Couchbase, Inc.

Role Description As a Deployed Customer Engineer (DCE), you are the technical bridge between Couchbase’s engineering excellence and our customers’ most ambitious business goals. You are an embedded technical partner who writes production-grade code, builds high-performance database architectures, and ensures our platform powers the heart of mission-critical, AI-driven applications. You will deliver strategic solutioning and work within customer engineering teams to deliver business outcomes through technical implementations. Unlike traditional engineers or solutions architects, the DCE operates at the intersection of: - Software Engineering - Systems Architecture - Customer Success - Product Feedback The DCE is responsible for accelerating customer outcomes by: - Building real-world implementations and pilot solutions - Solving complex technical challenges - Translating customer needs into scalable solutions - Acting as a bridge between customers and internal product/engineering teams Key Responsibilities - Technical Implementation & Development - Hands-on Coding: Write clean, scalable code to build integrations, APIs, and data models that connect Couchbase with customer ecosystems. - Product Configuration: Expertly configure Couchbase Server, Capella (DBaaS), and Mobile products to optimize for latency, throughput, and reliability. - Architecture Design: Design and implement advanced data architectures, including Vector Search and RAG (Retrieval-Augmented Generation) patterns for modern AI applications. - Customer Integration & Success - Embedded Partnership: Integrate directly with customer development teams, participating in sprints and code reviews to ensure best practices are understood, implemented, and governed. - Problem Solving: Act as the "boots on the ground" to troubleshoot complex distributed systems issues, performance bottlenecks, and deployment hurdles. - Value Realization: Translate business requirements into technical milestones, ensuring the customer achieves a rapid Time-to-Value. - Cross-Functional Collaboration - Product Feedback Loop: Act as a conduit between the field and our core Product/Engineering teams, advocating for features and fixes based on real-world usage. - Sales Alignment: Partner with Solution Engineers to identify expansion opportunities by demonstrating the "art of the possible" within existing accounts. Qualifications - Strong proficiency in at least two major languages (e.g., Java, Python, Go, Node.js, or C#). - Deep understanding of NoSQL concepts, distributed systems, and SQL-based query languages (N1QL). - Ability to explain complex technical trade-offs to both developers and executive stakeholders. - Comfortable navigating Cloud environments (AWS, Azure, GCP), container orchestration (Kubernetes/OpenShift), and networking (VPCs, DNS, load balancing, security). Requirements - 5+ years of experience in Software Engineering, Site Reliability Engineering (SRE), or Technical Consulting. - Proven track record of deploying large-scale distributed databases or data intensive applications. - A drive to "Attack Hard Problems" and the empathy to "Be A Great Human" while working inside a customer’s environment. Success Metrics (12–18 Months) - Reduction in the average time from initial kickoff to production "Go-Live." - High performance-to-cost ratios for customer clusters and 0% churn due to technical blockers. - Contribution of reusable code samples, connectors, utilities, or documentation to the Couchbase ecosystem. - Identification and technical validation of at least 2 new use cases within assigned strategic accounts. Benefits - Generous Time Off Program - Flexibility to care for you and your family. - Wellness Benefits - A variety of world-class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs. - Financial Planning - Retirement program and Business Travel Insurance. - Career Growth - Be valued, Create value approach. - Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees. - And much more!

Role Description Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Want to be part of our story? Apply today! Qualifications - Innovation thrives when diverse perspectives are at the table. - Encouragement for applications from individuals of all backgrounds—including women, people of color, LGBTQIA+ professionals, veterans, and individuals with disabilities. - Encouragement to apply even if not meeting every qualification. - Support for reasonable accommodations during the recruitment process. - Value placed on diverse educational and career backgrounds. Requirements - Modern customer experiences need a flexible cloud database platform. - Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications. - Reimagined database with fast, flexible and affordable cloud database platform Capella. - More than 30% of the Fortune 100 trust Couchbase to power their modern applications. Benefits - Generous Time Off Program - Flexibility to care for you and your family. - Wellness Benefits - A variety of world-class medical plans, dental, vision, life insurance, and employee assistance programs. - Financial Planning - Retirement program and Business Travel Insurance. - Career Growth - Be valued, Create value approach. - Fun Perks - Ergonomic and comfortable in-office/WFH setup, Food & Snacks for in-office employees. - And much more! Company Description Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture.

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Strategic Account Executive – LATAM Territory Location: Remote (US-based with alignment to LATAM time zones) Travel: Up to 40–50% (Regional and International) Role Overview Couchbase is seeking a Strategic Account Executive to lead and expand our footprint within the Latin American market. This role is designed for a senior individual contributor who understands the unique nuances of the LATAM enterprise landscape—thriving in long, consultative sales cycles and building deep executive relationships across diverse cultures. You will act as a trusted advisor to our largest, most complex customers in the region, partnering closely with internal teams to deliver business-critical solutions across cloud and on-prem environments. Key Responsibilities - Regional Strategy: Own and execute a Strategic Account Plan for a defined set of named enterprise accounts across LATAM, aligned with Couchbase’s global strategy and regional growth objectives. - Growth & Retention: Drive new business, expansion, and retention within the region's largest financial institutions, telecommunications providers, and retail giants. - Complex Negotiations: Manage multi-threaded sales cycles, navigating the specific legal, procurement, and fiscal requirements inherent in LATAM business transactions. - Executive Presence: Build and maintain strong C-level relationships, positioning Couchbase as a long-term strategic partner capable of supporting digital transformation at scale. - Cross-Functional Leadership: Act as the "Quarterback" for regional resources, collaborating with Sales Engineering, Customer Success, and Marketing to deliver localized value. - Ecosystem Development: Develop pipeline by leveraging local Cloud Partnerships (AWS, Azure, GCP) and regional System Integrators (SIs) to penetrate new markets. - Forecast Accuracy: Maintain disciplined pipeline management and forecasting within Salesforce, ensuring data integrity for the LATAM territory. Preferred Qualifications - 8–10+ years of enterprise software sales experience, with a specific focus on the LATAM market. - Language Proficiency: Fluency in English and Spanish is required; proficiency in Portuguese is highly preferred. - Market Expertise: Proven track record of navigating the procurement and security hurdles of Multilatinas and Global 2000 accounts within the region. - Tech Stack: Experience selling database, infrastructure, or SaaS technologies; familiarity with the shift from on-prem to cloud within the LATAM sector. - Sales Methodology: Strong command of MEDDIC, Challenger, or equivalent methodologies. - Cultural Competency: Exceptional ability to engage with both technical stakeholders and executive buyers, respecting regional business etiquette and relationship-based selling. - Partner Experience: Proven success co-selling with global cloud providers and local regional partners. - Adaptability: Thrives in a growth-stage environment with a "builder" mindset and the ability to work across multiple time zones. - Travel: Willingness to travel up to 40–50% across the region and to the US for headquarters alignment. The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions, equity, and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Base Pay Range $150,000—$165,000 USD At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply. Studies show underrepresented talent is less likely to apply unless they meet all the criteria. We encourage you to apply if you’re excited about the role and can bring strong contributions to our team. If you require reasonable accommodations during the recruitment process, please let your recruiter know—we’re happy to support you. We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you. Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: - Generous Time Off Program - Flexibility to care for you and your family - Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* - Financial Planning - Retirement program* and Business Travel Insurance - Career Growth - Be valued, Create value approach - Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees. - And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: News and Press Releases Couchbase Capella Couchbase Blog Investors Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application.

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Strategic Account Development Representative - US Location: Remote As industries race to operationalize AI, traditional database solutions are failing to meet the demands for flexibility, performance, and cost efficiency. Couchbase is leading as The Operational Data Platform for AI, unifying transactional, analytical, mobile, and AI workloads into a single, fully managed platform. Trusted by over 30% of the Fortune 100, Couchbase enables enterprises to build and scale modern applications from cloud to edge with unmatched performance and agility. Join us as we deepen our footprint within our most strategic accounts and expand across priority enterprise ICP targets. Position Overview We are seeking a Strategic Account Development Representative to drive high-impact pipeline within Couchbase’s most strategic enterprise accounts. This is a senior, account-based role focused on: - Expanding existing strategic customers (multi-threading, new business units, workload expansion) - Penetrating net-new strategic ICP accounts with precision and executive alignment This role requires deep account intelligence and tight alignment to Account Executive strategy to unlock complex, high-value opportunities. The role will operate as an extension of the account team, partnering closely with Enterprise AEs, Customer Success, Field Marketing, and Partners to drive coordinated engagement across large, multi-stakeholder organizations. Key Responsibilities Strategic Account Expansion - Drive expansion within top-tier enterprise accounts by identifying new stakeholders, business units, and use cases - Multi-thread across technical and economic buying groups to uncover cross-sell and upsell opportunities - Align outreach to account plans, whitespace analysis, and expansion priorities Strategic ICP Account Penetration - Prospect into a defined set of high-value, strategic ICP accounts using 1:1 and 1:few ABM motions - Develop entry points across executive, technical, and business personas - Build account intelligence and POVs that resonate at the VP+ and C-level Account-Aligned Execution - Execute highly structured, account-based workflows aligned to: - Account owner strategy - Buying group coverage and gaps - Regional ABM and field marketing programs - Strategic initiatives Executive & Technical Engagement - Engage senior stakeholders including VP+, CIO, CTO, Architects, and Engineering leaders - Lead with insight-driven, consultative messaging tied to: - AI readiness and productionization - Data platform modernization - Performance, scalability, and total cost of ownership - Facilitate high-value conversations that elevate Couchbase within the account High-Quality Pipeline Creation - Generate high-conversion, high-value meetings that translate into qualified opportunities leading to revenue - Partner closely with AEs to ensure strong handoff, progression, and multi-threaded engagement Operational Excellence - Maintain rigorous Salesforce discipline, ensuring clean attribution and pipeline visibility - Leverage tools such as Outreach, LinkedIn Sales Navigator, and ZoomInfo for precise targeting - Continuously inspect performance across: - Meeting conversion - Opportunity creation - Pipeline influence and revenue contribution Preferred Qualifications - 3-5+ years of SDR/ADR experience, with a strong focus on enterprise or strategic accounts - Proven success engaging Fortune 1000 and complex, multi-stakeholder organizations - Demonstrated ability to multi-thread and build relationships with executive and technical buyers - Experience supporting account expansion motions (cross-sell, upsell, new business units) - Strong understanding of account-based selling and ABM strategies - Track record of generating high-quality pipeline tied to revenue outcomes - Proficiency in Salesforce and modern sales engagement platforms - Bachelor’s degree required Why This Role Matters You will directly impact: - Expansion revenue within top enterprise customers - Pipeline creation for high-ACV, strategic deals - Executive engagement across critical buying groups If you thrive in complex, high-stakes environments, and care about impact and precision this is the role for you. The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions, equity, and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Base Pay Range $66,687—$72,142 USD At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply. Studies show underrepresented talent is less likely to apply unless they meet all the criteria. We encourage you to apply if you’re excited about the role and can bring strong contributions to our team. If you require reasonable accommodations during the recruitment process, please let your recruiter know—we’re happy to support you. We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you. Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: - Generous Time Off Program - Flexibility to care for you and your family - Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* - Financial Planning - Retirement program* and Business Travel Insurance - Career Growth - Be valued, Create value approach - Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees. - And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: News and Press Releases Couchbase Capella Couchbase Blog Investors Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application.

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Customer Success Specialist Location: Remote, India Segment Focus: Commercial / Growth Accounts About Couchbase Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission-critical operational, analytical, mobile, and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform designed for performance, flexibility, and global scale. With Couchbase, organizations launch game-changing customer experiences and explore the limitless potential of AI. Our AI-ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative, and secure. Role Summary The Customer Success Specialist (CSS) is a junior-to-mid-level role responsible for managing a high-volume portfolio of customers in the SMB (Small Medium-sized Business) marketplace. Operating remotely from India, the CSS ensures these customers successfully onboard, adopt key features, and realize the value of their Couchbase investment. The Specialist role emphasizes scalability, efficient communication, and proactive health monitoring to drive retention across a broad base of accounts. Key Responsibilities Portfolio Management & Adoption - Serve as the primary point of contact for a large portfolio of commercial customers, ensuring a seamless post-sales transition. - Execute "tech-touch" and "low-touch" success plays to guide customers through onboarding and initial deployment. - Monitor automated product usage data to identify accounts that are under-utilizing their subscription. Retention & Renewals - Partner with the Renewals and Sales teams to ensure timely subscription renewals for the SMB. - Identify "at-risk" accounts early through health scoring and trigger standard recovery playbooks. - Surface potential expansion opportunities (e.g., small accounts ready to scale) to the appropriate Account Executive. Scalable Engagement - Conduct digital success sessions to educate multiple customers simultaneously. - Maintain accurate customer data within Salesforce to ensure portfolio visibility. - Collect and aggregate common customer feedback to share with Product and Engineering teams. - Work with both Program and Procurement teams on the customer side. Key Performance Metrics - Gross Revenue Retention (GRR): Minimizing churn within the SMB segment. - Onboarding Velocity: Reducing the time it takes for new customers to reach "first value." - Customer Health Score: Improving the average health of the assigned portfolio. - Engagement Rate: Success in reaching and qualifying accounts within a high-volume pool. Required Qualifications - 3 years of experience in Customer Success, Account Management, or Inside Sales (SaaS experience preferred). - Ability to manage a large volume of accounts (50+) using digital tools and automation. - Excellent written and verbal communication skills in English, with the ability to explain technical concepts simply. - Comfort working in a fully remote environment within India, collaborating with global teams across different time zones. - Experience with CRM tools like Salesforce or CS platforms like Gainsight. Preferred Qualifications - Foundational understanding of databases (NoSQL, SQL) or Cloud infrastructure (AWS, Azure, GCP). - Previous experience in a "Scaled" or "Digital" Customer Success role. - Bachelor’s degree in Business, Computer Science, or a related field. Key Skills - Efficient Multitasking: Managing many moving parts across dozens of accounts. - Proactive Problem Solving: Identifying trends in customer data before they become issues. - Technical Curiosity: A desire to learn the Couchbase platform to better assist developers and architects. - Collaborative Mindset: Working closely with Sales and Support to provide a unified customer experience. - Communications: Able to communicate clearly with key stakeholders both written and spoken. - Risk Management: Ability to identify and mitigate risks and build a plan to resolve them. At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply. Studies show underrepresented talent is less likely to apply unless they meet all the criteria. We encourage you to apply if you’re excited about the role and can bring strong contributions to our team. If you require reasonable accommodations during the recruitment process, please let your recruiter know—we’re happy to support you. We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you. Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: - Generous Time Off Program - Flexibility to care for you and your family - Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* - Financial Planning - Retirement program* and Business Travel Insurance - Career Growth - Be valued, Create value approach - Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees. - And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: News and Press Releases Couchbase Capella Couchbase Blog Investors Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application.

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading as The Operational Data Platform for AI. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency; from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is redefining what modern enterprise data platforms can deliver. Join us as we expand our presence across high-value enterprise accounts and priority ICP targets. Position Overview We are seeking a high-performing Account Development Representative (ADR) focused on driving qualified pipeline within enterprise accounts, across both: - Strategic account expansion (cross-sell, upsell, new business units, multi-workload growth) - ICP-aligned new enterprise logo acquisition This is a precision-driven, account-based role requiring deep research, executive engagement, and disciplined alignment to account owner strategy. The ADR will partner closely with Account Executives, Customer Success, and Field Marketing to generate qualified meetings that convert into qualified pipeline and accelerate revenue within complex, multi-stakeholder environments. Key Responsibilities Enterprise Account Expansion - Identify and engage new stakeholders, business units, subsidiaries, and workload opportunities within existing enterprise customers. - Support cross-sell and upsell motions aligned to account growth strategy. ICP New Enterprise Logo Acquisition - Prospect into high-priority ICP enterprise accounts using account-based engagement strategies. - Develop executive and technical entry points across complex buying groups. Account-Aligned Execution - Execute structured, account-prioritized daily workflows aligned to: - Account owner strategy - Buying group priorities - Enterprise ICP segmentation - ABM and field program motions Executive & Technical Engagement - Engage VP+ executives, architects, engineering leaders, and technical influencers with consultative, value based messaging. - Position Couchbase in the context of AI readiness, modernization, scalability, performance, and total cost of ownership. Qualified Pipeline Creation - Deliver high-quality meetings that convert into qualified opportunities and measurable pipeline. - Partner with AEs to ensure clean handoff and strong opportunity progression. Operational Excellence - Maintain rigorous Salesforce hygiene and activity tracking. - Leverage tools such as Outreach, LinkedIn Sales Navigator, and ZoomInfo to drive precision targeting. - Inspect performance metrics and optimize conversion from meeting to qualified opportunity to revenue attribution. Preferred Qualifications - 2-4+ years of enterprise SDR/ADR experience in complex B2B environments. - Demonstrated success prospecting into Fortune 1000 or large enterprise accounts. - Proven ability to engage executive and senior technical stakeholders. - Experience supporting expansion motions within existing enterprise accounts. - Strong understanding of account-based selling and multi-threading strategies. - Metrics-driven with a clear track record of generating qualified pipeline leading to revenue. - Proficiency in Salesforce and modern sales engagement platforms. - Bachelor’s degree required. Why This Role Matters Enterprise growth at Couchbase depends on disciplined, account-based pipeline generation. This role is critical to expanding our customer accounts, landing new enterprise logos, and accelerating high-ACV opportunities. If you are competitive, accountable, and thrive in complex enterprise environments where precision and quality matter more than volume, we’d love to connect. The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions, equity, and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Base Pay Range $52,000—$64,000 USD At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply. Studies show underrepresented talent is less likely to apply unless they meet all the criteria. We encourage you to apply if you’re excited about the role and can bring strong contributions to our team. If you require reasonable accommodations during the recruitment process, please let your recruiter know—we’re happy to support you. We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you. Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: - Generous Time Off Program - Flexibility to care for you and your family - Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs* - Financial Planning - Retirement program* and Business Travel Insurance - Career Growth - Be valued, Create value approach - Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees. - And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: News and Press Releases Couchbase Capella Couchbase Blog Investors Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application.