Custom Truck One Source

• Drive new and used equipment sales across the Quebec and Maritimes territory, including tools, equipment, and CTOS rental offerings • Prospect, cold call, and develop new customer relationships • Conduct needs assessments and deliver consultative sales presentations • Develop quotes in partnership with CTOS estimators • Close new business and manage delivery of trucks and equipment • Maintain and grow relationships with existing customers • Build and manage a full sales pipeline • Plan and organize daily and weekly sales activities • Perform market analysis and segmentation to identify key prospects • Monitor competitor activity, pricing, and product offerings • Resolve customer issues and recommend solutions • Track all activity, opportunities, and results in Salesforce • Submit regular call reports, territory plans, and sales forecasts • Maintain accurate customer and sales records

• Maintain and support application user administration. • Assist in recommending changes and coordinating applications to role based environment. • Identify and implement process improvements for business functions. • Management and coordination of Service Request list. • Coordinate application release updates with vendor and business users. • Ensure compliance with corporate standards. • Plan, test, implement, and troubleshoot software upgrades. • Support and develop end user training documentation. • Develop help desk knowledge base articles. • Work directly with IT teams to resolve technical issues. • Monitor and recommend software licensing changes to control costs. • Monitoring of and responding to application support tickets. • Provide timely status reports by application as needed. • Liaise with the IT PMO for prioritization of requests.

• Maintain and support application user administration. • Assist in recommending changes and coordinating applications to role based environment. • Identify and implement process improvements for business functions. • Management and coordination of Service Request list. • Coordinate application release updates with vendor and business users. • Ensure compliance with corporate standards. • Plan, test, implement, and troubleshoot software upgrades. • Support and develop end user training documentation. • Develop help desk knowledge base articles. • Work directly with IT teams to resolve technical issues. • Monitor and recommend software licensing changes to control costs. • Monitoring of and responding to application support tickets. • Provide timely status reports by application as needed. • Liaise with the IT PMO for prioritization of requests.