Crisalix

• Independently manage the social media presence of multiple brands. • Specializing in premium video production and content creation. • Develop original content concepts, innovative formats, and effective editorial strategies.

• Help implement, educate and train new and existing clients on all aspects of our SaaS platform. • Provide mentorship and guidance through demonstrable knowledge of the Crisalix platform solutions. • Develop a trusted advisor relationship with clients and provide solid technical support throughout the customer journey. • Encourage refresher training and training on new functionalities. • Be willing to learn and have a deep understanding of the software and know how to explain it to clients. • Work closely with the company C-Suite to ensure CS processes are followed.

• Visit clinics to capture professional photo and video content • Create Instagram-focused content including reels, stories, posts, short-form videos, clinic footage, team content, and treatment-related content • Follow concepts, ideas, and scripts provided by the marketing team • Carry out basic editing of raw content before handing over to the in-house marketing team for final editing and posting • Deliver clean, high-quality content suitable for premium clinic marketing

• Research and prospect new leads • Convert leads into appointments with doctors • Partner with stakeholders and take the initiative • Maintain successful relationships with sales

• Manage and close strategic accounts across Europe and the USA • Lead consultative sales processes with clinics and clinic groups • Run discovery calls, demos, and commercial discussions • Deliver clear, business-focused presentations and proposals • Negotiate and close commercial agreements • Proactively develop new business opportunities and partnerships • Build and maintain a strong, qualified pipeline • Use a mix of outbound, inbound, digital, and face-to-face sales approaches, including events and trade fairs where relevant • Consistently deliver against individual revenue targets • Stay involved through onboarding and early adoption to support long-term client success and retention • Act as a strong example of high-quality sales execution • Share practical feedback from the market with sales and leadership • Support onboarding and knowledge-sharing where needed • Contribute to territory development and market expansion • Maintain accurate reporting and forecasting in CRM

• Research, prospect, and qualify new leads through outbound calling, emailing, and onsite visits. • Respond to inbound inquiries and convert them into sales opportunities. • Run discovery and demo calls with prospects you have generated. • Understand client needs and propose tailored solutions. • Convert qualified opportunities into closed deals. • Manage your own customer portfolio after onboarding. • Ensure successful onboarding, adoption, and ongoing usage of the platform. • Maintain regular contact with clients to drive retention, renewals, and upsell opportunities. • Log all activities accurately in the CRM.

• Joining internal discussions to understand business problems or opportunities • Building rapid prototypes using AI tools and automation platforms • Creating simple internal tools, assistants or workflow automations • Testing ideas quickly and iterating based on feedback • Preparing prototypes that can later be handed to developers for production if required • Identifying areas where AI can improve efficiency or automate manual processes

• You are accountable for retention, expansion, and recurring revenue growth across Crisalix’s customer base. • Drive predictable renewal, upsell, and cross-sell revenue. • Ensure every client delivers measurable ROI and business growth. • Build a high-performing Customer Success organization with strong commercial discipline. • Partner closely with Sales to align forecasting, pipeline, and growth strategy. • Embed a data-driven, performance-focused culture. • Own renewal, upsell, and expansion revenue targets. • Build and manage a scalable post-sales revenue pipeline. • Lead strategic renewal and expansion negotiations. • Personally close key account expansion and renewal deals. • Maximize Client ROI and ensure every client extracts maximum value from solutions.

• Develop & Scale Global Partnerships – Identify, recruit, and empower channel partners, resellers, and strategic alliances to drive sales worldwide. • Engage with Stakeholders Across Cultures – Adapt communication styles to build trust and long-term relationships with partners from different backgrounds. • Drive Value-Based Sales & Market Expansion – Position Crisalix as the go-to solution for aesthetic professionals by aligning with regional market needs. • Navigate International Business Landscapes – Understand and respect different business cultures, regulations, and market behaviors. • Train & Support Partners for Success – Deliver multilingual training and sales enablement to ensure partners maximize their revenue potential. • Optimize Partner Performance – Track sales data, analyze trends, and adapt strategies to drive continued success. • Create New Business Opportunities – Use your cultural insights and entrepreneurial mindset to expand Crisalix into new markets.

• Drive commercial growth in Europe • Manage and close high-value and strategic accounts across Europe • Lead complex sales cycles with multi-location clinics and clinic groups • Run discovery calls, demos, and commercial discussions • Negotiate and close commercial agreements • Build and maintain a strong, qualified pipeline • Consistently deliver against individual revenue targets • Contribute to territory development and market expansion • Maintain accurate reporting and forecasting in CRM