CONSENSUS INTERNATIONAL, LLC

Role Description Provide technical guidance and support to project teams, identify, and mitigate project risks, and ensure quality control of project deliverables. Support consultants provide specialized support services to businesses and organizations to assist with a range of critical operational functions. Evaluate the organization’s primary or urgent needs, create a strategic action plan, and implement systems and solutions to address those needs and help achieve business objectives. They may also serve as an internal subject matter expert to provide guidance and advice in their area of expertise and may create training guides or other materials. Qualifications - Bachelor's or Graduate's Degree in computer science, or information systems. - At least three years of experience in a similar technical support role. - Proven track record of successfully managing and resolving technical issues in SAP Business One environments. - Solid experience in SAP Business One configuration and support. - Proven track record of successful project management and client engagement. Requirements - In-depth knowledge of SAP Business One and HANA database management. - In-depth knowledge of SAP Business One installation and all its components (Service Layer, Crystal Reports, EDS, Analytics, etc). - In-depth knowledge of Linux and Windows server architecture and management. - Proficiency in Service Layer integration of outside systems with SAP Business One. - Proficiency in user management, email configuration, and system installations. - Cloud Control Center experience desired. - SQL and scripting languages for troubleshooting and customization. - Understanding of network configurations and security protocols. - Exceptional customer service orientation with a focus on understanding and addressing client needs. - Strong problem-solving skills and the ability to think critically under pressure. - Patience and empathy when dealing with clients' technical issues. - Excellent verbal and written communication skills in English at a native level. - Ability to explain technical concepts to non-technical users clearly and concisely. - Spanish language skills are a plus. - A people person with the ability to build and maintain positive relationships with clients and team members. - Strong teamwork and collaboration skills. - Adaptability and flexibility in a dynamic work environment. - Self-motivated, independent worker and learner. - ERP implementation role, preferably with SAP Business One. Benefits - Fully remote.

Role Description We are seeking a highly skilled and motivated SAP Business One Technical Development Consultant with 5+ years of hands-on experience to join our fully remote team. In this role, you will leverage your technical expertise, problem-solving abilities, and customer-focused mindset to design, develop, and support advanced SAP Business One solutions. You will work closely with internal teams and customers to deliver high-quality, scalable, and efficient technical outcomes. About the role - Provide advanced technical support for SAP Business One environments, including issue resolution, system optimization, and troubleshooting across HANA, SQL, installations, and configurations. - Design, develop, and maintain add-ons, web applications, and integrations using the SAP Business One Service Layer, Crystal Reports, SQL Server, HANA, .NET Framework, and .NET Core. - Execute system upgrades, apply patches, and perform routine maintenance to ensure reliability and performance. - Create and maintain comprehensive documentation, including technical procedures, troubleshooting guides, and user manuals. - Partner closely with internal support teams, developers, and consultants to resolve complex technical challenges. - Collaborate with customers to gather detailed requirements and deliver tailored, high-impact solutions aligned with their business needs. - Work directly with clients to analyze technical gaps, identify value-adding improvements, and ensure smooth solution adoption. Qualifications - 5+ years of experience with Computer Networks (medium to advanced level). - 5+ years of Windows and Linux administration (medium to advanced level). - 3+ years in Database Administration, including query design and optimization. - Strong command-line expertise (Windows/Linux). - Experience with virtualization technologies. - Excellent technical documentation skills. - Deep understanding of SAP Business One and HANA database management. - In-depth knowledge of SAP Business One components (Service Layer, Analytics, Crystal Reports, EDS, etc.). - Strong understanding of Windows and Linux server architecture. - Proven experience integrating external systems with SAP Business One via the Service Layer. - Knowledge of user management, email configuration, and system installations. - Cloud Control Center experience is a plus. - Proficiency with SQL, scripting languages, and troubleshooting methodologies. - Solid understanding of network configurations and security practices. Communication Skills - Exceptional verbal and written communication skills in English (native or equivalent level). - Ability to explain complex technical concepts to non-technical users clearly and confidently. - Spanish language skills are a plus. Interpersonal Skills - Strong relationship-building skills with clients and team members. - Excellent critical thinking and problem-solving abilities, especially in novel or ambiguous scenarios. - Highly tech-savvy, eager to adopt new technologies and methodologies. - Self-driven learner with a passion for continuous improvement. - Strong collaboration skills and adaptability in dynamic environments. - Independent, proactive, and committed to delivering high-quality work. Experience - Minimum 5 years of experience in a similar technical development or consulting role. - Demonstrated success in managing and resolving technical issues within SAP Business One environments.