Compliancy Group

Role Description To support this mission, Compliancy Group is looking for highly motivated Business Development Representatives (BDRs) to join the team. As a BDR, you’ll be at the forefront of our growth efforts. Your primary responsibility will be to identify, connect with, and qualify prospects. This role is ideal for someone who thrives on outreach and enjoys engaging with potential clients. - Prospect Outreach: Utilize email, phone, and social media channels to engage potential customers and build relationships. - Lead Qualification: Research and qualify leads based on defined criteria, ensuring prospects align with our ideal customer profile. - Pipeline Development: Proactively manage a pipeline of qualified prospects to meet or exceed activity and meeting goals. - Scheduling Meetings: Book discovery calls and demos with Account Executives, ensuring seamless handoff and alignment. - CRM Management: Maintain accurate and up-to-date records of interactions and lead data in the CRM system. - Market Insights: Stay informed about SaaS industry trends and competitors to identify new opportunities and tailor messaging. - Collaboration: Work closely with the sales and marketing teams to align outreach strategies and optimize lead generation efforts. Qualifications - Experience: 2+ years of experience in a business development, sales, or customer-facing role, ideally in SaaS. - Communication Skills: Excellent verbal and written communication skills, with the ability to engage and build rapport quickly. - Tech-Savvy: Comfortable using CRM tools (e.g., Salesforce, HubSpot), email automation platforms, etc. - Results-Driven: A proven track record of meeting or exceeding KPIs such as call volume, email outreach, or booked meetings. - Adaptability: Ability to thrive in a fast-paced environment and adapt to changing priorities. - Team Player: Collaborative mindset with a willingness to share feedback and contribute to team success. Requirements - Preferred Skills: Familiarity with SaaS/Healthcare and their value proposition to businesses. - Knowledge of lead-generation tools like Apollo.io, Outreach.io, or ZoomInfo. - Experience with objection handling and value-based selling techniques. Benefits - Opportunity to join a proven company with big ambitions and competitive base salary plus bonus potential. - Extensive in-depth training & on-the-job development. - Rich comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!). - A collaborative and transparent company culture that embraces diversity and growth. - Base Salary $55,000/year with OTE potential up to $75,000. Company Description Compliancy Group’s vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We’re on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements.

• Lead, coach, and inspire a team of BDRs • Design and execute a comprehensive BDR strategy • Continuously refine and improve BDR workflows • Work closely with Sales, Marketing, and Customer Success • Generate regular reports on BDR performance

• Serve as the primary point of contact for a pooled portfolio of core (mid-sized spend; non-strategic) accounts, focusing exclusively on retention, adoption, and satisfaction. • Drive customer engagement through proactive, repeatable touchpoints that maximize platform usage and value realization. • Partner with sales to drive account expansion; while the CSM is not responsible for growth, there are financial incentives in place to identify potential growth opportunities. • Implement structured processes to maintain consistent communication and engagement across the pooled account portfolio. • Partner closely with Finance to resolve payment disputes, escalations, and account issues. • Monitor account health and identify opportunities to improve customer engagement and retention. • Direct customers to the platform for commercial transactions or negotiations, without involvement in sales activities. • Collaborate with Support and Product teams to advocate for customer needs and improve processes. • Act as a true customer champion - focused entirely on helping customers succeed.

• Utilize email, phone, and social media channels to engage potential customers and build relationships. • Research and qualify leads based on defined criteria, ensuring prospects align with our ideal customer profile. • Proactively manage a pipeline of qualified prospects to meet or exceed activity and meeting goals. • Book discovery calls and demos with Account Executives, ensuring seamless handoff and alignment. • Maintain accurate and up-to-date records of interactions and lead data in the CRM system. • Stay informed about SaaS industry trends and competitors to identify new opportunities and tailor messaging. • Work closely with the sales and marketing teams to align outreach strategies and optimize lead generation efforts.

• Acts as a strategic compliance advisor by offering high-level, informational guidance on regulatory trends, program design, and best practices. • Build and maintain strong client relationships, acting as a trusted partner and resource for long-term compliance strategy. • Become deeply familiar with our platform The Guard, ensuring that the majority of recommendations delivered to clients map their next steps back to the software and its adoption. • Analyze complex compliance needs and provide tailored solutions that enhance client programs and employee experience. • Collaborate with internal teams - especially customer success, sales and content production - to ensure seamless delivery of compliance solutions, integration with other client services and constant alignment with Compliancy Group’s perspective on effective compliance management. • Identify opportunities for clients to improve compliance processes, reduce risk, and maximize operational efficiency. • Stay current on regulatory changes, industry trends, and emerging compliance challenges to provide proactive guidance. • Support business development efforts by providing subject matter expertise for proposals and client presentations. • Act as a customer advocate, informing internal teams - especially product and content production - on areas of improvement for our product, content and their positioning. • Act as a thought leader, occasionally leading prospect- and customer-facing webinars that coach our customer universe on compliance trends and best practices. • Accurately track time spent delivering advisory services and categorize requests to support capacity planning and service boundaries.