Dempsey & Siders Agency

Role Description - Lead and develop an experienced underwriting team, fostering accountability, engagement, and continued strong performance. - Drive underwriting strategy for a large, established Cyber profit center, ensuring disciplined risk selection and profitability. - Oversee day-to-day underwriting operations, including workflow management, file quality, adherence to authority, and service standards. - Underwrite and/or provide hands-on guidance on complex Cyber accounts. - Drive premium and profitable growth in alignment with annual plan, leveraging market insights and targeted broker engagement. - Build and deepen broker and client relationships, with a strong focus on identifying opportunities. - Utilize personal market connections to generate new business opportunities and strengthen distribution partnerships. - Collaborate with divisional colleagues and peers across other divisions to support cross-sell opportunities and coordinated client and broker strategies. - Monitor portfolio performance, including rate adequacy, retention, loss trends, and exposure management; recommend corrective actions as needed. - Lead planning, forecasting, and reporting for the territory; communicate results and insights to divisional leadership. - Develop and execute annual plan, aligning strategic priorities with financial discipline. - Oversee operational expenses to ensure performance within established budget. - Ensure consistent execution of underwriting guidelines, pricing discipline, documentation standards, and regulatory/compliance requirements. - Coach and mentor team members through referrals, account reviews, training, and talent development. - Represent the division internally and externally at industry and broker events; travel locally within the city and for divisional meetings as needed. - Collaborate cross-functionally with claims and other internal partners to support underwriting decisions and customer experience. Qualifications - Generally, 15–20+ years of underwriting experience in Cyber preferred; however, candidates with substantial experience in related specialty P&C lines are strongly encouraged to apply. - Generally, 7+ years of people leadership experience, with demonstrated success of building, coaching, and managing high-performing teams. - Strong technical underwriting capability with experience handling complex accounts and larger risks. - Proven track record of portfolio management, including profitability, growth planning, and performance analytics/reporting. - Established broker relationships and demonstrated ability to originate and expand business through market connections. - Strong strategic, communication, and stakeholder management skills with the ability to influence at multiple levels. - Ability to travel locally/occasionally for divisional needs. Benefits - Competitive benefits packages for full-time and part-time employees. - Full-time employees have access to medical, dental, and vision coverage. - Wellness plans, parental leave, adoption assistance, and tuition reimbursement. - Paid Time Off and paid holidays for full-time and eligible part-time employees. - 401(k) plan with company match. - Employee stock purchase plan and commuter benefits.

Role Description The Underwriting & Administrative Intern will support the underwriting team by assisting with risk evaluation, data analysis, documentation, and day‑to‑day operational tasks. - Underwriting Support — Assist underwriters in gathering, reviewing, and organizing submission materials, including applications, loss runs, financials, and supplemental forms. - Risk Research — Conduct background research on insureds, industries, and risk factors to support underwriting decisions. - Data Entry & Accuracy — Input and maintain accurate data in underwriting systems, rating tools, and internal databases. - Administrative Coordination — Support scheduling, file management, document preparation, and internal communication workflows. - Policy Documentation — Assist with preparing binders, endorsements, quote letters, and renewal documentation. - Quality Control — Help review files for completeness, compliance, and adherence to underwriting guidelines. - Cross‑Team Collaboration — Work with underwriting, claims, and operations teams to support ongoing projects and process improvements. Benefits - Competitive benefits packages for full-time and part-time employees. - Full-time employees have access to medical, dental, and vision coverage. - Wellness plans, parental leave, adoption assistance, and tuition reimbursement. - Paid Time Off and paid holidays for full-time and eligible part-time employees. - 401(k) plan with company match. - Employee stock purchase plan and commuter benefits. Company Description Great American Custom, an underwriting division of Great American Insurance Group, dedicates itself to serving client needs and delivering outstanding service. We have made a name for ourselves as a full-service underwriting organization focused on long-term client relationships and customized business solutions. We specialize in providing primary casualty products as well as umbrella and capacity excess products that meet the needs of the commercial market. Our policy holders range from small businesses to complex multi-national corporations and Fortune 1000 accounts.

Role Description Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. - Researches and resolves simple to moderately complex concerns and inquiries in real time for customers and policyholders. - Analyzes the best method to resolve issues to ensure customer satisfaction and adherence to the organization's policies. - Coordinates problem resolution with necessary teams and refers more complex issues to more experienced staff. - Utilizes a customer-focused, needs-based review process to inform customers about products or services. - Documents and updates customer records based on interactions. - Works within guidance to arrange and prioritize activities to efficiently meet business objectives, while focusing on continuous process improvement. - Performs other duties as assigned. Qualifications - High School Diploma or equivalent experience. - Generally, a minimum of 3 years of experience in customer service or account management within the insurance industry. - As appropriate for line of business, insurance licensure and/or certifications may be required. - Makes methodical yet swift decisions to meet customer needs. - Working knowledge of insurance products, documents, and industry practices. - Strong customer service and interpersonal skills. - Develops communication skills that convey a clear understanding of the unique needs of various customers. Benefits - Competitive benefits packages for full-time and part-time employees. - Full-time employees have access to medical, dental, and vision coverage. - Wellness plans, parental leave, adoption assistance, and tuition reimbursement. - Paid Time Off and paid holidays for full-time and eligible part-time employees. - 401(k) plan with company match. - Employee stock purchase plan and commuter benefits.

Role Description Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. ABA Summer Intern Business Unit: ABA Insurance Services Salary Range: $0.00 - $0.00 Benefits - Competitive benefits packages for full-time and part-time employees* - Full-time employees have access to: - Medical, dental, and vision coverage - Wellness plans - Parental leave - Adoption assistance - Tuition reimbursement - Full-time and eligible part-time employees also enjoy: - Paid Time Off and paid holidays - 401(k) plan with company match - Employee stock purchase plan - Commuter benefits - Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. - Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. - Learn more at http://www.gaig.com/careers . *Excludes seasonal employees and interns.

Role Description - Acquires new clients through proactive prospecting, networking, and agency partnerships to meet or exceed annual premium targets. - Builds and retains profitable relationships with clients and agency partners by developing and executing action plans to support agency growth and performance. - Identifies and develops target markets and implements marketing plans to drive visibility and lead generation. - Clearly communicates insurance solutions and value propositions and serves as a trusted advisor to clients and partners. - Tracks and manages book performance, pricing trends, and profitability and adjusts strategies based on market and competitive insights. - Delivers responsive, high-quality service when addressing client inquiries and concerns. - Performs other duties as assigned. Qualifications - Bachelor’s degree in Business, Marketing, or a related field. - Generally, a minimum of 6 months of experience in sales, preferably in insurance or financial services. - Completion of or continuing progress toward a professional designation preferred, such as Associate in Underwriting (AU), Associate in Risk Management (ARM), Certified Insurance Counselor (CIC), or Chartered Property Casualty Underwriter (CPCU). Requirements - Strong understanding of agency dynamics, marketing, underwriting, and risk management. - Demonstrates excellent communication skills and ability to build relationships. - Proficiency in interpreting competitive data and industry trends. - Strong analytical skills with the ability to use data to inform decisions. - Demonstrated decision-making ability and customer-centric mindset. - Familiarity with digital marketing tools and social media platforms. - Position is expected to travel and make day and/or overnight trips to visit customers, prospects and participate in marketing events. - This job is non-exempt in California. Benefits - Competitive benefits packages for full-time and part-time employees. - Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. - Full-time and eligible part-time employees enjoy Paid Time Off and paid holidays. - 401(k) plan with company match, employee stock purchase plan, and commuter benefits.

Role Description - Manages an inventory of claims to evaluate compensability/liability. - Plans and conducts claim investigations to confirm coverage and to determine liability, compensability, and damages. - Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials. - Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners. - Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner. - Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements. - Performs other duties as assigned. Qualifications - Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience. - A minimum of 5 years of experience in property and casualty claims handling. - Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC). Requirements - Works within significant limits and authority on assignments of higher technical complexity and coordination. - Demonstrates strong analytical, negotiation, and problem-solving skills. - Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. - Maintains knowledge of industry laws and regulations. - Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims. - Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. - Proven ability to handle confidential information with discretion. Benefits - Competitive benefits packages for full-time and part-time employees. - Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. - Paid Time Off and paid holidays for full-time and eligible part-time employees. - 401(k) plan with company match. - Employee stock purchase plan and commuter benefits.

Role Description Seasonal adjuster Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Qualifications - Ability to work in a fast-paced environment. - Strong communication skills. - Detail-oriented with strong analytical skills. Requirements - Experience in the insurance industry is preferred. - Ability to work independently and as part of a team. - Willingness to travel as needed. Benefits - Competitive benefits packages for full-time and part-time employees. - Full-time employees have access to medical, dental, and vision coverage. - Wellness plans, parental leave, adoption assistance, and tuition reimbursement. - Paid Time Off and paid holidays for full-time and eligible part-time employees. - 401(k) plan with company match. - Employee stock purchase plan and commuter benefits.