DataKind

• Support the development and submission of grant proposals to philanthropic funders. • Build a funding pipeline for DataKind's US Communities work. • Prospect and recommend new philanthropic funding opportunities that align with DataKind's mission, programs, and strategic priorities. • Synthesize complex programmatic and technical information into clear, compelling narratives. • Draft, edit, and finalize grant proposals, letters of inquiry, and supporting materials. • Collaborate with internal stakeholders to gather accurate program, budget, and impact information needed for submissions. • Manage proposal timelines and ensure submissions are completed accurately and on time.

• Lead the technical onboarding of partner institutions onto UDTS, designing and building the integrations (APIs, pipelines, etc.) needed to connect their existing data systems for seamless ingestion. • Collaborate on-site with institutional data teams to configure and customize UDTS front-end dashboards — working through requirements like which fields to surface, how data should aggregate, and how to make the platform most relevant to each institution's specific workflows and users. • Support institutions in securely sharing data and implementing governance protocols. • Communicate technical requirements, timelines, and processes with external partners in accessible, solutions-oriented ways — and bring the patience and people skills to make those conversations productive. • Design, build, and maintain scalable data pipelines and architectures to support education-focused data products. • Develop robust APIs and integrations to facilitate seamless data exchange across multiple institutional systems and data providers. • Optimize data ingestion, transformation, and validation processes for reliability, transparency, and performance. • Ensure all data systems comply with DataKind’s governance, privacy, and security standards. • Produce clear, reusable code and comprehensive documentation for both technical and non-technical audiences. • Collaborate with team members within the technology team to set engineering standards and guide data infrastructure strategy. • Partner with data engineers and scientists to operationalize models and analytics pipelines into production-ready systems. • Collaborate with Customer Success, Research, Product, and Implementation teams to ensure technical design aligns with user and partner needs. • Contribute to the continuous improvement of internal tooling, workflow automation, and best practices.

• Own the reporting and budget management process for key multi-year grants • Lead the end-to-end production of quarterly grant reports, coordinating input from the VP of Product, Interim CEO, Director of Finance, and VP of Technology • Synthesize program updates, financial data, and milestone progress into a cohesive narrative that reflects organizational priorities and funder expectations • Maintain a reporting calendar and manage internal deadlines to ensure leadership input is collected and integrated on time • Ensure quarterly reporting meets requirements and utilizes necessary funder templates • Bridge accounting outputs and grant budget tracking — providing narrative context when monthly financials show variances and ensuring finance reporting tells a complete story • Identify budget variances and work with VPs to develop narratives and modification proposals that reflect real shifts in organizational priorities • Maintain a living budget tracker in partnership with finance team that gives leadership a clear, real-time picture of spend against the grant • Build and maintain internal systems for collecting programmatic updates from relevant team leads on a regular cadence • Act as a thought partner to leadership on how to frame progress, pivots, and challenges in ways that are honest and funder-appropriate • Flag risks early — whether a reporting deadline is at risk, spend is off pace, or a program shift may require funder notification

• Serve as the primary point of contact and trusted advisor for each lighthouse institution throughout their multi-year engagement with DataKind. • Build and maintain strong relationships with institutional leadership — including IR Directors, Chief Data Officers, Provosts, and Presidents — grounded in trust, responsiveness, and deep understanding of each partner's context and goals. • Conduct regular check-ins and relationship health reviews to stay ahead of any concerns before they become problems. • Own the renewal process for each partnership, tracking engagement signals and proactively addressing retention risks. • Develop a clear understanding of each institution's evolving needs and ensure DataKind's offerings continue to deliver meaningful value. • Partner with internal stakeholders to make the case for renewal and document partnership outcomes that support it. • Coordinate with DataKind's implementation and product teams to ensure smooth onboarding for new partners, acting as the institutional advocate throughout. • Translate partner needs and feedback into clear briefs for internal teams. • Help institutions understand what's available to them, connect them to resources, and remove barriers to adoption — without necessarily being the one solving technical problems directly. • Facilitate Learning Circles and cohort activities among lighthouse institutions, creating opportunities for peer connection and shared problem-solving. • Coordinate cross-institutional knowledge sharing and help surface best practices that can inform broader sector adoption. • Serve as the voice of your partners internally. Synthesize themes across accounts and bring structured feedback to Product and Engineering on institutional needs, usability issues, and opportunities for improvement. • Contribute to the development of scalable account management processes and playbooks as DataKind grows.

DataKind is seeking an Account Manager to serve as the primary relationship owner for our lighthouse institution partnerships. This role is central to ensuring our higher education partners are successful, satisfied, and growing with DataKind's Unified Data and Technology System (UDTS). Own the long-term health of high-visibility partnerships. Serve as the connective tissue between institutions and DataKind's internal teams. Periodic travel to partner institutions (25–40% during peak periods).

• Reporting to the Vice President, Technology, the Senior Technical Project Manager combines hands-on technical project management with team leadership. • Manage a team of project managers, and drive the development and scaling of mission-critical products. • Own end-to-end delivery of the most complex, high-stakes projects yourself while mentoring other TPMs. • Define and track program-level milestones, deliverables, and success metrics across concurrent projects. • Facilitate cross-functional alignment between product, engineering, data science, and business stakeholders through working sessions, not just status meetings. • Lead critical planning sessions, standups, and retrospectives—facilitating decisions, not just documenting them.