DIA Digital Consulting

• Responsible for defining the overall solution based on customer requirements within a project, both internally and externally • Lead the requirements and solution definition process • Advise our clients on adapting and optimizing their processes • Provide guidance on best practices and appropriate solutions • Technically validate solutions • Identify, document and mitigate technical risks • Create and document the solution design and all relevant artifacts • Design key solution components • Provide license and product recommendations • Act as the point of contact / coach / expert for the implementation team on questions regarding the structure of the overall solution

• As a Solution Consultant, you support our customers and sales team in designing modern cloud solutions in the Salesforce and CCaaS space. • You work at the intersection of sales, architecture and delivery, are actively involved in customer projects, and accompany customers from the initial technical discovery through implementation. • Provide technical support to Sales during bidding processes and requests for proposals (RFPs). • Conduct technical discovery sessions to analyze customer requirements. • Create and develop solution concepts for CCaaS and Salesforce scenarios. • Plan and deliver customer-specific demos. • Contribute to proofs of concept (PoCs) and, where applicable, hackathons. • Support effort estimations and technical components of proposals. • Actively participate in customer projects and provide functional and technical support for implementation in collaboration with Solution Architects and Delivery teams. • Maintain Salesforce opportunities from a technical pre-sales perspective. • Contribute to the standardization and further development of our solution portfolio. • Monitor market and technology trends in the CCaaS and Salesforce ecosystem.

• Lass uns gemeinsam herausfinden wie du deine Skills bei DIA einbringen kannst und in welchem Aufgabenbereichen du unser Team verstärken kannst.