The Solutions Project

• Receive, document, and conduct initial assessment of employee concerns, conflicts or disagreements and grievances, and manage resolution of routine matters independently • In partnership with employee supervisors and the Director of Human Resources, ensure consistent application of progressive discipline processes and performance improvement plans when needed • Conduct initial intake of employee accommodation requests • Process benefits enrollments and qualifying life events, and oversee COBRA administration • Serve as primary contact for benefits vendors and employee inquiries • Manage leave of absence administration (FMLA, disability, parental leave) • Coordinate open enrollment process and employee communications • Serve as primary administrator of HRIS system • In partnership with the Compliance Lead, ensure accurate multi-state tax set up and reporting within our payroll system. Receive and review employee change requests and forms, and manage related employee data changes and system updates • Own related systems, and recommend improvements where needed to ensure accuracy, efficiency, clarity, and impact • Train employees on CJA’s hiring processes as needed • Draft staff-facing monthly staffing and hiring updates • Post positions and manage applicant tracking system during recruitment cycles • Support the Director of Human Resources with initial screenings for non-leadership roles • Manage background checks and reference verifications • Coordinate new hire preboarding and onboarding processes • Process employment verifications • Coordinate offboarding process and ensure HR systems and employee are updated in accordance with policies and data retention requirements • Support performance review administration and tracking in partnership with the Director of Human Resources • Coordinate employee recognition programs • Own day-to-day maintenance and version control of the employee handbook and HR policies; flag needed substantive updates to Director of Human Resources for approval; coordinate compliance-related policy language with CJA’s Compliance Lead. Present and/or provide trainings on key workflows in monthly supervisor meet-ups as needed, to ensure aligned use of systems and HR procedures across management • In partnership with the Director of Human Resources and Compliance Lead, review quarterly KPIs and feedback surveys for HR function and propose adjustments to systems, guidance, or approach to support employee wellbeing. • Build Healthy & Sustainable Organizational Work Culture and Other Responsibilities (10%) Along with all other staff, this position contributes to CJA’s culture of innovation, teamwork, and continuous learning. They work diligently to collaborate and support each other within and across teams and excel in an environment where every member takes care of their own basic administrative needs and participates in regular all-staff learning and development spaces.

• Serve as the primary relationship contact for an assigned portfolio of $6M+ in foundation revenue, developing and executing individualized engagement and stewardship plans, and keeping funders informed of organizational impact through timely updates and reports • Review and qualify new foundation prospects aligned with organizational priorities, from research from the Development Data and Research Coordinator • Consistently log, track, and manage all funder interactions and communications in the CRM following established standards • Lead content development and logistics for funder engagement activities, including quarterly newsletters, virtual funder briefings, and funder conferences, in partnership with the Resource Mobilization Director • Make day-to-day decisions on CJA's foundation portfolio and escalate major strategy shifts, high-value funder decisions, and annual planning to the Resource Mobilization Director as needed • Lead the development and submission of grant deliverables, including but not limited to letters of inquiry, grant proposals, interim reports, and final reports for foundations via email and grantee portals, ensuring all deliverables are accurate, timely, and reflect organizational strategy and impact • Apply foundation research and RFP analysis provided by the Development Data and Research Coordinator to tailor all proposals and deliverables effectively • Collaborate with program and finance staff to gather accurate budgets, program data, and impact metrics needed for proposals and reports • Manage grant compliance by tracking award conditions, reporting obligations, and renewal timelines in coordination with the Development Data and Research Coordinator • Supervise the Development Data and Research Coordinator, providing clear direction on prospect research priorities, CRM standards, and grants calendar management • Partner with the Resource Mobilization Director to set annual foundation revenue goals and develop strategies to meet them • Collaborate with communications and program teams to develop funder-facing content and impact narratives • Participate in team meetings, budgeting, workplanning processes, and special initiatives as needed • Along with all other staff, this position contributes to CJA’s culture of innovation, teamwork, and continuous learning. They work diligently to collaborate and support each other within and across teams and excel in an environment where every member takes care of their own basic administrative needs, and participates in regular all-staff learning and development spaces.