Estes Forwarding Worldwide

• Preparing, collating, and maintaining all documentation and records needed to clear goods through US customs • Communicating with vendors and government agencies while providing excellent customer service • Completing customs documentation to ensure accurate and timely import of shipments • Maintaining and updating customs clearance documentation • Processing all entries in a compliant manner and documentation after the sales process is complete • Managing and assisting to resolve all customer queries • Researching and assisting with regulatory questions • Reviewing and monitoring customs clearances and rejections • Preparing and filing custom forms with high-level attention to detail • Ensuring that freight paperwork is completed and approved before transportation • Coordination with various departments and maintaining compliance with all import operations

• Supports cross-functional collaboration between Marketing, Sales, and external partners to ensure brand consistency and alignment with business objectives • Develops high-quality content across digital channels, managing brand messaging • Supports sales enablement initiatives, coordinating vendor and event marketing activities • Maintains digital assets and leverages data analytics to measure performance • Oversees standard operating procedures (SOPs), handling marketing requests • Ensures compliance with company policies and security standards • Enhances the company’s online presence by creating strategic content and managing brand consistency • Supports marketing and sales initiatives