eCom Solutions Inc

• Build and integrate AI-powered applications, workflows, and automation systems • Develop LLM-based tools, AI agents, chatbots, and internal productivity solutions • Integrate OpenAI, Anthropic, Gemini, or other generative AI APIs into business systems • Design AI automation solutions for operations, sales, customer support, recruiting, and productivity use cases • Build and improve RAG systems, document search tools, and knowledge-based AI applications • Work with APIs, databases, cloud services, and third-party platforms • Optimize prompts, workflows, outputs, and AI interactions for accuracy and usability • Collaborate with engineering, product, and business teams to deliver scalable AI solutions • Troubleshoot and improve AI workflows, including handling edge cases, errors, and unreliable outputs • Help ensure AI solutions are practical, secure, and aligned with business needs

• Design, develop, and maintain RESTful APIs using Fast. • Collaborate with frontend (React Native) developers to ensure smooth data flow and integration. • Implement secure, efficient, and scalable backend logic for financial operations. • Write clean, maintainable, and well-documented code. • Participate in code reviews and contribute to architecture discussions.

• Oversee pharmaceutical reverse distribution operations and workflows • Support returns processing, manufacturer credits, and inventory management • Help develop operational procedures and compliance processes • Ensure compliance with DEA, FDA, and pharmaceutical regulations • Coordinate with pharmacies, manufacturers, and logistics partners • Assist with warehouse and operational planning

• Build and maintain a full stack web application using React • Develop and integrate REST APIs, webhooks, and third party services such as Stripe • Design and manage PostgreSQL databases • Implement secure authentication and authorization systems • Ensure high performance for live, transaction based applications • Sync data seamlessly between web and mobile platforms • Maintain strong security practices around financial and sensitive user data • Collaborate in a startup environment with a small, fast moving team

• Serve as the primary contact for customer accounts, building relationships and supporting client needs. • Conduct outbound outreach to existing and potential customers to maintain engagement and identify sales opportunities. • Handle inbound inquiries including order status, pricing requests, product questions, and general support. • Process orders, provide tracking information, and assist customers using internal systems. • Use tools such as Salesforce, Zendesk, and internal systems to manage customer interactions and support tickets. • Balance account management, customer support, and sales outreach while working toward performance goals.

• Serve as the primary contact for customer accounts • Conduct outbound outreach to existing and potential customers • Handle inbound inquiries including order status and pricing requests • Process orders and provide tracking information • Use tools such as Salesforce and Zendesk

• Design, build, and maintain automated testing frameworks across web applications, APIs, backend services, and integrations. • Develop and execute unit, integration, regression, and end-to-end automated test suites to ensure system reliability and stability. • Create and maintain automated tests for complex workflows, edge cases, and data/state transitions across services. • Integrate and manage automated testing within CI/CD pipelines using tools such as GitHub Actions, GitLab CI, or Jenkins. • Conduct performance, scalability, and load testing across core services and infrastructure. • Identify, document, and track bugs and system weaknesses, partnering with engineering teams to improve QA processes, automation coverage, and testing standards.

• Design, build, and maintain automated testing frameworks • Develop and execute automated test suites • Create and maintain automated tests for complex workflows • Integrate and manage automated testing within CI/CD pipelines • Conduct performance, scalability, and load testing • Identify, document, and track bugs and system weaknesses

• Collaborate with hiring managers to understand hiring needs and help shape job descriptions • Source potential candidates through job boards, social media, and referrals • Conduct initial conversations to assess skills, communication, and overall fit • Coordinate interviews, scheduling, and follow-ups • Build and maintain a strong pipeline of talent for current and future roles • Ensure a professional and positive candidate experience throughout the hiring process

• Collaborate with hiring managers to understand hiring needs and help shape job descriptions • Source potential candidates through job boards, social media, and referrals • Conduct initial conversations to assess skills, communication, and overall fit • Coordinate interviews, scheduling, and follow-ups • Build and maintain a strong pipeline of talent for current and future roles • Ensure a professional and positive candidate experience throughout the hiring process