Colla Health

Role Description We are hiring a Chief of Staff to work directly with Milan Thakor, Founder & CEO of Colla Health. Colla Health is entering a major scale-up phase as we expand partnerships with leading oncology organizations, build category-defining infrastructure in oncology supportive care, and prepare for our next stage of growth. This is a strategic, high-responsibility role for someone who wants to help build and scale an early-stage healthcare company from the inside. The role is designed for a strong generalist who can quickly take ownership of important problems, drive execution across teams, and create structure where it does not yet exist. At this stage of the company, the Chief of Staff will function as both: - A strategic partner to the CEO - A flexible operator who steps into critical business gaps until permanent systems or leaders are in place You will be expected to independently lead projects, improve operations, and directly own outcomes across the business. What You’ll Do - Partner Directly with the CEO - Help drive company priorities and execution - Prepare board materials, investor updates, and leadership reviews - Improve operating cadence, accountability, and cross-functional coordination - Support strategic planning and company initiatives - Act as an extension of the CEO across internal and external workstreams - Build and Scale Operations - Identify operational bottlenecks and solve them - Build systems and playbooks for functions that are scaling quickly - Step into interim ownership of important business areas when needed - Improve onboarding, implementation, hiring, reporting, and operational workflows - Drive projects from idea to execution without requiring heavy oversight - Execute High-Impact Projects - Lead cross-functional initiatives across operations, clinical programs, partnerships, product, and finance - Conduct analyses and operational reviews to support decision-making - Support fundraising, strategic partnerships, and growth initiatives - Help leadership teams stay aligned and execute efficiently Qualifications - 4–8+ years of experience in consulting, banking, investing, startups, healthcare operations, business operations, or related fields - Strong analytical and operational skills - Experience working directly with senior leadership teams - Healthcare or digital health experience preferred - Startup experience preferred, especially Seed through Series A stage companies - MBA or equivalent experience is a plus, but not required Benefits - Work directly with the CEO during a critical growth stage - Broad exposure across nearly every part of the company - High ownership and ability to shape company direction - Opportunity to build systems and functions from the ground up - Mission-driven work supporting cancer patients - Competitive compensation, equity, and benefits Location Remote-friendly within the United States with periodic travel for leadership meetings, partner visits, and company offsites. Equal Opportunity Employer Colla Health is proud to be an equal opportunity employer committed to building a diverse and inclusive team.

• Provide regularly scheduled systematic caseload consultation to BHCMs. Case review consultations focus primarily on patients who are new to the caseload, who are not improving as expected under their current treatment plan, who received medication recommendations, and who have elevated symptoms • Using the registry to track all assigned patients, work with BHCMs to oversee the status and population health of assigned patient caseload • Recommend any treatment adjustments through the case review process or in ad hoc consultations, including medication recommendations and other brief therapeutic strategies • Advise on treatment for patients who may need more intensive or more specialized mental health care, supporting treatment in the medical setting until patients can be engaged in specialized care as appropriate • Be available to provide occasional ad hoc telephone consultation to clinic providers for very complex patients or challenging patient situations • Deliver behavioral health education to the team regarding treatment of conditions • Support collaboration remotely and / or in-person with clinic providers by participating in multi-disciplinary activities such as Tumor Board and Clinic Trainings

About Colla Health We help people with cancer improve their quality of life by providing behavioral healthcare to the 17 million cancer patients in the US as an extension of their medical treatment. One out of every three cancer patients has a diagnosed mental health condition but only 25% of them receive treatment for their mental health challenges, exacerbating quality of life, worsening health outcomes, and increasing their total cost of care to the system. We are on a mission to provide relevant, accessible behavioral health at the point of care that is embedded within a patient’s oncology practice. We are backed by a premier venture capital firm and are building a world-class team of clinicians, technologists, and healthcare operations builders passionate about helping cancer patients improve their quality of life. We are building a behavioral health services and technology company to support patients' mental health alongside their physical health treatment plans. About the Role This is a part-time contract position (working approximately 10 hours per week). The Psychiatric Consultant supports the collaborative care team, including the clinic provider, patient, and Behavioral Health Care Manager (BHCM); through regular consultation on an assigned caseload of patients. The Psychiatric Consultant provides the BHCM support on diagnosing and managing behavioral health conditions, and advises the clinic provider on appropriate medications and other treatment strategies. Duties and Responsibilities - Provide regularly scheduled systematic caseload consultation to BHCMs. Case review consultations focus primarily on patients who are new to the caseload, who are not improving as expected under their current treatment plan, who received medication recommendations, and who have elevated symptoms - Using the registry to track all assigned patients, work with BHCMs to oversee the status and population health of assigned patient caseload - Recommend any treatment adjustments through the case review process or in ad hoc consultations, including medication recommendations and other brief therapeutic strategies - Advise on treatment for patients who may need more intensive or more specialized mental health care, supporting treatment in the medical setting until patients can be engaged in specialized care as appropriate - Be available to provide occasional ad hoc telephone consultation to clinic providers for very complex patients or challenging patient situations - Deliver behavioral health education to the team regarding treatment of conditions - Support collaboration remotely and / or in-person with clinic providers by participating in multi-disciplinary activities such as Tumor Board and Clinic Trainings Requirements - Psychiatric Nurse Practitioner license in New York - Demonstrated ability to collaborate effectively in a team setting - Excellent communication skills - Positive, flexible, and solution-focused attitude - Ability to quickly synthesize medical and psychiatric data and formulate effective and evidence-based clinical recommendations Preferred - Experience with primary care psychiatry or consultation-liaison psychiatry - Experience in collaborative, multidisciplinary medical settings - Proficiency in evidence-based treatment approaches (Problem-Solving Treatment, Cognitive Behavioral Therapy, and Behavioral Activation) - Knowledge of behavioral health screening tools (PHQ-9, GAD-7, CSSRS, etc.) Why Join Colla Health By joining Colla Health, you will get in on the ground floor of a fast-moving, mission-driven startup where you will have a profound impact on the patients we serve and the teammates you work with. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment of empowerment, development, and collaboration. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first.

About Us Our vision is to help people with severe physical health conditions improve their quality of life. Today, we provide behavioral health care to the 17 million cancer patients in the US as an extension of their medical treatment. We are backed by a premier venture capital firm and are building a world-class team of clinicians, technologists, and healthcare operations builders passionate about helping cancer patients improve their quality of life. 
 About the role
 Our Behavioral Health Care Managers are the consistent, trusted advocates at the very center of our care model. By providing targeted behavioral health support that integrates with the patient’s physical healthcare, they serve as the vital bridge that unifies the entire care team—from primary care provider to psychiatric consultant—around a single, compassionate plan. Specifically, the Associate BHCM is our entry-level behavioral health clinician role which delivers care to patients with cancer through the Collaborative Care Model. With guidance and support from senior-level teammates, they improve the health of patients and develop additional skills and clinical expertise. This is a fully remote opportunity supporting one or more of our partner practices, working Monday-Friday. *We are evaluating candidates on a rolling basis as positions become available.* Core Responsibilities - Develop a trusted, effective working relationship with the partner oncology practice team - Work within a partner oncology group to support patients, clinicians, and practice staff with the identification and intake of patients needing behavioral health support - Support the mental health of patients with cancer on an assigned patient caseload - Provide brief behavioral interventions tailored for the cancer setting - Screen and assess patients for common mental health and substance abuse disorders - Facilitate patient engagement and follow-up care - Provide patient education about common mental health and substance abuse disorders and the available treatment options - Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications - Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment Qualifications - You are working toward, license-eligible, or currently holding one of the following: (Licensure preferred but not required) - Licensed Social Worker (LSW) - Clinical Professional Counselor (CPC) - Licensed Professional Counselor (LPC) - Licensed Mental Health Counselor (LMHC) - Demonstrate an eagerness to learn, grow professionally, and gain experience learning behavioral health therapeutic interventions - Relevant internship or work experience in a healthcare setting, behavioral health setting, and / or oncology setting - Dedicated to providing evidenced-based care and have a demonstrated ability to collaborate and communicate effectively in a team setting - Have a passion for delivering quality behavioral health care Compensation and Benefits - $50,000 – $60,000 salary, depending on experience - Medical, dental, vision - 401(k) - Flexible PTO - Access to and mentorship from leading clinicians and experts in psycho-oncology and integrated behavioral health

About Colla Health We help people with cancer improve their quality of life by providing behavioral healthcare to the 17 million cancer patients in the US as an extension of their medical treatment. One out of every three cancer patients has a diagnosed mental health condition but only 25% of them receive treatment for their mental health challenges, exacerbating quality of life, worsening health outcomes, and increasing their total cost of care to the system. We are on a mission to provide relevant, accessible behavioral health at the point of care that is embedded within a patient’s oncology practice. We are backed by a premier venture capital firm and are building a world-class team of clinicians, technologists, and healthcare operations builders passionate about helping cancer patients improve their quality of life. We have built a behavioral health services and technology company to support patients' mental health alongside their physical health treatment plans. Our first offering deploys virtual mental health services using Collaborative Care, an evidence-based behavioral health care model. We will scale this virtual care model using technology, and build the foundations to drive outcomes focused on value-based care. Role Overview As an Outreach and Engagement Specialist, you will be a frontline ambassador for Colla Health, educating and enrolling patients into our services. Ideal candidates possess excellent verbal communication skills, empathy, and the ability to establish rapport with patients over the phone. By joining Colla Health, you will join a fast-moving, mission-driven startup where you will have a profound impact on the patients we serve and the teammates you work with. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment of empowerment, development, and collaboration. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. Core Responsibilities - Conduct outbound calls (est. 50/day) and digital outreach to patients, informing and educating how Colla Health’s platform serves as an extension to a partner practice’s care team - Manage inbound calls from potential patients - Achieve member enrollment goals as driven by company KPIs - Support patients by answering their questions, addressing concerns and providing guidance on how Colla Health can support them - Document all interactions and maintain timely, accurate records of patient outreach activities - Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services Who You Are - Outcome-driven, with high empathy and customer service orientation - Demonstrated success in an outbound-calling, high volume 1:1 interaction role, preferably enrollment-related - Experienced with remote work, U.S-based - Available to work Central Time Zone hours, Monday - Friday, approximately 9am - 5pm CST - Passionate about expanding behavioral health access to patients in need - Strong organizational and time-management skills - Ability to work independently and as part of a team - Creative, action-oriented, and someone who enjoys a fast-pace, evolving environment Compensation And Benefits - Salary of $40,000 - $50,000 / year, depending on experience - Competitive healthcare benefits: Medical, Dental, Vision - Flexible vacation policy

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As an Outreach and Engagement Specialist, you will be a frontline ambassador for Colla Health, educating and enrolling patients into our services. Ideal candidates possess excellent verbal communication skills, empathy, and the ability to establish rapport with patients over the phone. By joining Colla Health, you will join a fast-moving, mission-driven startup where you will have a profound impact on the patients we serve and the teammates you work with. We strive to create an environment of empowerment, development, and collaboration. - Conduct outbound calls (est. 50/day) and digital outreach to patients, informing and educating how Colla Health’s platform serves as an extension to a partner practice’s care team - Manage inbound calls from potential patients - Achieve member enrollment goals as driven by company KPIs - Support patients by answering their questions, addressing concerns and providing guidance on how Colla Health can support them - Document all interactions and maintain timely, accurate records of patient outreach activities - Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services Qualifications - Outcome-driven, with high empathy and customer service orientation - Demonstrated success in an outbound-calling, high volume 1:1 interaction role, preferably enrollment-related - Experienced with remote work, U.S-based - Available to work Central Time Zone hours, Monday - Friday, approximately 9am - 5pm CST - Passionate about expanding behavioral health access to patients in need - Strong organizational and time-management skills - Ability to work independently and as part of a team - Creative, action-oriented, and someone who enjoys a fast-pace, evolving environment Compensation And Benefits - Salary of $40,000 - $50,000 / year, depending on experience - Competitive healthcare benefits: Medical, Dental, Vision - Flexible vacation policy

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Colla Health is seeking a Senior Manager, Partner Success to own and continuously improve how we launch, manage, and grow partnerships with cancer centers. This role is responsible for ensuring new practices ramp successfully, existing partners remain highly engaged, and patients are consistently connected to Colla’s supportive care services. Reporting directly to the Co-Founder & COO, this role is a critical early hire with direct influence on partner strategy and company culture. The ideal candidate is equal parts relationship-builder, operator, and problem-solver, with deep empathy for oncology practices and strong execution instincts. - Partner Implementation & Launch - Own end-to-end implementation of new oncology practice partners, from contract signing through go-live and early ramp - Design and manage clear implementation plans, timelines, and success metrics to ensure fast, reliable launches - Serve as the primary project manager coordinating internal teams (clinical operations, product, growth, technology) and external practice leadership - Ongoing Partner Management & Success - Build and maintain strong, trusted relationships with oncology practice leadership, providers, and key administrative staff - Act as the primary point of contact for partners, owning communication, issue resolution, and operations improvement - Represent Colla Health externally with professionalism, urgency, and accountability - Lead regular partner check-ins, quarterly reviews, and senior-level calls, including preparation of agendas, performance insights, and success plans - Be deeply attuned to partner goals, constraints, and priorities, translating feedback into actionable improvements across Colla’s teams - Provider Engagement & Patient Growth - Drive consistent engagement with oncologists, nurses, medical assistants, and practice staff to support awareness, adoption, and referral to Colla’s supportive care services - Partner closely with Colla’s patient growth, clinical operations, and product teams to operationalize new patient identification and referral initiatives - Monitor partner-level performance metrics (e.g., referrals, utilization, engagement) and lead targeted interventions to improve outcomes - Identify expansion opportunities within existing practices and help scale best practices across the partner portfolio Qualifications - 5+ years of experience in healthcare, preferably oncology and/or behavioral health - Demonstrated ability to build trust and relationships with diverse groups of practice administrators and clinical leaders - Experience managing accounts in customer success roles or clients via consulting engagements - Scrappy, curious, organized, excellent communicator, action-oriented, data-driven and focused on daily improvement - Success working remotely with occasional travel to partner locations Benefits - Salary of $115,000 - $135,000 - Performance bonus-eligible - Medical, Dental, Vision benefits - Flexible time off policy - 401(k) - Work from home stipend - Access to premier investor and start up network Company Description Our vision is to improve the quality of life of people with cancer. Today, we provide behavioral health care to the 17 million cancer patients in the US as an extension of their medical treatment. We have a world-class team of clinicians, technologists, and healthcare operations builders passionate about partnering with cancer centers to deliver supportive care to their patients.