DotActiv

• Creating strategic assortment plans; • Designing data-driven floor space plans; • Planning and building data-driven shelf plans; • Conducting floor and space plan analytical reviews; • Developing optimised cluster plans per product category using the cluster optimizer and maintenance tools in the DotActiv software; • Analysing the cluster plan and profiling each cluster to deliver strategic insights to clients; • Maximising customer and category performance by considering category strategies and plans, product financial performance, shopper psychology and aesthetic appeal; and • Supporting, advising and guiding retail customers where required.

• Translating application storyboards and use cases into functional applications; • Designing, building, and maintaining efficient, reusable, and reliable C# code; • Ensuring the best possible performance, quality, and responsiveness of applications; • Identifying bottlenecks and bugs, and devising solutions to these problems; and • Maintaining code quality, organisation, and automatisation.

Role Description C# software developers at DotActiv utilise a technology stack that includes the ASP.NET Core Web API framework in combination with the AngularJS framework to deliver a Single Page Application solution based on a Microsoft SQL database. We also utilise Xamarin to develop our mobile solutions as this allows us the ability to share a single codebase with our .NET Core framework web-based applications. - Translating application storyboards and use cases into functional applications; - Designing, building, and maintaining efficient, reusable, and reliable C# code; - Ensuring the best possible performance, quality, and responsiveness of applications; - Identifying bottlenecks and bugs, and devising solutions to these problems; - Maintaining code quality, organisation, and automatisation. Qualifications - Minimum of 1 year relevant development experience and expertise in an IT development environment; - Grade 12 as per the national senior certificate requirements (Umalusi endorsed and must include higher grade Mathematics with a minimum of 70%); - A relevant IT certification by a recognised and acknowledged issuing authority. For example, A+, N+, MCSE, MCP, MCT, VCP, VCSP and more; - Proficient in C#, with a good knowledge of its ecosystems; - Strong understanding of object-oriented programming; - Skill for writing reusable C# libraries; - Understanding fundamental design principles behind a scalable application; - Familiarity with continuous integration, Microsoft SQL, Json, Angular, and .Net Framework; - Implementing automated testing platforms and unit tests; - Proficient understanding of code versioning tools (such as Git); Requirements - Experience or exposure to Machine Learning; - Experience or exposure to Imagine Recognition; - Experience or exposure to Cloud Computing; - Experience or exposure to AI Software Development; - Experience or exposure to Computer Vision Technology. Benefits - You’ll receive a Cost to Company of between R15K-18K CTC, depending on your qualifications and experience; - This is a remote-working position, which allows you the flexibility to be based anywhere in South Africa; - You’ll have a say over product decisions; - You’ll have a chance to upskill yourself in any field that adds value to your current position.

Role Description This dynamic role will be perfect for an individual who is looking to pursue a career within the retail industry or someone who values strategic planning and problem solving, customer satisfaction, and working in an innovative environment. As a Category Planner at DotActiv you would be responsible for: - Creating strategic assortment plans - Designing data-driven floor space plans - Planning and building data-driven shelf plans - Conducting floor and space plan analytical reviews - Developing optimised cluster plans per product category using the cluster optimizer and maintenance tools in the DotActiv software - Analysing the cluster plan and profiling each cluster to deliver strategic insights to clients - Maximising customer and category performance by considering category strategies and plans, product financial performance, shopper psychology and aesthetic appeal - Supporting, advising and guiding retail customers where required Qualifications - Creative flair and ability to identify aesthetic/visual appeal - 2+ years of similar and relevant experience in the Retail Sector - Strong Interpersonal Skills - Computer Literacy - MS Office - Driver’s license and own transport - Strong verbal and written communication skills (English) - Team player - Strong organisational and prioritisation skills - Self-motivated and results oriented - Must have strong analytical skills and be able to use data analysis techniques and how to apply these to business situations - You must have a high capacity to represent the DotActiv brand as a specialist - You must have a high degree of internal client engagement - Consumer Science, Business/Marketing or Supply Chain related degree is a must Benefits - You’ll receive a Cost to Company of between R12 000-R20 000 depending on your experience - You’ll have the opportunity to upskill yourself in any field that adds value to your current position - We offer you a transparent job grading system - We offer you a developmental path specific to your circumstances, allowing you to track your progress

• Translating application storyboards and use cases into functional applications; • Designing, building, and maintaining efficient, reusable, and reliable C# code; • Ensuring the best possible performance, quality, and responsiveness of applications; • Identifying bottlenecks and bugs, and devising solutions to these problems; and • Maintaining code quality, organisation, and automatisation.

Role Description C# software developers at DotActiv utilise a technology stack that includes the ASP.NET Core Web API framework in combination with the AngularJS framework to deliver a Single Page Application solution based on a Microsoft SQL database. We also utilise Xamarin to develop our mobile solutions as this allows us the ability to share a single codebase with our .NET Core framework web-based applications. Responsibilities - Translating application storyboards and use cases into functional applications; - Designing, building, and maintaining efficient, reusable, and reliable C# code; - Ensuring the best possible performance, quality, and responsiveness of applications; - Identifying bottlenecks and bugs, and devising solutions to these problems; - Maintaining code quality, organisation, and automatisation. Qualifications - Minimum of 3 years relevant development experience and expertise in an IT development environment; - Grade 12 as per the national senior certificate requirements (Umalusi endorsed and must include higher grade Mathematics with a minimum of 70%); - A relevant IT certification by a recognised and acknowledged issuing authority. For example, A+, N+, MCSE, MCP, MCT, VCP, VCSP and more; - Proficient in C#, with a good knowledge of its ecosystems; - Strong understanding of object-oriented programming; - Skill for writing reusable C# libraries; - Understanding fundamental design principles behind a scalable application; - Familiarity with continuous integration, Microsoft SQL, Json, Angular, and .Net Framework; - Implementing automated testing platforms and unit tests; - Proficient understanding of code versioning tools (such as Git); Requirements - Experience or exposure to Machine Learning; - Experience or exposure to Imagine Recognition; - Experience or exposure to Cloud Computing; - Experience or exposure to AI Software Development; - Experience or exposure to Computer Vision Technology. Benefits - You’ll receive a Cost to Company of between R30k and R35k, depending on your qualifications and experience; - This is a remote-working position, which allows you the flexibility to be based anywhere in South Africa; - You’ll have a say over product decisions; - You’ll have a chance to upskill yourself in any field that adds value to your current position.

Our customers rely on us to provide them with the software and services they need to create exceptional in-store experiences. What we provide allows retailers and suppliers in more than 90 countries to craft data-driven assortments and product layouts that drastically increase store performance. Our software users enjoy a wealth of capabilities and a comprehensive library of resources which are available on both our online learning platform and our  DotActiv searchable knowledgebase.  There are times when our software users need knowledgeable support from an empathetic technical support person - that's where you come in. As technical support your main duties would be as follows:  - Analyse knowledgebase user engagement data and contribute helpful content to improve the customer experience.  - Receive, analyse and manage customer support cases and provide meaningful solutions to ensure customer success. (new or existing knowledge base articles, remote support, scheduled training, troubleshooting and advice) - Provide customers with space planning advice that goes beyond mere technical support to ensure that they achieve their goals. - Analyse customer support cases to determine new features to be logged for development and deployment/ software errors to be logged for immediate fixing. - Since customers are creating plans which are dependent on accurate data you will be required to provide data analysis, processing and validation using excel and SQL. (A mandatory course for this will be a part of your onboarding). - Since many of our customers are in different time zones and we seek to provide them with exceptional support you will be subject to a rotational on-call schedule. Making yourself available for “On-call” time is remunerated over and above your monthly total cost to company salary.  You will be required to work remotely, with a monthly Cost to Company between R18 000 and R22 000 (depending on your qualifications and experience), we’re looking for someone to provide proactive customer support.  Who is DotActiv? DotActiv provides category management software and services which enable retailers and suppliers to analyse their retail data and create data-driven assortments, planograms and floor plans. We’re a passionate group of young people that want to be successful in everything we do. Our entire company is made up of +-70% of females while the average age is about 26 to 28 years old. What does that mean for you? Working in technical support at DotActiv, you would have the opportunity of engaging with top retail brands from all corners of the world every single day. The multiplicity of culture exposure is dramatic and can be both very challenging and rewarding. Our business is growing quickly which makes for a high-pressure environment.  Your colleagues will push you to be better because as a group we want to win out there in the market but they will also support you in a very sincere way.

Our customers rely on us to provide them with the software and services they need to create exceptional in-store experiences. What we provide allows retailers and suppliers in more than 90 countries to craft data-driven assortments and product layouts that drastically increase store performance. Our software users enjoy a wealth of capabilities and a comprehensive library of resources which are available on both our online learning platform and our  DotActiv searchable knowledgebase.  There are times when our software users need knowledgeable support from an empathetic technical support person - that's where you come in. As technical support your main duties would be as follows:  - Analyse knowledgebase user engagement data and contribute helpful content to improve the customer experience.  - Receive, analyse and manage customer support cases and provide meaningful solutions to ensure customer success. (new or existing knowledge base articles, remote support, scheduled training, troubleshooting and advice) - Provide customers with space planning advice that goes beyond mere technical support to ensure that they achieve their goals. - Analyse customer support cases to determine new features to be logged for development and deployment/ software errors to be logged for immediate fixing. - Since customers are creating plans which are dependent on accurate data you will be required to provide data analysis, processing and validation using excel and SQL. (A mandatory course for this will be a part of your onboarding). - Since many of our customers are in different time zones and we seek to provide them with exceptional support you will be subject to a rotational on-call schedule. Making yourself available for “On-call” time is remunerated over and above your monthly total cost to company salary.  You will be required to work remotely, with a monthly Cost to Company between R18 000 and R22 000 (depending on your qualifications and experience), we’re looking for someone to provide proactive customer support.  Who is DotActiv? DotActiv provides category management software and services which enable retailers and suppliers to analyse their retail data and create data-driven assortments, planograms and floor plans. We’re a passionate group of young people that want to be successful in everything we do. Our entire company is made up of +-70% of females while the average age is about 26 to 28 years old. What does that mean for you? Working in technical support at DotActiv, you would have the opportunity of engaging with top retail brands from all corners of the world every single day. The multiplicity of culture exposure is dramatic and can be both very challenging and rewarding. Our business is growing quickly which makes for a high-pressure environment.  Your colleagues will push you to be better because as a group we want to win out there in the market but they will also support you in a very sincere way.

• Analyse knowledgebase user engagement data and contribute helpful content to improve the customer experience. • Receive, analyse and manage customer support cases and provide meaningful solutions to ensure customer success. (new or existing knowledge base articles, remote support, scheduled training, troubleshooting and advice) • Provide customers with space planning advice that goes beyond mere technical support to ensure that they achieve their goals. • Analyse customer support cases to determine new features to be logged for development and deployment/software errors to be logged for immediate fixing. • Provide data analysis, processing and validation using excel and SQL. • Subject to a rotational on-call schedule with remuneration above your monthly total cost to company salary.

Role Description As technical support, your main duties would be as follows: - Analyse knowledgebase user engagement data and contribute helpful content to improve the customer experience. - Receive, analyse and manage customer support cases and provide meaningful solutions to ensure customer success (new or existing knowledge base articles, remote support, scheduled training, troubleshooting and advice). - Provide customers with space planning advice that goes beyond mere technical support to ensure that they achieve their goals. - Analyse customer support cases to determine new features to be logged for development and deployment/software errors to be logged for immediate fixing. - Provide data analysis, processing and validation using Excel and SQL (a mandatory course for this will be a part of your onboarding). - Be subject to a rotational on-call schedule, with remuneration for “On-call” time over and above your monthly total cost to company salary. - Work remotely, with a monthly Cost to Company between R18 000 and R22 000 (depending on your qualifications and experience). Qualifications - Any relevant IT certificates or qualifications would be advantageous. - Strong written and oral communication skills in English. - An additional language will be advantageous, specifically Spanish, Portuguese, French or another widely spoken language. Requirements - Knowledge of the principles of customer service in relation to software products. - DotActiv Enterprise software knowledge. - Computer packages & systems currently in use by the company. - Project management. - Customer coaching & support. - Competent use of job-specific in-house systems used by the company. - Intermediate MS Office (Word, Excel, PowerPoint) & deploy ability within Google Suite. - Basic to Intermediate MS SQL or similar solution. - Problem-solving (Troubleshooting). - Intermediate MS Operating Systems (Windows 10, 11, Server). - Ability to test software for bugs and feature readiness. - IIS/SSL Certificates. Soft Skills - Ability to patiently support, educate and assist customers. - Good oral & written communication skills. - Excellent client relationship skills (Quality client engagement). - High capacity to represent the brand. - Ability to multitask & remain attentive in an often-busy environment. - Be naturally calm and focused. - Be versatile if participation in other types of activity is required. - Team player (especially within a matrix project environment). Character Traits - Empathetic. - Able to deal with regular stress peaks. - Curious. - Positive and Upbeat. - Technician/Problem solver at heart. Benefits - Starting monthly Cost to Company salary of between R18k and R22k, depending on your qualifications and experience. - Working remotely and assisting customers remotely online. - Significant investment in your development (both internal and external training). - Transparent job grading system for fair pay. - Developmental path specific to your circumstances, allowing you to grow your career with us.