Colorfuel

• Serve as the primary point of contact for safety and compliance with assigned service partners • Make sure service partner drivers remain compliant by conducting regular driver file audits and reviewing documentation • Verify new driver qualifications and make sure all required documentation is complete before onboarding • Conduct vehicle inspections and monitor compliance with safety standards • Visit service partners and school districts to provide on-site support and maintain strong working relationships • Meet regularly with service partners to review compliance expectations and address safety concerns • Collaborate with school districts to make sure transportation operations meet contractual and regulatory requirements • Maintain accurate compliance records and documentation • Identify potential compliance issues and proactively work with partners to resolve them • Travel throughout Florida and occasionally out of state to support service partners and district operations

• Respond to emails, phone calls, and Slack messages in a timely, professional manner • Provide helpful and compassionate support to students, families, schools, and district partners • Escalate serious issues to Leads and Managers as needed • Monitor and respond to emails in the shared transportation inbox • Collaborate with team members to resolve service concerns quickly and thoughtfully • Follow daily task checklists and CST processes with accuracy • Manage and delegate shared inbox tasks • Report 3-day no-shows and execute radio checks as needed • Proactively communicate when email or Slack backlogs occur