EIG Services Inc

Role Description Under minimal supervision, determine the premium base for each risk of assigned accounts by performing remote telephone premium audits of insured’s records, verifying the operations performed, ascertaining proper classifications, and allocating payroll and appropriate subcontracted amounts in accordance with home state manual rules, state regulations and company standards. Typically conducts the most complex physical premium audits. Physical Auditors are responsible for truing up in excess of $2.5M in premium each year. - Using independent judgment, prioritize and schedule assigned audits. - Review audit case information and obtain required payroll and premium documentation from policyholders. - Conduct remote telephone or on-site physical premium audits. - Audit insured’s payroll records, financial statements and tax records. - Conduct entrance and exit interviews with policyholders to gather information and discuss premium audit results. - Visually inspect worksite(s) to validate classifications as appropriate. - Analyze and review claims to verify employment, proper classification coding and proper allocation of payroll. - Prepare a comprehensive premium audit report in compliance with company policies and standards. - Report changes in policy information, financial condition, operations or any fact that may affect the insurability of the policyholder. - Complete assigned work within established company standards for quality and production. - Respond to audit questions and disputes in a timely manner. - Regularly utilize internal systems to complete premium audits. - Demonstrate expert knowledge of manual rules, state regulations, and company standards and procedures. - Remain up to date with relevant premium audit and insurance industry changes. - Include average inventory EAP (~$5.4M) and average policy size ($28K) (Consequences of errors discussion). - Mentor and train other auditors as assigned. - Other duties as assigned. Qualifications - 7+ years of prior experience in workers’ compensation premium audit applying either WCIRB or NCCI rules and regulations or equivalent experience required, preferably with Pennsylvania market experience. - Working knowledge of home state manual rules (WCIRB or NCCI) and applicable state exceptions. - Valid state driver’s license and acceptable driving record. - Intermediate computer skills including ability to use spreadsheets, e-mail and 10-key by touch. - The ability to effectively convey complex information to policyholders, agents/brokers, and internal customers using strong written and verbal communication skills. - The ability to interpret and comprehend a variety of payroll and other financial/business documents. - Exceptional time management skills to manage workload and related administrative tasks. - Equivalent combinations of education and experience may be considered. Requirements - Certification: APA, CPCU, or other designations preferred. - Education: Bachelor’s degree in business, accounting or related field, equivalent experience or a combination of education and experience required. Work Environment - Remote: This role is a remote (work from home (WFH) opportunity) and only open to candidates currently located in the United States and able to work without sponsorship. - It requires a suitable space that provides a private and quiet workplace. - Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. - Travel: May be required to travel to off-site location(s) to attend meetings, as necessary. Salary Range $60,000 - $92,000 and a comprehensive benefits package, please follow the link to our benefits page for details!

Role Description With minimal oversight, the Senior Workers Compensation Claims Adjuster II is responsible for timely and accurate management of workers’ compensation claims with high or catastrophic medical and indemnity benefits, involving litigation and complex issues and exposures. - Completes initial contacts to obtain necessary information, verify coverage, determine compensability and develop a plan of action as it pertains to work comp claims. - Completes and maintains workers' compensation claim data integrity. - Independently analyzes case facts to establish timely and accurate reserves using knowledge and experience with medical disabilities and related costs, as well as judgment of extent of disability. - Collaborates with Corporate Claims to proactively evaluate and mitigate high exposure, serious or catastrophic workers' compensation losses. - Provides timely and appropriate customer service within established best practices. - Maintains ongoing professional communications with all internal and external customers. - Accurately evaluates and pays benefits in compliance with statutory and company procedures and guidelines. - Files appropriate state forms, as needed. - Proactively manages or coordinates medical treatment to continue to move the claim forward. - Uses internal and external resources to contain costs and manage exposure. - Reviews and analyzes litigation and legal issues. Directs legal strategy and participates in preparation of the case for litigation. - Collaborates with defense attorney to move claims to resolution. - Completes detailed settlement analysis and recommends appropriate settlement value, utilizing in-depth knowledge of appropriate workers’ compensation insurance principles and laws, subrogation recoveries, offsets and deductions, claim and disability duration, cost containment principles; including medical management practices and Social Security and Medicare application procedure as applicable. - Regularly reviews caseload and proactively takes action to guide claims efficiently and effectively to closure. Uses a high degree of independent judgment to render accurate decisions. - Mentors other team members and acts as a Subject Matter Expert for legal, jurisdiction and Company needs. May handle supervisory duties, as needed. Qualifications - 10 or more years of workers’ compensation insurance claims experience including complex claims handling. - Superior communication and customer service skills and proficiency in an imaged environment. - Demonstrated knowledge of workers’ compensation laws and ability to adhere to statutes, regulations and company policies and practices, as well as related claim management procedures/protocols. - Self-motivated with the ability to work independently with minimal direction. - The ability to multi-task and prioritize, adhere to deadlines and complete assignments accordingly. - Excellent analytical, problem solving and decision-making skills. Requirements - If state insurance certification or license is required, must meet certification within state mandated timeframe and maintain any required license through continuing education. - WCCP, AIC, ARM, CPCU or other insurance designation is preferred. - Bachelor’s degree or equivalent business experience preferred. Benefits - Salary Range: $80,000 - $120,000 - Comprehensive benefits package. Please follow the link to our benefits page for details: Benefits Page

Role Description With minimal oversight, the Senior Claims Adjuster I is responsible for the timely and accurate management of workers' compensation claims in California. This includes handling medical and indemnity benefits, addressing litigation and complex issues, and managing moderate to high exposure cases. Must work West Coast hours (M-F 8am-5pm PST) and have experience adjusting CALIFORNIA work comp claims. - Completes initial contacts to obtain necessary information, verify coverage, determine compensability and develop a plan of action. Completes and maintains claim data integrity. - Independently analyzes case facts to establish timely and accurate reserves using knowledge and experience with medical disabilities and related costs, as well as judgment of extent of disability. - Collaborates with Corporate Claims to proactively evaluate and mitigate high exposure losses. - Provides timely and appropriate customer service within established best practices. Maintains ongoing professional communications with all internal and external customers. - Accurately evaluates and pays benefits in compliance with statutory and company procedures and guidelines. Files appropriate state forms, as needed. - Proactively manages or coordinates medical treatment to continue to move the claim forward. Uses internal and external resources to contain costs and manage exposure. - Reviews and analyzes litigation and legal issues. Directs legal strategy and participates in preparation of the case for litigation. Collaborates with defense attorney to move claims to resolution. - Completes detailed settlement analysis and recommends appropriate settlement value, utilizing in-depth knowledge of appropriate workers’ compensation insurance principles and laws, subrogation recoveries, offsets and deductions, claim and disability duration, cost containment principles; including medical management practices and Social Security and Medicare application procedure as applicable. - Regularly reviews caseload and proactively takes action to guide claims efficiently and effectively to closure. Uses a high degree of independent judgment to render accurate decisions. - Mentors other team members and acts as a Subject Matter Expert for legal, jurisdiction and Company needs. - Other duties as assigned. Qualifications - 7 or more years of related claims experience including complex claim handling. Internal candidates with proven results may also qualify. - Superior communication and customer service skills and proficiency in an imaged environment. - Demonstrated knowledge of workers’ compensation laws and ability to adhere to statutes, regulations and company policies and practices, as well as related claim management procedures/protocols. - Self-motivated with the ability to work independently with minimal direction. The ability to multi-task and prioritize, adhere to deadlines and complete assignments accordingly. - Excellent analytical, problem solving and decision-making skills. - Equivalent combinations of education and experience may be considered. Requirements - Certification: WCCP, AIC, ARM, CPCU or other insurance designation preferred. - Education: Bachelor’s degree or equivalent business experience preferred. Benefits - Salary Range: $60,000-105,000 and a comprehensive benefits package. Company Description As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work! We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS! - Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. - EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees. - We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. - At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement.

Role Description The Director, Large Deductible is a senior leadership role responsible for building and running a high-performing large deductible workers’ compensation practice at EMPLOYERS. This is not a role for someone looking to maintain a steady state. It’s an opportunity for a motivated, forward-thinking professional to shape a critical program at a company in active, ambitious growth. At its core, this role owns the full lifecycle of EMPLOYERS’ large deductible programs: - Program design - Underwriting - Loss fund administration - Collateral management - Financial analysis - Regulatory compliance The Director serves as the internal subject matter expert and primary point of accountability for LD program performance, client relationships, and operational quality. Success in this role requires someone who takes initiative, thinks several steps ahead, holds themselves and their work to a high standard, and brings the flexibility to adapt as the business evolves. This leader will partner closely with Underwriting, Finance, Actuarial, Legal, and Account Management and will be expected to engage credibly with senior leadership, large account clients, and broker partners alike. Qualifications - Bachelor’s degree in Business, Finance, Risk Management, or a related field; or equivalent professional experience. - 7+ years of progressive experience in workers’ compensation, with meaningful exposure to large deductible program management. - Demonstrated knowledge of LD product structures, loss fund mechanics, collateral administration, and aggregate stop-loss arrangements. - Experience in management, or program administration environment strongly preferred. - Comprehensive knowledge of workers’ compensation regulatory requirements across multiple jurisdictions. - Strong financial and analytical skills, including experience building and interpreting loss projection and reserve adequacy models. - Excellent written and verbal communication skills; ability to translate complex program mechanics for both technical and non-technical audiences. - Demonstrated track record of taking initiative and delivering results independently. - Brings a flexible, adaptable approach to a role where priorities shift and the work continues to evolve. Requirements - Advanced degree (MBA, MPA) or professional designations (CPCU, ARM, ARe, CPA) relevant to insurance or risk management. - Experience with captive insurance structures and fronting carrier arrangements. - Familiarity with reinsurance treaties and quota share/excess of loss structures applicable to program business. - Prior experience in a leadership or people management capacity. - Has sought out and applied technology, including data analytics or AI-enabled tools, to improve the quality or efficiency of their work. Benefits - Salary Range: $120,000 - $180,000 - Comprehensive benefits package. Company Description As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work! We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS! Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees. We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other! At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career.

Role Description The Claims Services Representative I will perform a variety of claim handling functions from new claim set up and non-medical bill payment to preparing and distributing various forms and correspondence. This position interacts with insureds, claims adjusters, attorneys, and outside vendors to gather, analyze and document complete and accurate data while providing an exceptional customer experience. - Support the business in technical, administrative, and clerical tasks. - Request information from providers, injured employees, and insureds via phone, email, fax, and mail. - Research and identify requested information and follow up as needed. - Processes work assignments timely while adhering to Service Level Agreement parameters established by company policies and procedures. - Manage electronic mail inboxes related to new claims, existing claims, expedited requests, and document imaging. - Handle inbound and outbound telephone calls to obtain pertinent medical and claim information. - Perform mathematical calculations to process appropriate payments to claimants, providers, and third-party vendors. - Establish and maintain ongoing professional communications with all customers, internal and external, ensuring satisfaction with company services. - Maintain a high standard of accuracy and attention to details. - Conduct business at all times with the highest standards of personal, professional, and ethical conduct. - Complies with all policy, procedural, and jurisdictional statutes. - Other duties as assigned. Qualifications - Proficient in the use and knowledge of MS Office software, including Word, Outlook, and Excel. - Familiar with general office procedures, methods, and equipment including computers, photocopiers, fax machines, and telephone systems. - Can navigate multiple systems to achieve desired results. - Maintain a high standard of accuracy and attention to details. - Can conduct business efficiently and effectively over the telephone utilizing proper phone and computer etiquette. - Demonstrated customer service experience. Requirements - Must have High School diploma or GED equivalent. - Remote: This role is remote, and only open to candidates currently located in the United States and able to work without sponsorship. - It requires a suitable space that provides a private and quiet workplace. - Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. - Travel: May be required to travel to off-site location(s) to attend meetings, as necessary. - Hourly Pay Rate: $21.00/hour or $22.00/hour if bilingual in Spanish. Benefits - A comprehensive benefits package. Please follow the link to our benefits page for details: Benefits Page

Role Description Under minimal supervision, the Premium Audit Records Analyst is responsible for serving as the primary point of contact for premium audit-related records received from various payroll vendors, cataloging premium audit documentation, providing audit case files to external audit contractors, managing various e-mail inboxes, and redirecting general audit inquiries. Additionally, this position may handle inbound policyholder calls to address policy-related questions. Essential Duties and Responsibilities - Serve as the primary point of contact for premium audit-related vendor records. - Review external customer communications, documentation, and follow-ups to ensure payroll records are provided accurately and on time. - Maintain organized payroll records within internal company systems and catalog audit-related documentation while ensuring confidentiality, in accordance with company standards and procedures. - Communicate regularly with managers and external partners regarding audit-related processes and documentation. - Communicate findings related to discrepancies or missing documentation to the Supervisor or Manager as appropriate. - Maintain excellent interdepartmental relationships and communications. - Handle inbound phone calls from policyholders to answer policy-related questions. - Other duties as assigned. Qualifications - Up to 3 years of previous premium audit or related insurance experience preferred. - Demonstrate the ability to work independently and prioritize tasks appropriately. - Strong organizational skills. - Highly efficient with excellent time management skills. - Strong communication ability including excellent written, verbal, and presentation skills. Can succinctly convey complex information to others. - Attention to detail with the ability to review, sort, and accurately identify records relevant to the premium audit. - Intermediate computer skills including ability to use spreadsheets, e-mail, and 10-key by touch. - Ownership and accountability of output, decisions, and mistakes. - Basic accounting/bookkeeping knowledge and mathematical aptitude. Education - 2 years of college and/or equivalent combination of education and experience will be considered. Work Environment - Remote: This role is a remote (work from home (WFH) opportunity) and only open to candidates currently located in the United States and able to work without sponsorship. - It requires a suitable space that provides a private and quiet workplace. - Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. - Travel: May be required to travel to off-site location(s) to attend meetings, as necessary. Hourly Pay Rate $17.00 - $24.00 per hour and a comprehensive benefits package, please follow the link to our benefits page for details! Benefits About EMPLOYERS - As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work! - We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS! - Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. - EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees. - We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. - These are the pillars that support how we do business with our clients as well as how we treat each other! - At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. - As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career.

Role Description The successful candidate will become a key member of a small, highly-functioning, public insurance company tax department. The position is involved in many aspects of compliance and accounting for assessments, premium tax, and income tax in a deadline-sensitive environment. - Prepare periodic premium tax and assessment filings, often supported by complex calculations and formulas in Excel. - Gather, analyze, and synthesize data from diverse systems. - Organize and reference schedules and workpapers underlying filings and payments. - Maintain an individual calendar and organize assignments to meet frequent deadlines. - Perform complex general ledger entries and reconciliations for premium tax and assessments. - Assist in the preparation of federal, state, and local income tax compliance. - Assist in the preparation of quarterly and annual income tax provisions (GAAP and STAT), account reconciliations, deferred tax analyses, annual return-to-provision adjustments, and intercompany settlements. - Locate, interpret, and apply state regulations and instructions independently. - Learn, apply, and continuously improve Tax Department methods and procedures. Qualifications - 2-4 years of experience in public accounting, corporate tax, or a combination. - Experience in public company ASC 740 income tax provisions. - Experience working for a publicly traded company (NYSE and/or NASDAQ). - Proficient with Microsoft Office products, particularly Excel. - Experience with general ledger software. - Learns quickly when facing new situations. - Embraces new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. - Makes sense of complex and sometimes contradictory information to effectively solve problems. - Consistently achieves results, even under tough circumstances and tight deadlines. - Readily tackles tough assignments with organization and attention to detail. - Works collaboratively with others to meet shared objectives. Requirements - Bachelor’s degree in Accounting. - Master’s degree in Tax highly desirable. Work Environment - Remote: This role is a remote (work from home (WFH) opportunity) and only open to candidates currently located in the United States and able to work without sponsorship. - Requires a suitable space that provides a private and quiet workplace. - Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. - Travel: May be required to travel to off-site location(s) to attend meetings, as necessary. Salary Range $60,000 - $90,200 and a comprehensive benefits package, please follow the link to our benefits page for details! Benefits About EMPLOYERS: As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work! - We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS! - Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. - EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees. - We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. - At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. - As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career.

Role Description Responsible for underwriting new and renewal Workers’ Compensation accounts for agents and producers assigned within their territory in compliance with company work comp underwriting, pricing and letters of authority. - Underwrite and retain new and renewal work comp business through solid risk analysis, pricing with adherence to state filings, corporate guidelines, and delegated authority. - Compile and document work comp underwriting decisions and make referrals to management when appropriate including rational and recommendations. - Maintain strong product line and industry expertise while gathering/sharing competitive information along with changes/trends in the local and national markets. - Collaborate with Sales Team to develop and maintain strong agency relationships with shared accountability in meeting territory goals. - Keep leadership, peers and sales team informed of all issues and meaningful activities. - Work with minimal supervision and meet commitments/deadlines. - Act with a customer-first mindset and a sense of urgency. - Collaborate and contribute in tactical and strategic business planning with Sales and distribution partners. - Provide thorough and pertinent information and guidance to Underwriting Services staff required to process coverage requests in accordance with service guidelines and standards/SLA’s. - Provide professional, timely and courteous communication and service to internal and external customers to resolve issues. - Focus on exceptional customer service, collaboration with Sales team, and the development of strong agency relationships. - Quickly and effectively make underwriting decisions based on review and analysis of submission, account characteristics in accordance with company underwriting and pricing guidelines. - Demonstrates a high level of responsiveness and focus on supporting Policyholder and Agents objectives. - Establishes, develops, and maintains successful relationships with Policyholders and Agents. - Develops strong personal brand to build and maintain a long-term quality pipeline with Agents. Qualifications - Minimum 3 years of experience underwriting workers' compensation policies. - Commercial lines underwriting experience required. - Must have P&C agent license or committed to acquiring it within the first 90 days of employment. - Ability to read and interpret documents such as instructions and procedure manuals. - Ability to write routine reports and correspondence. - Ability to calculate figures and amounts such as discounts, interest, commissions, pro-rata portion, frequency, loss ratio, net rate, and percentages. - Ability to apply problem solving skills involving variable and standard situations. - Excellent communication skills including written, verbal, telephone, and virtual meetings. - Excellent organizational and time management skills. - Excellent negotiation skills. - Demonstrated proficiency with Microsoft Office Product Suite. Requirements - Bachelor’s degree or equivalent experience. Benefits - Salary Range: $60,000 - $84,000 and a comprehensive benefits package. Company Description As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work! - We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business. - Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. - EMPLOYERS is known for the quality service and expertise we provide for our clients, and the exemplary work environment we provide for our employees. - We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. - At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement.

Role Description The Senior Business and Systems Analyst supports EMPLOYERS’ financial systems and corporate project portfolio within the Financial Operations team. This role combines functional business analysis with financial systems support, serving as a key resource across a broad range of projects and run-the-business activities. - Support Oracle ERP enhancements and quarterly update cycles including requirements gathering, design analysis, configuration review, testing coordination, and change management. - Partner with Finance and business stakeholders to identify, design, and deliver improvements to the financial close cycle, reporting, and operational workflows, leveraging automation and data integration where applicable. - Support the design and delivery of financial reporting and analysis solutions that serve Finance and Accounting, cross-department business partners, and leadership audiences. - Provide systems and analytical support for corporate initiatives involving organizational change, including data migration, process redesign, and system configuration changes. - Assist with audit readiness, detailed SOPs and supporting documentation, and compliance-driven system or process changes, partnering with Finance, Accounting, and Internal Audit as needed. - Gather, analyze, and document business requirements related to Finance and Accounting processes and procedures. - Translate business needs into functional and technical specifications, working with IT and implementation partners to deliver solutions. - Partner with Finance and Accounting teams to enhance close and planning cycles, analytics, and reporting. - Support UAT, data validation, training, and user adoption strategies. - Drive change management and user adoption for system and process changes. - Collaborate with stakeholders to ensure alignment of systems with enterprise goals. - Support continuous improvements in accounting and financial processes leveraging automation, data integration, and analytics. - Act as power user and developing administrator for Oracle Cloud ERP Fusion; serving as a capable backup to the Financial Systems Manager. - Assist with Oracle ERP system configuration, access management, and operational support tasks as directed. - Coordinate with IT counterparts and 3rd party partners on Oracle ERP/Fusion system updates, including quarterly system updates. - Troubleshoot Oracle ERP/Fusion issues as they arise and coordinate escalation to the managed services team as needed. - Manage the FinOps Jira service desk — intake triage, ticket routing, prioritization, and resolution tracking. Qualifications - Working knowledge or demonstrated aptitude; administration experience a plus. - Strong understanding of accounting and/or financial processes — FP&A, financial close, budgeting/forecasting. - Business requirements gathering, functional design, and solution testing. - Strong organizational and documentation skills. - Understanding of data integration between systems. - Financial reporting and dashboarding. - Excellent communication, stakeholder engagement, and change management. - Project support and execution across concurrent initiatives. - Jira service desk administration and work management. Requirements - Oracle Cloud ERP, or other similar products. - Excel (Smart View), Macros. - Jira (service desk and project board administration). - Microsoft 365 (Word, PowerPoint, Teams). Preferred Qualifications - Bachelor’s degree in Finance, Accounting, Information Systems, or related field. - 5+ years of experience in accounting, financial operations, or financial systems analysis, including exposure to ERP systems in a power user or project capacity. - Experience supporting or participating in cross-functional corporate projects or system implementations. - Insurance industry experience a plus. - Oracle Cloud certification a plus (not required). Work Environment - Remote: This role is a remote (work from home (WFH) opportunity) and only open to candidates currently located in the United States and able to work without sponsorship. - It requires a suitable space that provides a private and quiet workplace. - Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. - Travel: May be required to travel to off-site location(s) to attend meetings, as necessary. Salary Range $80,000 - $120,000 and a comprehensive benefits package, please follow the link to our benefits page for details! Company Description As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work! - We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS! - Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. - EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees. - We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. - At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement.

Role Description The Claims Billing Specialist II is responsible for accurately processing and reconciling a variety of financial transactions, including cash allocations, payments, and adjustments, while ensuring compliance with company policies, contractual agreements, and regulatory standards. The role serves as a point of contact for all escalated billing disputes and moderately complex payment issues, collaborating with internal teams, adjusters, and vendors to achieve timely resolutions. This position also supports process improvements by identifying recurring issues, maintaining thorough documentation and audit trails, and mentoring junior staff to build expertise and consistency within the team. Essential Duties and Responsibilities - Process and reconcile financial transactions, including cash allocations, payments, adjustments, and in-house calculations with accuracy, timeliness, and compliance. - Adhere to company policies, contractual agreements, regulatory standards, and internal controls, ensuring proper documentation, audit trails, and approval workflows. - Research, investigate, and resolve escalated billing disputes, payment discrepancies, and moderately complex financial inquiries, providing clear and timely resolutions. - Collaborate with internal teams, adjusters, vendors, and other stakeholders to ensure the efficient resolution of financial challenges and effective communication of outcomes. - Identify recurring issues and recommend process improvements to support operational efficiency, cost containment, and customer satisfaction. - Provide mentorship and guidance to Specialist I staff, modeling best practices in documentation, compliance, and customer service. - Accurately document all resolution and payment activities in compliance with company policies and regulatory requirements. - Mentor team members and serve as a Subject Matter Expert within the department. - Other duties as assigned. Qualifications - 2–3 years of experience in medical billing, claims, or general accounting (workers’ comp preferred). - Strong knowledge of billing practices, healthcare terminology, and claims systems. - Experience researching, calculating, and processing provider payments. - Exemplary written, verbal, listening, and interpersonal communication skills. - Strong attention to detail with the ability to work independently and minimal supervision, while demonstrating excellent organizational and prioritization skills. - Excellent analytical, problem-solving, and decision-making skills. - Adapt quickly to new technologies and systems as needed. - Equivalent combinations of education and experience may be considered. Requirements - Associate's degree or high school diploma with five years of health, workers' compensation claims, bill review, or finance experience and/or equivalent combination of education and experience. Work Environment - Remote: This role is a remote (work from home (WFH) opportunity) and only open to candidates currently located in the United States and able to work without sponsorship. - It requires a suitable space that provides a private and quiet workplace. - Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. - Travel: May be required to travel to off-site location(s) to attend meetings, as necessary. Salary Range $45,000 - $67,000 and a comprehensive benefits package, please follow the link to our benefits page for details! Company Description As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work! We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS! - Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. - EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees. - We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. - These are the pillars that support how we do business with our clients as well as how we treat each other! - At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. - As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career.