Consilio LLC

Role Description We are seeking a Senior Delivery Manager to join our fast-growing Managed Services team. This individual will lead the strategy, operations, and day-to-day delivery of our outsourced legal service offerings, with a focus on M&A, contract abstraction structured projects, and claims review. This is a high-impact leadership role responsible for overseeing teams of lawyers, delivery managers, and technical specialists to ensure consistent, scalable, and high-quality service delivery for global clients. The role requires ownership of operational performance, workflow optimization, reporting, and technology-enabled process improvement, while maintaining strong client relationships. The ideal candidate brings a combination of legal service delivery expertise, operational leadership, process improvement experience, and familiarity with technology-enabled legal solutions. This individual must be comfortable working autonomously while collaborating across global teams and functions. Qualifications - Significant experience in legal service delivery, managed services, or legal operations - Proven ability to lead cross-functional teams across legal, operations, and technology - Strong experience in workflow design, process improvement, and change management - Experience implementing or managing technology-enabled legal workflows - Excellent communication and stakeholder management skills - Ability to build credibility and trust with clients and internal teams - Strong ownership mindset with the ability to operate independently - Experience participating in client-facing engagements and solution development - Strong writing skills, including experience with proposals and RFP responses - Demonstrated people management experience - Proficiency in Microsoft Office (especially Excel and PowerPoint) Requirements - Ability to translate client needs into operational strategy - Strong decision-making skills in fast-paced environments - Proactive, solutions-oriented mindset with a “can-do” attitude - High emotional intelligence and sound judgment - Strong organizational and prioritization skills - Ability to lead meetings and align stakeholders - Willingness to take ownership from initiation through execution - Experience in risk management and problem-solving Preferred - Juris Doctor (JD) or equivalent experience - Background in M&A, insurance, claims, financial services, or healthcare - Experience with AI-assisted review, contract analytics, or workflow automation tools - Familiarity with reporting/visualization tools (e.g., Power BI) Success Profile - Strategic thinker with a strong focus on execution and delivery - Collaborative leader who thrives in global, cross-functional environments - Technically curious with an interest in legal technology and data-driven delivery - Highly organized, proactive, and focused on continuous improvement - Strong influencer with the ability to lead without direct authority

Role Description With a passion for helping others and solving problems, you’ll be helping clients over chat, email and outgoing calls with their questions on how to login to the system, navigate the interface and perform specific tasks. You’ll be training clients on how to login to the system, run searches and exports, as well as use advanced features. When not actively supporting clients, you’ll be fulfilling their requests such as account creations and project access requests. Qualifications - Bachelor’s degree or higher (any discipline). - B2 level proficiency or higher in English. - Digital Intelligence – ability to acquire and apply new knowledge related to digital technology. - Digital Literacy – ability to find, evaluate and clearly communicate information through multiple mediums. - At least 2-3 years in either customer service, tech support, legal, government, financial or hospitality roles. - Operating Systems – Windows and Mac. - Microsoft 365 – Office (Excel, Word & PPT), Visio and Sharepoint. - Strong communicator – both written and verbally. - Active listener – gains knowledge while engaging with the speaker. - Team player – capable of working independently or collaboratively with colleagues as situations arise. - Flexibility – to adapt to regional communication styles. - Patience & Empathy – when supporting clients of varying technical proficiency. - Client advocacy - when collaborating with other teams or when providing the client with status updates. - Problem Solver – capable of identifying issues and communicating resolution steps clearly. - Assessor – can identify scenarios that require escalation to either Concierge Leadership or other teams. - Previous experience in eDiscovery industry (extra credit). - Previous experience with eDiscovery systems such as Relativity, Everlaw and NUIX (extra credit). - Previous experience with user access systems such as ActiveDirectory and Azure (extra credit). - Existing Consilio employees with at least 1 year tenure (extra credit). Requirements - Shift: Tuesday to Saturday 1pm to 10pm Eastern (US). Benefits - Working remotely from home. - Sightline Administrator certification. - Relativity Review Management Specialist certification (RRMS). - Brainspace Administrator certification. - BlackOut User certification. - Health and welfare benefits (including medical, dental, vision, life insurance and EAP). - Retirement plan. - Paid-time off (PTO). - Employee Appreciation (Bonusly) and Referral Reward Programs.

Role Description The Product Management Director will help define, execute against, and bring to market the product roadmap for our various proprietary software product applications. This role requires a keen understanding of our external clients’ and internal stakeholders’ needs combined with a deep technical understanding of our products and how they are used, to be a keystone between the business’ needs and product capability. This highly technical role spans strategic thought as well as tactical programs execution. This US-based position is remote and will report to the Senior Director, AI Product Management. Responsibilities - Own the Product Vision. Define and evolve the product roadmap across multiple applications, aligning with business goals and market needs. - Facilitate strategy conversations and be a caretaker of the business’ product roadmap. - Harvest and curate both external client inputs and internal stakeholder inputs, and synthesize those into discrete, prioritized requirement stories. - Act as the voice of the customer turning those various inputs into coherent product requirements, and product positioning strategy. - Manage the prioritized backlog of requests, ideas, and defects - and condition each into articulated tickets that are pushed into Engineering and QA. - Define business cases, scope, market requirements, and acceptance criteria/success metrics for releases within the stated scope. - Serve as Product Owner role through agile software development processes. Partner with UX design, development, data operations, architecture, QA, and IT Project Management to execute against organizational priorities. - Create rapid prototype apps with AI to demonstrate front end design and user workflows. - Support cross-functional operations team readiness (training, certification) as new products and releases are brought to market. - Become a company expert on external buyers and user personas, including how they buy/use the products, buying criteria, and market forces. - The ideal candidate must be a self-starter who can independently drive strategic product conversations, proactively gather and synthesize diverse inputs, and take full ownership of the product lifecycle from ideation through execution. Other Duties and Responsibilities - Evaluate 3rd party software providers’ technology and product messaging. - Conduct and benchmark technical and positioning competitive analysis and communicate learnings across the organization. - Generate original authored, external client- and internal stakeholder-facing featured article, selling and training content consistent with our positioning and highlighting key product features. - Understand core usage metrics of all solutions within the defined scope. Understand core business metrics such as revenue, billed and unbilled labor hours, gross margins, etc. - Support RFP/RFI responses. Qualifications - Must have 10+ years of professional experience, including 8+ years of progressive experience as a product manager. - Must have a strong technical background – Python, React, Github, and agentic frameworks preferred. - Experience with SaaS, AI / Machine Learning, information governance, or electronic discovery (eDiscovery) spaces. - Must have experience in an agile software development environment in a Product Owner role with working knowledge of agile processes (preferably experience with the Scrum framework). - Must be able to prove depth of knowledge in software development lifecycle. - Must be able to demonstrate effectiveness at writing business requirements. - Must have outstanding references. - Preference working in global operations and selling organizations. Other Requirements - The Product Management Director is someone who thrives amidst the challenges of a fast-paced, start-up style environment (within the larger Consilio entity) where there is perpetually more to do than time will allow. - This individual will need to be comfortable with owning the responsibility to balance competing interests, formulate opinions and engage in those activities that are of top priority in that moment. - This person will also need to exhibit a spirit of innovation and has a natural eye toward how to evolve the business’ practices. - This person must possess an entrepreneurial thread and must be comfortable pushing the boundaries beyond what has been historically done, and what others may be doing. - The Product Management Director will be a positive change agent. Innovation comes with a responsibility to educate, convince, and drive adoption of new tools/technology and approaches. - This individual will be a tireless agent of evolution as a champion for the new capabilities created through the software development engine. - You are a strategic and highly progressive thinker with the ability to rapidly deliver quality analysis, content, and other deliverables when needed. - Must demonstrate ownership of their product(s) and product domain(s) by speaking up promptly as the owner and authority in public forums – meetings and email/chat threads. - Must be excellent at prioritizing work to that which is most meaningful and impactful to our business. - Must show exceptional partnering skills, demonstrate ability to influence and facilitate change in a global organization. - Must exhibit comfort demoing product and presenting in front of discerning external and internal audiences. - Ability to rapidly master the understanding of complex markets and products. - Must exhibit excellent communication and collaboration skills. - Must be comfortable and poised when speaking with a variety of internal and external client stakeholders, at various levels of seniority. - Must be able to assemble disparate data points into a unified, cogent vision of how the business ought to proceed. - Strong project management and organizational skills. Capable of balancing multiple projects and goals. Detail orientation where it matters. - Must show agility; as business needs change, so too must priorities and direction – to this role will require a general comfort with ambiguity and vagaries that are natural within our business. - Must be accountable to the business for delivering excellent work-product to the business, winning advocacy both internally and externally for the growth initiatives this role will champion. - Must show a high level of professionalism. Location - This is a remote position within the continental US; on-camera presence required for most virtual meetings. - Must be able to travel up to 5% to Consilio offices, client meetings, events, or trade association events around the world. Consilio’s True North Values - Excellence - We strive to make every client our advocate. - Passion - We DO because we CARE. - Collaboration - We win together through teamwork and communication. - Agility - We flex, adapt, and embrace change. - People - We value, respect, and invest in our teammates. - Vision - We create clarity of purpose and a clear path forward.

Role Description Consilio’s Data Services team combines legal and technology skills, addressing a range of client needs in legal technology and data projects. These typically include data migrations, AI extraction, and system integrations, including for CLM systems and Document Management tools. The Senior Legal Engineer will be instrumental in leading the legal engineering workstream across complex migration and AI extraction projects. We’re looking for someone proactive, adaptable, and excited by the prospect of helping a wide range of clients make the most of their data with cutting-edge legal technology applications. Responsibilities - Client & Solution Engagement - Support discovery workshops and client requirements gathering for migration, AI extraction, and related data services engagements. - Act as a client-facing subject matter expert for migration design, validation approaches, and legal technology workflows. - Support technical scoping and solution definition for prospective and active client engagements. - Migration Design & Delivery - Own migration design deliverables, including Migration Design Playbooks, metadata mapping documentation, business rules, validation logic, and technical assumptions. - Analyse source repositories, document structures, metadata models, and client requirements to define migration approaches. - Work closely with migration developers to translate design requirements into executable migration logic. - Support sample migration execution, validation review, remediation planning, and production readiness assessment. - Coordinate pre-migration and post-migration inventory validation activities. - AI Extraction & Validation - Lead AI extraction projects through requirements analysis, extraction rule/prompt design, validation planning, QC coordination, and accuracy assessment. - Work with client and technical teams to refine extraction logic and improve model performance based on validation outcomes. - Analyse extraction exceptions, identify trends, and support remediation planning. - Delivery Governance & Risk Management - Proactively identify technical risks, dependencies, data quality issues, and assumptions. - Escalate delivery concerns early to project managers and delivery leadership. - Manage test processes and key milestone signoffs, including QAT, UAT, and remediation. - Maintain high-quality delivery documentation aligned with governance standards and project stage gates. - Collaboration & Team Leadership - Mentor junior legal engineers and support team capability development. - Work collaboratively with project managers, delivery managers, migration developers, integration teams, and customer stakeholders. - Support standardisation of delivery best practices, templates, and repeatable methodologies. Qualifications - Ideally experience working in the legal industry, with a strong understanding of legal operations and technology. - Proven technical skills and knowledge in legal technology, ideally in one or more of AI extraction tools, Contract Lifecycle Management (CLM), or Document Management systems. - Demonstrated ability to engage with clients, understand their needs, and deliver tailored solutions. - Strong organisation skills, with experience in delivering complex technical projects from inception to completion. - Excellent communication and interpersonal skills, with the ability to act as a trusted advisor to clients. - Strong understanding of: - metadata mapping - document migration workflows - validation methodologies - legal repository structures - AI assisted document extraction / QC - Experience working in structured delivery environments with governance stage gates and customer approvals. Company Description Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Role Description Consilio’s Legal Management Consulting team works with in-house legal departments around the world to improve how they operate, including the responsible adoption of generative AI. We are seeking a junior consultant to support our Legal GenAI practice. You will work directly with experienced consultants on client engagements covering: - AI readiness - Tool selection - Prompt design - Process redesign - Operating model changes needed to make GenAI work inside a legal team This is a hands-on role. You will spend your time on real client problems from week one. Responsibilities - Support engagement teams on Legal GenAI projects, including current-state assessments, tool evaluations, and implementation planning. - Help map legal processes and identify where GenAI can sensibly be applied. - Test and document GenAI tools (for example Legora, CoCounsel, Harvey, Wordsmith) and build prompt libraries for clients. - Draft sections of client deliverables, proposals, and internal whitepapers. - Take notes in client workshops and turn them into clear, useful outputs. - Contribute to the team’s internal knowledge base and training material. Qualifications - 1–3 years of work experience in a legal, finance, technology, or consulting environment. - A degree in law, finance, information technology, data science, or a related field. - Clear written and spoken English. You can explain a technical idea to a non-technical reader without losing the point. - Comfortable with Microsoft 365 (Word, Excel, PowerPoint, SharePoint). - Familiarity with Power Platform and any GenAI tooling is a plus, not a requirement. - Genuine interest in how AI is changing legal work, and a willingness to test things, break them, and learn quickly. - Organised, reliable, and able to manage multiple workstreams without losing track of detail. Requirements - Exposure to legal operations, contract management, or compliance (helpful but not essential). - Any practical experience using GenAI tools at work or in study (helpful but not essential). - A second language relevant to our client base (for example French, German) (helpful but not essential). Benefits - Direct exposure to senior in-house legal leaders at large global organisations. - Structured mentoring from experienced legal management consultants. - Support for relevant certifications and training. - A clear path into more senior consulting roles as the practice grows. Company Description Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Role Description The Hosting Analyst will perform hosting activities necessary to prepare data for attorney review, including user and case administration, loading documents, performing searches, and index management. - Perform hosting activities necessary to prepare data for attorney review, including user and case administration, loading documents, performing searches, and index management. - Perform hosting activities necessary to prepare data for production, including conversion to TIFF or PDF, branding, exporting documents, and load file generation. - Answer and appropriately handle incoming service requests via email, ticketing system, voicemail, phone, IM, and in person. Escalate problems when appropriate. - Conduct quality control evaluations of each process performed. - Work effectively as part of a project team. - Solve basic technical issues, such as user access errors, TIFF conversion errors, and file loading errors. - Perform end-to-end document productions. - Assist with the resolution of any software issues related to the supported applications. - Provide support for escalated service requests, including problem identification and resolution. - Solve moderate technical issues, such as document permission errors, production export errors, custom object troubleshooting, and data normalization. - Ensure compliance with policies and procedures. - Provide assistance and guidance to other team members. Qualifications - BA/BS degree, 2 years’ experience in a litigation support environment working with eDiscovery systems in terabyte-sized matters preferred. - Proficiency with data hosting services (case administration, loading data into database applications, performing queries, preparing exports). - Strong communication skills (written, verbal, presentation, and facilitation) with the ability to communicate technical concepts to non-technical staff in a clear manner. - Customer service oriented, willing to work additional hours as necessary including weekends. - Strong organizational skills and able to effectively manage multiple projects in fast paced environment with tight time deadlines. - Proficiency in MS Office applications and operating systems preferred. - Experience with software applications common to the eDiscovery process including processing and hosting tools. - Strong analytical and problem-solving skills and demonstrated ability to work independently and in a team environment. - Maintains high quality standards and attention to detail in work product. Company Description - Consilio’s True North Values: - Excellence: We strive to make every client our advocate. - Passion: We DO because we CARE. - Collaboration: We win together through teamwork and communication. - Agility: We flex, adapt, and embrace change. - People: We value, respect, and invest in our teammates. - Vision: We create clarity of purpose and a clear path forward. - Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Role Description The Associate, Talent Solutions (People & Development) will join an established team of legal recruiters as part of Consilio’s People & Development team. Successful candidates must be highly motivated, exhibit a strong commitment to client service, and have the ability to collaborate with teammates in a dynamic, fast-paced environment. The Associate, Talent Solutions is responsible for recruiting, screening, interviewing, vetting, and professionally developing candidates. - Engage in building a solid pipeline of specialized legal professionals for service work based on supply and demand signals. - Work with talent team members to validate candidate skills, experience, business acumen and professionalism, including final approval of candidates for placements. - Strategize with New Business and Client Solutions teams to understand and fulfill client openings and associated requirements. - Interact with executives in corporate legal departments and law firms to understand opportunities, specific needs, and present viable candidates. - Assist in the management and growth of existing candidate relationships by continuing to understand the legal job market, client environment, and overall legal needs to ensure candidates match to the customer’s needs. - Support New Business and Client Solutions teams to ensure clients receive a high-level of service and quality on assignments. - Serve as a trusted, expert advisor to clients on the legal talent community and job market. - Participate in both in-person and virtual legal networking opportunities to identify potential client and candidate opportunities. - Match existing roster and prospective candidates to client requirements. - Present candidate(s) to Client Solutions and New Business teams. - Prepare candidates for client interviews. - Engage administrative team to ensure employment or client and Consilio-required paperwork is completed prior to assignment. - Maintain an active relationship with candidates on and off assignment. - Verify all activities are documented in Candidate ATS (Bullhorn). - Professionally develop working candidates, including regular call and email check-ins. - Practice and adhere to the Consilio Handbook. - Work independently and proactively to meet aggressive timelines in a dynamic environment, including managing and prioritizing deliverables with cross-functional teams. - Demonstrate sound business judgment and ability to handle multiple wide-ranging matters and conflicting deadlines. - Foster and facilitate teamwork by cultivating relationships, collaborating, and effectively communicating with teammates and cross-functional partners in the pursuit of team goals; shares information and supports others. - Exhibit the ability to identify, prioritize, and resolve issues quickly and effectively in a positive and practical manner. - Follow through to both internal and external customers. - Demonstrate strong critical and analytical thinking skills and attention to detail. - Exhibit an interest in learning a variety of tools, including proprietary systems. - Other duties as assigned. Qualifications - Bachelor’s Degree with Juris Doctor (J.D.) highly preferred. - 1-3 years of legal experience, whether with a large firm, in-house and/or as a consultant in the legal services industry. Prior legal recruiting experience highly preferred. - Ability to assess talent, manage multiple priorities with attention to detail, strong communication and interpersonal skills. - Previous recruiting experience and Bullhorn or other similar ATS. Requirements - Consilio’s True North Values: - Excellence: We strive to make every client our advocate. - Passion: We DO because we CARE. - Collaboration: We win together through teamwork and communication. - Agility: We flex, adapt, and embrace change. - People: We value, respect, and invest in our teammates. - Vision: We create clarity of purpose and a clear path forward. Company Description Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Role Description The Legal Data Analytics Specialist supports corporate Legal Department’s data and analytics initiatives across litigation, investigations, privacy, data protection, information governance, and legal operations. This role plays a key part in helping the Legal team leverage data to improve decision-making, streamline processes, and enhance compliance and risk management. The successful candidate will combine technical data expertise with a solid understanding of legal workflows—designing queries, formatting search terms, running analytics, and developing insights that drive efficiency and accountability within the Legal function. Responsibilities - Data Search and Query Design: - Develop, test, and optimize search terms and queries for litigation, investigations, and regulatory responses to ensure accuracy and defensibility. - Partner with internal and external eDiscovery, privacy, and investigations teams to refine search strategies and manage data sets effectively. - Legal Analytics and Reporting: - Design and execute analytics to identify trends, metrics, and improvement opportunities across Legal Department activities. - Build and maintain dashboards and data visualizations that communicate key insights to legal and business stakeholders. - Cross-Functional Collaboration: - Collaborate with stakeholders across Legal, Compliance, IT, Privacy, Data Protection, and Information Governance to align data practices and ensure consistency with enterprise standards. - Act as a liaison between Legal and technical teams, translating business needs into actionable data requirements. - Operational Efficiency and Process Improvement: - Identify opportunities to automate and streamline legal data workflows – with an emphasis on review and production. - Contribute to the implementation and continuous improvement of legal technology tools and analytics platforms. - Support knowledge management and the development of analytics best practices within the Legal team. - Data Governance and Compliance: - Ensure all data handling, storage, and analysis comply with corporate privacy, data protection, and records management policies. - Help define and uphold data quality standards, documentation, and governance protocols for legal data assets. Qualifications - JD or Paralegal certificate, or BS in relevant field: Bachelor's degree in Data Analytics, Computer Science, Information Management, Legal Studies, or Information Retrieval Sciences, among others, or equivalent. - A minimum of 5 years of relevant experience in data analytics, preferably supporting legal, compliance, or risk functions in a corporate environment. - Proficiency in query and analytics tools (e.g., SQL, Power BI, Tableau, Python, or Elasticsearch). - Experience with eDiscovery and legal data tools (e.g., Relativity, Nuix, Reveal, or similar platforms). - Strong understanding of data privacy, data protection, and information governance concepts. - Excellent communication skills, with the ability to translate technical insights into actionable business recommendations. Preferred Attributes - Prior experience supporting corporate Legal or Legal Operations teams. - Attention to detail. - Demonstrated ability to enhance operational efficiency through data analysis and automation. - Strong project management and stakeholder engagement skills. - Curious, detail-oriented, and adaptable to evolving technology and regulatory landscapes. - Thrive in a collaborative team of independent contributors. - Question irregularities and investigate to validate data and outcomes. - Drive to push skillset forward by learning and testing new tasks. - Thrive on providing accurate and unimpeachable results consistently. - Thrive in fast-paced environment requiring status updates and communication. Essential - Extensive knowledge on Relativity’s UI, and the concept, machine learning, and search capabilities. - Subject matter expert (SME) and Consultant. - Communicate, Coordinate, and Implement solutions and workflows and effectively communicate to project teams. - Advise internal teams on existing strategies, workflows, solutions and develop new ones. - Extensive experience in Relativity UI. - Proven work experience in the eDiscovery industry. - Extensive knowledge of the Microsoft Suite. - Industry certifications in Data Analytics. Company Description Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Overview Consilio is seeking a highly motivated, hands-on Marketing Manager to support performance marketing initiatives for our dynamic, fast-paced global business. This contractor role is ideal for an experienced marketing professional with deep expertise in the legal staffing or legal flexible talent industry. The role focuses on execution across digital channels, content development, and campaign management, and is best suited for a resourceful and proactive self-starter who thrives in a collaborative yet autonomous work environment. This position is remote and based in South Africa, working cross-functionally with global teams. This is a 12 month, fixed-term contract. The hours for this role will be 04:00-12:00 SAST, as this will primarily be supporting our team in Australia. Responsibilities - Plan, execute, and optimize performance-driven marketing initiatives across multiple digital channels including email, web, and paid media. - Develop and manage targeted email marketing campaigns, including segmentation, copywriting, deployment, and performance analysis. - Collaborate on marketing content creation, including thought leadership, sales enablement materials, and case studies tailored to legal staffing and talent audiences. - Ensure brand consistency across marketing materials by applying a strong understanding of visual branding principles and collaborating with design resources in alignment with global brand standards. - Work closely with global and regional stakeholders to align on campaign objectives, timelines, and deliverables. - Track, measure, and report campaign KPIs, using data to drive iterative improvement. - Assist in developing and enhancing marketing assets, landing pages, and messaging for recruitment and talent acquisition campaigns. - Contribute to organic and paid social media strategies. Qualifications Required Qualifications: - Minimum 6 years of hands-on marketing experience, ideally in staffing, legal talent, or legal services sectors. - Prior experience with a US-based or global company. - Ability to manage multiple projects independently and drive results with minimal supervision. - Proficiency in email marketing, web, and CRM tools (Marketo/ Salesforce a plus). - Strong content development skills. Must be a confident writer able to craft client-facing materials. - Familiarity with light design and branding tools (e.g., Canva). - Comfort leading campaigns in a fast-paced environment with shifting priorities and limited resources. - Excellent communication, time management, and organizational skills. - Must be based in South Africa and able to collaborate effectively across time zones. Preferred Qualifications: - Exposure to social media marketing or campaign coordination. - Knowledge of legal industry marketing, terminology, and compliance considerations. - Understanding of lead generation, nurturing flows, and performance-based campaign strategies. Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Overview The Senior Product Manager will help define, execute against, and bring to market the product roadmap for our various proprietary software product applications. This role requires a keen understanding of our external clients’ and internal stakeholders’ needs combined with a deep technical understanding of our products and how they are used, to be a keystone between the business needs and product capability. This highly technical role spans strategic thought as well as tactical programs execution. This US-based position is remote and will report to the Senior Director, Product Management. Responsibilities For assigned software products, the Senior Product Manager will: - Facilitate strategy conversations and be a caretaker of the business’ product roadmap - Harvest and curate both external client inputs and internal stakeholder inputs, and synthesize those into discrete, prioritized requirement stories - Act as the voice of the customer turning those various inputs into coherent product requirements, and product positioning strategy - Manage the prioritized backlog of requests, ideas, and defects - and condition each into articulated tickets that are pushed into Engineering and QA - Define business cases, scope, market requirements, and acceptance criteria/success metrics for releases within the stated scope - Serve as Product Owner role through agile software development processes. Partner with UI/UX design, development, data operations, architecture, QA, and IT Project Management to execute against organizational priorities - Support cross-functional operations team readiness (training, certification) as new products and releases are brought to market - Become a company expert on external buyers and user personas, including how they buy / use the products, buying criteria and market forces - The ideal candidate must be a self-starter who can independently drive strategic product conversations, proactively gather and synthesize diverse inputs, and take full ownership of the product lifecycle from ideation through execution Other Duties and Responsibilities: - Evaluate 3rd party software providers’ technology and product messaging - Conduct and benchmark technical and positioning competitive analysis and communicate learnings across the organization - Generate original authored, external client- and internal stakeholder-facing featured article, selling and training content consistent with our positioning and highlighting key product features - Understand core usage metrics of all solutions within the defined scope. Understand core business metrics such as revenue, billed and unbilled labor hours, gross margins, rework, etc. - Support RFP/RFI responses Qualifications - Must have 10+ years of professional experience, including 8+ years of progressive experience as a product manager - Must have a strong technical background - Must have experience in an agile software development environment in a Product Owner role with working knowledge of agile processes (preferably experience with the Scrum framework). - Must be able to prove depth of knowledge in software development lifecycle - Must be able to demonstrate effectiveness at writing business requirements - Must have outstanding references - Preference: experience with SaaS, AI / Machine Learning, big data, information governance or electronic discovery (eDiscovery) spaces - Preference working in global operations and selling organizations Other Requirements: - The Senior Product Manager is someone who thrives amidst the challenges of a fast-paced, start-up style environment (within the larger Consilio entity) where there is perpetually more to do than time will allow. This individual will need to be comfortable with owning the responsibility to balance competing interests, formulate opinions and engage in those activities that are of top priority in that moment. - This person will also need to exhibit a spirit of innovation and has a natural eye toward how to evolve the business’ practices. This person must possess an entrepreneurial thread and must be comfortable pushing the boundaries beyond what has been historically done, and what others may be doing. - The Principal Product Manager will be a positive change agent. Innovation comes with a responsibility to educate, convince, and drive adoption of new tools/technology and approaches. Thus, this individual will be a tireless agent of evolution as a champion for the new capabilities created through the software development engine. You are a strategic and highly progressive thinker with the ability to rapidly deliver quality analysis, content, and other deliverables when needed - Must demonstrate ownership of their product(s) and product domain(s) by speaking up promptly as the owner and authority in public forums – meetings and email/chat threads. - Must be excellent at prioritizing work to that which is most meaningful and impactful to our business - Must show exceptional partnering skills, demonstrate ability to influence and facilitate change in a global organization - Must exhibit comfort demoing product and presenting in front of discerning external and internal audiences - Ability to rapidly master the understanding of complex markets and products - Must exhibit excellent communication and collaboration skills - Must be comfortable and poised when speaking with a variety of internal and external client stakeholders, at various levels of seniority - Must be able to assemble disparate data points into a unified, cogent vision of how the business ought to proceed - Strong project management and organizational skills. Capable of balancing multiple projects and goals. Detail orientation where it matters. - Must show agility; as business needs change, so too must priorities and direction – to this role will require a general comfort with ambiguity and vagaries that are natural within our business - Must be accountable to the business for delivering excellent work-product to the business, winning advocacy both internally and externally for the growth initiatives this role will champion - Must show a high level of professionalism Location: - This is a remote position within the continental US; on-camera presence required for most virtual meetings - Must be able to travel up to 5% to Consilio offices, client meetings, events, or trade association events around the world Consilio’s True North Values Excellence - We strive to make every client our advocate Passion - We DO because we CARE Collaboration - We win together through teamwork and communication Agility - We flex, adapt, and embrace change People - We value, respect, and invest in our teammates Vision - We create clarity of purpose and a clear path forward #LI-LC3