compliance with Encore Policies and Procedures to minimize exposure to liability claims, property damage, theft, and misappropriation. Administrative • Complete the Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to the appropriate provider. • Participate in the development of Project Management SOPs where appropriate. • Conduct review and analysis of proposed events as required. Job Qualifications • BA/BS Degree or equivalent experience. • 7+ years in the corporate event or broadcast industry • 3+ years in a Project Management role • 3+ years Supervisory experience required • Strong written and oral communication skills • Strong technical background • Strong client relationship skills • Experience with budgets and cost control • Operational logistics experience • Works well under pressure • Ability to manage multiple complex job functions within a fast-paced environment • MS Office experience required • Technical diagram knowledge / experience required • Ability to travel up to 75% may be required Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Manages Ambiguity Drive Results • Directs Work • Achieves Goals See The Big Picture • Financial Acumen Value People • Builds Effective Teams For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx). Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Travel up to 75%. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-BD1

Position Overview NOTE: The respective candidate may live anywhere within the US, preferably near a major airport due to frequent travel requirements The compensation listed may change due to market conditions The Production Coordinator contributes to production efforts through coordination of both internal and external projects. This role manages logistical and administrative tasks efficiently and effectively while contributing to the success of the Production Department by maintaining accurate records, completing assigned job duties in a timely manner and seeking out new ways to support team members. The Production Coordinator reports to the Senior Director, Program Production. Key Job Responsibilities Event Pre-Production and On-site team Support • Assist in scheduling and coordination of staffing and resources. • Assist in timesheet completion and tracking project related hours. • Partner with Producers and Production Managers on event logistics. • Support the show team (Producer, PM) with owning the kick-off & tie down meetings, scheduling client and show team calls. • Create and maintain electronic show folders / channels (project management tools) from each project’s inception, file past show folders and maintain directory. • Travel coordination for show crews. • Track tasks, milestones, and deadlines within the project management tool. • Assist in collection and organization of show related content (graphic files, video files and still photos). • Occasional travel and show-site support required. • Back up traveling shows management team members when they are out of office. • Open and process Purchase Orders. • Define and set up new vendors/part timers. • Attend pre and post show meetings for job sign off. • Perform other duties as assigned. Post-Event • Finalization of timesheets and tracking project related hours. • Assist in completion of post-show reports. • Assist in completion and verification of deliverables, media, etc. • Completion of expense reports and finalizing job related expenses. Job Qualifications • Bachelor’s Degree or equivalent experience • 2+ years of Production or Show Experience required. • Excellent communication skills including written, oral and presentation. • Ability to listen carefully, respond intelligently, and follow up appropriately and consistently. • Position requires computer knowledge. • Self-motivated, self-starter, sense of urgency, personable and team oriented. • Detail and service oriented with strong organizational skills. • Ability to consistently meet deadlines. • Must have a high school diploma or equivalent. Undergraduate experience preferred. • Experience in administrative and accounting functions preferred. • Experience in show production preferred. Competencies (by Core Values) Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Instills Trust • Safety Conscious Drive Results • Action Oriented See The Big Picture • Tech Savvy Value People • Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx). Physical Requirements  Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  • Sitting: 4-5 hours per day • Standing: 0-1 hours per day • Walking: 0-1 hours per day • Stooping: 0-1 hours per day • Crawling: 0-1 hours per day • Kneeling: 0-1 hours per day • Bending: 0-1 hours per day • Reaching (above your head): 0-1 hours per day • Climbing: 0-1 hours per day • Grasping: 0-1 hours per day Lifting Requirements • Lifting 0 - 15 lbs*: Occasionally • Lifting 16 – 50 lbs*: Rarely • Lifting 51 - 100 lbs: Rarely • Lifting Over 100 lbs: Never Carrying Requirements • Carrying 0 - 15 lbs*: Occasionally • Carrying 16 – 50 lbs*: Rarely • Carrying 51 - 100 lbs: Rarely • Carrying Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Continuously • Peripheral Vision: Continuously • Depth Perception: Continuously • Hearing: Continuously Pushing/Pulling Requirements • Pushing/Pulling 0 - 15 lbs*: Occasionally • Pushing/Pulling 16 – 50 lbs*: Rarely • Pushing/Pulling 51 - 100 lbs*: Rarely • Pushing/Pulling Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*    Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Work Environment Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Position Overview The Production Systems Engineer will have a very strong technical background in the Audio Visual Industry with an expert level skill set and experience in a specific discipline such as Audio, Video, or Lighting; this position must be the subject matter expert for their discipline. Manages all aspects of that discipline as it pertains to event pre-planning, on-site management, equipment maintenance and post show activities. Must have the ability to operate/trouble-shoot high-end equipment and have familiarity with major brands of audiovisual systems and components in a large venue situation. The Systems Engineer will be the key resource of information for the Project Manager(s) and team; will interface with the warehouse leads helping to design systems; and be the product manager for large venue systems. Position reports Director, Production. Key Job Responsibilities Event Pre-planning • Partner with the Project Manager, Account Manager, Creative, Sales Team and end client to design, pre-plan and manage all aspects of their expertise or discipline. • Complete necessary technical drawings, production plans, labor needs, budgets, equipment selection in R2, and interfacing with Mgr, Inventory Control & Systems, the warehouse leads, and sub rentals. • Assist and support the other PGE Departments as necessary by making recommendations on technology, processes, and methodologies. On-site Management/Operation • Manages their discipline meets or exceeds the client’s needs by managing the production plan, budget, and Encore production/safety standards. • Set and properly test technical components. • Operate designated equipment for the event, as needed. • Provides leadership to their assigned crew; such as: A2, V2, Master Electrician, Projectionist, and local union labor. Post-show Management • Responsible for post-show management to include: final labor, time sheets, expenses, sub rentals, and any equipment maintenance needs. • Complete reporting information and feedback from team to the Project Manager(s) for the post show jot form to document for client’s future events. Customer Service • Provides excellent service and strive to exceed the expectations and needs of internal and external customers. • Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly. Job Qualifications • BA/BS Degreed or equivalent experience • 5+ years of live large venue audio visual • 5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline AUDIO • 2+ years crew lead experience • Strong customer service skills • Excellent organization skills • Advanced problem solving skills • Strong written and oral communications skills •Ability to travel up to 75% Competency Group This section consists of the Competency Group Number that is assigned to the job. Each job at Encore is tied to one of six competency groups. The Competency Group will be determined based on the roles and responsibilities that are required for that job title. Competency Group = 2 For more information our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx). Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. #LI-BD1

Position Overview The Sales & Customer Engagement Director is responsible for identifying, sourcing and securing business across the full end to end range of products and services Encore as an organization can deliver. The position may be focused on one specific sector or region. This team member will be expected to take clients through the entire sales process, from outreach, consulting, RFP process to close. IMPORTANT: the qualified candidate can reside anywhere in the United States; preferably close to a major airport due to frequent travel requirements. The base salary for the position will vary based on market Key Job Responsibilities Prospecting & Qualifying New Accounts ● Partner with sales leadership on strategically mapping out the assigned sector / sub sector ● Identify, qualify, and develop new sales opportunities to increase our new logo count or extension of business within the existing companies we partner with today and in partnership with those account leads as required. ● Build strategies and customer pursuit plans that include contact prospective clients to conduct an end-to-end event solutions. ● Manage demonstrations to introduce Encore, Encore’s approach, and solutions as relevant to each contact. ● Seamlessly turn the business needs of our clients into alignment with the benefits of our products and services. ● Demonstrate Encore’s experience, audience engagement impact and demonstrable ROI to position Encore as the partner of choice. ● Manage quotes, proposals, pitches, and RFPs through our sales process and in partnership with other departments, from lead to WIN. ● Achieve and strive to surpass quarterly and annual revenues targets, including calls made, appointments set, demos and sales closed. ● Partner with experience lead and transition accounts over after each sale. Stay involved with the relationship, as needed. As the consultant and advisor, support future sales, resigns and net new business opportunities. ● Advocate for our solutions in the industry, through speaking, networking, or attending events as needed. ● An active networker and contact generator, bring that thinking and make those valuable introductions to Encore while also working the existing database to ensure we have shown maximum partnership value to our customers. Sales Management & Account Ownership ● Strategic consultative selling into multiple industries. Selling is often pre-RFP, sharing the vision and business value of what an Encore partnership could bring to an event, regionally, nationally, and globally. Build and maintain close relationships with prospects and clients to expand the revenue/business opportunity. ● Attend initial kick-off calls to ensure what was sold is delivered from the start and successfully hand off the business in the format needed to ensure success. ● Work in close partnership with the project delivery team to ensure that clients are delighted with the product and service they receive. ● Manage event debrief with Account Management/Production teams ● Build account pursuit plans for net new targets or in concert with the account managers already working on business. ● Review data and event metrics to build a reason to work with Encore in future and demonstrate ROI to clients. ● Take orders for repeat events to help grow accounts through organic sales Internal Communications ● Communicate with management regularly to report on sales activity and progress against targets set. ● Bring market insights to the business to inform and influence our development roadmap. ● Ensure CRM and systems are up to date and enriched with key business intelligence. ● Collaborate with Marketing to create sector specific campaigns. ● Maintain sales pipeline and consistently review the health of prospects to accurately influence revenue projections. Job Qualifications ● Bachelor’s degree or equivalent ● 8+ years proven success in a competitive business-to-business sales environment ● Experience of selling virtually, over the phone and/or face-to-face ● Experience in meetings and in the live event industry (virtual and hybrid events are a bonus) ● Strong commercial acumen with a hunger for deal making ● Naturally competitive, and a born networker with an appetite for relationship building ● Experienced in the disciplined use of customer relationship management (CRM) software ● Articulate, with a confident telephone manner, as well as a focused listener ● Exceptional customer service standards ● Must be a self-starter and self-motivated, but with the ability and willingness to take direction and work in close collaboration with colleagues ● Travel required when face to face meetings come back   Competencies ● Strategic sales planning ● Sales Proficiency ● Attention to Detail ● Strong Communication Skill ● Professional Personal Presentation ● Initiative ● Exceed Customer Expectations ● Concern for Quality ● Influence ● Negotiation ● Result Orientation ● Relationship Management Work Environment Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. May travel up to 50% of the time. #LI-BD1

Position Overview The Producer is accountable for the successful planning, management, and execution of production events. The Producer implements processes and SOPs that drive consistency in event execution, while identifying, resolving, escalating operational problems, and optimizing the deployment of production resources. The Producer partners with senior production staff to execute elements of complex shows. This position serves as the primary point of contact for customers once the handoff from a seller has been completed. The Producer reports to the Associate Director, Event Production. Key Job Responsibilities Organizational Leadership • Execute all Event Production functions necessary to deliver events at the highest levels of production efficiencies within budget, scope, and timeline. • Responsible for the creation, analysis, and execution of project budgets and plans, partnering with the appropriate discipline leads to mitigate risks and sub-rental spend. • Responsible for ensuring all work is delivered within target contribution margins. • Properly reconcile events, specifically delivering a wrap report and ensuring that all administrative data and paperwork has been entered, submitted, cross checked, and reconciled across the entire project. • Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention. • Responsible for compliance with established Standard Operating Procedures (SOPs), Technical Standards and Production Standards. • Support, sponsor and execute all company initiatives. • Communicate goals and objectives to Event Execution team members clearly and frequently. • Lead by example in portraying a polished, professional image in accordance with the standards set forth in the Encore team member guidebook. Production Management • Manages events with a scope that qualifies for production services • Responsible for leading a team, assigning responsibilities, setting expectations, and executing the event. • Maintain the global perspective of the account to ensure ongoing client satisfaction and continuity across all events. • Serve as a strategic partner for the customer to realize their vision from concept to execution. • Complete a post-show event report to communicate account intelligence with show team on a per event basis. • Partner with the Creative team to bring forth the most innovative and experiential based solutions for our clients. • Responsible for addressing client needs by organizing client meetings, creating, and maintaining detailed show documentation and responding to client concerns and questions in a timely fashion. • Execute project planning of events utilizing Encore’s project management software. • Responsible for properly planning resources and logistics across all assigned production work. • Required to have familiarity with all new and existing Encore equipment and services. • Partner with the market sales team by directly providing scoping and pricing for production projects. Job Qualifications • Bachelor’s Degree or equivalent experience • 5+ years of Production or Show Experience required • Excellent communication skills including written, oral and presentation • Ability to listen carefully, responds intelligently, and follows up appropriately and consistently • Position requires computer knowledge • Self-motivated, self-starter, sense of urgency, personable and team oriented • Detail and service oriented with strong organizational skills • Ability to consistently meet deadlines - Ability to travel up to 50% Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Demonstrates Self-Awareness Drive Results • Ensures Accountability See The Big Picture • Decision Quality • Manages Complexity Value People • Collaborates Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. Up to 50% Travel May Be Required The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-BD1

Position Overview The Business Development Representative (BDR) is responsible for the critical first steps in the sales process: outbound prospecting, lead qualification, appointment setting. The Business Development Representative will be focused on generating new business opportunities by identifying, researching, and engaging potential clients. This role serves as a foundational bridge between marketing and sales, driving pipeline growth and ensuring a steady flow of qualified prospects for the GSO Customer Engagement team. This position reports to the Group Director, Global Sales. Key Job Responsibilities Prospecting and Lead Generation • Targeted Outreach: Execute high-volume, multi-channel (phone calls, email, LinkedIn) outbound prospecting campaigns based on ideal customer profiles (ICPs) and defined target accounts. • List Building: Conduct in-depth market research to identify key stakeholders, pain points, and appropriate contact information within target companies. • Inbound Response: Qualify and process inbound leads generated from marketing activities (e.g., website forms, content downloads, events) to determine sales readiness. Qualification and Appointment Setting • Discovery Calls: Conduct initial discovery calls to understand the prospect's business challenges and specific needs related to Encore and Hargrove solutions. • Needs Assessment: Perform rigorous qualification of prospects using established methodologies (e.g., BANT - Budget, Authority, Need, Timeline) to ensure opportunities are genuinely viable. • Meeting Hand-off: Successfully schedule and set qualified first-stage meetings or demonstrations for the assigned GSO Customer Engagement team member. CRM and Data Management • System of Record: Accurately and consistently log all sales activities, prospect information, and opportunity details into Compass. • Data Integrity: Maintain and update the prospect database to ensure data accuracy, proper segmentation, and compliance with data privacy regulations. • Reporting: Track and report on key metrics (outbound calls made, emails sent, discovery calls made, meetings set, conversion rates). Continuous Improvement and Collaboration • Sales Strategy: Collaborate closely with Marketing to refine messaging, optimize lead nurturing processes, and provide feedback on campaign effectiveness. Key Deliverables • Pipeline Generation: Monthly Qualified Opportunities (MQLs/SQLs) Set: Number of prospect meetings scheduled that meet predefined qualification criteria. • Daily/Weekly Activity Targets: Consistently hit targets for calls made, emails sent, and social engagements. • Conversion Rate (Activity to Meeting): Percentage of outreach efforts that result in a booked, qualified meeting. • CRM Data Quality Score: Accuracy and completeness of prospect and activity logs in the CRM. • Pipeline Value Generated: Total estimated value of the opportunities successfully sourced and transitioned to the sales team. • Completion of Product/Sales Training Modules: Demonstrated ongoing proficiency in product knowledge and sales techniques. Job Qualifications •Bachelor's degree preferred • 2+ years of experience in B2B sales/business development, ideally in a BDR role • Proven track record of meeting or exceeding targets, preferably in outbound B2B sales • Excellent written and verbal communication skills, with a professional phone presence • Familiarity with CRM software (e.g., Salesforce, HubSpot) and sales engagement tools (e.g., LinkedIn Sales Navigator) • High energy, resilience, and a strong desire to build a successful career in event production, event technology and B2B sales Competency Group Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Instills Trust • Safety Conscious Drive Results • Action Oriented See The Big Picture • Tech Savvy Value People • Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx). Work Environment Remote Office Work is performed primarily in a remote/home office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. May travel up to 10% of the time. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-SB1 #INDSALES

This position is remote and the candidate can live anywhere in the U.S.; preferably near a major production center (and airport) for Encore. Salary may vary by market. Position Overview The Associate Producer oversees or contributes or to: live event treatments, video scripts, live presentations and production elements by segment or in their entirety. The position participates in budgeting process of line specific elements and tracks all support functions associated with production elements including show documentation, speaker support, graphic development, scenic builds and entertainment. The position produces live program event segments including deck management and backstage speaker support. The Associate Producer manages small to medium events, or portions of a large-scale event. Management of individual production elements and specific deliverables in support of the overall production is a critical function of the role. The Associate Producer reports to the Assoc Director, Event Production or Director, Event Production. Key Job Responsibilities Event Pre-Production: • Consult with Event Producer and/or Show Producer to prepare budget for the scope of work and review any scope changes throughout event pre-production. • Participate with proposals and bids as needed. • Collaborate with venue teams for any projects in managed properties, if applicable. • Lead project management elements, team meetings, benchmarks, etc., that pertain to the scope of work. • Engage Creative Department to develop graphics and print materials. • Engage and provide details to Project Manager to oversee technical elements. • Identify and mitigate risks to projects and solve issues before they affect production by collaborative effort with internal stakeholders. • Partner with Project Manager on production schedule (provide information and recommendations where needed, etc.). • Research, recommend and hire suppliers and freelance support where needed (ie. build stage team, hire greeters, registration supplier, etc.) while also reviewing and negotiating talent contracts and riders. Event: • Maintain quality control throughout the entire production, while keeping event on scope. • Show calling may be required on small to medium sized events. • Ensure production budgets are well executed and remain profitable. • Deck management as needed. Post-Event: • Collaborate with Event Producer to review, approve and ensure any event POs and timesheets have been submitted. • Work with finance on invoice approvals prior to client billing. • Schedule and lead internal and client debriefs when applicable. Relationship Management: • Manage and build client relationships. • Keep current with changing trends in event technology production and design. Job Qualifications • Bachelor’s degree in relevant field preferred. • 2+ years of production or audio visual experience required. • Onsite crew management experience preferred. • Client relationship skills, strong written and oral communications skills, and detail oriented. • Knowledge of hospitality industry and sales processes required in addition to the ability to read and decipher financial reports and records. • Computer proficiency required including MS Office. Competency Group 2 Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Demonstrates Self-Awareness Drive Results • Ensures Accountability See The Big Picture • Decision Quality • Manages Complexity Value People • Collaborates Physical Requirements  Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  • Sitting: 4-5 hours per day • Standing: 0-1 hours per day • Walking: 0-1 hours per day • Stooping: 0-1 hours per day • Crawling: 0-1 hours per day • Kneeling: 0-1 hours per day • Bending: 0-1 hours per day • Reaching (above your head): 0-1 hours per day • Climbing: 0-1 hours per day • Grasping: 0-1 hours per day Lifting Requirements • Lifting 0 - 15 lbs*: Occasionally • Lifting 16 – 50 lbs*: Rarely • Lifting 51 - 100 lbs: Rarely • Lifting Over 100 lbs: Never Carrying Requirements • Carrying 0 - 15 lbs*: Occasionally • Carrying 16 – 50 lbs*: Rarely • Carrying 51 - 100 lbs: Rarely • Carrying Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Continuously • Peripheral Vision: Continuously • Depth Perception: Continuously • Hearing: Continuously Pushing/Pulling Requirements • Pushing/Pulling 0 - 15 lbs*: Occasionally • Pushing/Pulling 16 – 50 lbs*: Rarely • Pushing/Pulling 51 - 100 lbs*: Rarely • Pushing/Pulling Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*    Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. OR Office Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-BD1

Position Overview The Business Intelligence Analyst III will assist the Data & Analytics Team with enhancing and supporting the Encore data landscape. This position will lead tactical business decisions for customers and/or stakeholders by developing and providing data analysis and reporting of complex patterns, insights, and trends. The Business Intelligence Analyst III should be highly influential in the role & can train or mentor others. This position is based in Schiller Park, IL, Dallas, TX, or remote availability. Key Job Responsibilities • Leverage independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analyzing, reporting, and predicting on key metrics and conclusions. • Use advanced analytic solutions to support customer teams and improve efficiencies. • Work on projects/matters of high complexity in an advisor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and or data. • Work cross-functionally to serve as a trusted advisor and expert for internal and/or external relationships to ensure high quality data is available for analysis and better business understanding. • Develop and deliver highly complex data driven insights, recommendations, and predictions to internal and/or external stakeholders. • Engage with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making. • Provide guidance and mentorship to more junior level analysts and receive mentorship related to new complex business problems and highly complex projects. • Work is highly independent and reliable. Job Qualifications • Preferred but not required. Bachelor’s Degree/Diploma, or the equivalent in computer science, finance, or statistics/mathematics a plus • 5+ years’ experience in data driven business insight & recommendations, business analytics, dashboard design experience. • Proficient knowledge of advanced analysis solutions/tools (such as OLTP/OLAP data structures, advanced Excel, Tableau, Compass, Power BI, Business Objects) • Proficient knowledge of domain languages (such as SQL Query, etc.) • Application of highly complex statistical methods (such as regression analysis, correlation, causation, etc.) • Requires the ability to communicate and present effectively to all levels of external and/or internal leadership, including a strong executive presence. • May require advanced industry & demographic understanding in one of the following (Hardware, Software, SaaS, Supply Chain or Marketing) Competencies • Deliver World Class Service • Hospitality • Ownership • Do The Right Thing • Demonstrates Self-Awareness • Drive Results • Ensures Accountability • See The Big Picture • Decision Quality • Manages Complexity • Value People • Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx). Work Environment Office/Remote Work is performed primarily in a home or office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDCORP #LI-EL