Comun

• Reporting directly to the founders you'll collaborate with Growth, Compliance, Operations, Product, Engineering, and our partner banks to iterate on a KYC policy that is inclusive, compliant, and continuously filtering out bad actors. • Maintain a strong monitoring practice across both automated alerts and BPO manual reviews, to enable sharp decision-making and provide continuous feedback to our automated models. • You will own fraud exposure, and will work on data models to continuously eradicate fraud losses across our features: check deposits, ACH transfers, debit card disputes, and peer transfer chargebacks. • Own and continuously optimize our real-time transaction authorization model for remittances and P2P. • Work with Compliance and Data to maintain tight anti-money laundering controls across any new addition to our feature set. • Own a holistic customer risk model that draws from behaviors across our entire feature set to determine what experience we can show to each user. • Improve and maintain our fraud stack, ensuring we have the best tools and vendors to make data-driven decisions. • Collaborate with Product and Engineering to establish robust controls across our product suite and establish the appropriate testing frameworks to ensure we achieve the intended outcomes.

About Común Comun’s mission is to help Hispanic immigrants turn their hard work into upward mobility — starting with financial services that support their transition from a cash-based system to the digital economy. We offer checking accounts that can be opened using 100+ types of Latin American IDs, access to over 90K locations nationwide to deposit cash, international transfers to 17 countries at market-leading rates, and 24/7 bilingual customer support with <5 min SLA across email, chat, and phone. We currently process over $1.5B in annual transaction volume and surpassed $100M in annualized international transfers just six months after launch. Comun has raised +$50M from top investors including Redpoint, Costanoa Ventures, and South Park Commons. Our team brings experience from leading fintech companies like Brex, Nubank, and Mercury. We believe immigrants are the ultimate entrepreneurs — driven by relentless ambition and a vision for a better future for their families. Comun exists to serve them throughout their journey. Learn more at comun.app/nosotros Article here About the role We’re looking for our second Product Designer to join Común and help design an intuitive, inclusive, and distinctly Latino financial experience. You’ll be responsible for crafting the UX and UI of the Común app, from early concepts to polished, production-ready visuals. You'll also support growth efforts—bringing Común’s brand to life through landing pages, feature launch assets, and in-app graphics. As the second designer, you’ll play a key role in shaping design processes, rituals, and best practices across our product and marketing surfaces. This role requires strong visual craft, user-centered thinking, and a deep connection to our mission. What you’ll do - Own end-to-end design for core parts of the Común app—wireframes, prototypes, final UI, and interaction patterns - Design and deliver high-quality assets for product launches, landing pages, and growth campaigns (~25% of your time) - Build and document design processes, working closely with product, engineering, and research - Plan and conduct usability testing to validate design decisions and improve UX - Translate product requirements into intuitive and inclusive designs guided by principles, benchmarks, and user insights - Write and own UX copy in Spanish and English that is clear, consistent, and aligned with our voice - Collaborate across disciplines to ensure smooth handoffs, design QA, and high design quality You are - A strong product thinker who can translate complex problems into clean, usable, and delightful experiences - A visual design craftsperson with an eye for detail and consistency across screens and surfaces - Comfortable designing in both product and marketing contexts (Figma is your home base) - A systems thinker who can contribute to and evolve our design system - Curious and proactive, with strong collaboration skills across PMs, engineers, and researchers - A Spanish speaker and writer—this is essential to build for and communicate with our users - Energized by Común’s mission and excited to design for a multicultural audience Requirements - 4+ years of experience as a Product Designer, preferably in fintech or B2C startup - Experience designing native mobile apps (iOS and/or Android) - Strong visual and interaction design skills, with a portfolio to show it - Fluent in Spanish (spoken and written) Bonus: experience in brand or growth design Location: NYC Office or Remote in Mexico Team We are a team of 40 based out of New York, coming from industry-leading companies like Brex, Nubank, Cruise, and Verkada. Over half of us are immigrants, and have experienced the problems we’re solving first hand. We value customer focus, high ambition, principled decision-making, and deep trust. Full Time Employee Benefits - Competitive salary and generous equity - Medical, dental, and vision insurance - Gym Pass subscription - Daily office lunch in NYC Office - Paid parental leave - Flexible PTO - Remote-friendly when traveling - Company-wide offsites - 401(k) for US employees - Visit to our NYC Office for remote team members - Visa sponsorship if applicable Común is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.

• Own our brand narrative: Define a clear, evidence-based brand structure and design a brand strategy that translates into clear, emotionally resonant storytelling • Drive creative excellence: Own the operational delivery of creative content across social, email, web, paid media, and out-of-home (OOH campaigns) across a variety of formats (e.g., short and long-format video, static, paid media creative, email / lifecycle, and visual elements in our product) • Effectively leverage a diverse set of resources: Identify and leverage third-party resources (e.g., agencies, AI tools, creators) to maximize the time our in-house team spends elevating our messaging and capabilities • Measure impact for organizational alignment: Fully define and own our brand evaluative and measurement system that guides organizational investment decisions and aligns to product, acquisition and user sentiment objectives • What success looks like: In the short term, you’ll sharpen our key value propositions and make them consistent across all our marketing channels. Mid-term, you’ll have centered our brand voice around key attributes allowing you to invest more deeply in impactful, higher-quality assets. Long-term, you’ll have defined an analytical system around brand perception and have moved the needle on key perception metrics to improve our positioning within the industry