EBlock Inc.

Role Description Responsible for supporting automotive auction operations through accurate data entry, vehicle condition report administration, fee posting, and other operational administrative tasks. This position is primarily computer-based and requires strong attention to detail, organization, and the ability to process vehicle information accurately in a fast-paced environment. This is a part-time role up to 30 hours per week. What You Will Do: - Enter vehicle information into condition report systems - Document vehicle damages, disclosures, and inspection findings accurately - Review condition reports for completeness and accuracy - Assist with fee posting and operational record management - Maintain and update spreadsheets, databases, and tracking systems - Process vehicle-related administrative tasks within established timelines - Verify VINs, mileage, vehicle options, and related vehicle data - Assist operational staff with workflow tracking and reporting - Identify and escalate missing, inconsistent, or inaccurate information - Support auction operations through administrative and computer-based tasks as assigned Qualifications - Strong attention to detail and accuracy - Ability to perform repetitive computer and data-entry tasks efficiently - Strong organizational and time-management skills - Ability to work independently with minimal supervision - Basic proficiency with spreadsheets and computer systems - Automotive, dealership, or auction experience preferred - Knowledge of vehicle damage terminology and condition reporting preferred - Experience with Google Sheets or Microsoft Excel beneficial Benefits - Competitive pay ($16.90 - $23.00) - Continuous Learning - An amazing culture to top it all off!

Role Description The Senior Inside Sales Representative is a pivotal role that combines master-level negotiation with technical automotive expertise. Tasked with managing the full lifecycle of auction deals, you will use your extensive background in vehicle appraisals to provide accurate, real-time valuations that drive closings. This position requires a professional with exceptional phone etiquette and the ability to build long-term loyalty with a growing dealer network. You aren't just selling; you are consulting on value to ensure every deal is a win. With a sharp eye for market value and a proactive approach to outreach, this role is responsible for connecting the right buyers to the right vehicles every day — turning listed inventory into closed deals through timely engagement and trusted dealer relationships. What You Will Do: - Work closely with Territory Sales Managers to quickly and efficiently work IF Bids daily - Build, enhance, and nurture customer relationships to secure customer loyalty and generate business - Partner with Territory Sales Managers and Performance Managers in assigned areas - Manage relationships with existing customers - On sale days, proactively reach out to your book of buyers and get them to engage with the platform - Meet specified targets for buyer attendance for the online auction - Have an in-depth knowledge of EBlock’s platform and set new clients up for success using the platform - Discover sales opportunities through consumer research - Track and report on individual KPIs including call volume, outbound activity, conversion rates, and closed deal counts on a weekly basis - Consistently meet or exceed monthly and quarterly revenue targets set by the Regional Sales Manager - Maintain a pulse on shifting market trends and wholesale valuation fluctuations - Maintain high levels of phone activity to proactively secure deals and expand dealer networks - Assist in the continuous improvement of sales processes and team-wide objectives Qualifications - Proven experience increasing sales and revenue; field sales experience is preferred but not required - Experience in the auto industry - Ability to develop sales strategies and use performance KPIs - Familiarity with wholesale vehicle pricing tools - Demonstrated ability to manage a high-volume call environment while maintaining accuracy and professionalism - Bilingual (English/French) considered an asset - Excellent communication skills - Proficiently navigate CRM platforms, auction software, and valuation tools to streamline deal flow - Organizational and leadership ability - Results-oriented and self-motivated, with the discipline to thrive by autonomy - Problem-solving aptitude Working Conditions - Remote-first work structure - Full-Time variable schedule on weekdays - Minor travels may be needed What We Offer: - Competitive pay - Medical, Dental & Vision - RSP programs - Company paid Group Life/AD&D insurance - Paid time off - Flexible working environment - Continuous Learning - And an amazing culture to top it all off!

Role Description An Account Manager should be committed to growing and supporting Dealers, Dealer Groups, and OEM Programs. This role would be directly responsible for working with a small support team to manage and optimize performance of dealer websites. The ideal candidate will be detail-oriented and hardworking while continuously developing their skills and knowledge. - Build, enhance, and nurture customer relationships to secure customer loyalty and increase business. - Persuasively explain to customers and prospective customers how company’s products and services can enhance their business. - Proactively audit client websites and review Google Analytics performance. - Perform reviews with clients on a regular basis to outline performance and make recommendations for improvement. - Work in a team environment and collaborate with other departments including, but not limited to, Development, Design, Sales, SEO, and Digital Advertising. - Resolve customer issues and complaints by taking immediate action independently. - Meet and exceed established sales targets by driving customer engagement and identifying growth opportunities. Qualifications - High School diploma, G.E.D. or equivalent. - Two or more years of customer service experience. - Two or more years of experience in the automotive industry. - Post-Secondary diploma or degree in a technical field preferred. - Effective leadership skills, with a strong focus on operations and business processes. - Strong customer service skills and telephone manner. - Excellent communication skills, both verbal and written. - Ability to work with a high sense of urgency in a dynamic, fast-paced environment. - Organized with the ability to work to tight deadlines and under pressure. - Excellent administration skills. - Flexible and able to adapt to change quickly. - Able to follow instructions and work using your own initiative. - Must be able to attend and conduct meetings both remotely and in person, and work overtime as required. - Languages: English (required) Requirements - Technical background. - Experience with Google Analytics. - Experience with the WordPress CMS platform or other CMS platforms. Benefits - Competitive pay. - Medical, Dental & Vision. - 401k/RSP programs. - Company paid Group Life/AD&D insurance. - Paid time off. - Flexible working environment. - Continuous Learning. - An amazing culture to top it all off!