Conference Catalysts

• Maintain ownership of a limited portfolio of complex conferences to stay connected to execution and evolving client needs. • Oversee all aspects of conference delivery including logistics, timelines, budgets, vendor coordination, and onsite operations. • Serve as the team's senior escalation point for conference-related challenges and client needs. • Lead the development, implementation, and ongoing refinement of training programs for the Conference Management unit. • Oversee onboarding and continuous development of staff to ensure consistent skill progression across the unit. • Conduct performance management responsibilities including goal setting, performance evaluations, and development planning. • Ensure team members adhere to company policies, operational standards, and communication expectations. • Conduct final reviews of key deliverables including RFPs, contracts, budgets, and publications. • Identify inefficiencies and implement scalable process improvements across the unit. • Establish and reinforce best practices across all conference management activities. • Communicate updates related to training, systems, and process changes across the unit.

Role Description The Senior Team Lead, Conference Management provides leadership and operational oversight for a designated team within the Conference Management unit, with primary accountability for the successful execution of the team’s conference portfolio. This role balances direct conference ownership with team leadership responsibilities, ensuring conferences are delivered on time, within scope, and aligned with Conference Catalysts’ quality standards. The Senior Team Lead serves as a key resource for team members, offering guidance on project execution, client needs, and operational decision-making. The ideal candidate is a highly experienced conference professional who thrives in a fast-paced environment, can independently manage complex conferences, and effectively lead others through executional challenges while maintaining consistency and quality across multiple projects. Qualifications - Bachelor’s degree in Event Management, Hospitality Management, Business Administration, or a related field. - Demonstrated experience managing full life-cycle professional conferences or events, or comparable experience. - Prior experience successfully leading a team and supporting staff development. - Advanced experience working with conference management platforms such as Cvent, ConfTool, or similar systems. - Exceptional project management skills with the ability to oversee multiple concurrent initiatives. - Proficient operating independently while maintaining alignment with leadership priorities. - Exceptional organizational, problem-solving, and decision-making abilities. - Excellent written and verbal communication skills. - Exceptional attention to detail and commitment to quality execution. Requirements - Travel for this position will be around 4-6 times per year, for a length of 4-7 days each time. - Estimated travel between 8-12%. - Domestic and international travel is required. Must have, or have the ability to acquire, a passport. - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. - Must be capable of traveling on long-haul flights. Benefits - Compensation is commensurate with skills, education, and experience starting at $81,415/year. - Comprehensive Medical, Dental & Vision Insurance (Full employee premiums covered by Conference Catalysts). - Health Flexible Spending Account (FSA) for eligible health & wellness expenses. - 401(k) Retirement Plan following the 90-day onboarding period (Conference Catalysts matches dollar for dollar, up to 5% of employee deferrals). - Uncapped flex time off following the 90-day onboarding period. - 14 paid company holidays. - Voluntary Life and AD&D insurance. - Individual professional development budget. - Annual office discretionary budget. - Annual swag store budget. - Monthly gym membership reimbursement.

• Reconcile company and employee credit card transactions and ensure accurate tracking of budgets. • Perform monthly bank account reconciliations and investigate discrepancies. • Maintain and continuously validate the accuracy of financial records across internal accounting systems. • Assist with periodic internal financial audits in coordination with the CEO. • Monitor financial workflows and identify discrepancies, inefficiencies, or process improvements. • Prepare and issue client invoices for Conference Management, Operations Management, and Digital Solutions services. • Monitor incoming payments and ensure accurate tracking of accounts receivable. • Respond to client billing inquiries and coordinate with internal stakeholders to resolve discrepancies. • Monitor outstanding invoices, proactively follow up on payment status, and support timely collection of receivables. • Maintain clear documentation of billing workflows and client financial records. • Coordinate employee expense reimbursement cycles, communicate timelines, and ensure compliance with internal policies. • Review and validate submitted expense reports for completeness and accuracy. • Recommend improvements to expense management processes and documentation. • Process vendor payments and other financial disbursements via check, credit card, or electronic transfer. • Maintain accurate documentation and tracking of payment requests, ensuring transparency and audit readiness. • Collaborate with internal business units to ensure financial data and billing processes align with client contracts and operational workflows. • Support audit review of final conference budgets prior to financial close. • Support the preparation of client financial reports when requested. • Serve as a financial administrative liaison for clients regarding accounts payable and receivable matters.

• Provide high-level support of conferences from conception through to completion. • Meet weekly with Director, Conference Management Operations to provide status updates and discuss time-sensitive items. • Maintain accurate time records according to company policy. • Manage ClickUp boards effectively for each conference. • Develop and foster relationships with Conference leadership and clients. • Compile and produce conference proceedings content. • Produce detailed RFP for conferences. • Communicate and maintain timelines and priorities on every project. • Manage all project elements within time limits and on budget. • Carry out post-conference evaluation and produce reports for sponsors.

• Reconcile company and employee credit card transactions and ensure accurate tracking of budgets • Perform monthly bank account reconciliations and investigate discrepancies • Maintain and continuously validate the accuracy of financial records across internal accounting systems • Assist with periodic internal financial audits in coordination with the CEO • Monitor financial workflows and identify discrepancies, inefficiencies, or process improvements • Prepare and issue client invoices for Conference Management, Operations Management, and Digital Solutions services • Monitor incoming payments and ensure accurate tracking of accounts receivable • Respond to client billing inquiries and coordinate with internal stakeholders to resolve discrepancies • Monitor outstanding invoices, proactively follow up on payment status, and support timely collection of receivables • Maintain clear documentation of billing workflows and client financial records • Coordinate employee expense reimbursement cycles, communicate timelines, and ensure compliance with internal policies • Review and validate submitted expense reports for completeness and accuracy • Recommend improvements to expense management processes and documentation • Process vendor payments and other financial disbursements via check, credit card, or electronic transfer • Maintain accurate documentation and tracking of payment requests, ensuring transparency and audit readiness • Collaborate with internal business units to ensure financial data and billing processes align with client contracts and operational workflows • Support audit review of final conference budgets prior to financial close • Support the preparation of client financial reports when requested • Serve as a financial administrative liaison for clients regarding accounts payable and receivable matters • Other duties as assigned.

• Apply on-page SEO best practices including keyword optimization, metadata, heading structure, internal linking, readability, and structured data markup (Schema.org) to improve search visibility and enable rich results. • Optimize content for both traditional search engines and AI-driven platforms (ChatGPT, Perplexity, Google AI Overviews) by ensuring clear, authoritative, and well-sourced information that can be accurately summarized and cited. • Structure content to support defined conversion goals such as event registrations, downloads, contact inquiries, and membership actions while maintaining natural language patterns that perform well in voice search and conversational queries. • Conduct routine content audits to identify optimization opportunities, content gaps, and pages at risk of losing visibility to AI-generated answers. • Recommend updates that add unique value, original research, or expert perspective. • Monitor and improve Core Web Vitals, page speed, and mobile experience as ranking factors, coordinating with development teams on technical improvements. • Track search landscape changes including algorithm updates, new SERP features, and the growing influence of AI answer engines. • Adapt content strategy to maintain visibility across evolving discovery channels. • Maintain SEO/AEO/GEO standards across all content updates, ensuring consistent implementation of best practices while building topical authority and E-E-A-T signals (Experience, Expertise, Authoritativeness, Trustworthiness). • Execute and coordinate content updates across websites, including page copy revisions, metadata updates, internal links, and calls-to-action. • Manage incoming internal content requests and prioritize updates based on impact and project timelines. • Ensure editorial consistency, tone, clarity, and messaging alignment across website content. • Perform quality assurance checks after updates to confirm correct implementation, functioning links, and accurate content display. • Provide guidance on content hierarchy and page structure to improve clarity and scanability (e.g., section ordering, above-the-fold content priorities). • Recommend improvements to content modules, page layouts, or recurring patterns based on performance trends and stakeholder needs. • Collaborate with web and development colleagues to implement content and visual design improvements. • Monitor and report on performance indicators connected to content efforts, such as search visibility, engagement metrics, and CTA interactions. • Use performance insights to recommend future optimization opportunities and content updates. • Analyze website analytics and search performance data to measure progress against key performance indicators (KPIs) such as organic traffic, keyword rankings, click-through rates, and conversion metrics. • Use insights to inform content priorities and demonstrate continuous improvement over time.