Creative Co-Op, Inc.

• Own the ecommerce strategies for assigned accounts, overseeing the selection, pricing, search/discoverability levers, and forecasting and inventory management with a focus on long-term, sustainable growth • Lead and provide planning expertise in preparing inventory, sales reports, and in-depth analysis, creating performance recaps, and leading cross-functional meetings to review performance and recommend improvements based on historical data trends • Analyze sales and inventory trends to provide insights to the analyst team in the creation of a forward-looking inventory forecast planning • Inspire and influence key business leaders in Marketing, Sales, Merchandise Planning, Product Development, and Supply Chain to drive share and sales acceleration • Manage the project planning, execution, and ongoing progress of defined eCommerce strategies on a day-to-day basis, with full accountability for results and timely deliverance • Develop, manage, and communicate project plan(s) that track key milestones, deliverables, rollout progress, leading indicators, and performance metrics • Implement standard work processes, reporting, and templates across work streams to ensure clear integration of each work stream into the overall project delivery • Identify risks within project plans and build risk mitigation strategies • Audit existing terms and negotiate so that they are mutually beneficial for the organization and the customer • Coordinate with the marketing team on the execution of the sales plan • Creates regularly scheduled communications with key eComm partners to ensure internal initiatives are prioritized and to better promote vendor partnership • Identify consumer-centric opportunities that can be addressed through innovation and collaboration with the assigned retailer • Continuously assess retailers’ programs to determine participation levels • Oversees catalog integrity on retailer partner sites – right items and item statuses, correct prices, preferred fulfillment methods, and appropriate content • Proposes promotional programs with retailer partners to ensure the catalog of items is receiving optimal traffic and sales • Onboard agreed-upon new customers and finalize terms, pricing, and programs within company guidelines • Drives the business through a high-level of involvement in the day-to-day operations by raising issues to the eCommerce Operations Manager • Partners with the eCommerce Operations Manager and IT to assist in EDI implementation to maximize operational efficiency • Travel for tradeshows and customer appointments.

• Establish and maintain effective working relationships with Retail partners • Own eCommerce revenue and profitability targets and develop annual sales plans by retailer to achieve goals • Manage pricing, promotions, and retail price compliance across respective accounts, and flag channel conflict in the market if outside of account ownership • Manage allocated KDCI headcount to upload product listings, optimize PDP content, ensure product data accuracy, etc. • Monitor incidents/reviews/customer feedback to ensure appropriate next steps are taken internally to improve CLV and margin • Partner closely with product and creative teams to improve product listing and optimize assortment mix • Manage retail media spend ensuring ROAS targets are aligned to budget, and increase/reduce budget as needed according to sales and profitability performance • Partner closely with Merchandise Planning to ensure highest priority SKUs have appropriate stock levels for BAU, priority promotional/marketing campaigns, new customers adds, etc. • Review new and existing account terms and negotiate such that they are mutually beneficial for the organization and the customer and continuously assess retailer’s programs to determine participation levels • Identify and onboard agreed upon new customers and finalize terms, pricing, and programs within company guidelines, then partner with Operations and EDI teams to facilitate all tech implementations • Drives the business through high-level involvement in the day-to-day operations of respective accounts and raise issues to the Sr. Director of eCommerce Sales as needed • Travel for tradeshows and customer appointments as needed • Other responsibilities as required