CatFace

• Conduct necessary research and apply analytics to craft scripts that drive audience engagement and channel growth. • Prepare all script materials for your assigned projects, including notes, outlines, and reference materials. • Write original scripts tailored to project goals and audiences, ensuring a consistent tone and logical flow in alignment with the CatFace brand. • Develop short-form content inspired by current and emerging trends in young adult and children’s internet culture. • Participate in feedback rounds for your projects, revising scripts based on direction from management and creative leads. • Provide clearly formatted scripts with relevant metadata (e.g., cast lists, SEO tags, and resource links) to support production and discoverability. • Collaborate with Production and Editing teams to ensure scripts are properly prepared for hand-off and answering follow-up questions for clarity. • Occasionally assist with transcription or documentation tasks for assigned projects, ensuring accuracy and alignment with team needs. • Update relevant creative and theme documentation when applicable, incorporating notes or directives from upper management. • Outline the core responsibilities of the position.

• Own day-to-day customer service across our DTC storefront (Aphmeow.com), Amazon Seller Central, and Walmart Brand Store, responding to inquiries with warmth, speed, and on-brand tone • Support product launches by coordinating between web, design, and product teams to ensure products are accurate, live on-time, and issue-free • Assist with 3PL and warehouse partner coordination, including managing inbound/outbound flows, resolving exceptions, and continuously improving fulfillment processes • Assist team with sales reporting and performance analytics, including building and maintaining dashboards that give visibility into channel health and operational KPI’s • Amazon Seller Central operations, including listing optimization, Buy Box management, case management, and FBA shipments • Assist with end-to-end logistics from vendor PO through last-mile delivery • Cross-functional special projects including product logistics for trade shows and conventions • Track and escalate delays, blockers, or communication gaps to keep launch calendars moving • Maintain up-to-date product and launch documentation across internal tools including trackers, asset folders, and shared calendars • Provide post-launch QA support, validating products went live correctly and flagging any issues • Log and organize customer feedback and recurring trends to inform the merchandising and operations

• Develop original consumer product concepts that align with our content, storylines, and fanbase of all ages. • Pitch ideas and concepts to the Merchandise manager and upper management to incorporate feedback to refine and improve concepts. • Work through design challenges and development restraints, adapting as needed to maintain creative integrity. • Create quick conceptual sketches, fully rendered designs, and 3D sculpts as needed for all projects. • Champion great design in products and be a mentor for junior designers and artists. • Immerse and learn about Catface and its content to ensure all products are authentic and relevant to our stories and Aphmauverse. • Work closely with the Merchandise Manager & Director of Merchandise to align on creative direction and concept execution and deadlines. • Actively partner with PD to ensure designs are within cost requirements, manufacturability, and schedules. • Ensure design turnarounds, CMFs 3D files are completed with attention to detail while meeting crucial deadlines. • Balance multiple projects simultaneously, ensuring all milestones and deadlines met internally, externally, and cross-functionally. • Provide clear updates to leadership on design progresses, challenges, and opportunities.

• Conduct necessary research and apply analytics to craft scripts that drive audience engagement and channel growth. • Prepare all script materials for your assigned projects, including notes, outlines, and reference materials. • Write original scripts tailored to project goals and audiences, ensuring a consistent tone and logical flow in alignment with the CatFace brand. • Develop short-form content inspired by current and emerging trends in young adult and children’s internet culture. • Participate in feedback rounds for your projects, revising scripts based on direction from management and creative leads. • Provide clearly formatted scripts with relevant metadata (e.g., cast lists, SEO tags, and resource links) to support production and discoverability. • Collaborate with Production and Editing teams to ensure scripts are properly prepared for hand-off and answering follow-up questions for clarity. • Occasionally assist with transcription or documentation tasks for assigned projects, ensuring accuracy and alignment with team needs. • Update relevant creative and theme documentation when applicable, incorporating notes or directives from upper management.