Education Affiliates

Role Description Represents and provides information about the EA schools to prospective students via the telephone. - Transfers phone calls to appropriate campus - Provides information about campuses - Provides a professional company image through phone interaction - Accurately and completely portrays educational programs, expected outcomes, student services, and financial consideration to students - Organizes workflow to meet departmental goals - Meets all quality standards - Regular and reliable attendance Qualifications - High School Diploma or GED - Basic PC skills with capability to learn customer service applications - Persuasive communication skills - Typing 20-25 wpm - Previous call center / customer service experience preferred - Record of achievement illustrating strong goal orientation - Display of highest levels of integrity and intelligence - Ability to multi-task and to succeed within strict deadlines - Strong detail orientation and capability to be highly organized - Proven ability to interact effectively with prospective students Company Description

Role Description The Financial Aid Process Level 1 (FAP1) is primarily responsible for all aspects of the administration and compliance management for the federal and state student financial assistance programs at each of the assigned schools. In addition, the FAP1 will be responsible for any assigned duties as directed by either the Manager of Financial Aid Processing or Assistant Manager of Financial Aid Processing. - Organizes and manages all required data entry and file maintenance in the Campus Vue, FAME, Direct Loan, Common Origination (COD), and Disbursement and NSLDS borrower data management systems. - Organizes and manages all need analysis, loan application, and financial aid packaging services. - Oversees, organizes, manages, and is responsible for initial compliance for any use of Professional Judgment, Dependency Overrides, Selective Service, and/or verification processes at all assigned schools. - Responsible for reviewing and taking action on any assigned financial aid reports, records, and student files. - May assist in organizing and managing all required data maintenance for out-of-school borrower services as required in both the Campus Vue and the NSLDS systems. - Ensures compliance with all state, accrediting, and federal financial aid-related regulations. - Promptly and accurately reports any suspected instances of non-compliance, fraud, or abuse to the Manager of Financial Aid Processing, Manager of Regional Directors, Vice President for Finance, or Senior Vice President for Financial Assistance and/or higher levels within the organization, as needed to address and resolve any areas of non-compliance. - Monitors all student financial aid activities to ensure accurate funding and full compliance with all applicable statutes, rules, and regulations. - Coordinates with all campus personnel and the Manager of Financial Aid Processing to ensure accurate and timely disbursements and refunds of federal, state and agency funds are made to all students and that all instances of conflicting information are accurately and promptly resolved. - Organizes, monitors, and maintains accurate and timely electronic data entry & reconciliation as required by any funding agency. - Organize and performs the accurate and timely performance of all Return to Title IV (R2T4) calculations, R2T4 refunds, credit balance refunds, grant recalculations and ineligible/inadvertent disbursement refunds. - Performs other duties as assigned by the Assistant Manager of Financial Aid Processing, Manager of Financial Aid Processing, Manager of Regional Financial Aid Directors, Vice President for Finance, Senior Vice President of Financial Assistance, and/or the President/CEO of Education Affiliates. - Regular and reliable attendance. Qualifications - Must possess at least 1 year of experience in student financial aid processing. - Candidates cannot have any student loans in default. Requirements - Classification: Non-exempt - Work Hours: 40 hour work week, minimum of 5-day work week, some weekends may be required - Travel: Periodic overnight travel assignments for training and development and/or for special assignments to any of the affiliated schools - Working Environment: remote

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Provides administrative support to the Accreditation and Licensure Team or to the Compliance Department. Duties include general clerical, archiving, and project-based work. The incumbent projects a professional, customer-focused image through remote interaction with campus-based and Shared Services collaborators. - Archives incoming and outgoing agency communications and keeps organized records of compliance related documents on behalf of schools and Education Affiliates. - Communicates with project teams to ensure all relevant collaborators and individuals within relevant chains of command are informed and appropriately involved, that project timelines are visible to and understood by all, and that relevant folks are notified if delays occur or escalations may be needed. - Creates and modifies documents using Microsoft Office. - Performs general clerical duties to include but not limited to: electronic filing, archiving, calendaring, tracking, and following-up as needed to ensure timely completion and maintenance of accurate records. - Maintains shared electronic filing system. - Prepares approved documents for agency submission, including conversion of documents from Word, Excel, and other formats to PDF; assembly of seamless PDF packages; and uploads of approved documents to appropriate drop boxes and submission folders. - Utilizes primary and other reliable sources to gather appropriate information, such as calendars and basic information from agency websites. - Coordinates and maintains compliance related records for campuses and shared services stakeholders. - Sets up and coordinates meetings and trainings. - Maintains and distributes trackers related to agency submissions and compliance documents. - Supports staff in assigned project based work. - Other duties as assigned. - Regular and reliable attendance. Qualifications - Basic reading, writing, and arithmetic skills. - Knowledge of Microsoft Office. - Professional verbal and written communication skills; customer focused; able to collaborate and work well with various personality types. - Ability to type 50 wpm. Requirements - Classification: Non-exempt. - Work Hours: Forty per week but may vary daily, and evening and weekend hours may be required. - Travel: None. - Working Environment: Remote.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Vice President of Nursing provides strategic, academic, and operational leadership for the Nursing Programs taught at Education Affiliates’ campuses. The VP of Nursing ensures excellence in nursing education, program accreditation, faculty development, student success, and alignment with institutional goals. As a senior member of Academic Affairs, the VP of Nursing partners with other academic leaders to support the success and collegiality of academic teams across campuses and within Academic Affairs. - Facilitates the creation and implementation of the strategic plan for nursing education; leads efforts to continuously improve curriculum, teaching, and student outcomes. - Provides leadership to enhance Education Affiliates' national nursing reputation. - Leads the Shared Services nursing team and supports local recruitment and development, Deans and Faculty of Nursing. - Guides campus efforts related to faculty scholarship, professional development, and excellence in teaching. - Provides strategic guidance to campus leaders to improve retention and licensure exam (NCLEX) outcomes. - Articulates, models, and supports an organizational culture of collegiality and ethical standards that embraces the mission and core values of Education Affiliates. - Promotes innovative teaching methods, simulation technologies, and evidence-based practice. - Supports regulatory and accreditation compliance of nursing programs, including Boards of Nursing and Accreditation Commission for Education in Nursing; assists the campuses with preparing reports, managing site visits, and ensuring ongoing compliance with academic and clinical standards. - Leads efforts to ensure campuses maintain compliance with clinical partners and that clinical placements are aligned with student and program needs. - Performs other duties as assigned. Qualifications - Earned doctorate in nursing or related field; master’s in nursing required if doctorate is not in nursing. - Must have a current license in one of the States where Education Affiliates has nursing programs as a registered nurse. - A record of teaching, research, and academic nursing leadership. - Demonstrated academic and administrative expertise with a minimum of eight years of experience, preferably with large and complex nursing education organizations. - Proven record of accreditation management and faculty development. - Strong interpersonal, communication, and strategic planning skills.